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Recent guest reviews

the check-in was flawless. great staff looking after my needs.

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Room was dirty and needed updating. Also need wesyrrn beds

This place is tired. The bedroom was circa 1970. The celes breakfast restaurant was nice and food was good. Main plus is close To Narita

Everything was top shelf, first class. The hotel was beautiful. But what made the place exceptional was the staff!!! Not only were they helpful and professional, but they were very kind, polite, and friendly. They were like family, just wonderful people!!!

Nice Hotel close to the Airport, staff is very nice

Very nice traveller oriented hotel close to Narita. We arrived in the late afternoon after the 11-hr flight from Seattle. Took the shuttle to the hotel. We were quite happy to check in and deal with the NRT-Tokyo train the next morning. Would do the same procedure the next time.

Clean and convenient Very friendly staff. Good food

Lovely stay and staffs are efficient. Bed is comfortable. Close to Narita airport and shuttle to and from hotel is very convenient

The ANA Crowne Plaza Narita is a wonderful travelers hotel. I would recommend it to anyone that is flying in to Narita late or flying out early. The airport shuttle is big and comfortable. While the hotel is near the airport, it isn't convenient to a train station (except at the Narita airport). Well-appointed and comfortable rooms, and a stylish top floor restaurant. The buffet-style breakfast was very good.

room good - restaurant fair - staff professional - location vis-a-vis airport and shuttle good

Hotel is nice in all ways except nothing within.walking distance for eating outside.

The hotel itself is not bad, but not eat at the restaurant on top. Got there late and never had a chance to eat, so we decided to try eating there. I ordered a wagyu beef hamburger that was fried instead of grilled. Also the fries that came with it were burnt. They also forgot my friends order.

We stayed for a 19 hr layover. Location was great, close to the airport. Comfortable room, nice ambiance. Breakfast buffet was superb. I would stay here again.

Good, clean hotel with room service where you can easily sleep off the jet lag before you explore Japan. Close to the airport and the staff is extremely helpful.

Its good for someone wants to stay close to airport.

68 Horinouchi Narita Chiba Narita Chiba-ken

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa
  • Indoor pool

ANA Crowne Plaza Narita is located within a few miles (5 km) of Sakuranoyama Park and Sakura-no-Yama Hill. This 390-room, 4-star hotel has 3 restaurants, a full-service spa, and an indoor pool.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

The 390 rooms have an array of amenities, including refrigerators, minibars, and ceiling fans. Guests can expect 32-inch TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are also available.


Property features

ANA Crowne Plaza Narita features a full-service spa, an indoor pool, and a health club. If you drive, self parking is JPY 400 per day, and there's also a free shopping center shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, an outdoor tennis court, and free WiFi in public areas.

Room options

Room, 2 Twin Beds, Smoking (MOUNTAIN SIDE)

2 Twin Beds | Sleeps 2

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 2

Room, 1 Twin Bed, Smoking (Mountain Side)

1 Twin Bed | Sleeps 1

Room, 2 Twin Beds, Non Smoking (MOUNTAIN SIDE)

2 Twin Beds | Sleeps 2

Guest reviews for ANA Crowne Plaza Narita

Everyone (15) Business (1) Family (3)
5
Business Business

the check-in was flawless. great staff looking after my needs.

By on Jan 11, 2020

Review comment responded on Jan 12, 2020

Dear Bosunjames Orditz Thank you very much for using ANA Crowne Plaza Hotel Narita this time. Thank you very much for your valuable time and comments. I saw the comment. During your stay, I was very pleased to see you enjoyed your stay. If you notice something, please give us a word. We will continue to work hard every day to make our hotel better to meet your expectations. We hope you will continue to patronize us forever. Thank you very much for posting.

4
Everyone

By on Dec 17, 2019

Review comment responded on Dec 18, 2019

Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind evaluation to us. We are looking forward to welcome you again.

5
Family

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By on Dec 2, 2019

Review comment responded on Dec 3, 2019

Thank you so much for your excellent review of our hotel, ANA Crowne Plaza Narita. We hope that we can look forward to welcoming your return next time your travels bring you to Narita. Best regards,

2
Everyone

By on Sep 22, 2019

Review comment responded on Sep 22, 2019

Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind evaluation to us. We are looking forward to welcome you again.

4
Business Business

Room was dirty and needed updating. Also need wesyrrn beds

By on Sep 21, 2019

Review comment responded on Sep 22, 2019

Dear KJ, We apologize for the rooms Condition, and we are taking guests feedback very seriously at the ANA Crowne Plaza Hotel Narita. We have already shared your comments with our housekeeping team and facility management department. We are now on the process of changing the old items to new ones, unfortunately we cannot do everything all at once. We hope to be able to welcome you back to restore your faith in us at our hotel.

5
Everyone

By on Jun 30, 2019

Review comment responded on Jun 30, 2019

Thank you for choosing to stay at ANA Crowne Plaza Narita and for taking the time to share your experience. We look forward to welcoming your return again soon.

3
Business Business

This place is tired. The bedroom was circa 1970. The celes breakfast restaurant was nice and food was good. Main plus is close To Narita

By on Jun 20, 2019

Review comment responded on Jun 22, 2019

Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind comment to us. We are happy to hear that your stay met your expectation. We are looking forward to welcome you again.

4
Everyone

By on Apr 27, 2019

Review comment responded on Apr 28, 2019

Thank you for your recent stay at ANA CROWNE PLAZA NARITA, and we appreciate your kind evaluation to us. We are looking forward to welcome you again.

5
Family Family

Everything was top shelf, first class. The hotel was beautiful. But what made the place exceptional was the staff!!! Not only were they helpful and professional, but they were very kind, polite, and friendly. They were like family, just wonderful people!!!

By on Feb 17, 2019

Review comment responded on Feb 18, 2019

Thank you very much for using ANA Crowne Plaza Hotel Narita this time. Also, thank you again for having received the word of praise. In future, we aim to be a better hotel so that we can meet your expectations, we will continue to devote ourselves to every day of the year. We would be pleased if you would love to patronize us forever. Thank you for your submission.

4
Everyone

Nice Hotel close to the Airport, staff is very nice

By on Feb 2, 2019

Review comment responded on Feb 4, 2019

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. ANA Crowne Plaza Hotel Narita

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