Traditional Room, Non Smoking
from $90
Holiday Inn Express Hotel & Suites Mission-McAllen Area
2.5 out of 5.0
3.3
out of 5
Average Guest Review
See all 12 reviews
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Recent guest reviews
Arrived late afternoon on thursday. Person behind desk was friendly and very helpful. Liked the visit.
Great place! Close to golf club, where wedding party we attended..
El personal agradable, pero falta de limpieza en el hotel.
Staff was not good. Poor assistance with issues, front desk was frequently unattended and calls not answered. Cleaning skills of housekeeping in need of help.
In the middle of the night there were children screaming and running up and down the hall outside my room. The front desk person said that they talked to the parents who would not do anything about it, and neither would he. I later found out that the kids were part of a group that was staying for a little league soccer tournament, so they were given precedence over business customers. I spoke with the children's parents and the noise stopped. This was above and beyond the cockroach on my floor that they laughed about and the hair clog in my tub that I reported and was never serviced. After a week at this hotel I will NEVER go back.
Check-in was fairly quick. The machine for the key cards was a problem for the desk clerk. One card keyed and he had a second key card waiting when we came back through the lobby. the A/C unit was a little loud for the others in the room, but I like a little constant white noise. The only other problem was the gum someone left in the upper corner of the shower. We left a not for house keeping(hope someone can read English, we can not write Spanish).
the only thing that was missing was a balcony, being that im a smoker and wasnt placed in a smoking room, i did not like having to go to the first floor for a smoke.
I was running late due to the airlines and didn't know that you need to call in to reassure that you were going to check in so when I got there my room wasn't guarenteed even though I had prepaid luckily I still got my room but it could of been bad and that is just ridiculous since it was paid for....
The air condition was not working .I did not think on telling them to change rooms untill the last night of my stay, that night I slept so good .I think it was my fault for not complaining because I call to tell them and they change me into a different room in about 3 minutes.
Staff was nice, room was clean, and within walking distance to a restaurant. Close to where I needed to be the next day.
Very nice breakfast selection.
Well located hotel, with no unpleasant surprises, good value for the money.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Holiday Inn Express Hotel & Suites Mission-McAllen Area places you within a few miles (5 km) of McAllen Botanical Gardens and Palm View Golf Course. This 85-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. McAllen Convention Center and South Texas College are also near this Mission hotel.
Dining
Start your day off right with a free buffet breakfast.
Rooms
All of Holiday Inn Express Hotel & Suites Mission-McAllen Area's 85 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other amenities include free newspapers, free local calls, and hair dryers.
Property features
At Holiday Inn Express Hotel & Suites Mission-McAllen Area, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Guest reviews for Holiday Inn Express Hotel & Suites Mission-McAllen Area
nice hotel in good area of mc allen/
Everyone
Arrived late afternoon on thursday. Person behind desk was friendly and very helpful. Liked the visit.
wedding
Couples
Great place! Close to golf club, where wedding party we attended..
in need of service training
BusinessTravelers
Staff was not good. Poor assistance with issues, front desk was frequently unattended and calls not answered. Cleaning skills of housekeeping in need of help.
does not value customers
BusinessTravelers
In the middle of the night there were children screaming and running up and down the hall outside my room. The front desk person said that they talked to the parents who would not do anything about it, and neither would he. I later found out that the kids were part of a group that was staying for a little league soccer tournament, so they were given precedence over business customers. I spoke with the children's parents and the noise stopped. This was above and beyond the cockroach on my floor that they laughed about and the hair clog in my tub that I reported and was never serviced. After a week at this hotel I will NEVER go back.
express stay
Families
Check-in was fairly quick. The machine for the key cards was a problem for the desk clerk. One card keyed and he had a second key card waiting when we came back through the lobby. the A/C unit was a little loud for the others in the room, but I like a little constant white noise. The only other problem was the gum someone left in the upper corner of the shower. We left a not for house keeping(hope someone can read English, we can not write Spanish).
it was a good getaway with friends.
GetawayWithFriends
the only thing that was missing was a balcony, being that im a smoker and wasnt placed in a smoking room, i did not like having to go to the first floor for a smoke.
great location / service
Singles
I was running late due to the airlines and didn't know that you need to call in to reassure that you were going to check in so when I got there my room wasn't guarenteed even though I had prepaid luckily I still got my room but it could of been bad and that is just ridiculous since it was paid for....
its a good hotel
Couples
The air condition was not working .I did not think on telling them to change rooms untill the last night of my stay, that night I slept so good .I think it was my fault for not complaining because I call to tell them and they change me into a different room in about 3 minutes.
enjoyable business trip
BusinessTravelers
Staff was nice, room was clean, and within walking distance to a restaurant. Close to where I needed to be the next day.
clean
Families
Very nice breakfast selection.
