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Diamond Hotel Philippines

5.0 out of 5.0

Recent guest reviews

swimming pool was not available for use due to maintenance during stay

Some personnel were not polite. Breakfast, Lunch and Dinner inside the hotel were overpriced. Food limited selections. House Keeping were great. Excellent Service. Overall, I rate this hotel a 3 star hotel.

The front Desk people are ok but some of the personnel at Corniche are not that friendly. I remember a lady name Darla at Corniche. She's not smiling when talking to the customer. Her facial expression is serious like a robot. Overall, we're not sure if we are going to stay in this hotel for future stay. Not worth it. Hotel management needs to train their personnel how to be professional and polite.

The Room, Diamond Club Lounge and Staff Services never change ALWAYS EXCELLENT as expected.

This is not a hotel for tourist. The consierge staff is very friendly but uninformed about places to go or things to do

Excellent staff , very accommodating, very helpful. I never had a single bad day experience during my stay. Foods are great! Staff also at the restaurant are great , they are very accommodating. I would definitely recommend this hotel to a friend.

Breakfast is not as good as I expected for the price but overall good experience.

I was giving a premier room very comfortable good bed good quality bed sheets.room was very clean twice a day the room is cleaned around 9am and 7pm.the breakfast buffet is ok had better selection of food on other three star hotel.security is very tight at the hotel.friendly staff great smiles and good welcoming every time arriving at hotel.close to Robinson mall just a walking distance.the food at the hotel is over priced.you can go out short walk many restaurants near by very reasonable price.

Compared to similar hotels, breakfast buffet same stuff everyday (we stayed a week) and limited variety, they could put something new and different everyday to break the monotony. Housekeeping not good enough, my half consumed tea was untouched for 3 days until I finally had to dump it out. Checkin and checkout was quick, staff was friendly.

With in walking distance to a lot of night life Very secure !

I have stayed in a few different 4 star hotels and this was the worst of the bunch. What I did not like about this hotel is they advertise free Wi Fi and its only free for 10 hours max. That's if you stay connected for 10 hours You disconnect from the internet and your done for that day. They charge outrages prices if you want to connect back on if you leave your room. The food at the breakfast brunch was not as good as at other 4 star hotels. I stayed at this hotel back in 2011 and it was very nice. How things have changed. I will never stay there again.

this is a very nice hotel, i only wish their internet access was better. for some reason, wifi is not totally free 24/7. the staff itself is very good and helpful. however it seems as though front desk is overwhelmed at times, while other areas such as the coffee shop is over staffed. one suggestion, cross-train your staff so you can pull from other areas to help out when there is a rush of people checking in and out.

The hotel is pleasantly placed in Roxas Boulevard, manila Bay for those who do not need to stay in Makati city.

Arrived with complimentary drinks. Requested for a free room upgrade and granted by friendly staff. Room was big and clean. Friendly restaurant managers giving personal service at Corniche! Conveniently located to all, near Rizal Park, walking distance to Robinson Mall, etc.

Very nice room and location but everything are expensive

I love manila!! I met some amazing people while staying in manila.. i recommend anyone to stay at the Diamond hotel, it's clean and very upscale.. close by the ocean, And US embassy in case of emergency for americans..

The hotel was very nice, food was excellent, walking distance to the mall , staff was very nice .I would stay here again .

I stayed for one night, the front desk was not helpful at all. Very disappointed and would not recommend this hotel to anyone. They try to upgrade your room with many tricks. Mia and Pualo were absolutely tribble and not in a position to be in front desk with negative and irresponsible attitude. Hotel management should notice.

Roxas Blvd Cor Dr J Quintos Manila Manila

Hotel highlights

  • Walking distance to Baywalk
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located in Ermita within a short walk of Baywalk, Diamond Hotel Philippines is within a mile (2 km) of other popular sights such as Rizal Park. This 482-room, 5-star hotel has conveniences like an outdoor pool, free self parking, and a health club. In the historical district, it's also near SM Mall of Asia and San Agustin Church.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

All 482 air-conditioned accommodations feature sitting areas. Guests can expect WiFi and cable TV. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free newspapers are other standard amenities.


Property features

Diamond Hotel Philippines features an outdoor pool, a children's pool, and a health club. There's free parking, and an airport shuttle (available 24 hours) for PHP 2800 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 2 meeting rooms.

Guest reviews for Diamond Hotel Philippines

Everyone (13) Business (12) Couples (13) Family (6) Other (12) Friends (2)
4
Everyone

swimming pool was not available for use due to maintenance during stay

By , from New York on Jan 19, 2018

3

the hotel is ok but not the best

Everyone

Some personnel were not polite. Breakfast, Lunch and Dinner inside the hotel were overpriced. Food limited selections. House Keeping were great. Excellent Service. Overall, I rate this hotel a 3 star hotel.

By on Jan 4, 2018

3

corniche

Everyone

The front Desk people are ok but some of the personnel at Corniche are not that friendly. I remember a lady name Darla at Corniche. She's not smiling when talking to the customer. Her facial expression is serious like a robot. Overall, we're not sure if we are going to stay in this hotel for future stay. Not worth it. Hotel management needs to train their personnel how to be professional and polite.

By , from usa on Dec 31, 2017

5

always excellent room, services etc as expected

Everyone

The Room, Diamond Club Lounge and Staff Services never change ALWAYS EXCELLENT as expected.

By , from USA on Dec 19, 2017

Review comment responded on Feb 2, 2018

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Diamond Hotel Philippines. We are pleased to read the various things you like in the Hotel. It is such a joy to know how we have delighted you on your recent visit is our aim for every guest to experience. Your appreciation proves that we are successful in providing excellent service from the heart. We sincerely hope that we will be able to welcome you back to the Diamond Hotel, where the warmest hospitality awaits you.

4
Everyone

This is not a hotel for tourist. The consierge staff is very friendly but uninformed about places to go or things to do

By on Nov 8, 2017

5

excellent hotel , would definitely recommend.

Everyone
W/nieces at DIAMOND HOTEL RESTAURANT. Having fun taking a Snap shot W/ nephew & nieces

Excellent staff , very accommodating, very helpful. I never had a single bad day experience during my stay. Foods are great! Staff also at the restaurant are great , they are very accommodating. I would definitely recommend this hotel to a friend.

By on Jun 6, 2017

Review comment responded on Jul 31, 2017

Dear Valued Guest, Thank you for sharing your views. It is such a joy to know how we have delighted you on your visit here in the Philippines which is our aim for every guest to experience. Your appreciation proves that we are successful in providing excellent service from the heart. We sincerely hope that we will be able to welcome you back to the Diamond Hotel, where the warmest hospitality awaits you.

4

friendly staff

Everyone

Breakfast is not as good as I expected for the price but overall good experience.

By on Feb 27, 2017

4

good hotel

Everyone

I was giving a premier room very comfortable good bed good quality bed sheets.room was very clean twice a day the room is cleaned around 9am and 7pm.the breakfast buffet is ok had better selection of food on other three star hotel.security is very tight at the hotel.friendly staff great smiles and good welcoming every time arriving at hotel.close to Robinson mall just a walking distance.the food at the hotel is over priced.you can go out short walk many restaurants near by very reasonable price.

By on Feb 25, 2017

4

breakfast buffet choices limited

Everyone

Compared to similar hotels, breakfast buffet same stuff everyday (we stayed a week) and limited variety, they could put something new and different everyday to break the monotony. Housekeeping not good enough, my half consumed tea was untouched for 3 days until I finally had to dump it out. Checkin and checkout was quick, staff was friendly.

By , from Leyte, Philippines on Jan 30, 2017

4

nice stay after a long family visit.

Everyone

By on Nov 7, 2016