ART HOTEL NARITA

3.0 star property
Suburban hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for ART HOTEL NARITA

Public bath
Property preview
2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym

Explore the area

View in a map
Kosuge 700, Narita, Chiba, 286-0127
  • Place, Sakura-no-Yama Hill
    ‪4 min drive‬
  • Place, Narita Omotesando
    ‪5 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪5 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪6 min drive‬

Room options

Comfort Twin+Extra Bed (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Comfort Double (Non-smoking)

  • Sleeps 2

Suite(Non-Smoking)

  • Sleeps 2

Deluxe Suite(Non-Smoking)

  • Sleeps 2

Deluxe Twin (Non-smoking)

  • Sleeps 2

Deluxe Double (Non-smoking)

  • Sleeps 2

Standard Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Standard Double B (Non-smoking)

  • Sleeps 2

Comfort Twin (Non-smoking)

  • Sleeps 2

Superior Double (Non-smoking)

  • Sleeps 2

Superior Semi Double (Non-smoking)

  • Sleeps 3

Deluxe Twin+2Extra Beds(Non-smoking)

  • Sleeps 4

Garden Wing Twin (Non-smoking)

  • Sleeps 2

Garden Wing Twin+Extra Bed(Non-smoking)

  • Sleeps 3

Family Room(Non-smoking)

  • Sleeps 3

Deluxe Twin+Extra Bed(Non-smoking)

  • Sleeps 4

Superior Semi Double (Non-smoking)

8.4 out of 10
Very good
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Superior Semi Double+Extra Bed (Non-smoking)

8.4 out of 10
Very good
(29 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Standard DoubleA (Non-smoking)

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Comfort Double (Non-smoking)

8.2 out of 10
Very good
(10 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard DoubleB (Non-smoking)

7.4 out of 10
Good
(22 reviews)
  • Sleeps 3
  • 1 Double Bed

Superior Double (Non-smoking)

8.4 out of 10
Very good
(14 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Double (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin (Non-smoking)

8.0 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Comfort Twin (Non-smoking)

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

Comfort Twin+Extra Bed (Non-smoking)

7.0 out of 10
Good
(9 reviews)
  • 269 sq ft
  • Sleeps 5
  • 3 Large Twin Beds

Deluxe Twin (Non-smoking)

9.0 out of 10
Wonderful
(7 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin+Extra Bed(Non-smoking)

  • 409 sq ft
  • Sleeps 5
  • 4 Large Twin Beds

Deluxe Twin+2Extra Beds(Non-smoking)

8.6 out of 10
Excellent
(4 reviews)
  • 409 sq ft
  • Sleeps 6
  • 4 Large Twin Beds

Deluxe Triple (Non-smoking)

8.4 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • Sleeps 6
  • 3 Large Twin Beds

Garden Double (Non-smoking)

7.0 out of 10
Good
(8 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Garden Twin (Non-smoking)

  • 280 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Garden Twin+Extra Bed(Non-smoking)

7.8 out of 10
Good
(10 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

Suite(Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Suite(Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 797 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Universal Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Family Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 341 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

Family Room+Extra Bed(Non-Smoking)

  • 341 sq ft
  • Sleeps 7
  • 1 Queen Bed and 3 Large Twin Beds

No cleaning service Garden Double (Non-smoking)

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

No cleaning service Garden Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Garden Twin+Extra Bed(Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

No cleaning service Comfort Double (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Comfort Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Comfort Twin+Extra Bed (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

No cleaning service Suite(Non-Smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Superior Semi Double (Non-smoking)

  • Sleeps 2
  • 1 Large Twin Bed

No cleaning service Superior Double (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

No cleaning service Standard DoubleA (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Standard DoubleB (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Standard Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Deluxe Suite(Non-Smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Deluxe Double (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Deluxe Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Deluxe Twin+Extra Bed(Non-smoking)

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

No cleaning service Deluxe Twin+2Extra Beds(Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Murphy Beds

No cleaning service Deluxe Triple (Non-smoking)

  • Sleeps 6
  • 3 Large Twin Beds

No cleaning service Family Room(Non-Smoking)

  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

No cleaning service Family Room+Extra Bed(Non-Smoking)

  • Sleeps 7
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed

No cleaning service Universal Room(Non-Smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Superior Semi Double+Extra Bed (Non-smoking)

  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Murphy Bed

Room Selected at Check-In - Late Check-In 18PM - Non-Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room+Extra Bed(Non-Smoking)

  • Sleeps 4

Universal Room(Non-Smoking)

  • Sleeps 2

Garden Wing Double (Non-smoking)

  • Sleeps 2

Superior Semi-Double Room With Extra Bed-Non-Smoking

  • Sleeps 3

Standard Double A (Non-smoking)

  • Sleeps 2

Deluxe Triple (Non-smoking)

  • Sleeps 3

About the neighborhood

Narita

Located in Kosuge within a mile (2 km) of Omote-sandō, ART HOTEL NARITA is within 2 miles (3 km) of Sakura-no-Yama Hill. This 489-room, 3-star hotel welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Sakura-no-Yama Hill - 4 min drive - 1.9 miles
  • Taiheiyo Club Narita Course - 4 min drive - 2.8 miles
  • Naritasan Park - 4 min drive - 2.3 miles
  • Narita Omotesando - 5 min drive - 2.5 miles
  • Naritasan Shinshoji Temple - 5 min drive - 2.5 miles

Getting around

  • Narita Airport Terminal 2·3 Station - 5 min drive
  • Narita Intl. Airport (NRT) - 5 min drive

Restaurants

  • ‪米倉食堂 - ‬4 min drive
  • ‪AVANTI - ‬4 min drive
  • ‪ルミエール - ‬5 min drive
  • ‪丸源ラーメン - ‬4 min drive
  • ‪Flyers Lounge - ‬9 min walk

About this property

ART HOTEL NARITA

Suburban hotel with 2 restaurants and a full-service spa
Guests staying at ART HOTEL NARITA enjoy access to a full-service spa, a gym, and free WiFi in public areas. If you drive, self parking is JPY 300.00 per day, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this hot springs hotel include meeting rooms, conference space, and a microwave in a common area.
Guests can expect 26-inch TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer free toiletries and toilets with an electronic bidet. Other standard amenities include refrigerators and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from noon to 11:00 PM. There are 2 indoor hot springs and 2 outdoor hot springs open between noon and 11:00 PM. The temperature in the hot springs is set to 108°F.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM at scheduled times
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,210 for children
  • 2 restaurants

Restaurants on site

  • NARITA BOLD KITCHEN
  • Soh

Things to do

  • 4 indoor/outdoor hot springs
  • Full-service spa
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Public bath open from noon - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check-in and check-out times vary according to the room booked. Rooms titled Late Check-in and Early Check-out allow for check-in at 9 PM and check-out at 6 AM. For other room types, check-in starts at 3 PM and check-out is 11 AM.
For the comfort of guests using the public bath, this property does not permit children who wear diapers to use the facilities at any time.
Shuttle buses to/from Narita International Airport (NRT) and JR Narita train station have occupancy limits. Guests may have to wait 30 minutes to an hour to board when buses are full. Groups of 10 or more people cannot be accommodated on the same bus.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Spa fee: JPY 700 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1210 for children
  • Self parking fee: JPY 300.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-5:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the airport (available during limited hours) or the train station. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses solar energy, plus a grey water recycling system.

Additional information about polices, regulations, and more:

  • Hot springs access available from noon to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Narita View
Narita View
Narita View Hotel

Frequently asked questions

Are free cancellation options available at ART HOTEL NARITA?

ART HOTEL NARITA provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at ART HOTEL NARITA?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at ART HOTEL NARITA on Nov 3, 2025 start from $48.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to ART HOTEL NARITA?

This hotel is situated in Kosuge within a short 20-minute walk of Omote-sandō. You'll also find Sakura-no-Yama Hill and Naritasan Park within a short drive.

Is there parking available at ART HOTEL NARITA?

Yes, parking is offered for JPY 300.00 per day. Accessible parking and electric car charging are also available for guests.

Is a spa located at ART HOTEL NARITA?

There is a full-service spa available for guests to enjoy and services include hot springs.

Does ART HOTEL NARITA feature a casino at the property?

No, ART HOTEL NARITA doesn't have a casino.

Is there an indoor pool at ART HOTEL NARITA?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at ART HOTEL NARITA?

There are plenty of amenities for couples at this hotel, including 2 restaurants, a full-service spa, and 2 outdoor hot springs.

Are there hot tubs at ART HOTEL NARITA?

No, but this hotel does have 2 indoor hot springs.

Does ART HOTEL NARITA feature a restaurant that includes a breakfast menu?

Yes, ART HOTEL NARITA has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does ART HOTEL NARITA allow pets to stay free of charge?

No, pets aren't allowed at ART HOTEL NARITA though service animals are welcome.

Are there connecting rooms at ART HOTEL NARITA?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to ART HOTEL NARITA?

The closest major airport to ART HOTEL NARITA is Narita Intl. Airport (NRT), which is 2.5 mi away (5 minutes by car). Another top airport is Ibaraki Airport (IBR), which is around 27.6 mi away.

Are there rooms with balconies at ART HOTEL NARITA?

No, there aren't any guestrooms with balconies at ART HOTEL NARITA.

ART HOTEL NARITA Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 753 out of 1712 reviews
Rating 8 - Good. 449 out of 1712 reviews
Rating 6 - Okay. 267 out of 1712 reviews
Rating 4 - Poor. 144 out of 1712 reviews
Rating 2 - Terrible. 99 out of 1712 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, decor needs updating. Onsen bath was exceptional, clean, relaxing, therapeutic, can potentially wipe away aches and pains of body and mind. Staff are polite, helpful and treats guests with courtesy. I did not try restaurant, but plans to do so next time, as the menu looks good and prices are reasonable. Free shuttle service to shops and airport was well appreciated. Thank you ART Hotel for my wonderful stay.
Stayed 1 night in Sep 2025

8/10 Good

Shirina

Traveled with family
Great budget hotel for sleep ins with affordable rates. They have shuttle service to malls and airport. The shuttle to malls are on time. However, for pick up from airport to hotel is more than an hour wait. Need to ask specific questions about hot springs as they operate during specific hours. Overall, good place for quick stopover
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 2 nights in Jun 2025

10/10 Excellent

Ann

Liked: Amenities
None
Stayed 1 night in Jul 2025

10/10 Excellent

Maricar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Art =)

I cant find anything less to say for this hotel, superb from the check in to the checking out. 1. convenience store at the lobby 2. clean room and linen with "kimono" robe in style 3. toiletries (all ready for you) 4. shuttle service 5. friendly staff ...too comfy in bed to have bfast, but my brother said it was delish. definitely worth coming back.
Stayed 1 night in Jul 2025

8/10 Good

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Decent place to stay. Older building so had a musty kind of smell to it. But clean and nice staff. Liked to walk the trails but isolated so have to get on the shuttle bis to do anything. Sucked early morning as we had to wait till the bus started up but it was also nice to have free transportation to and from hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Stay, but cant avoid over tourism in Japan

This is definitely one of my favorite facilities to stay near Narita Airport. People say rooms look aged, but i enjoy the Bubble Era vibe that sustains somewhat old yet remains from the past that still exists. Decent morning buffet, and nice to have Family Mart on facility. The only downside was full of annoying foreign tourists that didnt follow manner or etiquette because they were making loud noises that i couldn't sleep at times.
Stayed 1 night in Jul 2025

2/10 Terrible

Sedra

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel pictures are very deceiving. If you are planning to come here as women traveling alone or with a friend, don’t. If you pick a garden room you are automatically assigned a very old almost 1970s Las Vegas motel look of a room. Possible dangers of bed bugs, mold in the closet, and the hallway and room had all sorts of unknown stains. However staff was very helpful and very patient.
Stayed 1 night in Jul 2025

10/10 Excellent

Bertha Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. It was easy to get transportation either through the hotel's shuttle or the taxi's right outside the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Yingqiao

Stayed 27 nights in Jun 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Amenities
This whole experience was amazing! I loved having a shuttle from airport to hotel and from hotel to Narita station and Aeos mall! Also Nita, who works at the front desk, is SPECTACULAR!! She did everything with a smile on her face and even let me borrow a charger when my phone was low on battery. THANK YOU so much!!
Stayed 1 night in Jul 2025

10/10 Excellent

Erwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

CINDY

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was so outdated and dirty. I booked a family room and the one room was filled with the dust came out from the air duct. I've been to Japan many times but I never experienced dirty hotel in the past. not recommended to stay here
Stayed 1 night in Jul 2025

2/10 Terrible

Miyuki

Disliked: Cleanliness, property conditions & facilities, room comfort

There isn't next time

On my first night in the room, I was going to use the bathtub. The water was brown, so I called room service. When the clerk came and I let the water out, then 70% of the floor was flooded on the bathroom. They offered me a different room. Even though it was after 10 pm, I moved to a different room. When I was out of the room and came back to my room, the room card key didn't work! This was awful. People who were staying in this hotel were Asian customers, and they were noisy and had no public manners. This hotel is not for me. The hotel’s carpets are old? I felt the old dusty smells. Made me cough a lot and feel getting sick. If you have a breathing problem, you should a away from it. I endured for a couple of nights then I moved to a different hotel although I had reserved more than a couple of nights. I needed to get out of the environment! At last, they said that collecting garbage from the room costs 1,500 yen. This place has an Onsen and a buffet but I didn't want to do anything in the hotel.
Stayed 6 nights in Jul 2025

8/10 Good

Nana

Liked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Willhemena

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It’s really run down. They have 2 wings, don’t stay on the garden side. It’s so old and really falling apart. Very dirty with mold smells, stains, dust and smears. Not kept up very well.
Stayed 1 night in Jul 2025

10/10 Excellent

Zackary

Stayed 13 nights in Jun 2025

10/10 Excellent

Cesar

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chu

Stayed 1 night in Jul 2025

10/10 Excellent

Jocelyn

Stayed 1 night in Jul 2025

10/10 Excellent

Grace, winston salem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Familymart and coin laundry is a plus. Will definitely stay here next time.
Stayed 1 night in Jul 2025

8/10 Good

Michael, San Diego

Traveled with family
Liked: Cleanliness, staff & service
This hotel looks its age, but it is clean, the staff is great, the breakfast was better than many and there are convenient shuttles for the train and airport. I’d stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Stayed 9 nights in Jun 2025

10/10 Excellent

Emilio

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, the shuttle bus service to the airport and to the shopping center/subway station is incredibly helpful since there isn't really much of anything to do in the immediate area of the hotel and the front desk staff were very kind.
Stayed 1 night in Jul 2025