Best Western Executive Hotel Of New Haven - West Haven

2.5 star property
Hotel with free breakfast, near PEZ Visitor Center

Choose dates to view prices

Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Property amenity
Lobby
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Laundry
  • Free WiFi

Explore the area

View in a map
490 Saw Mill Rd, West Haven, CT, 06516
  • Place, University of New Haven
    ‪3 min drive‬
  • Place, Yale University
    ‪6 min drive‬
  • Place, Yale-New Haven Hospital
    ‪6 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(8 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(73 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(68 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(17 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(36 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

West Haven

PEZ Visitor Center is within 2 miles (3 km) of Best Western Executive Hotel Of New Haven - West Haven while other popular attractions such as University of New Haven are within 3 miles (5 km). This 100-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • PEZ Visitor Center - 3 min drive - 2.0 miles
  • University of New Haven - 3 min drive - 2.0 miles
  • Yale University - 6 min drive - 4.4 miles
  • Yale-New Haven Hospital - 6 min drive - 4.2 miles
  • Yale Bowl - 7 min drive - 4.4 miles

Getting around

  • New Haven, CT (ZVE-New Haven Train Station) - 10 min drive
  • Bradley Intl. Airport (BDL) - 59 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free breakfast, near PEZ Visitor Center
Guests staying at Best Western Executive Hotel Of New Haven - West Haven enjoy an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect free WiFi and 37-inch LCD TVs with satellite channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 30 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Direct access to the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2 PM—-6:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

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West Haven Best Western
Executive Of Haven West Haven
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Best Western Executive Hotel Of New Haven - West Haven Hotel

Reviews

Best Western Executive Hotel Of New Haven - West Haven Reviews

8.0

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 612 out of 1401 reviews
Rating 8 - Good. 369 out of 1401 reviews
Rating 6 - Okay. 206 out of 1401 reviews
Rating 4 - Poor. 102 out of 1401 reviews
Rating 2 - Terrible. 112 out of 1401 reviews

Reviews

8/10 Good

Kenneth

Stayed 1 night in Jul 2025

2/10 Terrible

Tony

Traveled with group
Disliked: Cleanliness, amenities
Noise
Stayed 1 night in Jul 2025

2/10 Terrible

Egla

Business traveler
Disliked: Property conditions & facilities
Entrance by the elevator smell bad, first room smelled bad, I got another room, and they also gave the key to someone else so they were able to open the door when I was coming out the bathroom, the phone in the room wasn’t working, I had to call the reception from my own phone to let them know, I was scared the whole night that someone else might open the door again
Stayed 1 night in Jun 2025

6/10 Okay

Lisa

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel terrible service from staff

Room was great. Pool was clean. Breakfast was nice. The staff during the day was very rude primarily this one lady who was working pretty much every day shift. She wasn’t friendly and she didn’t want to be any help when I asked her if I could get any video footage of the parking lot so I could possibly find out who was responsible for damages they caused to my car
Stayed 1 night in Jun 2025

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The friendly service and use of pool
Stayed 4 nights in Jul 2025

6/10 Okay

Karissa

Stayed 1 night in Jul 2025

10/10 Excellent

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Teri

Stayed 6 nights in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

8/10 Good

Anna

Liked: Property conditions & facilities
Good stay, the rooms were not as clean as I’m used to but service was very accommodating
Stayed 5 nights in Jun 2025

6/10 Okay

Teresa

Stayed 1 night in Jul 2025

4/10 Poor

Donald

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Comforters were filthy. Tv did not work and shower was either cold or blistering hot no in between. In AM lobby smelled like rubbing alcohol
Stayed 1 night in Jul 2025

6/10 Okay

Danyellie

Liked: Cleanliness
Lovely and Quiet Stay. Unfortunately when I had got there, there was a system issue and I had to wait for it to become up and running to check in as welI as I think the rooms can use a little update as in the tv. Mine however turned on and said no cable.
Stayed 3 nights in Jul 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I stayed for 1 night, room was large ,clean and accessible. The breakfast was very good, eggs, sausage all kinds of breads, pastries, fruit ,yogurt ,oatmeal and fresh made waffles, teas ,coffee, juices. There is an indoor pool...bonus Staff friendly and helpful. I would recommend for a short stay. I would return
Stayed 1 night in Jun 2025

6/10 Okay

Diosa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jose G

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, facilities, excellent ubication
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Amenities
Great service
Stayed 1 night in Jun 2025

8/10 Good

Lakisha

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher, West Haven

Stayed 1 night in Apr 2025

10/10 Excellent

Cathy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Sally

Stayed 1 night in Jul 2025

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Very nice people and the room was always very clean.
Stayed 3 nights in Jun 2025

8/10 Good

Ronald

Nice pool but it needed a rope between 5 foot and beyond and pool water was too cool and the parking was limited 3 times we couldn't find a place to park couldn't get tv too work had to call maintenance ice machines on 1st floor and 5th floor were filthy but otherwise the hospitality was excellent breakfast was very good housekeeping was great Deacon Ron Scott God Bless I'll give it 4 stars ⭐ out of 5
Stayed 4 nights in Jun 2025

8/10 Good

Justin

Stayed 2 nights in Jun 2025