The rooms are small
Enjoyed the property, the double queen room was the standard size. The pool was heated, the gym had good equipment, the fire pit in the evening was enjoyable.
Very clean and staff was very helpful. Something I did notice was that the elevator near the pool did get stuck when we were in it and had to pry it open. Happened when my sister came up to the room also. Could be scary for someone that is claustrophobic.besides that the room was very clean and staff was very nice and welcoming.
Beds were comfortable. Delicious breakfast. Pool was nice although we didn’t bring our bathing suits. We didn’t expect to swim in January, so next time!
$15 parking fee sucks
At the time of booking it was listed that the property had free parking and free breakfast... When we reach there we came to know that is not the case everything is add-on and additional cost. On top of that the property was ready dated everything was at least 15-20 years old and has not been remodeled or refurbished it was barely clean... Not what we were expecting from a Hilton more of a Motel-6 standards...
The AC at 2am did a horrible loud sound like the fire alarm. We notify that to front desk and they changed us to another room but the staff dis nothing to compensate the sleepless night we had because of that malfunction of the AC.
It gives what you pay.
Staff was nice. Good location... would have been nice if they offered free breakfast
Over all not bad. Rooms are clean and beds are comfortable. Building is old and needs renovation
Easy location, great pool and rooms were nice.
My stay was nice. The staff were generally pleasant. I love the location of the property, because the area is both peaceful and convenient. It is right near 1 North, and 1 South. The property is older, and could definitely use a remodel, but it is in pretty good condition, overall. I was also charged a $75.00 pet fee, which Orbitz did not mention, in advance. I would stay here again though.
Could be better. Floor/Carpet was sticky. Power Outage went out for a little bit.
Monterey Bay is a short stroll from Hilton Garden Inn Monterey, and other popular attractions like Monterey County Fairgrounds are within a mile (2 km). This 204-room, 3-star hotel has an outdoor pool along with free in-room WiFi and a gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include patios, refrigerators, and microwaves.
Guests of Hilton Garden Inn Monterey have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for USD 17.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.
The rooms are small
Enjoyed the property, the double queen room was the standard size. The pool was heated, the gym had good equipment, the fire pit in the evening was enjoyable.
Very clean and staff was very helpful. Something I did notice was that the elevator near the pool did get stuck when we were in it and had to pry it open. Happened when my sister came up to the room also. Could be scary for someone that is claustrophobic.besides that the room was very clean and staff was very nice and welcoming.
Beds were comfortable. Delicious breakfast. Pool was nice although we didn’t bring our bathing suits. We didn’t expect to swim in January, so next time!
We Thank you for your feedback and Thank you for staying with us.
$15 parking fee sucks
Thank you for your feedback. I am sorry to read your comment about parking. In the on line booking application it does state that we charge parking. Wishing you a Happy New Year
At the time of booking it was listed that the property had free parking and free breakfast... When we reach there we came to know that is not the case everything is add-on and additional cost. On top of that the property was ready dated everything was at least 15-20 years old and has not been remodeled or refurbished it was barely clean... Not what we were expecting from a Hilton more of a Motel-6 standards...
I certainly appreciate you taking the time to provide your feedback. In the application that you used to book via a third party it does state that we do charge for parking but we do not have the control on where the placement on their site.The hotel does offer breakfast but not included. If you are able to show me a screen shot where you saw breakfast was included that I would be happy to look into further. Again, sorry you did not enjoy your stay. The hotel is going under renovation in 2022. Appreciate you staying with us. Happy Holidays .
The AC at 2am did a horrible loud sound like the fire alarm. We notify that to front desk and they changed us to another room but the staff dis nothing to compensate the sleepless night we had because of that malfunction of the AC.
We Thank you for your feedback and Thank you for saying with us.
It gives what you pay.
We Thank you for your feedback and We Thank you for staying with us.
Hello, thank you for staying with us. We are pleased that you had an enjoyable visit. Stay well!
Thank you very much for taking the time to share your feedback. We hope you were able to enjoy your time out in the Monterey Peninsula. Have a wonderful weekend!