Travelodge Nanaimo2.0 out of 5.0
Recent guest reviews
Nice people at the front desk and a clean room with fairly recent updates to bathroom. Breakfast had the usual waffle etc. Fairly small room but nice people helping. Good value for a place to sleep. Wouldn't hesitate to stay again.
Decided to select Travelodge as they were close to the ferry port, Very friendly staff alerted us to the fac,t not to exit the main car park onto the ferry road as there are double yellow lines and cops occasionally wait just up the road to book people, drive around the back of the hotel and exit there. Room was clean and quite large and reasonably quiet during the night. Quite a nice experience second best on our one month long trip. Would recommend a stay if in the area.
We have stayed at the Travelodge many times, this time was different. There was definitely a strong scent in the corridors and the room was overwhelming. I have COPD it soon became clear that we would have to leave. The two ladies at the front desk went beyond good service, calls were made to several nearby hotels to find out if they used scented products, they couldn't do enough for us. Kudos to the front desk staff! Date was September 17th 2017. I have given the hotel a 5 because of the service and cleanliness,of the rooms. I understand that you can call ahead and request a scent free room, however, once the fabric softener is used it is reflected in everything mattresses, pillows, duvets, etc.
The friendliness of the team at this Travelodge reinforces an impt point of the hospitality trade .Whilst the 'hardware' of the hotel is impt , it is ultimately the staff that makes the difference . I stayed here only for 2 nights but the team made me feel so at home that I can overlook the age of the hotel . The convenience store at the gas station in front of the hotel was really useful for snacks and beverages . There is a casual cafe close by . The hotel is quite centrally located - a short distance from downtown n close to everywhere else .
Staff were very pleasant and welcoming. The rooms have been renovated and are clean, comfortable and quiet. All rooms have fridges and coffeemaker, some also have microwaves. The continental breakfast was fresh and a good variety of fruit, yogurt, pastries, bagels, boiled eggs etc. Plenty of parking spaces between the hotel and a petrol station. A convenience store conveniently situated at the petrol station.
We stayed there for 2 nights during the long weekend. The room is very clean. Shower have a strong water flow. The bed is firm and comfortable. The staff is very friendly. The breakfast is decent and you can also sit in balcony in summer.
Well, we disagree with some of the recent negative reviews. My husband and I stayed for four nights prior to a house rental in Nanaimo and found the staff to be friendly and accommodating, we were upgraded to a third floor room with 2 Q beds, fridge, microwave, coffee maker, tv, doors onto a small deck, everything we needed. The washroom was small but had a fan (not all hotels do) and the heat lamp on the ceiling worked fine. This isn't a new building for sure (if you want fancy, go elsewhere) but our room was spacious and good value for the cost considering pricey Vancouver Island in high-season. A little odd that the elevator goes to the third floor and not the second which has a few stairs but as long as you know this beforehand. Next time, we might book a room facing the back because with those front-facing, your deck is onto the parking lot. The parking spaces though were bigger than usual at hotels, no fear of dings from the next vehicle! We enjoyed the breakfast room.....hard boiled eggs, waffles, cereals, yogurt, bagels, English muffins, etc. Nice that there are tables inside and out. Yes, we had a short wait to be seated but people didn't linger when they saw us waiting so, no problem. Other than that, this was a good experience, we'd definitely stay here again. Thanks especially to Lisa at the desk and the friendly ladies in the breakfast room.
Booked a room online, two double beds, advertised for $140 online. Got there, the reception area and stairs were very dirty. Greasy black dirt so you couldn't see the pattern on the carpet anymore in a wide streak from reception ... I saw later this went up the stairs. Last time I saw something like this was in a $2 hotel near the railroad station in Delhi (India, not Ontario). Entrance mat looked like it was last changed in March 2014. Disturbed by this, I asked to see the room before I provided my credit card. The room they offered me was on the ground floor and was damp and smelled mouldy. Had an ancient cover that looked biohazard. So I said it was a problem and asked for something NOT on the ground floor. They were NOT into helping us out. They said I'd booked this room on the phone. I said I didn't know it was smelly and on the ground floor --- she said it was the last room. Then one of the reception staff picked up a call and offered the caller a King room for $140, the caller did not take it. WHen I asked about that room, the one they just offered to a caller, realizing I heard, they asked if I wanted it. I said yes because I was exhausted and just wanted to lie down. When my husband went downstairs they charged him $160 plus taxes for it. Not sure why the price change - we felt exploited. However this room had a white coverlet so it seemed cleaner. We ate the upcharge, but the towels were DAMP - all 2 of them. I asked for new towels and was told 'ok'. We went for dinner. When we came back, I wanted a shower - same damp towels. I brought the towels down to reception where I was told they were "probably just cold" ... (what happened to ok, we'll change them?) I felt like I was negotiating with passive aggressive teenagers. I asked the receptionist to touch them herself, and she agreed and handed me 2 more. What if she hadn't agreed they were damp? HERE you have to prove your worthiness for 2 dry towels. P.S. 2 towels per room? For a $160 room that came to $182 with taxes? While I was at reception 2 different people came down to complain - 1 about electrics (their room kept browning out) and the other complained of noise from the ice machine, asking for a room change. -----> AVOID this place. Pay a bit more and go to the Ramada or Westin or keep on driving. This place is 20 years past its prime. To be fair, in actual fact, the room we fought for (!) was not that bad, sheets clean bed comfortable. But WAY overpriced. And there's no getting over that nasty reception and stairway - management - what are you thinking? I have never paid so much for so little, with a side of insult. It is clear why this hotel was the only one in town with vacancy. Only travellers caught unaware or desperate would stay here.
I stayed here with my family and friends. Staffs were very polite and welcoming. Our stay was flawless. The breakfast was good enough. The location was great and rooms were cozy. This is a good place to stay and explore the local attractions.
The room was great, beautiful. Quick check in. A/C seemed small for the size of the room. Maybe if they cleaned the filter it would work better. This hotel offers a free breakfast. But their breakfast area only has 6 or 7 tables for a place that has about 60 rooms. I have been checking the breakfast area since around 6:50 this morning to see if there is any tables open yet. It is now 8:33 and the place is still jam packed full. We couldn't get for breakfast yesturday either cause of the same situation so we were forced to go to a restaurant for breakfast. So there is an added cost for breakfast if you can't get in. The only real hot thing offered is waffles if the batter isn't watered down like it was the first day. Many people had trouble with their batter sticking to the grill. They do offer guest laundry. A little expensive. But if u need clean clothes what the heck.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Laundry facilities
Within a short walk of Bastion, Travelodge Nanaimo is within a mile (2 km) of Nanaimo Museum. This 76-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's also near Departure Bay Ferry Terminal and Newcastle Island Marine Provincial Park.
Free continental breakfast is served each morning from 6 AM to 10 AM.
Travelodge Nanaimo's 76 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
At Travelodge Nanaimo, guests have access to a sauna, free WiFi in public areas, and a computer station. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free newspapers and laundry facilities.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 294 reviews