The place is nice but the room we stayed is not as I expected. The room is big, but the carpet & the bathroom floor is dirty. The carpet need to be shampooed & bathroom floor need to be scrubbed.
nice in room amenities.I was impressed with the quality of toiletries they have.we stayed 2 nights for the wedding booked several rooms.Its just a big pain having to go downstairs and let the client booking the room scan her/his room card to go to their rooms in another floor.Thats the only way to visit other wedding guest for us.
Its a historical place with century old furnitures
Some drawers won't open. Shelf was falling apart. Bathtub stopper won't drain water. These obvious things should be repaired. Otherwise, the overall stay was very nice. Great customer service and facilities outside of the room we're nice.
An excellent hotel and staff. Centrally located near parks and museums. Safe neighborhood. Difficult to get a cab in a timely manner. Room decor outdated.
Good location for accessing intramuros however, pretty outdated rooms with less than optimal customer service. Overall, I’d recommend this place over a hotel such as the Belmont for the historical site and grandeur.
The executive floor is a wonderful value, and has a true feeling of being at home.
Executive floor is awesome! evening food and spirits are generous!
We enjoyed our stay. Everyone from your staff provided excellent service. One person that stand out was your Housekeeper, Jun, he made sure that our needs are given. Jun is sincere in providing service with us. We will surely stay here again soon!
Hotel Manila is a beautiful historic hotel located within walking distance of Intramuros and the Rizal Park area.
Impeccable service! Filipino hospitality at it's finest!
The Historical aspect of the property made our stay very special.
Wonderful property, with a 5-Star staff! My home away from home.
I enjoyed that they gave us a room upgrade however, upon arrival to our room the tub was a mess. We called the front desk 3 times before we were able to get through for someone to come and clean the tub. There was a bit of a foul smell and what looked like old urine in the tub. We were disappointed as we just wanted to get to our room for a quick nap before our early flight. However, other than that, the room was nice.
Simply a wonderful property, with an outstanding staff!
Located in Ermita, The Manila Hotel is within a 10-minute walk of popular sights such as Manila Bay and U.S. Embassy. This 515-room, 5-star hotel welcomes guests with 6 restaurants, an outdoor pool, and free in-room WiFi.
Enjoy dining at Cafe Ilang-Ilang, one of 6 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe. Start your day off right with buffet breakfast, which is served for a fee from 6:00 AM to 10:00 AM.
The 515 rooms are air-conditioned and have an array of amenities, including iPod docks, refrigerators, and free newspapers. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, slippers, bathrobes, and bidets. Safes, phones, and toothbrushes and toothpaste are also available.
At The Manila Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a spa tub, conference space, and a business center.
The place is nice but the room we stayed is not as I expected. The room is big, but the carpet & the bathroom floor is dirty. The carpet need to be shampooed & bathroom floor need to be scrubbed.
nice in room amenities.I was impressed with the quality of toiletries they have.we stayed 2 nights for the wedding booked several rooms.Its just a big pain having to go downstairs and let the client booking the room scan her/his room card to go to their rooms in another floor.Thats the only way to visit other wedding guest for us.
Dear Guest, Greetings from The Manila Hotel! We at The Grand Dame value your stay with us. It is our great honor to be of service to you and your needs. Thank you for sharing your feedback with us. We greatly appreciate your kind evaluation of our services and have shared them with the rest of our team. We have taken your comments into consideration. Rest assured that appropriate actions have been undertaken. We value your opinion so we can make your next experience with us more memorable. Comments and suggestions like yours allow us to improve our service. We hope to welcome you again in our storied halls. Thank you
Its a historical place with century old furnitures
Dear Guest, Thank you for taking the time to review our property. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.
Some drawers won't open. Shelf was falling apart. Bathtub stopper won't drain water. These obvious things should be repaired. Otherwise, the overall stay was very nice. Great customer service and facilities outside of the room we're nice.
Dear Guest, Thank you for taking the time to review our property. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.
An excellent hotel and staff. Centrally located near parks and museums. Safe neighborhood. Difficult to get a cab in a timely manner. Room decor outdated.
Dear Guest, Thank you for taking the time to review our property. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.
Good location for accessing intramuros however, pretty outdated rooms with less than optimal customer service. Overall, I’d recommend this place over a hotel such as the Belmont for the historical site and grandeur.
Dear Guest, Thank you for taking the time to review our property. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.
The executive floor is a wonderful value, and has a true feeling of being at home.
Dear Guest, Thank you very much for taking the time to review our property. We are glad to hear that you enjoyed your stay with us, we hope to see you again very soon.
Executive floor is awesome! evening food and spirits are generous!
Dear Guest, Thank you very much for taking the time to review our property. We are glad to hear that you enjoyed your stay with us, we hope to see you again very soon.
Dear Sir / Madam, Thank you for choosing The Manila Hotel as your home away from home. We are honoured and delighted that we have made your stay comfortable and something to look back on in the future. From the entire team at The Manila Hotel, we thank you and look forward to welcoming you again in the near future