Garden Wing, Deluxe Room
from $118
Edsa Shangri-La, Manila
5.0 out of 5.0
4.4
out of 5
"Very good!"
See all 15 reviews
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Recent guest reviews
The best place to stay! For business, to meet friends, hold conference or just to hang out.
Had a Garden Wing room, but no view to garden only seeing another bldg.
We love being checked-in directly to the room instead of standing in the lobby. Traffic in Manila was horrendous, thus it was really nice not to have to stand in line to check-in. We were greeted by a hotel representative and taken directly to our room. Plus, the wedding anniversary chocolate cake was a nice surprise. The room was so comfortable --- bed, shower, and all the amenities. And the wi-fi! But most importantly, the staff are so friendly and accommodating. This is our second stay at this hotel and we would definitely be back. We decided that this will be our go-to hotel when in Manila.
Security is taken serious at this hotel. It was convenient to restaurants and shopping at the nearby mall. The place was kept very clean and all the staff was very friendly!
Would stay here again. Very close to shopping complex with restaurants and cinema. Breakfast was good with both American and Filipino dishes. Even sushi rolls.
Coming from the airport with the traffic, it was so nice of the staff to make sure that everything we need is attended. All of the staff that I encountered was so professional and great customer service. Room is clean and has a comfortable ambience. Great hotel and will definitely recommend to others. Customer service is quick to response to our needs.
This is the first time I've stayed in a hotel here in Manila for an extended period of time. My stay here was comfortable, safe, and just what I needed!
It was a complete overnight stay. We were placed in the highest floor with a perfect view of the city. The place is newly renovated with the smell of fresh paints. Overall it was an excellent stay
Every crew member was helpful, accommodating and more than willing to go the extra mile.
Spent two weeks working in Manila. More of a family-focused than a business hotel.
Hotel was as good as always. Only problem was that the folks I was working with had to shift from EDSA to Makati and I was absolutely SHOCKED that the Shang would not move me to that hotel without forcing me to pay for both rooms at the full rate ... essentially a penalty. I expected more from their customer service and may need to rethink my long-term commitment to their brand when I travel, Internationally.
I was misled by the receptionist that my upgrade include the breakfast buffet and i was charged inappropriately. i would suggest that the management train the staff about this matter so there will be no surprises at the check out time.
Edsa Shangri-La was in a good location, close to shopping malls, relatives, other areas in Manila. It was easier to get around without having to take public transportation. Edsa Shang had great restaurants but did not offer 'specials' to Balikbayans, just locals. The buffet was way too crowded but had some awesome food. The security people inside the hotel were paranoid, didn't greet us and made us feel uncomfortable overall. The staff were friendly and provided great service. The swimming pools got crowded with many nannys and at one point we even saw a little boy urinate right on the edge of the pool! don't swallow the pool water!
The service was exceptional and the facilities were delightful and I will be going back.
My sister and I traveled from USA and received excellent service from desk/concierge/room service and dietary staff. Everyone went out of their way to answer any questions or direct us. Due to Typhoon Parma the pool/garden areas were not accessible and was disappointed but realize out of hotel hands.
Guest reviews for Edsa Shangri-La
perfect location! center of commerce n residences.
Everyone
The best place to stay! For business, to meet friends, hold conference or just to hang out.
too much traffic 3 hrs for 7 km...crazy
Everyone
Had a Garden Wing room, but no view to garden only seeing another bldg.
comfortable to the level of paradise
Everyone
We love being checked-in directly to the room instead of standing in the lobby. Traffic in Manila was horrendous, thus it was really nice not to have to stand in line to check-in. We were greeted by a hotel representative and taken directly to our room. Plus, the wedding anniversary chocolate cake was a nice surprise. The room was so comfortable --- bed, shower, and all the amenities. And the wi-fi! But most importantly, the staff are so friendly and accommodating. This is our second stay at this hotel and we would definitely be back. We decided that this will be our go-to hotel when in Manila.
convenient, clean and secure
Everyone
Security is taken serious at this hotel. It was convenient to restaurants and shopping at the nearby mall. The place was kept very clean and all the staff was very friendly!
next to shopping complex with restaurants/cinemas.
Everyone
Would stay here again. Very close to shopping complex with restaurants and cinema. Breakfast was good with both American and Filipino dishes. Even sushi rolls.
satisfaction
Everyone
Coming from the airport with the traffic, it was so nice of the staff to make sure that everything we need is attended. All of the staff that I encountered was so professional and great customer service. Room is clean and has a comfortable ambience. Great hotel and will definitely recommend to others. Customer service is quick to response to our needs.
comfortable & safe
Singles
This is the first time I've stayed in a hotel here in Manila for an extended period of time. My stay here was comfortable, safe, and just what I needed!
overnight
Families
It was a complete overnight stay. We were placed in the highest floor with a perfect view of the city. The place is newly renovated with the smell of fresh paints. Overall it was an excellent stay
excellent getaway; home away from home.
Singles
Every crew member was helpful, accommodating and more than willing to go the extra mile.
good family-focused hotel -- ok for business
BusinessTravelers
Spent two weeks working in Manila. More of a family-focused than a business hotel.
Dear la verne, calif, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amit Oberoi General Manager