Hotel Emperador

4.0 star property
Hotel with a rooftop terrace, steps from Gran Via
VIP Access

Choose dates to view prices

Photo gallery for Hotel Emperador

Exterior
Outdoor pool, sun loungers, lifeguards on site
Outdoor dining
Lobby lounge
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Gran Via 53, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Lope de Vega Theatre
    ‪1 min walk‬
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(21 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room (Interior)

8.2 out of 10
Very good
(21 reviews)
  • 96 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

8.8 out of 10
Excellent
(158 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Triple Room

9.6 out of 10
Exceptional
(18 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Emperador is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 232-room, 4-star hotel has a bar/lounge along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Gran Via - 1 min walk - 0.0 miles
  • Lope de Vega Theatre - 1 min walk - 0.0 miles
  • Plaza de España - Princesa - 1 min walk - 0.1 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Puerta del Sol - 10 min walk - 0.6 miles

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Carl's Jr - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Generator Rooftop - ‬1 min walk
  • ‪Steakburger - ‬1 min walk

About this property

Hotel Emperador

Hotel with a rooftop terrace, steps from Gran Via
At Hotel Emperador, guests enjoy an outdoor pool, a gym, and a rooftop terrace. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include free WiFi in public areas, a conference center, and a business center.
TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Are free cancellation options available at Hotel Emperador?

Hotel Emperador offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Emperador?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Hotel Emperador on Dec 16, 2025 start from $167.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel Emperador?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Royal Palace of Madrid. You'll also find Plaza Mayor and El Retiro Park within a short drive.

Is there parking available at Hotel Emperador?

No, this hotel doesn't offer parking.

Does Hotel Emperador feature a casino?

No, Hotel Emperador doesn't have a casino.

Is there an indoor pool at Hotel Emperador?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Hotel Emperador?

Couples staying at this hotel will appreciate amenities like a minibar as well as a poolside bar and an outdoor pool.

Does Hotel Emperador have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Emperador have a restaurant with a breakfast menu?

Yes, Hotel Emperador serves buffet breakfast each morning for a surcharge from its cafe.

Does Hotel Emperador allow pets to stay for free?

No, pets aren't allowed at Hotel Emperador though service animals are welcome.

Does Hotel Emperador have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Emperador?

The closest major airport to Hotel Emperador is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.1 mi away (22 minutes by car).

Can I book a room with a balcony at Hotel Emperador?

No, you won't find guestrooms with balconies at Hotel Emperador.

Does Hotel Emperador have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Emperador.

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1309 out of 1859 reviews
Rating 8 - Good. 394 out of 1859 reviews
Rating 6 - Okay. 103 out of 1859 reviews
Rating 4 - Poor. 25 out of 1859 reviews
Rating 2 - Terrible. 28 out of 1859 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool and observation deck has beautiful views of the city. It is conveniently located to everything.
Stayed 3 nights in Oct 2025

10/10 Excellent

Camilo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. In the gran Via near Plaza de España. Staff very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Aug 2025

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities, room comfort

Depressing hotel - would not recommend

We had high expectations from reading the reviews and profile of the hotel, particularly as it claims to have been recently renovated, however we were incredibly disappointed about the hotel, which is dated, noisy, dirty and overpriced with less than polite staff. The breakfast room is akin to God’s waiting room - so depressing and with a poor selection and quality of food given the extortionate price charged for breakfast. The roof terrace is always packed and feels what can only be described as an episode of the tv programme Benidorm. We would not come back here or recommend it.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hiral

Stayed 3 nights in Aug 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing hotel for the money. The staff are also exceptional at this hotel. We have had an amazing stay and will be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent series
Stayed 4 nights in Aug 2025

8/10 Good

Maciej

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location.
Stayed 10 nights in Aug 2025

6/10 Okay

Sagarika

Stayed 4 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Marie Guerda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient location good customer service
Stayed 3 nights in Aug 2025

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ese es mi hotel preferido en Madrid sobre la gran vía y cerca de todo , el personal excelente y la limpieza la mejor
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, friendly and helpful staff, clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe close to shopping and transportation
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing. Great way to end the day.
Stayed 5 nights in Aug 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located , you’ll get to all the tourist spots in the city center within 10 minutes walk
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Should have iron in the room always
Stayed 1 night in Aug 2025

6/10 Okay

Julio

Traveled with family
Disliked: Room comfort
La relación precio calidad no está acorde
Stayed 4 nights in Aug 2025

10/10 Excellent

Cherrie Pie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to everything.Very clean and Staff are nice .we’ll surely come back to this place .
Stayed 10 nights in Jul 2025

10/10 Excellent

Humberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gusto el espacio en la habitacion, el desayuno, muy amable el servicio si nesecitas un taxi,en general lo recomiendo
Stayed 3 nights in Aug 2025

10/10 Excellent

mercedes, odessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with an excellent location and a rooftop bar and pool area that is top in the city. We were told we got a room upgrade. But our room was actually very small and very tight quarters. All the rooms around us seem to be larger.
Stayed 4 nights in Jul 2025

10/10 Excellent

Bita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Nice and elegant place with nice staffs and great service. Close to the city nice location
Stayed 1 night in Aug 2025