- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, JCB International, MasterCard, Visa, and Union Pay.
- Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Edsa Shangri-La, Manila
5.0 out of 5.0Enter your dates to see prices
Edsa Shangri-La, Manila
5.0 out of 5.0
4.4
out of 5
"Very good!"
See all 19 reviews
This hotel is most popular for:
Recent guest reviews
Awsome hotel and service. Great buffet. Nice garden and pool
Most amazing hotel lovely finishes and attention to detail. I stayed 6 nights I a king room and 1 in the club room. For room amenity they were mostly the same in some ways the standard king were better (USB plugs and bidet). The club room was worth it for happy hour, breakfast and afternoon tea
Hotel is ok. Don't think it was worth the price. Could've stayed similar located hotel for cheaper.
Excellent facility convenient to restaurants and shopping
The best place to stay! For business, to meet friends, hold conference or just to hang out.
Had a Garden Wing room, but no view to garden only seeing another bldg.
We love being checked-in directly to the room instead of standing in the lobby. Traffic in Manila was horrendous, thus it was really nice not to have to stand in line to check-in. We were greeted by a hotel representative and taken directly to our room. Plus, the wedding anniversary chocolate cake was a nice surprise. The room was so comfortable --- bed, shower, and all the amenities. And the wi-fi! But most importantly, the staff are so friendly and accommodating. This is our second stay at this hotel and we would definitely be back. We decided that this will be our go-to hotel when in Manila.
Security is taken serious at this hotel. It was convenient to restaurants and shopping at the nearby mall. The place was kept very clean and all the staff was very friendly!
Would stay here again. Very close to shopping complex with restaurants and cinema. Breakfast was good with both American and Filipino dishes. Even sushi rolls.
Coming from the airport with the traffic, it was so nice of the staff to make sure that everything we need is attended. All of the staff that I encountered was so professional and great customer service. Room is clean and has a comfortable ambience. Great hotel and will definitely recommend to others. Customer service is quick to response to our needs.
This is the first time I've stayed in a hotel here in Manila for an extended period of time. My stay here was comfortable, safe, and just what I needed!
It was a complete overnight stay. We were placed in the highest floor with a perfect view of the city. The place is newly renovated with the smell of fresh paints. Overall it was an excellent stay
Every crew member was helpful, accommodating and more than willing to go the extra mile.
Spent two weeks working in Manila. More of a family-focused than a business hotel.
Hotel was as good as always. Only problem was that the folks I was working with had to shift from EDSA to Makati and I was absolutely SHOCKED that the Shang would not move me to that hotel without forcing me to pay for both rooms at the full rate ... essentially a penalty. I expected more from their customer service and may need to rethink my long-term commitment to their brand when I travel, Internationally.
I was misled by the receptionist that my upgrade include the breakfast buffet and i was charged inappropriately. i would suggest that the management train the staff about this matter so there will be no surprises at the check out time.
Edsa Shangri-La was in a good location, close to shopping malls, relatives, other areas in Manila. It was easier to get around without having to take public transportation. Edsa Shang had great restaurants but did not offer 'specials' to Balikbayans, just locals. The buffet was way too crowded but had some awesome food. The security people inside the hotel were paranoid, didn't greet us and made us feel uncomfortable overall. The staff were friendly and provided great service. The swimming pools got crowded with many nannys and at one point we even saw a little boy urinate right on the edge of the pool! don't swallow the pool water!
The service was exceptional and the facilities were delightful and I will be going back.
My sister and I traveled from USA and received excellent service from desk/concierge/room service and dietary staff. Everyone went out of their way to answer any questions or direct us. Due to Typhoon Parma the pool/garden areas were not accessible and was disappointed but realize out of hotel hands.
Hotel highlights
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Spa
Edsa Shangri-La, Manila places you within a 10-minute stroll of University of Asia and the Pacific and SM Megamall. This 5-star hotel welcomes guests with 631 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center. Smart Araneta Coliseum and Ayala Center are also nearby.
Dining
Have a drink at the lobby lounge or enjoy dining at one of 5 onsite restaurants like Heat, which specializes in international cuisine and serves breakfast, lunch, and dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.
Rooms
All 631 air-conditioned rooms feature refrigerators, coffee makers, and free newspapers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free bottled water, safes, and phones are also standard.
Property features
Edsa Shangri-La, Manila features a full-service spa, an outdoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (PHP 150 per stay)—also useful is an airport shuttle (available 24 hours) for PHP 3500 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a 24-hour fitness center, a spa tub, and a sauna.
Guest reviews for Edsa Shangri-La
Everyone
Awsome hotel and service. Great buffet. Nice garden and pool
Everyone
Most amazing hotel lovely finishes and attention to detail. I stayed 6 nights I a king room and 1 in the club room. For room amenity they were mostly the same in some ways the standard king were better (USB plugs and bidet). The club room was worth it for happy hour, breakfast and afternoon tea
Review comment
Amit O, General Manager responded on Apr 2, 2018
Dear leona, thank you for taking the time to pen such a nice review. Please know that we are always committed to providing the finest service and facilities to our guests who hopefully will leave with many fond memories. We are so glad you have enjoyed yourself. Once again, thank you and we look forward to welcoming you back.
hotel close to shopping
Everyone
Hotel is ok. Don't think it was worth the price. Could've stayed similar located hotel for cheaper.
Review comment
Amit O, General Manager responded on Jan 15, 2018
Dear chris, Thank you for taking the time to share your feedback. We are happy to hear that your overall stay was comfortable. Please know that we value your feedback. Once again, thank you and we hope you will allow us the opportunity to welcome you back.
top notch place
Everyone
Excellent facility convenient to restaurants and shopping
Review comment
Amit Oberoi responded on Oct 6, 2017
Dear Pete, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amit Oberoi General Manager
perfect location! center of commerce n residences.
Everyone
The best place to stay! For business, to meet friends, hold conference or just to hang out.
Review comment
Amit Oberoi responded on Jul 11, 2017
Dear la verne, calif, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amit Oberoi General Manager
too much traffic 3 hrs for 7 km...crazy
Everyone
Had a Garden Wing room, but no view to garden only seeing another bldg.
comfortable to the level of paradise
Everyone
We love being checked-in directly to the room instead of standing in the lobby. Traffic in Manila was horrendous, thus it was really nice not to have to stand in line to check-in. We were greeted by a hotel representative and taken directly to our room. Plus, the wedding anniversary chocolate cake was a nice surprise. The room was so comfortable --- bed, shower, and all the amenities. And the wi-fi! But most importantly, the staff are so friendly and accommodating. This is our second stay at this hotel and we would definitely be back. We decided that this will be our go-to hotel when in Manila.
convenient, clean and secure
Everyone
Security is taken serious at this hotel. It was convenient to restaurants and shopping at the nearby mall. The place was kept very clean and all the staff was very friendly!
next to shopping complex with restaurants/cinemas.
Everyone
Would stay here again. Very close to shopping complex with restaurants and cinema. Breakfast was good with both American and Filipino dishes. Even sushi rolls.
satisfaction
Everyone
Coming from the airport with the traffic, it was so nice of the staff to make sure that everything we need is attended. All of the staff that I encountered was so professional and great customer service. Room is clean and has a comfortable ambience. Great hotel and will definitely recommend to others. Customer service is quick to response to our needs.
Thank you for taking the time to share your review. We are delighted to hear that you have an enjoyable stay with us. Please know that we value your feedback. Once again, thank you and we look forward to having you with us again soon.