Great staff! Family friendly. Very nice rooms and comfy bed! Breakfast was very good and they have a nice happy hour. Would stay again for sure:)
Its incredibly convenient, clean and easy for a good nights stay. The only thing I would say is that if you get a room near the street, the highway noise is apparent with the AC off.
Good location for golfing and other activities. Close to town but not walking distance.
Clean, friendly and helpful staff, beautiful views, and close to tourist attractions.
THE POOL AREA
Far too expensive for what you get, not a good value
Checking n the front desk guy made us wait a long time while he was fidgeting with papers bot paying any attention to us. Like we were invisible. Don’t order breakfast to your room. Its not fresh, its cups of oatmeal like Starbucks with a cup of “hot” water. Not a good combo. Just get a good buffet breakfast in restaurant that is excellent. The spa sauna snd steam room were great. Will be nice to get shoes and robes back as that slippery floor is a liability waiting to happen. Not a good idea to not provide shoes and not cover the floor. I did 3 splits yesterday and skipped it today. Nice fireplaces outside. The gulf car driver is a super nice guy. Property nice with tennis snd gulf and bikes. Dinner was superb too.
Front desk staff was really accommodating when we arrived early and wanted a room near our friends. Loved the fire pits and pickleball courts. Hotel bar and restaurant are nice. Lots of parking. Only downside is the rooms are dated and don’t feel nearly as luxurious as the updated lobby area.Overall we like the place a lot but it feels a bit overpriced. Oh and it’s impossible to get staff on the phone. You can call and be on hold one hour . They are nice once you find them, though!
The stairway, which was the only way to get to the 2d floor where my room was was dirty and dank. I paid extra for a room with a balcony - and the balcony faced only the parking lot. I could hear traffic from the road all night. When anyone in the building used the water the pipes made a terrible noise - even very late at night. The light in the shower flickered like a bad horror film. The remote control for the tv was in a plastic sleeve that was supposed to die it was clean - but the package had been opened previously. It was a VERY disappointing stay.
$600/night. Glorified motel. View of parking lot. Heard EVERY little noise from the hallway. Huge gap under door that allowed hallway light entering room and impossible to sleep at night. Hair ball in the bathroom. All the shower amenities were USED! Bed was NOT a king size bed, but a queen. Bed and pillow were SO uncomfortable, felt like sleeping on a plank. Spotty WiFi. Never again.
Nice location
The hotel is very old and not well taken care of
Free parking. New updated rooms. Clean. Friendly Staff. Great bar area with outdoor seating around fireplace.
Everything about the Hyatt is exceptionally great
Monterey Bay is a short stroll from Hyatt Regency Monterey Hotel & Spa, and other popular attractions like Monterey Bay Aquarium are within a few miles (5 km). This 560-room, 4.5-star resort has a golf course along with an outdoor pool and free in-room WiFi.
Enjoy dining at Sea Root, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.
Guests can expect to find free WiFi and 55-inch LED TVs with digital channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include sitting areas, refrigerators, and coffee makers. Housekeeping is available once per stay.
Hyatt Regency Monterey Hotel & Spa features a golf course, an outdoor pool, and a gym. If you plan to drive, free valet parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury resort include 2 spa tubs, a steam room, and outdoor tennis courts.
Great staff! Family friendly. Very nice rooms and comfy bed! Breakfast was very good and they have a nice happy hour. Would stay again for sure:)
Its incredibly convenient, clean and easy for a good nights stay. The only thing I would say is that if you get a room near the street, the highway noise is apparent with the AC off.
Marjorie, Thank you for visiting Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. It's always wonderful to hear when our guests appreciate our attention to cleanliness. Although we apologize for any noise issues, we trust you still had a comfortable night's sleep. We hope your travels bring you back to our area soon, as our team is looking forward to serving you again! Heidi Bettencourt, Director of Sales & Marketing
Good location for golfing and other activities. Close to town but not walking distance.
Yarileen, It is wonderful to hear that our excellent location was convenient for your needs. Thank you for your excellent review, and we hope that you will come back to see us again soon! Heidi Bettencourt, Director of Sales & Marketing
Clean, friendly and helpful staff, beautiful views, and close to tourist attractions.
Dear Amy, It's so great to hear you enjoyed everything we have to offer! From our beautiful location to our wonderful staff, it sounds like you had a wonderful stay. We are so glad we could provide you with such a memorable experience. Thank you for sharing! Heidi Bettencourt, Director of Sales & Marketing
THE POOL AREA
Thomas, Thank you for offering feedback about your recent experience at our hotel. We hope you had a pleasant stay with us and enjoyed our lovely pool area. Please consider allowing us to host you again should you be returning to beautiful Monterey. Heidi Bettencourt, Director of Sales & Marketing
Far too expensive for what you get, not a good value
William, Many travelers enjoy our competitive rates, so it is unfortunate that this was not the case for you. In an effort to improve, we'd love to hear from you about the aspects of your stay that could have been better, and we hope to deliver a better overall value the next time you're in the area. Heidi Bettencourt, Director of Sales & Marketing
Checking n the front desk guy made us wait a long time while he was fidgeting with papers bot paying any attention to us. Like we were invisible. Don’t order breakfast to your room. Its not fresh, its cups of oatmeal like Starbucks with a cup of “hot” water. Not a good combo. Just get a good buffet breakfast in restaurant that is excellent. The spa sauna snd steam room were great. Will be nice to get shoes and robes back as that slippery floor is a liability waiting to happen. Not a good idea to not provide shoes and not cover the floor. I did 3 splits yesterday and skipped it today. Nice fireplaces outside. The gulf car driver is a super nice guy. Property nice with tennis snd gulf and bikes. Dinner was superb too.
Bryan, It was a pleasure to welcome you during your recent stay and we appreciate you taking the time to share your constructive comments. We're pleased that you had the opportunity to try our delicious dinner menu and enjoyed all the amenities available to our guests. However, we're very sorry to hear that we fell short of meeting all of your expectations and you did not receive the attentive service our front desk team usually provides. We will address the concerns your raised internally and work with our team to ensure these issues are improved. All feedback is gratefully received as we continually strive to provide an exceptional experience for our guests. Thank you for your comments and we hope to welcome you back on another occasion. Heidi Bettencourt, Director of Sales & Marketing
Front desk staff was really accommodating when we arrived early and wanted a room near our friends. Loved the fire pits and pickleball courts. Hotel bar and restaurant are nice. Lots of parking. Only downside is the rooms are dated and don’t feel nearly as luxurious as the updated lobby area.Overall we like the place a lot but it feels a bit overpriced. Oh and it’s impossible to get staff on the phone. You can call and be on hold one hour . They are nice once you find them, though!
Lindsay, We cannot thank you enough for setting time aside to share your experience at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course. Your detailed notes are extremely appreciated! We are thrilled to read that you enjoyed our accommodations and felt our service and offerings exceeded your expectations. Thank you for also constructively addressing areas we can focus on. We're delighted to share this thorough review with our dedicated staff! We certainly hope you stay with us again soon. Heidi Bettencourt, Director of Sales & Marketing
The stairway, which was the only way to get to the 2d floor where my room was was dirty and dank. I paid extra for a room with a balcony - and the balcony faced only the parking lot. I could hear traffic from the road all night. When anyone in the building used the water the pipes made a terrible noise - even very late at night. The light in the shower flickered like a bad horror film. The remote control for the tv was in a plastic sleeve that was supposed to die it was clean - but the package had been opened previously. It was a VERY disappointing stay.
Cheryl, Our goal is to provide all of our guests with a welcoming and comfortable environment to rest in, and we apologize if you felt we missed the mark during your stay. We will be discussing all of the issues you have mentioned internally and making any necessary changes needed to uphold our high standards. Thank you for taking the time to help us improve, and we hope you will give us another chance to show you what we are capable of the next time you are in the area. Heidi Bettencourt, Director of Sales & Marketing
Jennifer, The pleasure was ours, and on behalf of the staff at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, we thank you for the fantastic review. We are glad to hear that your expectations were surpassed with our comfy accommodations, great atmosphere, friendly staff, and delicious breakfast. We are excited for your next stay, so hurry back soon! Heidi Bettencourt, Director of Sales & Marketing