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Eden Roc Resort Miami Beach

4.5 out of 5.0

Recent guest reviews

Absolutely amazing experience! One of the best hotels I have ever stayed in. Nobu hotel was phenomenal, food, drinks and atmosphere are top knotch!!

Excellent hotel and staff! We arrived late and were given an upgraded suite with huge balcony as they were fully booked and didn't have our room category available. The restaurant on premises is great but very pricey, we tried it once, fancy and delicious but small portions, great for special occasion. We tried in room dining which was great and have a very good selection all day.

Very good, 100 % recommend it Good staff, clean, food is 😋

We loved our experience at this resort. Our Jr suite had ocean views actually all rooms had ocean views the beach was right there you have 4 pools to choose from plus two out door Jacuzzis the room was clean and had a whirlpool plus your double shower very spacious customer services was a plus it was our 1st time in Miami and we had a great time we are experienced travelers and we enjoyed our stay here it should have 5 stars we visited a 5 star hotel for dinner and did not even had ocean views only the bay an one crowded pool so Nobu Edens Rock Resort was a great choice and great location!

Staff was great but Eden Roc/Nobu rented out the entire Eden Roc and some of Nobu hotel to a very large group for Passover and those of us not in that group suffered the consequences of no pool space, adult pool closed, pushed Non group hotel guests to public beach and no breakfast available accept in lobby since group rented everything. Hotel and pools over run with tons of kids along with the hot tubs. Hotel staff were very sympathetic and they worked with us to try and make our stay as enjoyable as possible. We would try this hotel again in about 4-6 months. Still renovating and have not worked out the kinks yet

The best part of this hotel is the fact that you can walk past the pools and onto the beach. Our room had white 12x12 tiles, and a scratched up mirror that needed to be replaced. The bathroom only had a shower, and was super weird organized. Soaps and shampoos weren’t replaced each day, and we would leave for the day and come back to the room at 4 pm, and maid service still had not happened. Beds were uncomfortable. Room service was delish. I will say, my daughter and I ordered been nachos and a salmon sandwich on the beach with 1 daiquiri each, and our bill for that lunch was $116 Dollars. Wowza! Buyer be ready to dig into your wallet!

The hotel was wonderful. The rooms are breathtaking and the breakfast buffet was great. The bed felt like you was sleeping on Marshmallows and bed facing directly towards the beach followed by a balcony. The only downside the room doesn't come with a fridge. You have to pay an extra 37 for it I think, but overall this is the place to be in Miami...The highlight of this hotel: the views, the jet tub, the TV size, the bed, the breakfast, and the staff.

This was my first time staying at Eden Roc but will not be my last. I can not say enough about how friendly the staff is. The room wss great and so.was the food..

We arrived at 9 pm, and the manager had to go up and check whether the room was ready. After reporting that it was, we arrived to find items that previous occupant had left behind, including something unidentifiable in a bag in the bathroom. It was late, so we assume housekeeping would take care of it the next day. They didn't make it to our room that day or the next until we called and someone came to clean while we were out for the evening. Pool and beach were crowded, and we thought they charged too much for chaises and umbrellas at the beach. Food at the poolside restaurant was good.

Lovely. Very good value. Wish had better sun as had to move round from pool to beach but overall very nice and rooms were spacious too

This hotel was an excellent accommodation. I had a ocean view junior suite. It was newly renovated, up to date and beautiful view. The beds were so comfy and my kids did not want to leave. Three pools to chose from, and the staff was more than accommodating. I would definitely recommend this hotel to anyone. My boys liked the view the most!

Was there on a really busy weekend. So there were some rough patches. The hotel may need a little bit of an update. Generally is good shape, but again, some rough patches. Line for breakfast was nuts. I think it attracts large groups so check to see if there are events in town staying at the hotel. The check-in did not go smooth but they worked it out. My room was not fully set up until the last day. The place is QUIET. Bed was fine. Water pressure great, shower great. You won’t go wrong staying here but it could tighten up a bit.

Nice clean hotel, in hot season might be a little too many people for 3 pools. Great hotel staff, very helpful and nice.

This is a Beautiful Hotel. The staff is great the view from the room are awesome. The pools are clean and the staff at the pool and beach are wonderful.

Views were great but room was horrible. When I checked- in, the toilet ran all night long and made noise. And the sofa was dirty with stains all over it like someone had thrown up on it. The next day I told the front desk. All they said was I was in a room that was not refurbished yet. I told them they could move me to a different room, but all they did was fix the toilet in the room I was already in. Very disappointed with the service and room!

Beautiful hotel with good pools and on the beach. I didn't do enough research becuase it is clearly not a place where kids are catered for. The adult only pool and bar were closed. Pre-nightclub parties in rooms started just as we were putting the kids to bed.... Staff were average, but the room servicing arrangements were chaotic with different people cleaning, refilling coffee making materials, doing 'turn down', etc...

Nice hotel stay and easy access to transportation along the coast-line

Everyone was very helpfull. The location and overall property cant be beat.

Hotel was beautiful and the beach was peaceful. I wished the cabananas were first come first serve as opposed to reservations only. Overall it was a great experience. Hotel staff great

Great view , big room and relaxing and romantic time with my wife... Best time to stay at this resort is during the week on the weekends to busy and the pools get busy.. We stayed Mon thru Friday and it was very nice place to relax and breathe... I have no negative comments to add .. And the staff left us a treat on are arrival.. Also great boardwalk and free bikes to ride

4525 Collins Ave Miami Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina
  • Spa

Located in Mid Beach, Eden Roc Resort Miami Beach is within a few miles (5 km) of popular sights such as Lincoln Road Mall and Art Deco Welcome Center. This 418-room, 4.5-star resort has 3 outdoor pools along with a marina and a full-service spa. It's on the beach and also close to Lummus Park Beach and Mount Sinai Medical Center.


Dining

Enjoy dining at Nobu, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

Eden Roc Resort Miami Beach's 418 rooms are air-conditioned and provide refrigerators, coffee makers, and free newspapers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free local calls, free bottled water, and laptop-compatible safes are other standard amenities.


Property features

Eden Roc Resort Miami Beach features a marina, a full-service spa, and 3 outdoor pools. Valet parking is available for USD 44.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a health club, and a spa tub.

Room options

Deluxe Two Queen Beds- Hotel View

Queen 2 | Sleeps 4

Deluxe King Bed- Bay View

King 1 | Sleeps 2

Deluxe Two Queen Beds- Bay View

Queen 2 | Sleeps 4

Deluxe King Bed- Ocean View

King 1 | Sleeps 3

Guest reviews for Eden Roc Resort Miami Beach

Everyone (35) Couples (123) Business (19) Family (64) Friends (55) Other (10)
5
Everyone

Absolutely amazing experience! One of the best hotels I have ever stayed in. Nobu hotel was phenomenal, food, drinks and atmosphere are top knotch!!

By , from Minneapolis on May 16, 2018

5
Everyone

Excellent hotel and staff! We arrived late and were given an upgraded suite with huge balcony as they were fully booked and didn't have our room category available. The restaurant on premises is great but very pricey, we tried it once, fancy and delicious but small portions, great for special occasion. We tried in room dining which was great and have a very good selection all day.

By , from Gaithersburg, MD on May 14, 2018

Review comment responded on May 18, 2018

Thank you for taking the time to share your review, Anna! We're glad you enjoyed our room including a huge balcony. We hope to welcome you back soon.

5
Everyone

Very good, 100 % recommend it Good staff, clean, food is 😋

By on May 13, 2018

Review comment responded on May 18, 2018

Thank you for your review, Adria!

5
Everyone

We loved our experience at this resort. Our Jr suite had ocean views actually all rooms had ocean views the beach was right there you have 4 pools to choose from plus two out door Jacuzzis the room was clean and had a whirlpool plus your double shower very spacious customer services was a plus it was our 1st time in Miami and we had a great time we are experienced travelers and we enjoyed our stay here it should have 5 stars we visited a 5 star hotel for dinner and did not even had ocean views only the bay an one crowded pool so Nobu Edens Rock Resort was a great choice and great location!

By , from Chicago on May 5, 2018

Review comment responded on May 7, 2018

Thank you for your review! We absolutely love the photos you've shared with us. We hope to welcome you back again very soon. Warm Regards, Marlon Hirsh

3

great location

Everyone

Staff was great but Eden Roc/Nobu rented out the entire Eden Roc and some of Nobu hotel to a very large group for Passover and those of us not in that group suffered the consequences of no pool space, adult pool closed, pushed Non group hotel guests to public beach and no breakfast available accept in lobby since group rented everything. Hotel and pools over run with tons of kids along with the hot tubs. Hotel staff were very sympathetic and they worked with us to try and make our stay as enjoyable as possible. We would try this hotel again in about 4-6 months. Still renovating and have not worked out the kinks yet

By on Apr 2, 2018

Review comment responded on Apr 4, 2018

We regret we did not fully meet your expectations of your most recent stay at Eden Roc Miami Beach. We want you to know that we do take your comments and feedback seriously and will be sure to communicate this to our team. Thank you again for staying with us and for the detailed review of your stay. Warm regards, Oliver Malik

3
Everyone

The best part of this hotel is the fact that you can walk past the pools and onto the beach. Our room had white 12x12 tiles, and a scratched up mirror that needed to be replaced. The bathroom only had a shower, and was super weird organized. Soaps and shampoos weren’t replaced each day, and we would leave for the day and come back to the room at 4 pm, and maid service still had not happened. Beds were uncomfortable. Room service was delish. I will say, my daughter and I ordered been nachos and a salmon sandwich on the beach with 1 daiquiri each, and our bill for that lunch was $116 Dollars. Wowza! Buyer be ready to dig into your wallet!

By , from texarkana on Mar 29, 2018

Review comment responded on Apr 2, 2018

We regret we did not fully meet your expectations and will take note of all your comments and will be sure to communicate this concern to the team. Thank you for the detailed feedback on your recent stay. Warm regards, Oliver Malik Hotel Manager

5

great location

Everyone

The hotel was wonderful. The rooms are breathtaking and the breakfast buffet was great. The bed felt like you was sleeping on Marshmallows and bed facing directly towards the beach followed by a balcony. The only downside the room doesn't come with a fridge. You have to pay an extra 37 for it I think, but overall this is the place to be in Miami...The highlight of this hotel: the views, the jet tub, the TV size, the bed, the breakfast, and the staff.

By on Mar 24, 2018

Review comment responded on Mar 27, 2018

Thank you very much for your great review and comments. We are very happy to learn about your amazing experience. Please visit us again anytime soon. Warm regards, Oliver Malik

5

excellent family friendly hotel

Everyone

This was my first time staying at Eden Roc but will not be my last. I can not say enough about how friendly the staff is. The room wss great and so.was the food..

By , from Brooklyn, New York on Mar 23, 2018

Review comment responded on Mar 26, 2018

I am delighted to hear that your experience was such a pleasant one. We very much appreciate your compliments towards our team and facilities and hope to have the pleasure of welcoming you back soon. Warm regards, Oliver Malik

3

crowded, housekeeping not top-notch

Everyone

We arrived at 9 pm, and the manager had to go up and check whether the room was ready. After reporting that it was, we arrived to find items that previous occupant had left behind, including something unidentifiable in a bag in the bathroom. It was late, so we assume housekeeping would take care of it the next day. They didn't make it to our room that day or the next until we called and someone came to clean while we were out for the evening. Pool and beach were crowded, and we thought they charged too much for chaises and umbrellas at the beach. Food at the poolside restaurant was good.

By on Mar 13, 2018

Review comment responded on Mar 15, 2018

Thank you for taking the time to submit a review about your recent experience in Eden Roc Miami Beach. We truly apologize for the inconvenience you’ve experience as we always try to provide our guests with exceptional service so it’s important for us to know when this isn’t so. Once again, thank you for your kind feedback, we hope to have another chance to welcome you. Warm regards, Oliver Malik

5
Everyone

Lovely. Very good value. Wish had better sun as had to move round from pool to beach but overall very nice and rooms were spacious too

By on Mar 6, 2018

Review comment responded on Mar 6, 2018

We are thankful for your recent stay and appreciate your review. We are delighted to hear that you enjoyed our hotel and the many thoughtful details. Once again, thank you. We look forward to seeing you again soon. Warm regards, Oliver Malik Hotel Manager