Hotel Nuevo Madrid4.0 out of 5.0
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Recent guest reviews
Hotel is in a residential area nothing is nearby. Spy and Jim are very nice but other than breakfast buffet restaurant was just ok very basic food. The worst part is the AC in the rooms very difficult to figure out how to use and wasn't working properly
I had a good stay, the room was clean and the hotel is in a quiet area which is good if you want to get some rest.
For a 4 star hotel the room was very small with very little space. The TV didn't work and the internet got disconnected every 10 minutes. Decoration and cleaninless was good, it is located in middle of nowhere but the metro was near (about 15-20 minutes walking)
The first night of our stay was uncomfortable. The bed was so hard that I ached in the morning. I told the staff and during the day while we were out seeing Madrid, they changed AND UPGRADED the mattresses, changed the shower curtain, provided brand new bathrobes, made the beds up with gorgeous, soft, new sheets, and left chocolates on our pillows! I don't think I'll ever experience service like this again. The second night we slept in incredible comfort and awoke feeling refreshed. This hotel management and staff take customer comments seriously. I am extremely impressed by their commitment to excellence. Thank you, Nuevo Madrid!
Great hotel. 10-15 minutes walk to metro but nice exercise. Staff was very accommodating. Loved it! I will stay there again.
We mainly just slept at the hotel, we did not take advantages of all the amenities. The hotel is in a great location.
A little off the main path, but easy access to bus and metro stations...best way to get around! Good base to get away from the busy downtown area, unless you plan to spend all your time in the city center anyway. Friendly, professional, helpful staff. Excellent accommodations.
Located in Arturo Soria, Hotel Nuevo Madrid is within 2 miles (3 km) of sights such as Parque de Berlin and Cuatro Torres Business Area. This 225-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. Near the airport, it's also near Madrid Congress Centre and Santiago Bernabeu Stadium.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.
All of Hotel Nuevo Madrid's 225 soundproofed rooms provide minibars, laptop-compatible safes, and desks. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and bidets, and beds sport down comforters.
Guests staying at Hotel Nuevo Madrid enjoy access to a full-service spa, a health club, and a spa tub. Self parking is offered for EUR 17 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.