Nice place, good overall service.
Front desk was very helpful and accommodating. Our room was very clean and the hotel was nearby shops and restaurant. Will definitely stay here again.
Great hotel loved everything. Good value for the money. Staff very friendly and helpful. Would stay there again.
Great experience, Loved my stay here. Food was good and good value for the money. Staff and I mean all of the stay was just great. I’m happy staying here. Got the best hotel experience that I could ask for. Thumbs up Kimberly, way to go!
Everything at this hotel was just excellent with me. The staff and hotel management was very friendly and helpful. Every single employee thst I came in contact with was professional and looking sharp and did a fantastic job. I would recommend this hotel to friends and business contacts alike. Why, because the level of service was exemplary and should be noted for all to see. Great job Kimberly, I’ll be back.
The staff was very friendly and helpful. The hotel and room was very clean and met all of our needs. The hotel room offered the same amenities found in the US which was a concern when looking because things are very different in the Philippines. We stayed here 1 night when we arrived and the night before we left. Friendliness and helpfulness of the staff was great both times with different staff on duty each time. I recommend this hotel to anyone needing a place to stay in Manila.
My first trip to an Asian country so I am comparing this room with comparable rooms in USA & Canada. Kitchen: No bowls, 6 spoons, 2 forks, 1 knife. No can opener. No paper towels or cloth to wipe counter. Trash not taken out one day. Bed room: suitcases on floor, no suitcase stands. No dresser drawers to put clothes in. First room no drawers for anything. Beside stands No drawers. AC very noisy. Bathroom: No Kleenex. No facecloth. Asked for extra towels one day, not sent to room. Shower leaked water on floor. Hand basin no hot water. Shower water temp changed from cool to very hot every 20-30 seconds for entire shower. Hair dryer stopped working after 20-30 seconds. Lounge: TV color had terrible color, moved TV from bedroom to lounge. Staff: very friendly, polite and respectful. Good location: close to train and a mall. Poor value for the money spent.
I had a very much better stay at this hotel than last year. The WiFi was so much better than last year when I could not get any reception pretty much the whole stay long. The room was much luxurious than last year’s for the same cost.The swimming pool does need imrpovement and the gym is screaming for basic ventilation. Please take note of the later if not both.
Nice and helpful staff. Good customer service we'll definitely stay here again.
Very delightful experience Friendly staff.....cant beat the price Felt right at home .
Located in Malate, Hotel Kimberly Manila is within a 5-minute walk of Robinson's Place and within 15 minutes of other popular attractions like Philippine General Hospital. This 58-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer free toiletries and bidets, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include minibars, electric kettles, and safes. Housekeeping is available on request.
Guests of Hotel Kimberly Manila enjoy access to free WiFi in public areas, conference space, and a business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for PHP 1700 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a porter/bellhop, and wedding services.
Nice place, good overall service.
Front desk was very helpful and accommodating. Our room was very clean and the hotel was nearby shops and restaurant. Will definitely stay here again.
Thank you for staying with us AnnaSC. we are glad to hear that you enjoyed the stay.
Thank you for staying with us!
Great hotel loved everything. Good value for the money. Staff very friendly and helpful. Would stay there again.
We are delighted to have hosted you during your stay in Manila. Please do stay with Kimberly Hotel for your next visit.
Great experience, Loved my stay here. Food was good and good value for the money. Staff and I mean all of the stay was just great. I’m happy staying here. Got the best hotel experience that I could ask for. Thumbs up Kimberly, way to go!
HI Mr. G. we appreciate your feedback and we are happy to know that you loved your stay with us. we hope to welcome you back soon.
Everything at this hotel was just excellent with me. The staff and hotel management was very friendly and helpful. Every single employee thst I came in contact with was professional and looking sharp and did a fantastic job. I would recommend this hotel to friends and business contacts alike. Why, because the level of service was exemplary and should be noted for all to see. Great job Kimberly, I’ll be back.
Thank you for your kind words. Commendations like these are what fuels our passion to only serve our guests better on a daily basis. Thank you.
The staff was very friendly and helpful. The hotel and room was very clean and met all of our needs. The hotel room offered the same amenities found in the US which was a concern when looking because things are very different in the Philippines. We stayed here 1 night when we arrived and the night before we left. Friendliness and helpfulness of the staff was great both times with different staff on duty each time. I recommend this hotel to anyone needing a place to stay in Manila.
Thank you for taking time to provide feedback about your stay. We appreciate it!
My first trip to an Asian country so I am comparing this room with comparable rooms in USA & Canada. Kitchen: No bowls, 6 spoons, 2 forks, 1 knife. No can opener. No paper towels or cloth to wipe counter. Trash not taken out one day. Bed room: suitcases on floor, no suitcase stands. No dresser drawers to put clothes in. First room no drawers for anything. Beside stands No drawers. AC very noisy. Bathroom: No Kleenex. No facecloth. Asked for extra towels one day, not sent to room. Shower leaked water on floor. Hand basin no hot water. Shower water temp changed from cool to very hot every 20-30 seconds for entire shower. Hair dryer stopped working after 20-30 seconds. Lounge: TV color had terrible color, moved TV from bedroom to lounge. Staff: very friendly, polite and respectful. Good location: close to train and a mall. Poor value for the money spent.
Hi John, My apologies if the hotel did not meet your standards. We do have housekeeping and engineering personnel on hand 24 hours to address any guest requests or maintenance problems. The manager on duty may also arrange for a room change should any issues not be resolved to our guest's satisfaction. All rooms are equipped with luggage racks and closets.
I had a very much better stay at this hotel than last year. The WiFi was so much better than last year when I could not get any reception pretty much the whole stay long. The room was much luxurious than last year’s for the same cost. The swimming pool does need imrpovement and the gym is screaming for basic ventilation. Please take note of the later if not both.
Hi Lester. You may have the wrong hotel as we don't have pool or gym in Hotel Kimberly Manila.
Thank you for your feedback and we appreciate your comments. Keep safe!