Dear Hotel Madrid

4.0 star property

Choose dates to view prices

Photo gallery for Dear Hotel Madrid

Outdoor pool, open 10:00 AM to 5:00 PM, sun loungers
Snack bar
Bar (on property)
Staircase
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Gran Via 80, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

Deluxe Room, Non Smoking, City View

8.8 out of 10
Excellent
(64 reviews)
  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Premium Room, City View (High floor)

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Family Room, 2 Bedrooms, Connecting Rooms, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Luxury Suite, City View (High floor)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Triple Room, Non Smoking, City View

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Room, Non Smoking, City View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room with Terrace

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Dear Hotel Madrid is adjacent to Plaza de España - Princesa and within a 10-minute walk of other popular attractions like Royal Palace of Madrid. This 4-star hotel has 162 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Centrally located in Madrid, the hotel is connected to a shopping center and also a short walk from Puerta del Sol and Plaza Mayor.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 miles
  • Gran Via - 1 min walk - 0.1 miles
  • Royal Palace of Madrid - 10 min walk - 0.5 miles
  • Plaza Mayor - 11 min walk - 0.6 miles
  • Puerta del Sol - 13 min walk - 0.7 miles

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪VIPS Plaza de España - ‬1 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬1 min walk
  • ‪Taberna Rincón de Reyes - ‬1 min walk

About this property

Dear Hotel Madrid

Guests staying at Dear Hotel Madrid enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for EUR 30 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this boutique hotel include a hot tub, a meeting room, and express check-out.
Guests can expect free WiFi and 32-inch Smart TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. IPod docks, minibars, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 37 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 22 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nice To Meet You

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities will be closed during May, October, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 37.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 5:00 PM.
  • No rollaway or extra beds are available.

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Are free cancellation options available at Dear Hotel Madrid?

Dear Hotel Madrid provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Dear Hotel Madrid?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Dear Hotel Madrid on Mar 22, 2026 start from 200.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Dear Hotel Madrid?

This hotel is situated in Madrid Centro within a 10-minute walk of Gran Via and Royal Palace of Madrid. You'll also find Puerta del Sol and Plaza Mayor less than a mile away.

Will I be able to park at Dear Hotel Madrid?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 37.00 per day (discounts available).

Does Dear Hotel Madrid feature a casino at the property?

No, Dear Hotel Madrid doesn't have a casino.

Will I find an indoor pool at Dear Hotel Madrid?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 10:00 AM and 5:00 PM.

What will couples enjoy most about a stay at Dear Hotel Madrid?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Does Dear Hotel Madrid have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Dear Hotel Madrid feature a restaurant that includes a breakfast menu?

Yes, Dear Hotel Madrid serves buffet breakfast for a surcharge each morning at Nice To Meet You.

Will Dear Hotel Madrid allow pets to stay free of charge?

No, pets aren't allowed at Dear Hotel Madrid.

Does Dear Hotel Madrid have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Dear Hotel Madrid?

The closest major airport to Dear Hotel Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.3 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Dear Hotel Madrid?

No, there aren't any guestrooms with balconies at Dear Hotel Madrid.

Does Dear Hotel Madrid host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Dear Hotel Madrid.

Dear Hotel Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Stayed 4 nights in Nov 2025

10/10 Excellent

Conner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elena at the front desk was amazing, everyone was incredibly hospitable. Hotel was in the perfect location, right next to the metro and nearly everything we wanted to see was walkable. The downstairs area was incredibly helpful for us to decompress, change, and go about our day before our 3:00pm check-in. I would stay here again in a heartbeat.
Stayed 2 nights in Nov 2025

6/10 Okay

Danielle

Liked: Cleanliness
Disliked: Amenities
I booked this hotel for the airport shuttle service. It said to mention this so it could be scheduled. When I checked in (Friday) I mentioned needing the airport shuttle on Monday morning. I was told they could help me schedule a taxi. No shuttle. Phone in the room didn’t work so I had to go to the lobby to make a request. Coffee was only instant. Breakfast didn’t start until after 8am so we were unable to use the breakfast we added to our 2nd night. Rooms were fine but shower amenities did not fit in the holders and could not be used. A weird side table blocked the fridge and needed to be moved to access it. Without the airport shuttle I would definitely wouldn’t stay there again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaylene

Stayed 2 nights in Nov 2025

10/10 Excellent

Vance

Stayed 2 nights in Nov 2025

6/10 Okay

Hugo

Ok
Stayed 1 night in Sep 2025

6/10 Okay

Hugo

Ok. Nothing great
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Really super helpful and friendly staff, really nice rooms and super clean.
Stayed 3 nights in Nov 2025

6/10 Okay

jingchun

Room is just OK.
Stayed 4 nights in Nov 2025

10/10 Excellent

Emad

Stayed 4 nights in Oct 2025

10/10 Excellent

Mason

Stayed 1 night in Nov 2025

10/10 Excellent

Dominique Germaine

Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of Madrid. The property itself is very nice, with comfortable rooms and pleasant accommodations. The staff was generally helpful, though service could be a bit more attentive at times. Overall, a good stay and excellent value for the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Juliette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Great area | Very nice and friendly staff | Definitely considering staying here in our next trip to Madrid
Stayed 3 nights in Oct 2025

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and cleanliness. Roof Top was great too
Stayed 4 nights in Oct 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Konstantin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The selection could have had more variety.
Stayed 2 nights in Oct 2025

10/10 Excellent

karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice, AC worked perfectly fine. Lived the location was very convenient.
Stayed 5 nights in Oct 2025

8/10 Good

gines

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE LOCATION IS GREAT HOWEVER THEY SHOULD INCLUDE INSTRUCTIONS ON PARKING.
Stayed 1 night in Oct 2025

10/10 Excellent

Angelica

Liked: Cleanliness
Stayed 4 nights in Oct 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Break

The only complaint was the lack of tea and coffee making facilities in the room. Otherwise, the hotel was great.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mirelys

Liked: Cleanliness, staff & service, property conditions & facilities
VERY GOOD
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Stayed 6 nights in Oct 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Ellen

Stayed 1 night in Sep 2025