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Eden Roc Miami Beach

4.5 out of 5.0

Eden Roc Miami Beach

4.5 out of 5.0

Recent guest reviews

Very good service, friendly and helpful staff, environment is excellent and the overall experience very pleasant and we highly recommended the Eden Roc Hotel.

nice hotel close to the beach and shopping center, I recommend it

Very good place,clean, people very carry and nice. Food place is very expansive not worth to eat over.

Everything was great, no complaints! Staff and check in was fast

Very dated. Won’t be back overpriced bar Plugs in room very inconvenient Restaurants too over the top enjoyed room service more than any of the restaurants. What restaurant doesn’t serve soda....theirs does.

Nice hotel close to the beach food was good not too much variety. Workers friendly. No space in the refrigerator to piut my own water. Sorry I didn’t need the liquor

Horrible experience with their customer care. No place to buy a snack, hotel staff sent us to the Fountainblue to buy water and gatoraide. Pool closed when every other hotel on the beach had theirs open due to slight rain. Closed the pool again that night for a party and was accosted by security when there we no signs and we walked to the jacuzzi. Free breakfast meant signing a check for $64 for two at the buffet. Having the staff serve coffee and pick up two plates and charging us a mandatory $18 tip. Then removing the breakfast charge from the bill but not the tip. Did not care about their customers.

We went for 4 days and have a excellent time, I wish they have more restaurant to eat.

The hotel is beautiful and comfortable. Great location, fabulous view, and decent price. The staff wasn’t the best when I stayed there.... maybe it was my bad luck.

The stay was great. Especially over looking the view.

Loved it and can't wait to return! Had the best birthday ever thanks to the great views, hotel, location, and customer service.

Clean room, beautiful deck overlooking the beach just a gorgeous place

I enjoyed my stay at Eden Roc, the staff was pleasant and friendly. The hotel grounds is beautiful and I would definitely stay there again.

Don’t expect 5 star hotel theme, Privacy issues bathroom in 1 of our rooms only frosted glass doors to commode & shower. Ocean view & ocean front are very different. Spa just Ok, not extraordinary.James, conceriage is far beyond excellent in his job. Need to be @ pool @ 9 am in order to get a chair with umbrella .

I don’t recommend this hotel to anyone, rooms are old and needs to be renovated, we couldn’t stay at the balcony becouse of the strong marijuana smell. It was raining whole weekend we didn’t use the pool or beach. Farm market restaurant is ok nothing special there

Absolutely amazing experience! One of the best hotels I have ever stayed in. Nobu hotel was phenomenal, food, drinks and atmosphere are top knotch!!

Excellent hotel and staff! We arrived late and were given an upgraded suite with huge balcony as they were fully booked and didn't have our room category available. The restaurant on premises is great but very pricey, we tried it once, fancy and delicious but small portions, great for special occasion. We tried in room dining which was great and have a very good selection all day.

Very good, 100 % recommend it Good staff, clean, food is 😋

4525 Collins Ave Miami Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina
  • Spa

Located in Mid Beach, Eden Roc Miami Beach is within a few miles (5 km) of popular sights such as Lincoln Road Mall and Lummus Park Beach. This 415-room, 4.5-star resort has 3 outdoor pools along with a marina and a full-service spa. It's on the beach and also close to Art Deco Welcome Center and Indian Beach Park.


Dining

Enjoy dining at Nobu, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a minibar, an espresso maker, and free local calls.


Property features

Eden Roc Miami Beach features a marina, a full-service spa, and 3 outdoor pools. Valet parking is offered for USD 48.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a 24-hour fitness center, and a spa tub.

Room options

Deluxe Two Queen Beds- Ocean View

Queen 2 | Sleeps 4

Deluxe King Bed- Ocean View

King 1 | Sleeps 3

One Bedroom Suite- King Bed Ocean Front

King 1 | Sleeps 3

Miami Suite- King Bed Bay View

King 1 | Sleeps 3

Guest reviews for Eden Roc Miami Beach

Everyone (52) Couples (123) Business (19) Family (64) Friends (55) Other (10)
5
Everyone

Very good service, friendly and helpful staff, environment is excellent and the overall experience very pleasant and we highly recommended the Eden Roc Hotel.

By on Dec 11, 2018

Review comment responded on Dec 12, 2018

Thank you so much for your feedback. We are glad that you had an amazing and pleasant experience. We will see you soon. Best Regards,

2
Everyone

By on Dec 3, 2018

Review comment responded on Dec 7, 2018

I do apologized for any inconvenience cause during your stayed.

5
Everyone

nice hotel close to the beach and shopping center, I recommend it

By , from mass on Dec 3, 2018

Review comment responded on Dec 3, 2018

Thank you for your review! We appreciate your feedback and hope to welcome you back again soon. Warm regards, Marlon Hirsh

5
Everyone

Very good place,clean, people very carry and nice. Food place is very expansive not worth to eat over.

By on Nov 24, 2018

Review comment responded on Nov 26, 2018

We appreciate you taking the time to share your feedback. I'd like you to know that we have communicated your comments with our team to improve in the areas necessary. We hope to get the pleasure of hosting you again and improving your experience. Warm regards, Marlon Hirsh

5
Everyone

Everything was great, no complaints! Staff and check in was fast

By , from Philadelphia on Nov 18, 2018

Review comment responded on Nov 21, 2018

Dear Jai, Thank you for your amazing review. It has been our honor providing you with the best experience. We look forward to welcoming you back again for a memorable stay at Eden Roc Miami Beach. Warm regards, Marlon Hirsh

3
Everyone

Very dated. Won’t be back overpriced bar Plugs in room very inconvenient Restaurants too over the top enjoyed room service more than any of the restaurants. What restaurant doesn’t serve soda....theirs does.

By , from Toronto on Nov 17, 2018

Review comment responded on Nov 21, 2018

Dear Matt, Thank you for sharing your review on your recent experience. We appreciate your feedback and comments and will be sure to share with the Team. We hope to have the opportunity to host you again for a better improved experience. Warm regards, Marlon Hirsh

3
Everyone

By on Nov 13, 2018

Review comment responded on Nov 13, 2018

Thank you for sharing your feedback with us. We hope to get a second opportunity to welcome you back and provide you with the improved experience you deserve. Warm regards, Marlon Hirsh

4
Everyone

Nice hotel close to the beach food was good not too much variety. Workers friendly. No space in the refrigerator to piut my own water. Sorry I didn’t need the liquor

By , from New York on Oct 24, 2018

Review comment responded on Oct 26, 2018

Dear Mary Thank you for your review! I'm happy to learn you were provided with friendly service during your stay. We look forward to hosting you again soon. Warm regards, Marlon Hirsh

2
Everyone

Horrible experience with their customer care. No place to buy a snack, hotel staff sent us to the Fountainblue to buy water and gatoraide. Pool closed when every other hotel on the beach had theirs open due to slight rain. Closed the pool again that night for a party and was accosted by security when there we no signs and we walked to the jacuzzi. Free breakfast meant signing a check for $64 for two at the buffet. Having the staff serve coffee and pick up two plates and charging us a mandatory $18 tip. Then removing the breakfast charge from the bill but not the tip. Did not care about their customers.

By , from Charlotte on Aug 27, 2018

Review comment responded on Aug 27, 2018

Dear Joe, Thank you for sharing your review. We deeply regret to hear that your expectations were not met during your recent stay. We appreciate you sharing your feedback as we'll continue to communicate this with our team to improve in the areas necessary. We hope to have a second opportunity to welcome you back for an improved experience. Warm regards, Marlon Hirsh

5
Everyone

We went for 4 days and have a excellent time, I wish they have more restaurant to eat.

By , from new york on Jul 19, 2018

Review comment responded on Jul 23, 2018

We appreciate you sharing your kind review, please know that we are working on having more F&B outlets. We look forward to welcoming you back again. Warm regards, Marlon Hirsh