The interior of the room was run down. Some areas didn’t seem too clean but overall I guess it was. The rooms need a serious upgrade
I would suggest shampooing furniture. Overall; good location. Great space, plenty parking, nice staff & easy check in/out.
Everyone was very friendly and willing to accommodate anything we needed. But the place needs some renovations. The carpets were old, the beds and pillows were very hard. Need to be updated. Overall was a pleasant stay.
Room smelled terrible, did not feel clean. Lots of noise from people hanging out in front of the units. smoking is allowed on the property and cigarette smoke does enter the units. Front desk staff was very nice and helpful, works to resolve the complaints.
I like it very much! We will continue booking it in our next visit.
Price is good, shuttle bus within 3 miles is very helpful. Breakfast and Coffee and tea in lobby are good and very helpful. Gym only has a cycling and treadmill.
It was clean. It seems that the cleaning person was trying to air out the cabinets, drawers and sofa bed and forgot to come back to tidy up the place
The rooms are non-smoking rooms but someone clearly smoked in the room I was given. They tried masking it but everything smelled. They should have changed all the bedding and towels after they Ozone bombed the room. It gave me a headache. Unfortunately I came in very late, 1am, I couldn't complain to get a new room.
Huge rooms. Nice clubhouse. Close to trains and downtown.
Located in Long Wharf within a short walk of Long Wharf Theatre, New Haven Village Suites is within 2 miles (3 km) of Yale University. This aparthotel has 112 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.
Each apartment features a kitchen and space to spread out with a sitting area. A 32-inch flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free local calls, and an ironing board.
New Haven Village Suites features free WiFi in public areas, conference space, and a 24-hour business center. Free parking is available if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Thank you for the review.
The interior of the room was run down. Some areas didn’t seem too clean but overall I guess it was. The rooms need a serious upgrade
Hi Cynthia, thank you for your feedback.
I would suggest shampooing furniture. Overall; good location. Great space, plenty parking, nice staff & easy check in/out.
Everyone was very friendly and willing to accommodate anything we needed. But the place needs some renovations. The carpets were old, the beds and pillows were very hard. Need to be updated. Overall was a pleasant stay.
Thank you for taking the time to write a review. We have brand new beds, pillows and all linen. I am sorry if it the mattress was too firm. I am glad overall you had a pleasant stay.
Room smelled terrible, did not feel clean. Lots of noise from people hanging out in front of the units. smoking is allowed on the property and cigarette smoke does enter the units. Front desk staff was very nice and helpful, works to resolve the complaints.
Thank you!
I like it very much! We will continue booking it in our next visit.
Dera Guest,Thank you for your rating, we are glad that all went well and we hope to see you again when your travels bring you to New Haven.