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Travelodge Nanaimo

2.0 out of 5.0

Recent guest reviews

Arrived at dinner time. Still had a dog friendly room! Great central hotel. Close to Departure Nay terminal. We planned to catch first ferry in the morning. Great room. Friendly service. Great price. Glad we were able to get a room last minute. The hotel is even nicer than 20 years ago.

Bree at the front Desk she was amazing and very helpful she made our visit a wonderful experience. House keeping was great,large rooms,comfy beds,excellent wifi "good Continental Breakfast”,lots of parking an excellent experience would recommend to family and friends great job Bree thank you

The hotel is fine, nothing too special, but the price is suitable. The location is the best part, with easy access to downtown Nanaimo, bus routes to Departure Bay and right beside the Nanaimo harbour.

This location easy to find from Ferries or Airport, with White Spot next door and gas station for rental car gas. Staff were great and rooms very clean. Stairways only, so if carrying heavy luggage or bad knees, this location would need second thoughts. Was minutes from harbour front walkway, for those who like walks and a big playground, minutes away along walkway, for kids to burn energy. Would definitely stay here again. Continental breakfast was good, with longer open time.

Thank you to all your staff for making my family's visit a wonderful experience. Over the past 2 months I have multiple family members visiting my new city. This was the perfect accommodations for them and they all loved it sending out other family and friends to visit. Close to everything

First off--I gave this a four rating--only because there isn't a three-and-a half available! It's not quite on the level with a four...as its a "very good" in some ways...but only a "good" in others. So a bit of a quandary as how to fairly and accurately rate...I'll provide lots of detail and you may judge- We went over to the Island from the northern Cariboo. We are looking to transition to living on Vancouver Island and were interested in the Nanaimo area. The area did not disappoint. We chose the Travelodge as our base and that worked very well for our purposes--exploring the area both north and south for possible transition areas. They put us up on the 3rd floor, Rm. #386. There is an elevator to the third floor, but NOT to the 2nd floor. We generally used the stairs anyway, but this elevator oddity may be a problem for some folks. We found the room clean and the quality of the bed linens and towels good. (We generally prefer Choice Hotels, and I would say the Travelodge towels were a bit less quality than those we experience at Choice.) Extra blankets were provided with the room and that was nice as we prefer a cool room for sleeping. The beds feature duvets-and they were definitely not warm enough this time of year without the additional blanket on top. The mattresses are good. Somewhat firm, with thick padding. I suffer from serious back issues and these mattresses were quite comfortable. No waking with aching neck or back. The padded arm chair in the room is of the club variety--not particularly comfortable but better than only the desk chair. There is a nice desk and a comfortable padded desk-executive type chair. My husband choose that over the club-type arm chair! The breakfast was one of the best continental-type offerings I've seen. Well attended by the lady monitoring it. Never ran out of anything. They also didn't hover over anyone as if afraid you might take too much. They provided trays if you wanted to eat in your room. It consisted of hard boiled eggs (that weren't boiled to rubber consistency!), bagels, bread (and toasters that work!), good quality cereals, milks that are in clean serving containers, apple and orange juices (again, in clean serving containers), Yoplait yogurts with good variety, condiments such as cream cheese, peanut butter, and the chocolate-nut spread (name escapes me--yummy!). Oh, and yes, there are waffles! The staff is very kind and accommodating. Very responsive. On the minus side: I made staff aware the hairdryer did not work (had a crack in the device as well as the hanging receptacle). Tried moving the plug, pushing the red button on the receptacle safety...nothing persuaded it to work. The other item was the shower rod (of the curved-away from the tub variety) looked like it was pulling out from the wall. You could see the hole in the drywall. I did check it before getting into the shower to be sure I could draw the curtain without having the whole thing come crashing down. It appeared still well-attached but definitely unsightly. Disappointing they had let it get to that condition. And they should be checking the hairdryers to be sure they are in working condition. I will say, when I gave the two items to the staff, that they said they would replace the hairdryer immediately. That wasn't necessary as I would not have needed it the next morning. Hopefully they will take care of the matter as I have now left. Cleanliness - the bathroom was spotless, literally. I feel the carpet was pretty clean as well as I walked around in some light-colored socks and didn't end up with discolored bottoms on them. Good test! Finally, when I checked the beds, I found no hairs or other indication of uncleanliness or bugs. Hallways - Lobby. Hallway carpets and stairs could use a bit of updating and a more thorough cleaning. But that said, there wasn't a bit issue. Smelled a bit stale in areas, but again, not gross or anything. I would describe these areas (hallway/stairs--not lobby) as somewhat "tired." Heating-Air Conditioning: We were on the 3rd floor. The room was very warm when we arrived and we needed to open the sliding door to the balcony to get it cooled down. The AC seemed a bit weak. However, all that said, for the following two days, it worked well to keep the room at a good comfort level for sleeping. And, while it wasn't noisy (at all!) it did provide enough "white noise" to drown out the noise of the gas station and road. (See our room tip to try to avoid being so close to the gas station and the divergence of the two streets...) Dining: We walked over to the White Spot (5 minutes or less) next door. Very good food. We aren't all that familiar with eating at a White Spot so don't know if this finding is consistent with the chain. But we can say they were good. And very convenient to the Travelodge after a long day out house-hunting! All in all, a fairly-reasonable price--the senior rate for a double-queen bedded room was $118 , including taxes. Winter rate. Bottom line - while this is an older property, so its understandably just a bit "tired" --I would definitely stay here again. It is apparent that management cares enough to put at least some money back into the facility to try to maintain a level of accommodation for the comfort of their guests. But, I will say that if you are looking for a luxury accommodation, this isn't it--However, if you want clean, comfortable and reasonable price (with good breakfast)--say, a middle of the line place--then you won't be disappointed.

Warm welcome including pet package...towel, treats, poo bags, water bowl, towel and a ch Calistoga to sign to be sur we knew th rules....very convenient and easy to take her our regularly. Pet fee was among the lowest we found... Breakfast room was plenty to offer including waffles. Small room but all we needed..fit our traveling crate...good shower. Skip the white spot next door. 10%off at four nearby restaurants. Staff was really nice. We were on backside.very quiet. At least 3 dogathere but very quiet...ground floor...well lit parking lot. Close to downtown and ferry, very nice park very close by...on island highway. We will stay there again. Really impressed by genuinely friendly staff..... especially M.

Nice people at the front desk and a clean room with fairly recent updates to bathroom. Breakfast had the usual waffle etc. Fairly small room but nice people helping. Good value for a place to sleep. Wouldn't hesitate to stay again.

Decided to select Travelodge as they were close to the ferry port, Very friendly staff alerted us to the fac,t not to exit the main car park onto the ferry road as there are double yellow lines and cops occasionally wait just up the road to book people, drive around the back of the hotel and exit there. Room was clean and quite large and reasonably quiet during the night. Quite a nice experience second best on our one month long trip. Would recommend a stay if in the area.

We have stayed at the Travelodge many times, this time was different. There was definitely a strong scent in the corridors and the room was overwhelming. I have COPD it soon became clear that we would have to leave. The two ladies at the front desk went beyond good service, calls were made to several nearby hotels to find out if they used scented products, they couldn't do enough for us. Kudos to the front desk staff! Date was September 17th 2017. I have given the hotel a 5 because of the service and cleanliness,of the rooms. I understand that you can call ahead and request a scent free room, however, once the fabric softener is used it is reflected in everything mattresses, pillows, duvets, etc.

96 Terminal Avenue North Nanaimo BC

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Within a short walk of Bastion, Travelodge Nanaimo is within a mile (2 km) of Nanaimo Museum. This 76-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's also near Newcastle Island Marine Provincial Park and Nanaimo Aquatic Centre.


Dining

Free continental breakfast is served each morning from 6 AM to 10 AM.


Rooms

Travelodge Nanaimo's 76 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

At Travelodge Nanaimo, guests have access to a sauna, free WiFi in public areas, and a computer station. You can take advantage of free parking if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free newspapers and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

68.0% of guests recommend this hotel

Total of 301 reviews