Melia Madrid Princesa5.0 out of 5.0
Recent guest reviews
Very nice hotel, exellent service, friendly and helpful staff. Located in the historical city center close to Plaza Espania. If I happen to be in Madrid again will definitely stay in the same hotel. Alejandra was very helpful and offered us room/breakfast/tapas upgrade which we absoouteky worth it.
Great customer service! High end restaurant ... Delish! Overall great hotel... Would highly recommend
Interesting location in a very urban setting. Sort of unremarkable, but not bad. Walking distance to food and entertainment.
Central location with good access to local transportation. Nice views as well.
We wanted to stay in Melia hotels throughout our honeymoon as their accommodations are always very nice, they have more modern rooms than most other European hotels. The bathroom was wonderful and there was plenty of hot water for the tub and showers. Was very pleased to see that they also had conditioner available to guests in the room as well which most hotels in Europe do not provide. We selected a queen/king room however that consisted of two twin beds pushed together which was not ideal for a honeymoon. We found the Melia in Seville did the same. Unfortunately my husband and I both lost our cell phones so we called the front desk the night prior to leaving for a wake up call the next morning as we had a train to catch and couldn't use the alarms on our phones. There is not an alarm clock for use in the hotel room, so it was imperative that we got the call so we wouldn't miss the train. They never called our room to wake us up and we ended up losing over $200 Euros for our original train tickets and for the new ones we had to buy again the next day. We called the front desk to find out what happened and why they never set the wake up call and they said they would look into it but never followed up with us. Also, the staff, although nice, had difficulty making restaurant recommendations and didn't seem to know much about any food options in the city with the exception of one - two restaurants - one of which was closed ... use a travel website or restaurant guide for Madrid instead if you want any restaurant recommendations. I am still saying that I would recommend Melia because of their room size, modern features, nice bathroom, breakfast buffet and other hotel accommodations that are difficult to find in Europe. However, I am sad that we ended up losing so much money because they didn't set our wake up call.
It is our second stay at this hotel. The first time we stayed here was two years ago. The hotel did not change at all. Everything is great. Very clean, comfortable bed, nice staff , great location. We really enjoyed our stay in Madrid.
Take the room with view. We had 1021 and had great views.
This weekend away was a birthday treat for my wife. We found the room to be modern, clean, extremely well appointed if a little on the small side. The removal of an item or two of unnecessary furniture would go a long way to free up some space though. The bar and restaurant were of very high standards. The food was excellent and fairly priced. The cocktails at the bar were skillfully made using fine ingredients from scratch but a little on the pricey side. The staff at the front desk and lobby were courteous, friendly and very helpful at all times. The location of the hotel in old Madrid could not be better. Everything that is a tourist must see plus bars and restaurants are located within easy walking distance. Overall, the hotel is excellent, Madrid is excellent. You should go.
I will recomend this hotel . Hotel staff extremely friendly. Room a little be small but nice. Breakfast very expensive.
My room was beautiful, but not at all functional. No wash cloths - apparently the hotel staff had never heard of them... a smoke detector right over the bed that had red flashing lights "to show you that it was working" according to the staff... very cute bowl-shaped sinks in the bathroom - that I couldn't quite use because my hands are too big to fit under the faucets. I'll try another place next time.
Great location and staff was very friendly. We enjoyed our stayed in this hotel. Good size room and bathrooms were very clean. Good service. Very nice atmosphere. Excellent for the price. If go again to Madrid, will definitely stay in this hotel. Loved it
Perfectly located next to the metro and an easy walk to downtown. The rooms were very comfortable, stylish and contemporary/modern. Would recommend this hotel and stay here again.
the hotel was great ..front desk friendly and accomadating..hotel very near to the center of madrid..area was great..only thing was room a little small for three adults but other than that it was clean and very modern..would stay there again..and the rate I got [...] was really good..
The Tapas Tour and the Segway Tour were excillent. Also the hotel was extremely informative and helpful in assisting us to have fun. The rooms could be a little better but still good. I had a blast!
Friendly staff, clean nice room, room could have been warmer, as it was really cold outside. LIghtning in bathroom could have been better
The Melia was an excellent hotel for the money. World class accommodations and a friendly helpful staff. Breakfast is a must as it offers great cuisine and an atmosphere of elegance. The melia has a wonderful view of the city and easy walking distance to some of the beautiful parks and area's within Madrid.
This hotel is in a great location; walking distance from Plaza de Espana and all the different shops that the women like. Restaurants are also walking distance from the hotel.
Great hotel. Beautiful. Modern. We got a great price. Location is about 100 feet from a Metro stop which takes you straight downtown or about a 20-30 minute walk to all the downtown sites. Wonderful place. Highly recommend.
The best feature of this hotel is the central location. It was under renovation when we arrived so we were not able to enjoy the swimming pool. [...]
We thought breakfast was included, it wasn´t. Because we canceled two rooms 3 weeks in advance (we reserved 4) and they would not return our money, we asked in return that they give us breakfast, and they didn´t answer because the manager was never reached an three days after we never got the breakfast or the money. I would never go back to Melia Princesa Madrid
Located in Madrid City Centre within a short walk of Plaza de Espana, Melia Madrid Princesa is within a mile (2 km) of other popular sights such as Plaza Mayor. This 274-room, 5-star hotel has 2 restaurants and a bar/lounge, along with free in-room WiFi. Located centrally in Madrid, it's also close to Prado Museum and Royal Palace.
Enjoy dining at one of 2 onsite restaurants including UNO by Melia, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.
All 274 soundproofed rooms feature minibars, laptop-compatible safes, and phones. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available, and rooms also include desks.
Melia Madrid Princesa features free WiFi in public areas, 21 meeting rooms, and conference space. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 90 per person one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, express check-in, and free newspapers.