Clean and staff eas friendly but pool was closed
We have always enjoyed the stay. We have a one-and-a-half-year-old, and we rest easy whenever we are at the hotel.
Great stay, clean, and extremely friendly staff. A couple of notes on the facility: The shower head is awful, it barely sprays any water and it's all over the place, it takes forever to take a shower ... might consider fixing that or replacing the shower head. Also, we were told the pool is kept at 84 degrees, that is not true ... the water was cold in there, I'd say more around 75 maybe!! Also, it is not fully indoors, one side has no roof so you're freeze at night when cold outside.
good location, nice facilities, decent value
Good place for a night.
Good hotel right off the freeway. Checkout was easy- drop off the keys in a box outside of the office. We didn’t get to enjoy the pool but it looked nice!
We just needed to stay for the night due to a long drive to SoCal; this place was perfect because it was convenient, quiet, and clean.
Spacious clean room, comfortable bed
Spent the night before going to Ragged Point Inn for our 30th anniversary to break up a 6 hr. drive. Motel staff was friendly, motel was clean and comfortable. had a great indoor pool and found close by a nice seafood restaurant, The Monterey Fish House. Wish we'd have spent our anniversary here instead of the Ragged Point Inn.
First of all, the rooms were spacious and clean. The beds were very comfortable and the staff was welcoming and pleasant. As far as our stay, it was great. However, the neighborhood is not ideal. There are a lot of homeless around. In fact, we had two motor homes parked on the street right outside our room. I know this has absolutely nothing to do with the hotel, but when I am making plans for vacation I prefer to be well informed. This is NOT exclusive to this hotel. ALL of the hotels in this area will have the same problem. The hotel itself was great and I would stay here again now that I know how the neighborhood has changed.
Room was super clean and staff was friendly. Very nice bathroom.
Great place to stay the night for the price.
Very clean. Nice comfortable bed and pillows. Good shower. Convenient location.
Easy last minute Orbitz booking. Quick easy check in. Clean, beds were comfortable but just a tad noisy. Layout of the motel is interesting to navigate out of the parking area. Would not hesitate to stay again in a pinch.
A little affordable gem in a very expensive city. Close to great dining, the airport, and the sea. Extremely clean, comfortable bed. Quiet.
El Castell Motel places you within 3 miles (5 km) of popular attractions like Fisherman's Wharf and Cannery Row. This 52-room motel has an indoor pool, free in-room WiFi, and free self parking.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available once per stay.
Guests of El Castell Motel enjoy features like an indoor pool, free WiFi in public areas, and express check-in. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include express check-out, laundry facilities, and a vending machine.
Clean and staff eas friendly but pool was closed
We have always enjoyed the stay. We have a one-and-a-half-year-old, and we rest easy whenever we are at the hotel.
Great stay, clean, and extremely friendly staff. A couple of notes on the facility: The shower head is awful, it barely sprays any water and it's all over the place, it takes forever to take a shower ... might consider fixing that or replacing the shower head. Also, we were told the pool is kept at 84 degrees, that is not true ... the water was cold in there, I'd say more around 75 maybe!! Also, it is not fully indoors, one side has no roof so you're freeze at night when cold outside.
Thanks for your feedback.We are constantly improving our hotel and will make sure to address your concerns.
good location, nice facilities, decent value
Good place for a night.
Good hotel right off the freeway. Checkout was easy- drop off the keys in a box outside of the office. We didn’t get to enjoy the pool but it looked nice!
We just needed to stay for the night due to a long drive to SoCal; this place was perfect because it was convenient, quiet, and clean.
Spacious clean room, comfortable bed
Hello We thank you for staying with us and hope that your stay was a great one. We look forward to seeing you in the near future.
Dear Cynthia, thank you so much for your review. While we are happy that you stayed with us, we are disappointed for failing to blow it out of the park for you. We sincerely apologize that the pool was closed. Please know that this particular service has been temporarily closed due to maintenance. However, we are working hard to ensure these services can be resumed as soon as possible. We hope the next time you're here with us, you'll get to enjoy them. We look forward to hosting you soon! Warm regards,Customer Care Team