Everything was excellent. No complaints. Excellent staff , service and location
the hotel is undergoing renovations currently. The room was VERY nice! I've stayed at this hotel before many times and they have certainly upgraded. Something that always bothers me in all hotels is the one elevator that always takes a long time. I always take the stairs.
No surprises, clean room, with friendly and efficient staff. Decent value.
Walking distance to good eats, clean hotel with a friendly staff
Clean rooms with plenty of sleeping areas. Good breakfast with enough options to keep the kids happy.
Great experience..can't wait to travel again. Thanks
Arrived late afternoon on thursday. Person behind desk was friendly and very helpful. Liked the visit.
Great place! Close to golf club, where wedding party we attended..
Staff was not good. Poor assistance with issues, front desk was frequently unattended and calls not answered. Cleaning skills of housekeeping in need of help.
In the middle of the night there were children screaming and running up and down the hall outside my room. The front desk person said that they talked to the parents who would not do anything about it, and neither would he. I later found out that the kids were part of a group that was staying for a little league soccer tournament, so they were given precedence over business customers. I spoke with the children's parents and the noise stopped. This was above and beyond the cockroach on my floor that they laughed about and the hair clog in my tub that I reported and was never serviced. After a week at this hotel I will NEVER go back.
Check-in was fairly quick. The machine for the key cards was a problem for the desk clerk. One card keyed and he had a second key card waiting when we came back through the lobby. the A/C unit was a little loud for the others in the room, but I like a little constant white noise. The only other problem was the gum someone left in the upper corner of the shower. We left a not for house keeping(hope someone can read English, we can not write Spanish).
the only thing that was missing was a balcony, being that im a smoker and wasnt placed in a smoking room, i did not like having to go to the first floor for a smoke.
I was running late due to the airlines and didn't know that you need to call in to reassure that you were going to check in so when I got there my room wasn't guarenteed even though I had prepaid luckily I still got my room but it could of been bad and that is just ridiculous since it was paid for....
The air condition was not working .I did not think on telling them to change rooms untill the last night of my stay, that night I slept so good .I think it was my fault for not complaining because I call to tell them and they change me into a different room in about 3 minutes.
Staff was nice, room was clean, and within walking distance to a restaurant. Close to where I needed to be the next day.
Very nice breakfast selection.
Well located hotel, with no unpleasant surprises, good value for the money.
Located within a mile (2 km) of Mission Event Center, Holiday Inn Express Hotel & Suites Mission-McAllen Area is within 3 miles (5 km) of McAllen Convention Center. This hotel has 85 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay.
All 85 rooms provide coffee makers, free newspapers, and free local calls. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Hair dryers, safes, and ironing boards are other standard amenities.
At Holiday Inn Express Hotel & Suites Mission-McAllen Area, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Everything was excellent. No complaints. Excellent staff , service and location
the hotel is undergoing renovations currently. The room was VERY nice! I've stayed at this hotel before many times and they have certainly upgraded. Something that always bothers me in all hotels is the one elevator that always takes a long time. I always take the stairs.
We really appreciate your feedback. It will assist us in delivering the best services. Thank you so much for choosing us. Cordially,
We deeply apologize for any inconveniences during your stay. Immediate actions are in place to deliver the best services. Cordially,
We really appreciate your great feedback. Thank you so much for choosing us. Cordially,
No surprises, clean room, with friendly and efficient staff. Decent value.
We appreciate a lot such nice compliments. It was a pleasure to serve you. Thank you so much for choosing us. Most cordially,
We appreciate your important feedback. Cordially,
Walking distance to good eats, clean hotel with a friendly staff
We appreciate a lot your great comments. Thank you for an important feedback.
Clean rooms with plenty of sleeping areas. Good breakfast with enough options to keep the kids happy.
We appreciate a lot your great comments and rating. Thank you so much for choosing us. Cordially,
Great experience..can't wait to travel again. Thanks
Thank you so much for choosing us and looking forward to your next stay. Cordially,
Arrived late afternoon on thursday. Person behind desk was friendly and very helpful. Liked the visit.
We deeply appreciate your exceptional comments and wonderful rating. Thank you so much for choosing us. Cordially,