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Hilton Tokyo Narita Airport

4.0 star property
Hotel with a full-service spa, near Sakura-no-Yama Hill

Choose dates to view prices

Photo gallery for Hilton Tokyo Narita Airport

Enjoy a diverse selection of dishes at our buffet, featuring various food stations with metal lids.
Two single beds with white linens, a small table and chair, and a large window with a view of the sky and distant landscape.
Experience the grandeur of our lobby, featuring a stunning multi-tiered water fountain and comfortable seating areas.
Formal events take place in this elegant space with a high ceiling and central aisle, surrounded by rows of chairs and a decorative floor.
Experience the serene atmosphere of this elegant space, featuring a high, arched ceiling and a central aisle leading to an altar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
456 Kosuge, Narita, Chiba-ken, 286-0127
  • Sakura-no-Yama Hill
    ‪4 min drive‬
  • Narita Omotesando
    ‪5 min drive‬
  • Naritasan Shinshoji Temple
    ‪6 min drive‬
  • Tokyo (NRT-Narita Intl.)
    ‪7 min drive‬

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Room options

View all photos for Deluxe Room, 1 Queen Bed (High Floor, Airport View)

Deluxe Room, 1 Queen Bed (High Floor, Airport View) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed (High Floor, Airport View)

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Queen

Superior Queen | 1 bedroom, minibar, in-room safe, desk

Superior Queen

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds (High Floor, Airport View)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (High Floor, Airport View)

  • 376 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Deluxe Queen (Airport View)

Superior Deluxe Queen (Airport View) | 1 bedroom, minibar, in-room safe, desk

Superior Deluxe Queen (Airport View)

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Plus Queen (Airport View)

1 bedroom, minibar, in-room safe, desk

Deluxe Plus Queen (Airport View)

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite King

Junior Suite King | 1 bedroom, minibar, in-room safe, desk

Junior Suite King

  • 534 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Accessible

1 bedroom, minibar, in-room safe, desk

Twin Room, Accessible

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Deluxe Twin

Superior Deluxe Twin | 1 bedroom, minibar, in-room safe, desk

Superior Deluxe Twin

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Queen Guest Room

Queen Guest Room | 1 bedroom, minibar, in-room safe, desk

Queen Guest Room

8.8 out of 10
Excellent
(48 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Plus Twin (Airport View)

1 bedroom, minibar, in-room safe, desk

Deluxe Plus Twin (Airport View)

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Deluxe Queen

Superior Deluxe Queen | 1 bedroom, minibar, in-room safe, desk

Superior Deluxe Queen

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Guest Room

Twin Guest Room | 1 bedroom, minibar, in-room safe, desk

Twin Guest Room

7.8 out of 10
Good
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Plus Twin

Deluxe Plus Twin | 1 bedroom, minibar, in-room safe, desk

Deluxe Plus Twin

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite King

Royal Suite King | Living area | LCD TV

Royal Suite King

  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus Queen

1 bedroom, minibar, in-room safe, desk

Deluxe Plus Queen

8.8 out of 10
Excellent
(6 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin

8.8 out of 10
Excellent
(8 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Twin

Junior Suite Twin | Living area | LCD TV

Junior Suite Twin

  • 534 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite King

Suite King | 1 bedroom, minibar, in-room safe, desk

Suite King

  • 753.5 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Twin

Suite Twin | 1 bedroom, minibar, in-room safe, desk

Suite Twin

  • 753 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin

Superior Twin | 1 bedroom, minibar, in-room safe, desk

Superior Twin

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Twin - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 3

Deluxe Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Stateroom, Suite, Annex Double - Non-Smoking

  • Sleeps 2

View all photos for Royal King Suite

1 bedroom, minibar, in-room safe, desk

Royal King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

1 bedroom, minibar, in-room safe, desk

King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hilton Twin Room

1 bedroom, minibar, in-room safe, desk

Hilton Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Room High Floor

1 bedroom, minibar, in-room safe, desk

Deluxe Queen Room High Floor

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Twin Suite

1 bedroom, minibar, in-room safe, desk

Junior Twin Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hilton Queen Room

1 bedroom, minibar, in-room safe, desk

Hilton Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Plus Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Plus Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Bedroom Twin Suite

1 bedroom, minibar, in-room safe, desk

Bedroom Twin Suite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior King Suite

1 bedroom, minibar, in-room safe, desk

Junior King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus Queen Room

1 bedroom, minibar, in-room safe, desk

Deluxe Plus Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for High Floor Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

High Floor Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Suite

1 bedroom, minibar, in-room safe, desk

Twin Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hilton Room

1 bedroom, minibar, in-room safe, desk

Hilton Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Plus Room

1 bedroom, minibar, in-room safe, desk

Deluxe Plus Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for King or Twin Suite

1 bedroom, minibar, in-room safe, desk

King or Twin Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Narita

Located in Kosuge within 2 miles (3 km) of Sakura-no-Yama Hill, Hilton Tokyo Narita Airport is within a few miles (5 km) of other popular sights such as Taiheiyo Club Narita Course. This 548-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Sakura-no-Yama Hill - 4 min drive - 1.9 miles
  • Taiheiyo Club Narita Course - 5 min drive - 2.8 miles
  • Naritasan Park - 5 min drive - 2.3 miles
  • Narita Omotesando - 5 min drive - 2.5 miles
  • Naritasan Shinshoji Temple - 6 min drive - 2.5 miles

Getting around

  • Higashi-Narita Station - 4 min drive
  • Narita Intl. Airport (NRT) - 7 min drive

Restaurants

  • ‪丸源ラーメン 成田店 - ‬4 min drive
  • ‪つけ麺秋山 - ‬5 min drive
  • ‪すき家 - ‬4 min drive
  • ‪ジンギスカン野沢 - ‬5 min drive
  • ‪レストランガーデニア - ‬3 min walk

About this property

Hilton Tokyo Narita Airport

Hotel with a full-service spa, near Sakura-no-Yama Hill
Hilton Tokyo Narita Airport features a full-service spa, an indoor pool, and a gym. If you drive, self parking is JPY 500 per night, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find WiFi and LCD TVs with digital channels. Bathrooms have hair dryers and toilets with an electronic bidet. Refrigerators, minibars, and safes are also standard. Weekly housekeeping is available.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,750 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Free train station pick-up and drop-off shuttle
  • Self parking on site (JPY 500 per night)
  • Extended parking on site (JPY 1,000 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,800 for adults and JPY 1,900 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Terrace Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The airport shuttle leaves to the hotel from Terminal 1 (Stop No. 16) and Terminal 2 (Stop No. 26).

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for JPY 5000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
  • Fee for in-room wireless internet: JPY 1750 per night (rates may vary)
  • Self parking fee: JPY 500 per night
  • Extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the airport (available during limited hours) or the train station. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Narita Airport
Hilton Narita Airport Tokyo
Hilton Tokyo Hotel
Hilton Tokyo Hotel Narita Airport
Hilton Tokyo Narita Airport
Narita Airport Hilton
Tokyo Hilton Narita Airport
Tokyo Narita Airport
Tokyo Narita Airport Hilton
Hilton International Narita
Hilton Narita
Narita Hilton
Hilton Tokyo Narita Airport Hotel
Hilton Tokyo Narita Narita
Hilton Tokyo Narita Airport Hotel
Hilton Tokyo Narita Airport Narita
Hilton Tokyo Narita Airport Hotel Narita

Frequently asked questions

Is a free cancellation option available at Hilton Tokyo Narita Airport?

Hilton Tokyo Narita Airport provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Tokyo Narita Airport?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Hilton Tokyo Narita Airport on Aug 13, 2025 start from $157.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hilton Tokyo Narita Airport?

This hotel is situated in Kosuge, close to Naritasan Shinshoji Temple and Narita Omotesando. You'll also find Sakura-no-Yama Hill and Naritasan Park within a short drive.

Will I be able to park at Hilton Tokyo Narita Airport?

Yes, parking is offered for JPY 500 per night. Bicycle parking is also available for guests.

Is there a spa available at Hilton Tokyo Narita Airport?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hilton Tokyo Narita Airport have a casino on the premises?

No, Hilton Tokyo Narita Airport doesn't have a casino.

Will I find an indoor pool at Hilton Tokyo Narita Airport?

Yes, this hotel has an indoor pool along with a hot tub.

Is Hilton Tokyo Narita Airport a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Tokyo Narita Airport?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Tokyo Narita Airport have a restaurant that serves breakfast?

Yes, Hilton Tokyo Narita Airport serves buffet breakfast for a surcharge each morning at Terrace Restaurant.

Will Hilton Tokyo Narita Airport allow pets to stay for free?

No, pets aren't allowed at Hilton Tokyo Narita Airport though service animals are welcome.

Are there connecting rooms at Hilton Tokyo Narita Airport?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hilton Tokyo Narita Airport?

The closest major airport to Hilton Tokyo Narita Airport is Narita Intl. Airport (NRT), which is 2.7 mi away (7 minutes by car). Another top airport is Ibaraki Airport (IBR), which is around 27.3 mi away.

Are there rooms with balconies at Hilton Tokyo Narita Airport?

No, there aren't any guestrooms with balconies at Hilton Tokyo Narita Airport.

Does Hilton Tokyo Narita Airport offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Hilton Tokyo Narita Airport.

Hilton Tokyo Narita Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1011 reviews
Rating 8 - Good. 300 out of 1011 reviews
Rating 6 - Okay. 138 out of 1011 reviews
Rating 4 - Poor. 49 out of 1011 reviews
Rating 2 - Terrible. 21 out of 1011 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Benjamin

Traveled with partner
Disliked: Amenities, property conditions & facilities
The staff at check-in were slow and abusive.
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here so we could be close to Narita Airport as we had an early morning departure back to the U.S. The hotel is a bit remote, but there is a shuttle service that runs to the airport on a regular basis and another that runs to Narita Station, which is close to the old town area. The hotel itself is quite nice and large (even has a small 7-11 in case you are craving one last egg salad sandwich!). Airline crews use this for their overnight layovers.
Stayed 1 night in Apr 2025

10/10 Excellent

Marny

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the free airport shuttle and single use toothbrush with toothpaste.
Stayed 1 night in Apr 2025

4/10 Poor

Jose Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor conditions Hotel, search more options

Stayed 1 night in Apr 2025

10/10 Excellent

Cris Jensen, Escondido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is good. They have shuttle service from Narita airport to the hotel and back. It’s Hilton so you can expect that it offers good service and value for your money.
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So helpful, would stay again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorei Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very convenient stay close to Narita Airport. A shuttle service from the airport to the hotel runs repeatedly and is well signed posted. The website for the Hilton informs you which bus stop to wait at from each terminal. Inside the bus/shuttle there is communication on where you are heading and which stop is coming up in English and Japanese. All this and the fantastic service at the Hilton was greatly appreciated after a long 10 hour flight.
Stayed 1 night in Apr 2025

8/10 Good

Zarina

Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and good option to stay near Narita airport
Stayed 1 night in Apr 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crappy dump.

What a piece of crap place... Just a dump... And to too it off... They won't check you in after 11pm... With no refund!
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it that it is very convenient for a short stay and the shuttle service to the airport is a plus. The personnel at the restaurant (buffet) were not that attentive. Basically the only attention they did was when they seat us and after that never came back to the table for anything. Other than that we liked everything.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is Japan! People are so friendly, helpful and industrious. I love it here and our first night in Toyo was perfect!!
Stayed 1 night in Mar 2025

10/10 Excellent

august

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent accommodations, friendly staff, well appointed rooms.
Stayed 1 night in Jan 2025

6/10 Okay

abarajethan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk didn't welcome us and looked to see who was next in line. The queuing line wasn't property set up. Also the front desk said that we couldn't order out food or no food delivering service here. Felt rude in the way i was treated. I was going to go eat at their buffet anyway but didnt want to after that
Stayed 1 night in Mar 2025

10/10 Excellent

Rolando

Stayed 1 night in Mar 2025

10/10 Excellent

Spencer

Stayed 2 nights in Mar 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tsetseglen

Liked: Cleanliness, staff & service, room comfort

Great stay!

It was a great stay, everyone was so welcoming and kind. The hotel has a shuttle service from the airport, and runs exactly on time. The hotel also has a nice sushi restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Vince, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for an overnight stay when arriving or departing Japan at Narita airport. good shuttle service from the airport and train station. nice gym and indoor swimming pool. Naritasan Omote Sando and Naritasan Shinshoji-Temple are walkable from the train station and a worthwhile visit if you have a few extra hours.
Stayed 1 night in Mar 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Mar 2025

6/10 Okay

Adam

The room I had had not been updated in over 30 years. The mattress and pillows were good. Nothing special!
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed here one night, as I was just passing through Tokyo, but the bed was comfy which is what I needed after a 13 hour flight. The staff was great and checked me in quickly so I could rest. My room was spacious and peaceful and very clean. I would stay here again if I needed to stay close to the airport as they provide a free shuttle to and from the airport. Overall a short, nice and comfortable stay.
Stayed 1 night in Mar 2025

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