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Holiday Inn Express Hotel & Suites Mission-McAllen Area

2.5 out of 5.0

Recent guest reviews

Arrived late afternoon on thursday. Person behind desk was friendly and very helpful. Liked the visit.

Great place! Close to golf club, where wedding party we attended..

El personal agradable, pero falta de limpieza en el hotel.

Staff was not good. Poor assistance with issues, front desk was frequently unattended and calls not answered. Cleaning skills of housekeeping in need of help.

In the middle of the night there were children screaming and running up and down the hall outside my room. The front desk person said that they talked to the parents who would not do anything about it, and neither would he. I later found out that the kids were part of a group that was staying for a little league soccer tournament, so they were given precedence over business customers. I spoke with the children's parents and the noise stopped. This was above and beyond the cockroach on my floor that they laughed about and the hair clog in my tub that I reported and was never serviced. After a week at this hotel I will NEVER go back.

Check-in was fairly quick. The machine for the key cards was a problem for the desk clerk. One card keyed and he had a second key card waiting when we came back through the lobby. the A/C unit was a little loud for the others in the room, but I like a little constant white noise. The only other problem was the gum someone left in the upper corner of the shower. We left a not for house keeping(hope someone can read English, we can not write Spanish).

the only thing that was missing was a balcony, being that im a smoker and wasnt placed in a smoking room, i did not like having to go to the first floor for a smoke.

I was running late due to the airlines and didn't know that you need to call in to reassure that you were going to check in so when I got there my room wasn't guarenteed even though I had prepaid luckily I still got my room but it could of been bad and that is just ridiculous since it was paid for....

The air condition was not working .I did not think on telling them to change rooms untill the last night of my stay, that night I slept so good .I think it was my fault for not complaining because I call to tell them and they change me into a different room in about 3 minutes.

Staff was nice, room was clean, and within walking distance to a restaurant. Close to where I needed to be the next day.

Very nice breakfast selection.

Well located hotel, with no unpleasant surprises, good value for the money.

901 S Shary Blvd Mission TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Holiday Inn Express Hotel & Suites Mission-McAllen Area places you within a few miles (5 km) of McAllen Botanical Gardens and Palm View Golf Course. This 85-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. McAllen Convention Center and South Texas College are also near this Mission hotel.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All of Holiday Inn Express Hotel & Suites Mission-McAllen Area's 85 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other amenities include free newspapers, free local calls, and hair dryers.


Property features

At Holiday Inn Express Hotel & Suites Mission-McAllen Area, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Junior Suite, Non Smoking

King 1 | Sleeps 3

Traditional Room, Non Smoking

Queen 2 | Sleeps 4

Standard Room

King 1 | Queen 1 | Sleeps 2

Executive Suite, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Mission-McAllen Area

Everyone (1) Couples (2) Business (4) Family (2) Friends (1) Other (2)
4

nice hotel in good area of mc allen/

Everyone

Arrived late afternoon on thursday. Person behind desk was friendly and very helpful. Liked the visit.

By on Feb 15, 2016

5

wedding

Couples

Great place! Close to golf club, where wedding party we attended..

By on Oct 20, 2014

1

in need of service training

BusinessTravelers

Staff was not good. Poor assistance with issues, front desk was frequently unattended and calls not answered. Cleaning skills of housekeeping in need of help.

By on Dec 15, 2011

1

does not value customers

BusinessTravelers

In the middle of the night there were children screaming and running up and down the hall outside my room. The front desk person said that they talked to the parents who would not do anything about it, and neither would he. I later found out that the kids were part of a group that was staying for a little league soccer tournament, so they were given precedence over business customers. I spoke with the children's parents and the noise stopped. This was above and beyond the cockroach on my floor that they laughed about and the hair clog in my tub that I reported and was never serviced. After a week at this hotel I will NEVER go back.

By on Dec 14, 2011

3

express stay

Families

Check-in was fairly quick. The machine for the key cards was a problem for the desk clerk. One card keyed and he had a second key card waiting when we came back through the lobby. the A/C unit was a little loud for the others in the room, but I like a little constant white noise. The only other problem was the gum someone left in the upper corner of the shower. We left a not for house keeping(hope someone can read English, we can not write Spanish).

By on Oct 11, 2010

3

it was a good getaway with friends.

GetawayWithFriends

the only thing that was missing was a balcony, being that im a smoker and wasnt placed in a smoking room, i did not like having to go to the first floor for a smoke.

By on Aug 30, 2010

4

great location / service

Singles

I was running late due to the airlines and didn't know that you need to call in to reassure that you were going to check in so when I got there my room wasn't guarenteed even though I had prepaid luckily I still got my room but it could of been bad and that is just ridiculous since it was paid for....

By on Apr 3, 2010

4

its a good hotel

Couples

The air condition was not working .I did not think on telling them to change rooms untill the last night of my stay, that night I slept so good .I think it was my fault for not complaining because I call to tell them and they change me into a different room in about 3 minutes.

By on Feb 24, 2010

4

enjoyable business trip

BusinessTravelers

Staff was nice, room was clean, and within walking distance to a restaurant. Close to where I needed to be the next day.

By on Jan 8, 2010

4

clean

Families

Very nice breakfast selection.

By on Nov 18, 2009