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Best Western Plus Music Row

2.5 out of 5.0

Recent guest reviews

We booked 2 nights, they put us in a different than we booked room, next to roaring airconditioning station and hotel laundry. The noise was terrible. On top of it they said we would have to move to another room tomorrow, because their workers needed to work in this one. We decided to find another hotel instead. However, they refused to refund us. I had to spend another half an hour on the phone with Orbitz, but the issue is still not resolved.

Great location, friendly staff, excellent breakfast

Nice clean room in downtown Nashville. They are renovating rooms in the hotel, so there’s some construction noise but nothing too bothersome. There’s a lot of breakfast options and a later checkout time then most hotels

The staff was very friendly and helpful. Our room didn’t have a working television, refrigerator, or microwave. They immediately sent people to try to fix it since there weren’t any more rooms available. The next day they discovered it was a fuse because all those electronics were connected to the same area. They gave me a credit for the inconvenience.

Very convenient relation price-benefits. Recommendable.

The lobby and exterior are nice. The room looked like it had been remodeled by a 16 year old kid that wanted to get done quick so he could get back to his friends. It was fairly clean, but it was a disheveled mess. The rooms need a good quality update to match the great first impression of the lobby and staff.

Nice hotel for the evening. Had good parking for truck and trailer.

Clean with friendly staff The included breakfast was very good

Nice room. Clean bath, plenty of towels. Great staff. But the bed was very hard and not comfortable.

Nice....minutes away from music venues we were looking for.

Nice location, good breakfast. Hotel was clean and close to bars/restaurants

Hotel and staff were nice. The rooms were comfortable. The beds were really hard, but they were actually comfortable. It was in walking distance to a strip of bars that we had a pretty good time at. Nicely priced for being downtown Nashville.

For an BW its pretty darn good! Bed was comfortable, breakfast was pretty good, and free, and the price of the room was pretty good. There was some rust around the tub drain, but again, this place offers free parking and the price is right. location very good too. quiet.

Excellent hotel. Close to downtown action. Clean. Friendly

This is a great hotel! Its in a great location - a mile from the Broadway hotspots. The neighborhood is very walkable. Very close to the Gulch & all the restaurants. The hotel staff are accommodating and friendly. The rooms need a little updating, but I believe they are working on that. They updated the lobby & it's gorgeous. I highly recommend this hotel!

Loved the hotel except it is currently being renovated and it was a bit noisy starting at 8:00 am. Wish we would have known this before booking.

Very good, little dated rooms but comfortable and clean

1407 Division Street Nashville TN

Hotel highlights

  • Close to Country Music Hall of Fame and Museum and Music City Center
  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in public areas
  • Free parking

Located in Downtown Nashville, Best Western Plus Music Row is within a mile (2 km) of popular sights such as Country Music Hall of Fame and Museum and Music City Center. This 103-room motel welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.


Dining

Free hot/cold buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

A TV comes with cable channels, and guests can stay connected with WiFi and free wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free weekday newspapers, and free local calls.


Property features

Guests staying at Best Western Plus Music Row enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 4

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

King 1 | Sleeps 4

Guest reviews for Best Western Plus Music Row

Everyone (28) Couples (44) Business (18) Students (1) Family (30) Other (13) Friends (18)
1
Families

We booked 2 nights, they put us in a different than we booked room, next to roaring airconditioning station and hotel laundry. The noise was terrible. On top of it they said we would have to move to another room tomorrow, because their workers needed to work in this one. We decided to find another hotel instead. However, they refused to refund us. I had to spend another half an hour on the phone with Orbitz, but the issue is still not resolved.

By on Jun 11, 2019

Review comment responded on Jun 14, 2019

Thank you so much for taking the time to review our property and I want to personally apologize on behalf of myself and our team for not delivering an over the top hotel experience for you and your guests. We strive to exceed the expectations of every guest in our hotel but we seemed to have failed on so many levels with your stay. I hope you consider staying with us on your next visit to Nashville as I know that we are better than you experienced and I would love to make the situation right for you.

5
Partner Couples

Great location, friendly staff, excellent breakfast

By on May 30, 2019

Review comment responded on May 30, 2019

Thank you for your review.

5
Partner Couples

Nice clean room in downtown Nashville. They are renovating rooms in the hotel, so there’s some construction noise but nothing too bothersome. There’s a lot of breakfast options and a later checkout time then most hotels

By on May 17, 2019

Review comment responded on May 17, 2019

Thank you for taking the time out of your busy schedule to write this review.

4
Family with small children Friends

The staff was very friendly and helpful. Our room didn’t have a working television, refrigerator, or microwave. They immediately sent people to try to fix it since there weren’t any more rooms available. The next day they discovered it was a fuse because all those electronics were connected to the same area. They gave me a credit for the inconvenience.

By on Apr 27, 2019

Review comment responded on May 1, 2019

Thank you for such a wonderful review!

4
Business Business Travelers

Very convenient relation price-benefits. Recommendable.

By , from Nashville Tennessee on Apr 23, 2019

Review comment responded on Apr 23, 2019

Thanks for the review! I appreciate you taking the time to highlight the amenities you took advantage of.

3
Families

The lobby and exterior are nice. The room looked like it had been remodeled by a 16 year old kid that wanted to get done quick so he could get back to his friends. It was fairly clean, but it was a disheveled mess. The rooms need a good quality update to match the great first impression of the lobby and staff.

By on Feb 22, 2019

Review comment responded on Feb 25, 2019

Thank you for writing to us. We apologize that your stay with us was married to a negative experience. We are an ever-changing industry and appreciate all guest feedback to help us improve the quality of service we provide.

4
Everyone

Nice hotel for the evening. Had good parking for truck and trailer.

By on Jan 25, 2019

Review comment responded on Feb 1, 2019

Thank you so much for the kind words about your stay. We are so glad you decided to stay with us on this recent trip to Music City.

4
Everyone

By on Jan 8, 2019

Review comment responded on Jan 10, 2019

Thank you for your recommendations!

4
Everyone

Clean with friendly staff The included breakfast was very good

By on Dec 25, 2018

Review comment responded on Dec 31, 2018

Thank you for your review.

5
Everyone

Nice room. Clean bath, plenty of towels. Great staff. But the bed was very hard and not comfortable.

By on Dec 18, 2018

Review comment responded on Dec 31, 2018

Thank you so much for your valued feedback!