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ANA Crowne Plaza Narita by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Narita by IHG

2 restaurants, dinner served, Japanese cuisine
2 restaurants, dinner served, Japanese cuisine
Meeting facility
Indoor pool, sun loungers
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022
  • Place, Sakura-no-Yama Hill
    ‪4 min drive‬
  • Place, Narita Omotesando
    ‪10 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪10 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Forest View High Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View High Floor)

8.6 out of 10
Excellent
(19 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

8.2 out of 10
Very good
(24 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Forest View, High Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds (Forest View, High Floor)

8.4 out of 10
Very good
(21 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Forest View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View)

8.0 out of 10
Very good
(24 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Forest View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds (Forest View)

8.0 out of 10
Very good
(13 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(60 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Airport View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Airport View)

7.8 out of 10
Good
(16 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Airport View, High Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds (Airport View, High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View) | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Double Beds (Airport View)

10.0 out of 10
Exceptional
(9 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds (Airport View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds (Airport View)

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds

8.2 out of 10
Very good
(28 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room (Upgraded)

Premium bedding, down comforters, in-room safe, desk

Standard Room (Upgraded)

9.0 out of 10
Wonderful
(13 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (Airport View)

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds (Airport View)

8.0 out of 10
Very good
(7 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds (Forest View)

Junior Suite, 2 Twin Beds (Forest View) | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Twin Beds (Forest View)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(34 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Narita

Located in Horinouchi within 2 miles (3 km) of Sakura-no-Yama Hill, ANA Crowne Plaza Narita by IHG is within a few miles (5 km) of Omote-sandō. This 390-room, 4-star hotel has 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Sakura-no-Yama Hill - 4 min drive - 1.3 miles
  • Naritasan Park - 9 min drive - 3.5 miles
  • Narita Omotesando - 10 min drive - 3.7 miles
  • Naritasan Shinshoji Temple - 10 min drive - 3.8 miles
  • Narita Wholesale Market - 15 min drive - 6.1 miles

Getting around

  • Higashi-Narita Station - 4 min drive
  • Narita Intl. Airport (NRT) - 7 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪一天門 - ‬2 min drive
  • ‪宮武讃岐うどん - ‬2 min drive
  • ‪そじ坊 - ‬3 min drive
  • ‪DEAN & DELUCA CAFE - ‬12 min drive

About this property

ANA Crowne Plaza Narita by IHG

ANA Crowne Plaza Narita by IHG features a full-service spa, an indoor pool, and a gym. If you drive, self parking is JPY 400 per day, or you can take advantage of the free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and an outdoor tennis court.
32-inch TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include refrigerators, electric kettles, and ceiling fans.
An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Self parking on site (JPY 400 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • スカイダイニング「彩風」
  • レストランカフェ「セレース」
  • 鉄板焼「菜里多」

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 6050
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 6050
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for JPY 3000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children
  • Self parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

Frequently asked questions

Are free cancellation options available at ANA Crowne Plaza Narita by IHG?

ANA Crowne Plaza Narita by IHG offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see near ANA Crowne Plaza Narita by IHG?

This hotel is situated in Horinouchi, close to Sakura-no-Yama Hill, Taiheiyo Club Narita Course, and Narita International Culture Hall. You'll also find Naritasan Park and Narita Omotesando within a short drive.

Is there parking available at ANA Crowne Plaza Narita by IHG?

Yes, parking is offered for JPY 400 per day. Though parking is limited parking, an electric car charging station and wheelchair-accessible van parking are also available.

Is a spa located at ANA Crowne Plaza Narita by IHG?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body treatments, and massages.

Does ANA Crowne Plaza Narita by IHG have a casino at the property?

No, ANA Crowne Plaza Narita by IHG doesn't have a casino.

Will I find an indoor pool at ANA Crowne Plaza Narita by IHG?

Yes, this hotel has an indoor pool.

What do couples enjoy most about ANA Crowne Plaza Narita by IHG?

There are many amenities for couples at this hotel, including in-room massages as well as 2 restaurants and an indoor pool.

Are there hot tubs at ANA Crowne Plaza Narita by IHG?

No, but this hotel does have a steam room.

Does ANA Crowne Plaza Narita by IHG feature a restaurant that includes a breakfast menu?

Yes, ANA Crowne Plaza Narita by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will ANA Crowne Plaza Narita by IHG allow pets to stay for free?

No, pets aren't allowed at ANA Crowne Plaza Narita by IHG.

Are there connecting rooms at ANA Crowne Plaza Narita by IHG?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to ANA Crowne Plaza Narita by IHG?

The closest major airport to ANA Crowne Plaza Narita by IHG is Narita Intl. Airport (NRT), which is 1.7 mi away (7 minutes by car). Another top airport is Ibaraki Airport (IBR), which is around 27.1 mi away.

Are there rooms with balconies at ANA Crowne Plaza Narita by IHG?

No, there aren't any guestrooms with balconies at ANA Crowne Plaza Narita by IHG.

Does ANA Crowne Plaza Narita by IHG host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at ANA Crowne Plaza Narita by IHG.

ANA Crowne Plaza Narita by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 649 out of 1119 reviews
Rating 8 - Good. 274 out of 1119 reviews
Rating 6 - Okay. 110 out of 1119 reviews
Rating 4 - Poor. 51 out of 1119 reviews
Rating 2 - Terrible. 35 out of 1119 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Elfrida

Liked: Cleanliness, property conditions & facilities
All the staffs were very friendly, delicious breakfast and lunch, I will come back again to this hotel The room was so clean
Stayed 2 nights in Dec 2025

6/10 Okay

Puneet

Pictures are pretty but the room is typical
Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Stayed 1 night in Nov 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Dec 2025

10/10 Excellent

Betty

Stayed 1 night in Dec 2025

8/10 Good

Vivienne

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room we initially checked in was very old and not well maintained. The ceiling looks like it had mold growing in the corners and the restroom smells damp and like urine. The next morning, I submit a complaint and requested a change of room and the front desk was very helpful and switch us to another room. The room was much better. Although furniture is still worned and old the room was overall very clean, no signs of mold or dirt/dust in the ceilings and restroom definitely does not have the same horrible smell. Overall, it was the wonderful employees that save this hotel. They really did whatever they can to make our stay comfortable and enjoyable.
Stayed 1 night in Nov 2025

10/10 Excellent

Wang

Stayed 1 night in Dec 2025

10/10 Excellent

Ina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one night so not too familiar with area.
Stayed 1 night in Nov 2025

10/10 Excellent

Lori, Red Deer County

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

JESUS

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Fiona Hau Ling

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff! Clean facility!
Stayed 1 night in Nov 2025

8/10 Good

hideki

Stayed 1 night in Nov 2025

8/10 Good

May

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enough room for two tall people.
Stayed 2 nights in Nov 2025

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities
staff
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Nice, spacious room and helpful staff - particularly the concierge. Best of all - a much needed good night’s sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 3 nights in Oct 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for overnight stay but cost was higher than what I feel it should have been
Stayed 1 night in Nov 2025

10/10 Excellent

Yuichi, Brampton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied
Stayed 1 night in Nov 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked hotel because of airport shuttle.
Stayed 1 night in Nov 2025

10/10 Excellent

Sorab

Liked: Cleanliness, staff & service, amenities
Clean Room. Excellent staff
Stayed 1 night in Nov 2025

8/10 Good

Mary Beth

Liked: Cleanliness, staff & service, amenities
Clean room, very friendly and helpful staff. The bathroom finishings are outdated, but they work fine. Nice hotel to stay at as a stop over before flying back home.
Stayed 1 night in Nov 2025

10/10 Excellent

Serina

Liked: Cleanliness, staff & service, amenities
The concierge staff were helpful. rooms are ok, accept for the restaurant where the manager was quite reluctant to help when requested for ice cubes.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a nine hour layover in narita , and we're able to stay at that hotel from eight am to 2pm. Didn't want to spend that time sitting at the airport. The hotel accommodated us by having a early check in and then check out same day.
Stayed 1 night in Nov 2025

10/10 Excellent

David

M
Stayed 1 night in Nov 2025

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