Everything was great with the exception of parking fee of 45/day. Prior to reservation I looked at all online information nothing was noted about parking fee Also at check in nothing was mentioned. Only at check out fees appeared on final bill.
Property was great location ... was decorated for beautifully for the holidays...all employees that we dealt with were professionals and put the customer first -perhaps they can share this idea with other establishments!! Love this hotel and everything about it !!!
Staying at The Hermitage is truly a 5-star experience. The property is stunning, and immaculately maintained. Service was flawless, from guest services, to room service, housekeeping, restaurant, and valet. The ONLY thing that was a disappointment was in-room coffee. The room was equipped with a fancy espresso machine, but I don't like espresso. I had to pay for room service coffee every morning in order to have my morning coffee in room. Downtown location is easy walk to Broadway, State Capitol, and Bicentennial Park. If you're ambitious, and weather permits, you can also walk to The Gulch and Farmer's Market.
Classic hotel, with facilities and service to match the legacy.
From the moment we arrived we felt valued and appreciated by the staff. The hotel is beautiful and well taken care of. Our room was clean and well stocked. We are definitely going back.
This was one of the best hotels we have ever stayed at! The staff was fantastic, rooms were beautiful, and everything was within walking distance!
Located in Downtown Nashville, The Hermitage Hotel is next to Legislative Plaza and National Museum of African American Music. This 5-star hotel has 122 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.
All of The Hermitage Hotel's 122 rooms are soundproofed and have an array of amenities, including minibars, espresso makers, and free newspapers. 42-inch LCD TVs come with DVD players and Netflix, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with Frette Italian sheets and pillow menus ensure a restful night. Free local calls, ceiling fans, and laptop-compatible safes are also available.
Guests of The Hermitage Hotel enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 45 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and free newspapers.
Everything was great with the exception of parking fee of 45/day. Prior to reservation I looked at all online information nothing was noted about parking fee Also at check in nothing was mentioned. Only at check out fees appeared on final bill.
Property was great location ... was decorated for beautifully for the holidays...all employees that we dealt with were professionals and put the customer first -perhaps they can share this idea with other establishments!! Love this hotel and everything about it !!!
Hi Lisa, Thank you for taking the time to share your experiences with us! We are delighted you enjoyed your stay and that our team exceeded your expectations. We are honored to have been a part of your story and look forward to welcoming you back soon!
Staying at The Hermitage is truly a 5-star experience. The property is stunning, and immaculately maintained. Service was flawless, from guest services, to room service, housekeeping, restaurant, and valet. The ONLY thing that was a disappointment was in-room coffee. The room was equipped with a fancy espresso machine, but I don't like espresso. I had to pay for room service coffee every morning in order to have my morning coffee in room. Downtown location is easy walk to Broadway, State Capitol, and Bicentennial Park. If you're ambitious, and weather permits, you can also walk to The Gulch and Farmer's Market.
Thank you so much for taking the time to share your recent experience. We can notate your request for a traditional coffee maker on your profile for your next stay with us! We look forward to welcoming you back soon!
Classic hotel, with facilities and service to match the legacy.
Thank you for taking the time to share your experiences and observations! We are delighted you enjoyed the hotel and the Southern hospitality. We look forward to welcoming you back soon!
From the moment we arrived we felt valued and appreciated by the staff. The hotel is beautiful and well taken care of. Our room was clean and well stocked. We are definitely going back.
Good afternoon! Thank you for taking the time to share your experiences with us. We are delighted you enjoyed your stay and our Southern hospitality. We are truly honored to have you as one of our treasured guests and look forward to welcoming you back soon!
Thank you for taking the time to share your experience with us! We are delighted you are enjoying your stay an looking forward to welcoming you soon!
Thank you for taking the time to share your experiences! We're delighted to hear you enjoyed your stay with us and look forward to welcoming you back soon!
Thank you for taking the time to share your experiences! We are so happy to see that you enjoyed your time with us. We look forward to welcoming you back soon!
This was one of the best hotels we have ever stayed at! The staff was fantastic, rooms were beautiful, and everything was within walking distance!
Thank you for your feedback! We are delighted you chose to stay with us and look forward to seeing you again soon!
Good afternoon Aria, We appreciate the perfect score and are very sorry we failed to disclose the parking fee more prominently upon your booking and arrival process. we will use this feedback to review our policies and procedures, thank you!