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Meliá Madrid Princesa

5.0 out of 5.0

Recent guest reviews

We recently spent three nights in this stylish hotel at the suggestion of a travel agent. It seemed to draw a stream of hip, well-dressed people and was decorated beautifully, assuming you like contemporary cool. We were fortunate to have a large, airy room with a wonderful view of the city. The toiletries were a high quality brand, the beds were comfortable and the tea and coffee provided were better than typical. The hotel even offered a pillow menu. We really only used the hotel for sleeping and resting, so can't offer any insight into the lobby bar, restaurant, gym or other amenities, but for our needs it was ideal. The staff were exceptionally helpful with directions as well as suggestions; one of them recommended a restaurant that was so good we went back a second time. The neighborhood was nice and the proximity to Plaza Espana, the Royal Palace, Debod Park and other popular attractions made it an ideal location.

We stayed here for three nights and could not be happier. The hotel is beautiful with nice clean rooms. But what makes this hotel exceptional is amazing staff and location. I would like to say special thanks to Bianca Iglesias, who went above and beyond to help us answer any questions or address any concerns we had. This makes a big difference for me personally when I review the hotel. Also special thanks to the bellmen, who always were very helpful with getting us a taxi. The hotel is located right next to Ventura Rodriguez metro station, near many great local bars and restaurants, and near major tourist attractions. There are very nice toiletries provided. Pool is still under construction. Breakfast buffet is great, lots of options for everyone.

So, this should be one of the coolest hotels in Madrid and the reception certainly makes you feel that this is going to be a great experience... But it’s not! So, I was staying - as per most of my trips with work - the price of this hotel was extortionate, but that aside, it was disappointing for the money. First off, the room, this was nice and airy, I had a good room at the top of the building with a window that opened - a rarity in hotels nowadays! The bed was comfortable, but no mattress topper and so was fairly hard. The bathroom was definitely very good and had some amazing toiletries, from ritual!! Now on to the not so good. Staff were hassled and too busy when I arrived. When you get to a 5 star hotel it’s good to be made that you feel you are the most important person at that time. Although the receptionist was learning and that’s fine, her colleague took over my ‘welcome in’ process and then promptly tried to check 5 other people that had arrived after me. Hmmm - not great! I eventually got checked in and things were ok. The gym - this is a joke. 3 pieces of equipment, all the instructions in Spanish and no fan for when things get steamy!!! No running machine either. The hotel is in a lovely district of Madrid, but if I had paid the sort of money for my stay, I would have been very upset. Melia hotels on the whole are fabulous, I would recommend everyone I have stayed in, but not this one. Try the Westin up the road!!

Loved our time at Melia hotel. My grandson and I stayed here while attending a Real Madrid soccer game. The only complaint we had is the location. Had to take taxis to get to any of the points of interest. Couldn't find any fun little cafes within short walking distance.

The hotel and staff overall very friendly and helpful . Room is clean and practical. Approx ten minute walk to Gran Via for decent restaurants. The room service was expensive cold and not much of it so quite disappointed.

We loved the Melia Princesa. The location is great, close to Plaza Espana and Arguelles. We booked a suite with a Jacuzzi and it was fantastic (small complaint, the Jacuzzi had a habit of making a horrible loud noise for about a minute, 10 minutes after you finished with it... really weird)... the tub had a giant bay window so you could look out at the city. The bed was very comfortable, and the room well appointed. SO what sets this 5-star apart? We paid for the "Level" service upgrade. It sounds like a scam... an extra $20 bucks a day, but it was SO worth it. We used the lounge everyday... it has awesome tapas and drinks, and it is a cool and relaxing place to spend an hour before you go out, or after you come back. Our one complaint was the "gate-keeper" of the lounge was a pill... we wanted to take a coke back to our room and they ran after us to stop us. Stupid. Overall, the Level takes a decent, but slightly overpriced hotel and put it over the top. The included breakfast was big... huge selection at the buffet... but the flavors were pretty mediocre.

Hotel is good at a great location in madrid. Everything being so close and at walking distance. I would rate it as a 4 star experience as it falls lil short of the 5 star vibe but overall experience was good. Staff is very polite and helpful. The food and service is good and breakfast is also elaborate.

When you can book a five-star hotel for €110 a night after having slept on three star beds for three weeks straight, you should do it. And that is exactly what we did, but to find holes in your sheets in a five-star hotel and then be denied a room change (at a time when they’re practically giving away rooms at unheard rates) to be told the hotel is completely full seemed like a huge stretch to me. Great beds and bathrooms await you, but expect to be nickeled and dimed for any extras including a 4€ bucket of ice! Beware there are only 2 balconies in the entire hotel and there are no outdoor public spaces offered at this hotel.

We chose this hotel as it was close to the University my daughter went to. It was wonderful and close to all the amenities we needed. Good staff, we took the upgrade and were so happy with it, as we were 3 people to a room. We loved the food, the ambiance and would definitely come back.

Fantastic hotel with warm staff. With the level access, you have beverages and food during all days. All dishes are with good quality. The hotel is located near the station Ventura Rodriguez and Spain place. I recommend this hotel *****

Princesa 27 Madrid Madrid

Hotel highlights

  • Walking distance to Plaza de Espana
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Moncloa-Aravaca within a short walk of Plaza de Espana, Meliá Madrid Princesa is within a mile (2 km) of other popular sights such as Plaza Mayor. This 273-room, 5-star hotel has 2 restaurants and a bar/lounge, along with free in-room WiFi. Located centrally in Madrid, it's also close to Prado Museum and Royal Palace.


Enjoy dining at one of 2 onsite restaurants including Restaurante Meliá, which specializes in international cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


All 273 soundproofed rooms feature minibars, laptop-compatible safes, and phones. Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Desks are also standard.

Property features

Meliá Madrid Princesa features free WiFi in public areas, 23 meeting rooms, and conference space. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, express check-in, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 2478 reviews