Hotel Puerta De Alcala
3.0 out of 5.0
3.5
out of 5
Average Guest Review
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Recent guest reviews
My star rating is relevant to the star rating of the hotel. We used this hotel on the last day of our road trip in Spain. It allowed us to see Alcala De Henares which is a UNESCO World Heritage site on our last day and have a fairly short drive (30-45 minutes) to the Madrid airport the next morning. The hotel is in a quiet location away from the town center so it's not within walking distance if you want to go out and wander the town. The room was very nice and the staff very helpful. We did not use the restaurant.
I chose this hotel because it was reasonably priced and in [...] it showed airport shuttle service was available. However, after arriving at 1AM, we found out there was no airport shuttle available. We were too tired to deal with it. When we got to the room, for our 4 hours of sleep, it was a smokers room; had twin beds and those beds were very uncomfortable. Even our taxi driver had trouble finding the hotel.
Reviews from Trip Advisor
42% of guests recommend this hotel
Total of 57 reviews
