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Eden Roc Resort Miami Beach

4.5 out of 5.0

Recent guest reviews

Was there on a really busy weekend. So there were some rough patches. The hotel may need a little bit of an update. Generally is good shape, but again, some rough patches. Line for breakfast was nuts. I think it attracts large groups so check to see if there are events in town staying at the hotel. The check-in did not go smooth but they worked it out. My room was not fully set up until the last day. The place is QUIET. Bed was fine. Water pressure great, shower great. You won’t go wrong staying here but it could tighten up a bit.

Nice clean hotel, in hot season might be a little too many people for 3 pools. Great hotel staff, very helpful and nice.

This is a Beautiful Hotel. The staff is great the view from the room are awesome. The pools are clean and the staff at the pool and beach are wonderful.

Views were great but room was horrible. When I checked- in, the toilet ran all night long and made noise. And the sofa was dirty with stains all over it like someone had thrown up on it. The next day I told the front desk. All they said was I was in a room that was not refurbished yet. I told them they could move me to a different room, but all they did was fix the toilet in the room I was already in. Very disappointed with the service and room!

Beautiful hotel with good pools and on the beach. I didn't do enough research becuase it is clearly not a place where kids are catered for. The adult only pool and bar were closed. Pre-nightclub parties in rooms started just as we were putting the kids to bed.... Staff were average, but the room servicing arrangements were chaotic with different people cleaning, refilling coffee making materials, doing 'turn down', etc...

Nice hotel stay and easy access to transportation along the coast-line

Everyone was very helpfull. The location and overall property cant be beat.

Hotel was beautiful and the beach was peaceful. I wished the cabananas were first come first serve as opposed to reservations only. Overall it was a great experience. Hotel staff great

Great view , big room and relaxing and romantic time with my wife... Best time to stay at this resort is during the week on the weekends to busy and the pools get busy.. We stayed Mon thru Friday and it was very nice place to relax and breathe... I have no negative comments to add .. And the staff left us a treat on are arrival.. Also great boardwalk and free bikes to ride

Over the last ten years I've likely repeated my stay at this property 6 different times. The winning combination of prime location, oceanfront proximity, and, "old school" charm has always resulted in a great beach getaway experience. My most recent stay coincided with the merging of the ER and Nobu brands. During my stay, there was a considerable portion of the property inaccessible due to renovation construction, and, separately, multi-day prep for an upcoming weekend live concert. Newly hired staff were adequate, but, lacked the warmth and intimacy of their predecessors. I write this review in hopes of urging management to proceed carefully with this new blending of "old and new schools". Ideally, and, as this property settles into it's new identity, it will succeed in striking the best balance between the reliable & traditional quality it has always provided, and, the more trendy & contemporary image it now clearly seeks to evolve into. Unfortunately, and, for the first time, that balance was not delivered during my most recent stay.

eden roc was amazing. The hotel was beautiful and luxurious. You can enjoy the pools or the beach which is just steps away. In room dining is also a must try.

Great hotel that is not so crazy crowded that you feel stressed. Can get a beach chair/ pool chair without wrestling with a family. Great service at the pool, awesome drinks and clean surroundings. Beach option and 3 pools!! One pool under construction at the time. Gym good enough, as who wants to be inside while in Miami. Long walk to SoBe but can be done. Boardwalk right along the beach that you can walk/run for miles, getting on /off as you please. Fabulous!!

It was great. Was a lil upset about the $200 per night hold on my account for accidentals it was awesome place

We were there for 4 days. We swam in the 3 beautiful pools and walked on the boardwalk that came right up to the hotel. The staff was attentive and catered to everything. Even though we rented a car, we could have easily walked to everything. The Hotel is centrally located to other hotels, restaurants and the right on the beach.

Got what ever I asked for relaxed and Visited people I know.I would defiantly come back again I loved this hotel with all the pools and beach .

Beautiful hotel with all the amenities you could want. Close to south Beach, Bal Harbor Mall and more eating establishments than you could visit in a year. Three pools, two Jacuzzis and the most beautiful beach on the east coast of the US of A. Highly recommend it.

Perfect hotel , good music , good food , beautifull beach

Everything is great except the beds are old school and worn out.

Overall this is a very nice property right on the beach very clean and updated the only negative I can say is I thought the $42 a night for parking valet and $24 service charge was a bit exorbitant. Also when there is an umbrella next to your chair at the beach with all the other charges I think it's a little much to ask to pay $25 a day to have it opened up other than that I would definitely recommend the hotel .

Great experience. Crashed a wedding party at the poolside bar. I would stay here again, everywhere we went was fairly close to the resort.

4525 Collins Ave Miami Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina
  • Spa

Located in Mid Beach, Eden Roc Resort Miami Beach is within a few miles (5 km) of popular sights such as Lincoln Road Mall and Art Deco Welcome Center. This 418-room, 4-star resort has 3 outdoor pools along with a marina and a full-service spa. It's on the beach and also close to Lummus Park Beach and Fontainebleau.


Dining

Enjoy dining at Nobu, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

Eden Roc Resort Miami Beach's 418 rooms are air-conditioned and provide refrigerators, coffee makers, and free newspapers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free local calls, free bottled water, and laptop-compatible safes are other standard amenities.


Property features

Eden Roc Resort Miami Beach features a marina, a full-service spa, and 3 outdoor pools. Valet parking is available for USD 44.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a health club, and a spa tub.

Room options

Legendary Deluxe- Two Queen Beds Hotel View

Queen 2 | Sleeps 4

Legendary Deluxe- King Bed Bay View

King 1 | Sleeps 3

Legendary Deluxe- Two Queen Beds Bay View

Queen 2 | Sleeps 4

Legendary Deluxe- King Bed Ocean View

King 1 | Sleeps 3

Guest reviews for Eden Roc Resort Miami Beach

Everyone (24) Couples (123) Business (19) Family (64) Friends (55) Other (10)
4

good location, on the beach, great pools and staff

Everyone

Was there on a really busy weekend. So there were some rough patches. The hotel may need a little bit of an update. Generally is good shape, but again, some rough patches. Line for breakfast was nuts. I think it attracts large groups so check to see if there are events in town staying at the hotel. The check-in did not go smooth but they worked it out. My room was not fully set up until the last day. The place is QUIET. Bed was fine. Water pressure great, shower great. You won’t go wrong staying here but it could tighten up a bit.

By , from Pittsburgh on Feb 21, 2018

Review comment responded on Feb 21, 2018

We are grateful to learn about your experience. Thank you again for choosing to stay with us and for taking the time to share your feedback which will only help us to continue to strive to be the premier resort on Miami Beach. Warm regards, Oliver Malik

4

close to beach, great hotel staff

Everyone

Nice clean hotel, in hot season might be a little too many people for 3 pools. Great hotel staff, very helpful and nice.

By on Feb 7, 2018

Review comment responded on Feb 9, 2018

We hope you have the chance to come back again and have fun in our sunny paradise! Warm Regards, Oliver Malik

5

great stay

Everyone

This is a Beautiful Hotel. The staff is great the view from the room are awesome. The pools are clean and the staff at the pool and beach are wonderful.

By , from Virginia on Dec 28, 2017

Review comment responded on Dec 31, 2017

Thank you so much! We hope to see you again soon!

3

great locale, bad room

Everyone

Views were great but room was horrible. When I checked- in, the toilet ran all night long and made noise. And the sofa was dirty with stains all over it like someone had thrown up on it. The next day I told the front desk. All they said was I was in a room that was not refurbished yet. I told them they could move me to a different room, but all they did was fix the toilet in the room I was already in. Very disappointed with the service and room!

By , from Lincolnshire on Dec 13, 2017

Review comment responded on Dec 19, 2017

Thank you for your feedback on your recent vacation in our hotel. We honestly regret that your experience was far from perfect, you may rest assured that we have shared your comments with our entire team. We would like to see you visiting us again so we can turn your experience around. Warm regards, Oliver Malik

3

good for parties, not families.

Families

Beautiful hotel with good pools and on the beach. I didn't do enough research becuase it is clearly not a place where kids are catered for. The adult only pool and bar were closed. Pre-nightclub parties in rooms started just as we were putting the kids to bed.... Staff were average, but the room servicing arrangements were chaotic with different people cleaning, refilling coffee making materials, doing 'turn down', etc...

By , from Washington DC on Aug 21, 2017

Review comment responded on Aug 23, 2017

Thank you for taking the time to share your experience with us. We honestly regret that your experience was far from perfect, we’ll be sure to pass along your remarks over to our management team for their consideration

4

nice hotel pool and beach

Everyone

Nice hotel stay and easy access to transportation along the coast-line

By on Aug 4, 2017

Review comment responded on Aug 9, 2017

It is a great compliment for us to learn that you had an amazing time.Thank you very much for reviewing about your stay with us. We hope to welcome you back very soon! Warm Regards, Oliver Malik

5

great location and wonderful property.

Everyone

Everyone was very helpfull. The location and overall property cant be beat.

By , from Seymour CT on Jul 10, 2017

Review comment responded on Jul 13, 2017

It was an absolute pleasure to have you as our guest. We look forward to welcoming you back. Warm regards, Oliver Malik

5
Everyone

Hotel was beautiful and the beach was peaceful. I wished the cabananas were first come first serve as opposed to reservations only. Overall it was a great experience. Hotel staff great

By on Jun 29, 2017

Review comment responded on Jul 18, 2017

Thank you very much for staying at Eden Roc and for sharing your review. It was a pleasure to have you with us, please visit us again any time soon. Warm regards, Oliver Malik

5

stayed in corner suite

Everyone

Great view , big room and relaxing and romantic time with my wife... Best time to stay at this resort is during the week on the weekends to busy and the pools get busy.. We stayed Mon thru Friday and it was very nice place to relax and breathe... I have no negative comments to add .. And the staff left us a treat on are arrival.. Also great boardwalk and free bikes to ride

By , from Boca Raton on Jun 24, 2017

Review comment responded on Jun 30, 2017

Please allow us to thank you for taking the time to write that great review. We are very happy to know that you enjoyed your time with us. We look forward to welcoming you back any time soon. Our best regards, Oliver Malik

3

progress not always good

Couples

Over the last ten years I've likely repeated my stay at this property 6 different times. The winning combination of prime location, oceanfront proximity, and, "old school" charm has always resulted in a great beach getaway experience. My most recent stay coincided with the merging of the ER and Nobu brands. During my stay, there was a considerable portion of the property inaccessible due to renovation construction, and, separately, multi-day prep for an upcoming weekend live concert. Newly hired staff were adequate, but, lacked the warmth and intimacy of their predecessors. I write this review in hopes of urging management to proceed carefully with this new blending of "old and new schools". Ideally, and, as this property settles into it's new identity, it will succeed in striking the best balance between the reliable & traditional quality it has always provided, and, the more trendy & contemporary image it now clearly seeks to evolve into. Unfortunately, and, for the first time, that balance was not delivered during my most recent stay.

By , from Chicago, IL on Apr 15, 2017

Review comment responded on May 9, 2017

Thank you very much for taking the time to review your recent stay at Eden Roc Miami Beach. We really appreciate your comments, I will make sure to address these matters. We would like to see you visiting us again so we can turn your experience around. Warm regards, Oliver Malik