This hotel is overpriced, if you need any help other than checking into your room you’ll be disappointed.
Location and staff are great. It is an airport hotel with nothing nearby. The room was small with no functioning temperature control. The restaurant was like a cafeteria with very bright light and overpriced food. ALL INTERNET USE IS CHARGED FOR. Breakfast buffet also overpriced and extremely average food quality and selection. Overall... never again.
Property very well appointed, goodnservice, very polite.
Falls well short of the typical Japanese Hotel welcome and level of customer service. A little disappointing for a Hilton property.
I had a lovely stay there at the Hilton Narita and everyone was so friendly and professional
no Internet. It is one of the most modern countries in the world. and it is one of the most famous hotel chains in the world. internet time not
Was great. I still need a receipt from stay so I can complete travel documents
Everything was acceptable for a quick overnight layover. Not far from airport, but not close to anything else. Airport shuttles are only available at certain times.
Location is amazing. Service expectacular!!!!! Will recommend and we will be back!!!!!
Convenient hotel for a quick overnight and back to the airport. Room was comfortable and very quiet. Breakfast was very expensive even with the discount. We decided to eat something at the airport instead. Otherwise quite a beautiful place.
Very Good Experience. Staff were very helpful. Clean and comfortable. Hotel located near airport, train and shuttle service.
unmemorable. no complaints. That sort of says it all.
I have arrived at Narita Airport at 11::00 pm and there was still shuttle to pick me up and escort me to the hotel. Furthermore, the quality of hotel is good. But I wish it can provide free wifi to customers in rooms.( Free wifi only in lobby)
Good location if you are taking a flight from Narita--shuttle helps. Big room but attention details is somewhat less than other Japanes hotels. Yucata supplied was torn although clean. Did not find a sheet under the comforter--we were not sure comforter was cleaned after every guest. Other than these, I would have given them a "5".
tiny room, food very disappointing, although in Japan it was like being back in the US at a cheap hotel except for the service.
After 15 plus hours inflight this hotel comes to the rescue with a good gym, great pool/jacuzzi and Japanese style ofuro/ steam room. However unless you are Honors silver, it will cost 1500 yen/ person! Rooms are comfortable, restaurant options ok ($20 for a burger!) but there is a combini in the lobby for cheaper take out. $5 happy hour at lounge bargreat. Shuttle bus redundant going back and forth between terminals/hotels. Find rate around $100 - great deal.
Once I got off the plane I had no difficulty finding the hotel shuttle which runs from each terminal twice every hour. Shuttles also run from the hotel to the terminals, local metro station, and shopping. My room was very clean and the beds and linens were very comfortable. The only thing I was disappointed with was that Wifi was not complimentary and is charged by the day (why I dinged the review on amenities). The gym downstairs was a definite plus and not something you'll find in the lower priced airport hotels. The staff were very friendly and overall I'd say the hotel was worth the extra $30 over Tobu which I have also stayed at.
It is a great hotel with great service. Nothing to complain except it was not easy to find a good dinner restaurant (the breakfast was great though).
Hilton Tokyo Narita Airport places you within 3 miles (5 km) of popular attractions like Naritasan Shinshoji Temple and Naritasan Park. This 4-star hotel has 548 rooms and welcomes guests with a restaurant, an indoor pool, and a free airport shuttle.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.
All 548 air-conditioned rooms provide refrigerators, minibars, and safes. Guests can expect WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and toilets with an electronic bidet. Ironing boards and desks are other standard amenities. Weekly housekeeping is available.
At Hilton Tokyo Narita Airport, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you drive, self parking is JPY 400 per day, or you can take advantage of the free airport shuttle at scheduled times. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and free newspapers.
This hotel is overpriced, if you need any help other than checking into your room you’ll be disappointed.
Location and staff are great. It is an airport hotel with nothing nearby. The room was small with no functioning temperature control. The restaurant was like a cafeteria with very bright light and overpriced food. ALL INTERNET USE IS CHARGED FOR. Breakfast buffet also overpriced and extremely average food quality and selection. Overall... never again.
Property very well appointed, goodnservice, very polite.
Falls well short of the typical Japanese Hotel welcome and level of customer service. A little disappointing for a Hilton property.
I had a lovely stay there at the Hilton Narita and everyone was so friendly and professional
no Internet. It is one of the most modern countries in the world. and it is one of the most famous hotel chains in the world. internet time not
Was great. I still need a receipt from stay so I can complete travel documents
Everything was acceptable for a quick overnight layover. Not far from airport, but not close to anything else. Airport shuttles are only available at certain times.
