ART HOTEL NARITA

3.0 star property
Suburban hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for ART HOTEL NARITA

Relax on the deck surrounded by a serene pond and lush greenery.
Enjoy cooking and dining in this well-equipped kitchen with a central island and professional-grade appliances.
Relax in this serene spa room with two comfortable beds, a wooden headboard, and a wall-mounted shelf.
Enter Narita Bold Kitchen, where a warm reception area welcomes guests to a contemporary dining experience.
Relax in a stylish space with a grill, comfortable seating, and a lounge area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym

Explore the area

Map
Kosuge 700, Narita, Chiba, 286-0127
  • Sakura-no-Yama Hill
    ‪4 min drive‬
  • Narita Omotesando
    ‪5 min drive‬
  • Naritasan Shinshoji Temple
    ‪5 min drive‬
  • Tokyo (NRT-Narita Intl.)
    ‪6 min drive‬

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Room options

Comfort Double (Non-smoking)

8.0 out of 10
Very good
(8 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Semi Double (Non-smoking)

8.6 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Comfort Twin+Extra Bed (Non-smoking)

  • 269 sq ft
  • Sleeps 5
  • 3 Large Twin Beds

Deluxe Twin+2Extra Beds(Non-smoking)

8.0 out of 10
Very good
(3 reviews)
  • 409 sq ft
  • Sleeps 6
  • 4 Large Twin Beds

Garden Twin (Non-smoking)

  • 280 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Family Room+Extra Bed(Non-Smoking)

  • 341 sq ft
  • Sleeps 7
  • 1 Queen Bed and 3 Large Twin Beds

Deluxe Twin+Extra Bed(Non-smoking)

  • 409 sq ft
  • Sleeps 5
  • 4 Large Twin Beds

Deluxe Twin (Non-smoking)

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Family Room(Non-Smoking)

  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

No cleaning service Universal Room(Non-Smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Family Room+Extra Bed(Non-Smoking)

  • Sleeps 7
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed

Room Selected at Check-In - Late Check-In 18PM - Non-Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double (Non-smoking)

  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed

Garden Twin+Extra Bed(Non-smoking)

8.4 out of 10
Very good
(7 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

Suite(Non-Smoking)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Superior Semi Double+Extra Bed (Non-smoking)

8.8 out of 10
Excellent
(17 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Suite(Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 797 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Superior Semi Double (Non-smoking)

  • Sleeps 2
  • 1 Large Twin Bed

No cleaning service Suite(Non-Smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Superior Double (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

Standard DoubleB (Non-smoking)

7.4 out of 10
Good
(20 reviews)
  • Sleeps 3
  • 1 Double Bed

No cleaning service Standard DoubleA (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

Deluxe Triple (Non-smoking)

8.4 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • Sleeps 6
  • 3 Large Twin Beds

No cleaning service Comfort Double (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Comfort Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Comfort Twin+Extra Bed (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

No cleaning service Deluxe Twin+Extra Bed(Non-smoking)

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

No cleaning service Deluxe Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Deluxe Twin+2Extra Beds(Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Murphy Beds

No cleaning service Deluxe Triple (Non-smoking)

  • Sleeps 6
  • 3 Large Twin Beds

No cleaning service Standard DoubleB (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Deluxe Suite(Non-Smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Standard Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Deluxe Double (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

Comfort Twin (Non-smoking)

7.8 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

Standard DoubleA (Non-smoking)

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin (Non-smoking)

7.6 out of 10
Good
(5 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Superior Semi Double+Extra Bed (Non-smoking)

  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Murphy Bed

No cleaning service Garden Double (Non-smoking)

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Double (Non-smoking)

8.4 out of 10
Very good
(14 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

No cleaning service Garden Twin (Non-smoking)

  • 280 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Family Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 341 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

No cleaning service Garden Twin+Extra Bed(Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

Garden Double (Non-smoking)

7.0 out of 10
Good
(7 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Universal Room(Non-Smoking)

  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Single - Non-Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Economy Twin - Non-Smoking

  • Sleeps 1

Standard Triple - Non-Smoking

  • Sleeps 3

Standard Single - Non-Smoking

  • Sleeps 1

Deluxe Triple - Non-Smoking

  • Sleeps 3

Economy Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Economy Twin - Non-Smoking

  • Sleeps 2

Deluxe 4Beds - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Deluxe Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

Standard Single - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 1

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin+2Extra Beds(Non-smoking)

  • Sleeps 4
  • 2 Twin Beds

Deluxe Double (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Superior Semi-Double Room With Extra Bed-Non-Smoking

  • Sleeps 3
  • 1 Double Bed

Suite(Non-Smoking)

  • Sleeps 2
  • 2 Twin Beds

Superior Double (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Comfort Double (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin (Non-smoking)

  • Sleeps 2
  • 2 Twin Beds

Garden Wing Twin (Non-smoking)

  • Sleeps 2
  • 2 Twin Beds

Universal Room(Non-Smoking)

  • Sleeps 2
  • 2 Twin Beds

Family Room+Extra Bed(Non-Smoking)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Garden Wing Twin+Extra Bed(Non-smoking)

  • Sleeps 3
  • 2 Double Beds

Family Room(Non-smoking)

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

Deluxe Suite(Non-Smoking)

  • Sleeps 2
  • 2 Twin Beds

Comfort Twin (Non-smoking)

  • Sleeps 2
  • 2 Twin Beds

Standard Double A (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Standard Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Comfort Twin+Extra Bed (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Deluxe Triple (Non-smoking)

  • Sleeps 3
  • 3 Twin Beds

Garden Wing Double (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Superior Semi Double (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

Standard Double B (Non-smoking)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin+Extra Bed(Non-smoking)

  • Sleeps 4
  • 1 Twin Bed and 2 Double Beds

About the neighborhood

Narita

Located in Kosuge within a mile (2 km) of Omote-sandō, ART HOTEL NARITA is within 2 miles (3 km) of Sakura-no-Yama Hill. This 489-room, 3-star hotel welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Sakura-no-Yama Hill - 4 min drive - 1.9 miles
  • Taiheiyo Club Narita Course - 4 min drive - 2.8 miles
  • Naritasan Park - 4 min drive - 2.3 miles
  • Narita Omotesando - 5 min drive - 2.5 miles
  • Naritasan Shinshoji Temple - 5 min drive - 2.5 miles

Getting around

  • Narita Airport Terminal 2·3 Station - 5 min drive
  • Narita Intl. Airport (NRT) - 5 min drive

Restaurants

  • ‪つけ麺秋山 - ‬6 min drive
  • ‪すき家 - ‬4 min drive
  • ‪ジンギスカン野沢 - ‬4 min drive
  • ‪レストランガーデニア - ‬10 min walk
  • ‪あづま - ‬12 min walk

About this property

ART HOTEL NARITA

Suburban hotel with 2 restaurants and a full-service spa
Guests staying at ART HOTEL NARITA enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you drive, self parking is JPY 300.00 per day, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this hot springs hotel include meeting rooms, conference space, and a microwave in a common area.
Guests can expect 26-inch TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer free toiletries and toilets with an electronic bidet. Other standard amenities include refrigerators and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from noon to 11:00 PM. There are 2 indoor hot springs and 2 outdoor hot springs open between noon and 11:00 PM. The temperature in the hot springs is set to 108°F.

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM at scheduled times
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,210 for children
  • 2 restaurants

Restaurants on site

  • NARITA BOLD KITCHEN
  • Soh

Things to do

  • 4 indoor/outdoor hot springs
  • Full-service spa
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Public bath open from noon - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check-in and check-out times vary according to the room booked. Rooms titled Late Check-in and Early Check-out allow for check-in at 9 PM and check-out at 6 AM. For other room types, check-in starts at 3 PM and check-out is 11 AM.
For the comfort of guests using the public bath, this property does not permit children who wear diapers to use the facilities at any time.
Shuttle buses to/from Narita International Airport (NRT) and JR Narita train station have occupancy limits. Guests may have to wait 30 minutes to an hour to board when buses are full. Groups of 10 or more people cannot be accommodated on the same bus.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Spa fee: JPY 700 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1210 for children
  • Self parking fee: JPY 300.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-5:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the airport (available during limited hours) or the train station. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar energy, plus a grey water recycling system.

Additional information about polices, regulations, and more:

  • Hot springs access available from noon to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Narita View
Narita View
Narita View Hotel

Frequently asked questions

Are free cancellation options available at ART HOTEL NARITA?

ART HOTEL NARITA provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at ART HOTEL NARITA?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at ART HOTEL NARITA on Aug 14, 2025 start from $50.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to ART HOTEL NARITA?

This hotel is situated in Kosuge within a short 20-minute walk of Omote-sandō. You'll also find Naritasan Shinshoji Temple and Narita Omotesando within a short drive.

Is parking available on site at ART HOTEL NARITA?

Yes, parking is offered for JPY 300.00 per day. Accessible parking and electric car charging are also available for guests.

Is a spa located at ART HOTEL NARITA?

There is a full-service spa available for guests to enjoy and services include hot springs.

Does ART HOTEL NARITA feature a casino at the property?

No, ART HOTEL NARITA doesn't have a casino.

Is there an indoor pool at ART HOTEL NARITA?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at ART HOTEL NARITA?

There are plenty of amenities for couples at this hotel, including 2 restaurants, a full-service spa, and 2 outdoor hot springs.

Are there hot tubs at ART HOTEL NARITA?

No, but guests can enjoy 2 indoor hot springs at this hotel.

Does ART HOTEL NARITA feature a restaurant that includes a breakfast menu?

Yes, ART HOTEL NARITA has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does ART HOTEL NARITA allow pets to stay free of charge?

No, pets aren't allowed at ART HOTEL NARITA though service animals are welcome.

Are there connecting rooms at ART HOTEL NARITA?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to ART HOTEL NARITA?

The closest major airport to ART HOTEL NARITA is Narita Intl. Airport (NRT), which is 2.5 mi away (5 minutes by car). Another top airport is Ibaraki Airport (IBR), which is around 27.6 mi away.

Can I book a room with a balcony at ART HOTEL NARITA?

No, there aren't any guestrooms with balconies at ART HOTEL NARITA.

ART HOTEL NARITA Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 654 out of 1501 reviews
Rating 8 - Good. 391 out of 1501 reviews
Rating 6 - Okay. 244 out of 1501 reviews
Rating 4 - Poor. 125 out of 1501 reviews
Rating 2 - Terrible. 87 out of 1501 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 1 night in Apr 2025

6/10 Okay

Paris

Stayed 2 nights in Apr 2025

6/10 Okay

Paris

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Large room but in garden wing very old dirty and dated - needs total refurb Food was good!
Stayed 1 night in Apr 2025

10/10 Excellent

dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service, great value for your money

We stayed for 5 nights I actually found this Hotel by accident as other hotels were either sold out or overpriced for this time period in tokyo. Yes, it is a bit far from tokyo (about 1 hour) but the hotel offers free shuttle to/from the airport,Aeon Mall, and Narita train station. An exceptional value in my opinion. If you don't mind riding the regular commuter train, I discovered Keisei railways has a one way trip into Tokyo for under Y1000. What sets this hotel apart from the rest is the exceptional customer service that they offer. Numerous special requests were honored, beyond my expectations. I will definitely stay here again !!!
Stayed 5 nights in Apr 2025

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, amenities
Shuttles to and from NRT is good to have, makes it very convenient. Family Mart in the hotel is also convenient to spend your last yens. Staff very polite obviously, not unfriendly nor friendly. Just polite. Disappointed I could not use Onsen because it is not tattoo friendly. Room in Garden Wing is old and could see the wear and tear on the hallway walls. Pictures of rooms must be the ones in a newer section of the hotel. Only the Chinese-Japanese restaurant was open when I arrived past 21h00. Food was ok, but a bit pricey. If booking with Expedia, messages to property do not get responded to in a timely matter. Surprised I could open the window in my room, unlike most hotels. All in all, convenient and inexpensive for a 1 night stay close to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Setsuko

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Trang

Can see the cherry blossoms
Stayed 2 nights in Apr 2025

6/10 Okay

Trang

Traveled with family
Can see the cherry blossoms
Stayed 1 night in Apr 2025

8/10 Good

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly people and getting around places is very easy as it comes with a courtesy bus that takes you to the mall or the JR station. The amenities in the room were well stock and definitely liked the atmosphere. Walls are quite thin so you can hear the outside noice very clearly, but other then that this place was definitely very good and will for sure come back to stay at this hotel again.
Stayed 2 nights in Apr 2025

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities
We booked this hotel for its proximity to the airport and free airport shuttle. Very budget friendly, the rooms were basic but clean and fine for one night. Staff kindly gave us a free voucher for the onsen but we were just too tired to use it. Hotel also has a 24hr convenience store on-site. Free shuttle was all very easy to use. Staff all spoke English which obviously was very helpful for us!
Stayed 1 night in Apr 2025

10/10 Excellent

Makeba

Traveled with family
Liked: Property conditions & facilities
The property was as described; the room was clean, check-in was smooth and the grounds were beautiful. I would definitely stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 6 nights in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Emma

Stayed 1 night in Apr 2025

6/10 Okay

Manette

Traveled with group
Hotel is far from town but they provide shuttle to the airport, train station and shopping mall. We got the room at the old wing which is a rundown and definitely need some serious renovation. Walls in the bathroom and bedroom are feeling off. Molds around the crevices in the bathroom. We stayed for 2 nights then move to a much better hotel in town.
Stayed 1 night in Apr 2025

10/10 Excellent

Jaylene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle service makes it easy for an overnight stay. Excellent buffet style breakfast is a perfect start if the day!
Stayed 1 night in Mar 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for a late night arrival at the airport. A trip to the ground floor onsen was a fantastic way to recuperate after a long flight!
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Traveled with group
Liked: Cleanliness
Employee working at the restaurant where they serve breakfast, the one in charge admission to go in (older male) was extremely off putting by the way he looked at me and my friends. The intense eye contact and disgust given to us was definitely felt, making our breakfast unpleasant and unwelcoming despite paying for admission. Out of my entire stay in Japan, this was definitely my worst interaction in the entire trip that stuck out to me
Stayed 1 night in Mar 2025

8/10 Good

Andres

Stayed 2 nights in Apr 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good airport hotel
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Furnitures show wear and tear. The reception hall is nice. There is a Family Mart in the facility opens 24/7. Also there is free shuttle to nearby mall, and to Narita Terminal 1&2.
Stayed 2 nights in Mar 2025

6/10 Okay

Manette

Traveled with group
Liked: Staff & service
The room we were assigned were really old and needs a serious renovation. The bathroom seals are feeling off as well as the wall. Carpet is really worn out and looks yucky. Roomy room but it is deteriorating.
Stayed 2 nights in Apr 2025

8/10 Good

Julieun

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall good place and good price. Room had no heating but they brought in a portable heater. Spacious and great service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Misty

Stayed 2 nights in Apr 2025