Location is good. Amenities are lacking in the room.
very irritating & unhealthy smell of smoke in the lobby.
The security of the hotel. The politeness and friendliness of hotel staff.
Great customer service. The phone operators were very professional and responsible.
I love the place. I got a non smoking rooom but i scould still smell cigarette in the room.
Very nice but making room delayed although many time requested
Great hotel! Close to the airport and Mall of Asia. Would recommend it to others...
Staff were very friendly and knowledgeable. I was a day late in checking but they made sure the room will be ready as soon as I arrived with just a phone call. Thank you to Mads for helping me on the phone and Kelvin and Mark for making sure our baggage’s were secure and promptly taken to our room. The check in process was short and efficient. Thank you Hyatt staff for a great stay and a special thank to housekeeping for ensuring our room was upon return , it was perfect.
Great location Outstanding bed Excellent restaurants
Best place to watch live bands till 4 a.m., with perfect seating arrangement. Breakfast included during our stay was awesome. Will definitely go back and stay again, very near to the airport.
Room not that clean. House keeping attentive. Overall, it's ok. Not good not bad
HOTEL IS CLEAN NEAR THE AIRPORT. THE CHECK IN IS LONG TO WAIT.
The over all service was magnificent and I will surely recommend Hyatt City of Dreams Manila.
Excellent tour opportunities and Joey was a very good consierge.
Great property overall. Very clean. Lobby lounge and cafe are great. Courteous staff Only negative was having to call 3 times forntowels tonthe room. Took a total of 4 hours after first request.
Helpful club lounge staff as well as Hotel front desk- Jarvis
Located in Tambo within a 5-minute walk of City of Dreams Manila, Hyatt Regency Manila, City of Dreams is within 2 miles (3 km) of other popular sights like SM Mall of Asia. This 5-star hotel has 363 guestrooms and offers a casino, an outdoor pool, and free in-room WiFi.
This hotel serves as home to a lobby lounge, along with a restaurant that specializes in Asian cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.
All 363 air-conditioned rooms provide iPod docks, minibars, and coffee makers. Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer free toiletries and slippers. Free newspapers, free bottled water, and laptop-compatible safes are also available.
Guests of Hyatt Regency Manila, City of Dreams enjoy a casino, an outdoor pool, and a fitness center. Free valet and self parking are available, and there's also an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, express check-in, and express check-out.
Location is good. Amenities are lacking in the room.
very irritating & unhealthy smell of smoke in the lobby.
The security of the hotel. The politeness and friendliness of hotel staff.
Great customer service. The phone operators were very professional and responsible.
Thank you for your kind rating and comments. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.
I love the place. I got a non smoking rooom but i scould still smell cigarette in the room.
Thank you for your kind rating and comments. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.
Very nice but making room delayed although many time requested
Thank you for your kind rating and comments. We are working hard to promptly respond to guest requests. We look forward to welcoming you back on your next Manila visit. It will be an opportunity to show that we understand you and your expectations better.
Great hotel! Close to the airport and Mall of Asia. Would recommend it to others...
Thank you for your kind rating and comments. We look forward to welcoming you back, an opportunity to show that we understand you and your expectations better.
Thank you for your rating. We hope we could get more details so we can fully understand what your experience was like. We hope to welcome you back in the future, an opportunity to show that we understand you better.