Over all not bad. Rooms are clean and beds are comfortable. Building is old and needs renovation
Easy location, great pool and rooms were nice.
My stay was nice. The staff were generally pleasant. I love the location of the property, because the area is both peaceful and convenient. It is right near 1 North, and 1 South. The property is older, and could definitely use a remodel, but it is in pretty good condition, overall. I was also charged a $75.00 pet fee, which Orbitz did not mention, in advance. I would stay here again though.
Could be better. Floor/Carpet was sticky. Power Outage went out for a little bit.
The bathroom lock did not work. The bathtub was filthy. $15 parking fee is ridiculous! The staff wasnt friendly.
This is our second time staying here. It is a great location and staff are super friendly and helpful! Will definitely stay here again!
The front desk was great. I came back to this hotel after being there a week earlier for a half marathon and had another great experience. The second visit had a hiccup and I needed a room change but the front desk was very quick and helpful in fixing the issue. The hotel is maybe a half mile from downtown and the wharf. Very clean rooms and they have s’mores available around the outdoor fire pit which we really enjoyed. Overall great stay.
My husband and daughter loved the S’mores over the campfire.
Go there often for business, went this time for a short vacation. Excellent time.
I was going to arrive very late. I called ahead and was checked in so that when I arrived my key and room were ready. The desk staff could not have been more helpful
We were a family of 4 (2 kids, 2 adult) I mainly wanted to stay somewhere with a usable pool that my girls could play in for a reasonable price. Pros: -Had heated pool and jacuzzi (Pool hours 6am -10pm) -staff was genuine and friendly -room was clean -location was convenient, about 5 min drive to downtown Monterey -surprisingly they had a good size TV compare to other hotels Cons: -breakfast was not complementary ( you would think thats a basic requirement nowadays ) -$15/night charged for parking but was expected after reading other reviewers -Room was not the most updated. It wasn't too bad but I would expect more from Hilton - shower pressure was too low/weak - bed was too soft for my liking - our sliding door to the balcony was hard to open/slide. It was quite squeaky as well Overall, it was a good stay. I would've been more satisfied with the complementary breakfast tho. Parking was not a problem not like some other reviewers mentioned. Plenty of parking in the uncovered/outside area. My girls loved the pool. Hotel also offered s'mores during certain time by the firepit which was nice but be sure to get thParkinglier before supplies run out.
It was okay for our vacationing in Monterey. It is close to highway. Breakfast buffet wasn't that good.
We were there to celebrate our son's graduation and 22nd birthday. He is someone with autism. The staff was truly kind and patient and very helpful. Our Desk Person even set up a little card to wish him well along with a bottle of wine and cheese platter. We really appreciated that. The first evening we had dinner at the restaurant there on the property...the service was terrible and so was the food. We ordered calamari and what we got looked like fishsticks that tasted awful. We were greatly disappointed. I would love to recommend this hotel but considering the terrible food and service in the restaurant, I probably would return nor recommend. Don't mean to be unappreciative, but when the food sucks, especially the fish when your in Monterey Bay...you know it's bad.
Hotel was clean, staff were very friendly and helpful. Place is a little dated. Location is great, close to everything.
Monterey Bay is a short stroll from Hilton Garden Inn Monterey, and other popular attractions like Monterey County Fairgrounds are within a mile (2 km). This 204-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a fitness center.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 204 rooms feature patios, microwaves, and refrigerators. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include coffee makers, free weekday newspapers, and safes.
Guests of Hilton Garden Inn Monterey have access to an outdoor pool, a fitness center, and a spa tub. Self parking is available for USD 15.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Over all not bad. Rooms are clean and beds are comfortable. Building is old and needs renovation
Easy location, great pool and rooms were nice.
We Thank you for your feedback and Thank you for saying with us.
Hello, thank you so much for taking the time to review your stay! Thank you for staying with us and hope to see you again in the future!
My stay was nice. The staff were generally pleasant. I love the location of the property, because the area is both peaceful and convenient. It is right near 1 North, and 1 South. The property is older, and could definitely use a remodel, but it is in pretty good condition, overall. I was also charged a $75.00 pet fee, which Orbitz did not mention, in advance. I would stay here again though.
Thank you so much for taking the time share your feed back. We are thrilled to hear you enjoyed staying with us and the convenience of our location. We look forward to you staying with us again in the near future.
Could be better. Floor/Carpet was sticky. Power Outage went out for a little bit.
Thank you for staying with us and appreciate your feedback. We apologize you experienced the city wide power outage. We hope to see in the future. Thank you.
We certainly appreciate you ranking us 4 out of 5. Hope you enjoyed your visit to Monterey and the hotel. Be safe.
Thank you for staying with us. Much appreciated!! Stay safe and wishing you a Happy 4th.
Dear Anonymous, Thank you for rating us a 4/5 star rating! we hope to see you again soon!
The bathroom lock did not work. The bathtub was filthy. $15 parking fee is ridiculous! The staff wasnt friendly.
We Thank you for your feedback, we apologize for the inconvenience and we Thank you for staying with us.
Thank you for your 4 out of 5. Glad you enjoyed your stay. Wishing you a Happy New Year.
Thank you for your feedback and thank you for staying with us!