We reserved a handicapped room. When we arrived we were told there were no handicapped rooms available. We were given another room and after moving our luggage, etc into the room we discovered there was no room for my husband's mobility scooter nor was there a chair for him to sit in. We went back to the front desk and were delayed approximately an hour while the clerk tried to locate a room. Finally moved into the room that was located way down a long hallway. The ice machine was located outside of our room with a sign that said it was out of order and to use the 4 or 5 floor ice machine. I went up to the 4th floor which was apparently under construction and was FILTHY! I spoke to the manager when checking out and she told me to contact Orbitz about a refund. I spoke to Orbitz who called the hotel and was refunded $20 which I found very disappointing for all the trouble.
we forgot to book a hotel earlier in the day and it was late night when we did, glad to have gotten the room! Clean and staff was nice
The property looked uncared for. I was surprised thst it was rated as a 3 star hotel after seeing its condition.
I loved the staff so friendly and helpful. My room was just as the photo showed,. Didn't like the construction interference otherwise our stay was just perfect. Our first hotel in silver springs was horrible at the double tree Hilton downtown. I would never consider that franchise again . My family has always stayed at a Wyndham in state and out of state. We will be back soon Thank you for your kindness. Me. Wade
Glorified truck-stop! Lobby and cafe are bright and shiny until you get past double doors and walk into main part of hotel. Rooms old, with STICKY, musty carpeting and smelly hvac system. Bathroom had no ventilation and poor lighting. Ice maker on my floor not working, and other floors had leaking machines. Elevators slowwww and rickety. Didn’t feel safe at all.
no desk chair in spite of 3 requests. No shampoo after initial day.
I like the room how clean it was with all utilities for my need it tv with muchos chanels one important thing they serve a good breakfast.
I liked that there was a pool and a fitness center. I did not like that they were both not working at all.
The staff was very nice, helpful and friendly. Very clean
Property was clean, staff was nice. Enjoyed the pool with my girls.
Lobby business center printers were not connected. Could not print airplane boarding pass.
This is an older hotel that could use some upgrading. That being said it was very clean. The front desk staff needs some training in working with customers. I asked one clearly if they gave out change for the laundry and he said no. I asked him if there was a change machine and he said go ask the manager who was in the dining room. Later I called down to the same clerk and asked if I could extend my stay for the same rate and he said he’d call me back..... but he never did. So I checked out. Breakfast was so-so.
Clean - quick check in - great staff...the hotel is a great bargain and close to all major points of interest
They didn’t have a room for us to check in around 6pm when we had plans at 730pm. Their normal check in is at 3pm. There were five other people waiting on rooms before us that took over an hour to get our rooms. All the ice machines were broke and there was no room service. Room service was advertised, but the front desk said there was no such thing. The toilets were all clogged at the lobby and the pool area while we were waiting on our room... it can only get better from here right?!
Obviously I secured this hotel through the Orbitz website and when I proceeded to check in, I was unable to due to the hotels staff asking me for a "Rate Code". I have never heard of this term before and I have traveled many times. The hotel was able to see my reservation but could not proceed with check-in due to this "Rate Code". After calling Orbitz customer service twice I was finally able to proceed after waiting over an hour. They were able to issue room keys but had to contact the on-site manager, which I never seen.
It was okay... a,bit scary , I had a man try to pull me in,his room, they moved me floors but I don't know if they kicked him out
Run down hotel. Rooms/facilities need a lot of upgrading.
Located within a mile (2 km) of Manassas National Battlefield Park, Wyndham Garden Manassas is within 3 miles (5 km) of Sunnybrook Golf. This 158-room, 3-star hotel has a restaurant, an outdoor pool, and an indoor pool.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free manager's reception.
All 158 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.
Wyndham Garden Manassas features an indoor pool, an outdoor pool, and a 24-hour fitness center. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
We reserved a handicapped room. When we arrived we were told there were no handicapped rooms available. We were given another room and after moving our luggage, etc into the room we discovered there was no room for my husband's mobility scooter nor was there a chair for him to sit in. We went back to the front desk and were delayed approximately an hour while the clerk tried to locate a room. Finally moved into the room that was located way down a long hallway. The ice machine was located outside of our room with a sign that said it was out of order and to use the 4 or 5 floor ice machine. I went up to the 4th floor which was apparently under construction and was FILTHY! I spoke to the manager when checking out and she told me to contact Orbitz about a refund. I spoke to Orbitz who called the hotel and was refunded $20 which I found very disappointing for all the trouble.
we forgot to book a hotel earlier in the day and it was late night when we did, glad to have gotten the room! Clean and staff was nice
Thank you for taking the time to tell us about your experience at Wyndham Garden Manassas. It is always a pleasure to receive positive feedback. I will share your comments with our team. Here at Wyndham Garden, we continuously strive to exceed your expectations.
The property looked uncared for. I was surprised thst it was rated as a 3 star hotel after seeing its condition.
Thank you for taking the time to tell us about your experience at Wyndham Garden Manassas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are working on the schedule for renovations to hope to be completed by 2019. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
I loved the staff so friendly and helpful. My room was just as the photo showed,. Didn't like the construction interference otherwise our stay was just perfect. Our first hotel in silver springs was horrible at the double tree Hilton downtown. I would never consider that franchise again . My family has always stayed at a Wyndham in state and out of state. We will be back soon Thank you for your kindness. Me. Wade
Thank you for taking the time to tell us about your experience at Wyndham Garden Manassas. It is always a pleasure to receive positive or any feedback. I will share your comments with our team. Here at Wyndham Garden, we continuously strive to exceed your expectations.
Thank you for taking the time to tell us about your experience at Wyndham Garden Manassas. It is always a pleasure to receive positive or any feedback. I will share your comments with our team. Here at Wyndham Garden, we continuously strive to exceed your expectations.
Glorified truck-stop! Lobby and cafe are bright and shiny until you get past double doors and walk into main part of hotel. Rooms old, with STICKY, musty carpeting and smelly hvac system. Bathroom had no ventilation and poor lighting. Ice maker on my floor not working, and other floors had leaking machines. Elevators slowwww and rickety. Didn’t feel safe at all.
Thank you for taking the time to tell us about your experience at Wyndham Garden Manassas. We are working on the renovations I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Thank you for taking the time to tell us about your experience at Wyndham Garden Manassas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
no desk chair in spite of 3 requests. No shampoo after initial day.
Thank you for taking the time to tell us about your experience at Wyndham Garden Manassas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Garden, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
I like the room how clean it was with all utilities for my need it tv with muchos chanels one important thing they serve a good breakfast.
Thank you for taking the time to tell us about your experience at Wyndham Garden Manassas. It is always a pleasure to receive positive feedback. I will share your comments with our team. Here at Wyndham Garden, we continuously strive to exceed your expectations.
Thank you for taking the time to tell us about your experience at Wyndham Garden Manassas. It is always a pleasure to receive positive feedback. I will share your comments with our team. Here at Wyndham Garden, we continuously strive to exceed your expectations.