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Located in Nuevo Mazatlan within a mile (2 km) of Mazagua Aquatic Park, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is within 2 miles (3 km) of Cerritos Beach. This 378-room, 4-star resort has 3 outdoor pools along with a private beach and a full-service spa. It's also close to Witches Beach and Mazatlan International Center.

Dining

Relish the international cuisine at La Cordeliere, one of 5 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.

Rooms

The 378 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, and stovetops. Guests can enjoy WiFi and satellite TV. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, ceiling fans, and safes are other standard amenities.

Property features

Awarded Conde Nast Gold List status in 2013, Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for USD 40 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a children's pool, a fitness center, and a spa tub.

Highlights

  • Free WiFi in public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Ave Ernesto Coppel Campana 201 Mazatlan SIN 82110

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Meals and beverages at companion properties
  • Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games

  • Cooking
  • Dancing
  • Language

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Golf green fees
  • Premium food items
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access

Hotel Amenities

Spa Emerald Bay, the resort's boutique spa, offers massages, manicures and pedicures, body wraps and scrubs, a sauna, and treatments such as aromatherapy, hydrotherapy, and ayurveda. A complimentary fitness center contains a Universal gym, cardio machines, and free weights. For business guests there is a business center and computer station, where computers can be rented. Wifi is complimentary. The resort also offers a small meeting room, technology support staff, and secretarial services.

There are 5 restaurants on site, including La Cordeliere, a beachfront, fine-dining restaurant offering al fresco dining and ocean views. Breakfast is available for a surcharge, and the resort also has 4 poolside bars and 2 coffee shops. Other amenities include luggage storage and onsite medical assistance is available. The Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is close to a winery and has a garden and rooftop terrace.

Supervised children's activities (surcharges) are offered in an air-conditioned room and outdoor, and babysitting/child care can be arranged for a fee. This Pueblo Bonito Emerald Bay offers complimentary family activities including games and contests, Spanish dancing, and cooking lessons. Other onsite recreational amenities include snorkeling, banana boating, tennis, a driving range for golfers, beach volleyball, and a running track. Pool sun loungers are provided, and beach and pool cabanas are free for guests to use. Outdoor parking is complimentary for guests, there is an airport shuttle service (surcharge), and a complimentary grocery shopping service is also available.

  • Business center 
  • Designated smoking areas 
  • Free area shuttle 
  • Tours/ticket assistance 
  • Babysitting or childcare (surcharge) 
  • Children's club (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Luggage storage 
  • Free grocery shopping service 
  • One meeting room 
  • Parking (limited spaces) 
  • Beach bar 
  • Free beach cabanas 
  • Free pool cabanas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Free valet parking 
  • Computer station 
  • Rooftop terrace 
  • Number of buildings/towers - 15 
  • Airport transportation (surcharge) 
  • Breakfast available (surcharge) 
  • Television in common areas 
  • Garden 
  • Children's pool 
  • Spa tub 
  • Full-service spa 
  • Express check-in 
  • Porter/bellhop 
  • Express check-out 
  • 24-hour front desk 
  • Multilingual staff 
  • Total number of rooms - 378 
  • Gift shops or newsstand 
  • Shopping on site 
  • Hair salon 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Elevator/lift 
  • Tennis on site 
  • Number of bars/lounges - 4 
  • Wedding services 
  • Concierge services 
  • Fitness facilities 
  • Free WiFi 
  • Number of outdoor pools - 3 
  • Children's club 
  • Poolside bar 
  • On private beach 
  • Outdoor tennis courts - 2 
  • Number of restaurants - 5 
  • Free self parking 
  • Supervised childcare/activities 
  • Swim-up bar 
  • Grocery/convenience store 
  • Pool umbrellas 
  • Spa treatment room(s) 
  • Spa services on site 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Kitchenette  
  • Area shuttle (complimentary)  
  • Grocery/convenience store  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Microwave  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( USD 12 per 24-hour period )

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking, Parking (limited spaces)

Room Amenities

  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Desk 
  • Pay movies 
  • Satellite TV service 
  • WiFi (surcharge) 
  • Down comforter 
  • Premium TV channels 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Room service (24 hours) 
  • Blackout drapes/curtains 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Ceiling fan 
  • Phone 
  • Kitchenette 
  • Coffee/tea maker 
  • Turndown service 
  • Slippers 
  • Shower/tub combination 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • In-room safe 
  • Pillowtop mattress 
  • Microwave 
  • Refrigerator 
  • Daily housekeeping 
  • Private bathroom 
  • In-room massage available 
  • Cookware, dishware, and utensils 
  • Stovetop 
  • Pillow menu 

Where to Eat

La Cordeliere - Restaurant/bar with air-conditioned dining room and covered terrace. Table linens, rattan seating, chandeliers. Buffet and à la carte breakfasts. À la carte lunches and dinners plus theme buffet nightly. Sunday brunch. Live music. À la carte dinner choices such as seafood crêpes, steamed clams, lobster-and-shrimp bisque, pasta, lamb chops, shrimp, lobster, fish, steaks. Children's menu.

Emerald Grill - Casual, open-air spot open mid-morning to late evening for sandwiches, burgers, burritos, pizza, tropical drinks.

The Bistro - Open for lunch and dinner from noon to 11:00 pm. This restaurant serves international cuisine, from delicious pizzas to fresh sushi from the sushi bar. Guests can dine indoors or outside on the terrace. The Bistro features live music, a modern atmosphere, and a selection of fine wine provided by our sommelier.

Kelly's Bar - Air-conditioned bar/lounge with African hunt-club ambience. Wood floor, dark-wood seating with leather cushions, woven-paddle ceiling fans, mounted game-animal heads, lion skin under piano. Table games available. Light menu including crab cakes, bruschetti, pizza, burgers, sandwiches. Pianist nightly.

Deli I - Coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Open early morning to late night. Located near lobby.

Deli II - Air-conditioning seating and outside umbrella tables. Espresso drinks, coffee, sandwiches, pastries, desserts, produce, groceries, beverages, liquor, sundries. Six-computer Internet center plus wireless Internet access. Open early morning to late night. Located near resort's south end.

Hours subject to change without notice.

Nearby Things to Do

Designated for activities, Pueblo Bonito Emerald Bay's main pool is 3 levels and sits 107 meters (350 feet) above the beach. It includes a toddlers' section and a beach entry at each end, features infinity edges, and contains a raised section with a 15-person spa tub. The oceanfront pool is 100 yards long. Up a hillside near the villas lies a 17-meter wide (56 feet) "quiet pool" with swim-up bar that's adjoined by a 4.5-meter-diameter (15 feet) toddlers' pool and an 18-person spa tub.

Protected from motorized water sports as an ecologically sensitive area, Emerald Bay sweeps north in a grand crescent, with the resort's beach measuring 400 meters (437 yards). Kayaks, snorkeling gear, and boogie boards are available for rent. Use of 2 lighted tennis courts is complimentary, with a surcharge for night play. Yoga classes are offered for a surcharge.

Motorized water-sports activities such as personal watercraft rentals and parasailing are available at companion resort 9.5 km (6 mi) away in Mazatlán's hotel zone, with complimentary shuttle service offered between the resorts from 10 AM to 11 PM daily (hours subject to change).

The recreational activities listed below are available either on site or near this Mazatlan, Mexico resort; fees may apply.

  • Ecotours nearby 
  • Parasailing nearby 
  • Beach volleyball on site 
  • Golf driving range on site 
  • Rowing or canoeing on site 
  • Snorkeling on site 
  • Tennis lessons on site 
  • Kayaking nearby 
  • Sailing nearby 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Scuba diving nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Volleyball on site 
  • Yoga classes/instruction on site 

Spa Services

The spa at Emerald Bay incorporates a luxury beauty salon, spa boutique, and spacious fitness center spread out over 16,500 square feet. A wide variety of services are available, including an exclusive Golden Suite with sauna, Jacuzzi, lounges, and massage tables. Services also offered beachside.

  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.
Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

Check-out

Check-out time is 11 AM

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No pets or service animals allowed

Noise-free rooms not guaranteed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: USD 10 per person (approximately)
  • Fee for in-room wireless Internet: USD 12 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 40 per person (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Emerald Bay Pueblo Bonito
  • Emerald Bay Resort
  • Pueblo Bonito Emerald
  • Pueblo Bonito Emerald Bay
  • Pueblo Bonito Emerald Bay Mazatlan
  • Pueblo Bonito Emerald Bay Resort
  • Pueblo Bonito Emerald Bay Resort Mazatlan
  • Pueblo Bonito Resort Emerald Bay
  • Emerald Bay Mazatlan
  • Mazatlan Emerald Bay
  • Pueblo Bonito Emerald Bay Hotel Mazatlan
  • Pueblo Bonito Emerald Bay Resort All Inclusive Mazatlan
  • Pueblo Bonito Emerald Bay Resort All Inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

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