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Recent guest reviews

Close to airport but doesn’t feel like it.

the check-in was flawless. great staff looking after my needs.

.....................................................

Room was dirty and needed updating. Also need wesyrrn beds

This place is tired. The bedroom was circa 1970. The celes breakfast restaurant was nice and food was good. Main plus is close To Narita

Everything was top shelf, first class. The hotel was beautiful. But what made the place exceptional was the staff!!! Not only were they helpful and professional, but they were very kind, polite, and friendly. They were like family, just wonderful people!!!

Nice Hotel close to the Airport, staff is very nice

Very nice traveller oriented hotel close to Narita. We arrived in the late afternoon after the 11-hr flight from Seattle. Took the shuttle to the hotel. We were quite happy to check in and deal with the NRT-Tokyo train the next morning. Would do the same procedure the next time.

Clean and convenient Very friendly staff. Good food

68 Horinouchi Narita Chiba Narita Chiba-ken

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • Free airport shuttle

ANA Crowne Plaza Narita, an IHG Hotel places you within 2 miles (3 km) of Sakuranoyama Park and Sakura-no-Yama Hill. This 390-room, 4-star hotel has 3 restaurants, a full-service spa, and an indoor pool.


Dining

Enjoy dining at レストランカフェ「セレース」, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

32-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include refrigerators, ceiling fans, and safes.


Property features

ANA Crowne Plaza Narita, an IHG Hotel features a full-service spa, an indoor pool, and a gym. If you drive, self parking is JPY 400 per day, or you can take advantage of the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and an outdoor tennis court.

Room options

Standard Room, 2 Twin Beds (Forest View High Floor)

2 Twin Beds | Sleeps 2

Standard Room

1 Twin Bed | Sleeps 2

Standard Room, 2 Twin Beds (Forest View)

2 Twin Beds | Sleeps 2

Standard Room, 1 Queen Bed (Forest View)

1 Queen Bed | Sleeps 2

Guest reviews for ANA Crowne Plaza Narita, an IHG Hotel

Everyone (11) Family (3)
1
Everyone

By , from Redmond on Mar 13, 2023

5
Everyone

By , from Bogota on Jul 9, 2022

5
Everyone

Close to airport but doesn’t feel like it.

By on Jul 6, 2022

Review comment responded on Jul 8, 2022

Dear Wiebke Thank you for your recent stay at ANA CROWNE PLAZA NARITA. We also thank you for your comment. We continue to improve our service, we hope we have another opportunity to welcome you again. ANA CROWNE PLAZA NARITA

5
Business Business

the check-in was flawless. great staff looking after my needs.

By on Jan 11, 2020

Review comment responded on Jan 12, 2020

Dear Bosunjames Orditz Thank you very much for using ANA Crowne Plaza Hotel Narita this time. Thank you very much for your valuable time and comments. I saw the comment. During your stay, I was very pleased to see you enjoyed your stay. If you notice something, please give us a word. We will continue to work hard every day to make our hotel better to meet your expectations. We hope you will continue to patronize us forever. Thank you very much for posting.

4
Everyone

By on Dec 17, 2019

Review comment responded on Dec 18, 2019

Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind evaluation to us. We are looking forward to welcome you again.

5
Family

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By on Dec 2, 2019

Review comment responded on Dec 3, 2019

Thank you so much for your excellent review of our hotel, ANA Crowne Plaza Narita. We hope that we can look forward to welcoming your return next time your travels bring you to Narita. Best regards,

2
Everyone

By on Sep 22, 2019

Review comment responded on Sep 22, 2019

Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind evaluation to us. We are looking forward to welcome you again.

4
Business Business

Room was dirty and needed updating. Also need wesyrrn beds

By on Sep 21, 2019

Review comment responded on Sep 22, 2019

Dear KJ, We apologize for the rooms Condition, and we are taking guests feedback very seriously at the ANA Crowne Plaza Hotel Narita. We have already shared your comments with our housekeeping team and facility management department. We are now on the process of changing the old items to new ones, unfortunately we cannot do everything all at once. We hope to be able to welcome you back to restore your faith in us at our hotel.

5
Everyone

By on Jun 30, 2019

Review comment responded on Jun 30, 2019

Thank you for choosing to stay at ANA Crowne Plaza Narita and for taking the time to share your experience. We look forward to welcoming your return again soon.

3
Business Business

This place is tired. The bedroom was circa 1970. The celes breakfast restaurant was nice and food was good. Main plus is close To Narita

By on Jun 20, 2019

Review comment responded on Jun 22, 2019

Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind comment to us. We are happy to hear that your stay met your expectation. We are looking forward to welcome you again.

ANA Crowne Plaza Narita, an IHG Hotel

68 Horinouchi Narita Chiba, Narita, Chiba-ken 261-0022
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