Staff are very polite, courteous, with a ready smile for everyone.
Very classic hotel
Best ever
Simply my favorite hotel while staying in Manila! The crown jewel of Manila!
Greatest hotel in Manila! The grand Dame always delivers a wondeful hospitality experience!
All the staff are graciously kind.
Food was great! Staff are courteous.
The included breakfast is amazing! It is a full buffet and is served every morning from 6-10. Overall, a very nice experience and would stay here again if I am looking for a place in Ermita.
The place is nice but the room we stayed is not as I expected. The room is big, but the carpet & the bathroom floor is dirty. The carpet need to be shampooed & bathroom floor need to be scrubbed.
nice in room amenities.I was impressed with the quality of toiletries they have.we stayed 2 nights for the wedding booked several rooms.Its just a big pain having to go downstairs and let the client booking the room scan her/his room card to go to their rooms in another floor.Thats the only way to visit other wedding guest for us.
Its a historical place with century old furnitures
Some drawers won't open. Shelf was falling apart. Bathtub stopper won't drain water. These obvious things should be repaired. Otherwise, the overall stay was very nice. Great customer service and facilities outside of the room we're nice.
An excellent hotel and staff. Centrally located near parks and museums. Safe neighborhood. Difficult to get a cab in a timely manner. Room decor outdated.
Good location for accessing intramuros however, pretty outdated rooms with less than optimal customer service. Overall, I’d recommend this place over a hotel such as the Belmont for the historical site and grandeur.
The executive floor is a wonderful value, and has a true feeling of being at home.
Executive floor is awesome! evening food and spirits are generous!
Located in Ermita, The Manila Hotel is within a 10-minute walk of popular sights such as Manila Ocean Park and U.S. Embassy. This 515-room, 5-star hotel welcomes guests with 6 restaurants, a full-service spa, and an outdoor pool.
Enjoy dining at Cafe Ilang-Ilang, one of 6 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:00 AM to 10:00 AM.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, slippers, toothbrushes and toothpaste, and bidets. Other amenities include refrigerators, safes, and phones.
At The Manila Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, a steam room, and free WiFi in public areas.
Staff are very polite, courteous, with a ready smile for everyone.
Very classic hotel
Dear valued guest,Thank you for giving us an excellent review of your most recent visit to the hotel. We are pleased that you have chosen the hotel as your home away from home. Thank you for your continued support and patronage of The Grand Dame. We hope to see you again soon. Take care and stay safe.
Best ever
Dear valued guest,Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.
Dear valued guest,Thank you for giving us a perfect rating. We hope you were able to enjoy your stay/visit and we look forward to your next visit. Thank you.
Simply my favorite hotel while staying in Manila! The crown jewel of Manila!
Dear valued guest, Thank you for taking some of your precious time to share with us reviewing your most recent visit to the hotel. We are delighted to hear about your wonderful experience during your stay. We look forward to welcoming you back. Thank you so much and stay safe!
Greatest hotel in Manila! The grand Dame always delivers a wondeful hospitality experience!
Dear valued guest, Thank you so much for giving us an excellent review. We are thrilled to know how we make you a happy & satisfied guest. We are glad to learn too that we deliver a wonderful hospitality service for you. We hope you had a grand time and we look forward to the opportunity of welcoming you back again. Thank you very much!
All the staff are graciously kind.
Dear valued guest, Thank you for giving us an excellent review. We are glad to know that you are pleased with our service. We take pride in our staff and we are happy each time we hear stories of satisfied guests. We look forward to your next visit! Take care and stay safe!
Food was great! Staff are courteous.
Dear valued guest, Thank you for your review. We are glad that you enjoyed the food prepared by our culinary team and that our staff made a good impression on you. We are looking forward to seeing you again soon. All the best and stay safe.
The included breakfast is amazing! It is a full buffet and is served every morning from 6-10. Overall, a very nice experience and would stay here again if I am looking for a place in Ermita.
Dear valued guest, Thank you for your positive feedback about our hotel. We are so glad to hear that you enjoyed your stay with us! We are looking forward to having you again as a guest in our hotel. All the best and stay safe!
Dear valued guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and facilities. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay/visit. We look forward to seeing you on your next trip to The Manila Hotel!