- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, MasterCard, and Visa.
- Due to national regulations, cash transactions can't exceed EUR 2500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
- Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
- No rollaway or extra beds are available.
Hotel Nuevo Madrid4.0 out of 5.0
Recent guest reviews
I stayed here in July 2017 with my family. The rooms are good. The location is not so great, out of the main city and along a highway. Every thing went fine. I would just mention the staff at bar on the ground floor next to the reception........the staff i think is not polite. This is based on the experience when I requested the bar tender to provide me with only hot water.....to this she made an unfriendly gesture clearly signalling it was not a welcome move. And, the person was not good in English at all.
I had several bags in my room and called to reception for the check out. It denied me help till 30-40 minutes later so I took all the lugagge and brought down to the reception by myself. I also didn´t have any help downstairs to take my bags to the car. And there were employees seeing me carrying the luggage. Service means to help, to support, to make the stay friendly not only to smile at ther entrance of the hotel
I must say, this has been one of the nicest hotels I've ever stayed in! Although it may be out of the way from Madrid, it has convenient transport links within a few minutes walk from the hotel. The hotel looks fantastic, with the lobby being the main highlight. The food on offer at the bar is great and offers a variety to meet everyone's needs. The most important aspect of this hotel has to be the staff! They are always so friendly, willing to help and, for those who do not speak Spanish, they are multilingual. A enjoyable stay and I will look forward to staying here again!
The hotel is located right at a big highway (ask for a room not facing to it!) and about 20 Minutes from the airport. It's good for business but away from the center. Lobby looks impressive on the first look but with the second it becomes obvious that a little renovation, maintenance would help. The rooms underline that. The furniture is run down and the maintenance "repairs" do their best to cover the truth. Bar is ok but unfortunately no Spanish beer on tap. Reception is friendly and effective. Breakfast is definitely the highlight as the selection is great and the staff is very friendly! Four stars....you need to close an eye....
Hotel near a noisy highway. Windows not insulated against noise. In upper floors rooms the external machinery of air conditioning is noisy as well : pipe plates keep banging until midnight. No transportation except cabs. 1st subway is 15mns away No pleasant surroundings. Avoid the area.
Really enjoyed the hotel with good spa which we enjoyed when it was snowing, courtesy bus into town saturday and sunday, but on sundays theres no return, so we had to get 2 metros and a bus back.Its got parking if youve driven there. The hotel was a lot cheaper than similar city centre hotels so some inconvenience had to be expected. Had an evening meal in the café which was very ordinary. But for the price I couldn't complain.
This hotel has a big problem with the quality of the windows. I think it is the baddest quality I ever see. So the external noise (high way just near the hotel) is highly present in the room and when the night is cold, it is also cold in the room. In addition, the air condition makes a lot of noise as well (like a diesel motor). Why this hotel has 4 stars ? Because your just need to propose the services required to be at this level. Without checking that the basic level of quality required for an hotel are met (eg very good bed, no external noise, noiseless air conditioner). It's a pity. Last think : the personal is very kind and I'm very sorry for them.
We decided to take a quick trip to Madrid to get away from the village. The hotel was beautiful, comfortable and with spa and gym access. It is not centrally located, however the metro is 15 minutes walking on foot. We chose the hotel because the parking was included and we wouldn't have to bring our car into the center, which was a big help. I would definitely stay here again!
This hotel has everything you need to have a pleasant visit to Madrid, it is not too far from downtown, and it is helpful to pay a visit to the best places of the city. Breakfast buffet is pretty good with some local customizing, very good for foreign visitors. This one is a recommended place to stay.
Hotel location is not great, adjacent to the motorway in a residential area with no bars and restaurants nearby. Rooms are tired and noisy with the motorway nearby Gym was far to small. Air conditioning would only heat the room Breakfast was OK
- Free WiFi in rooms and public areas
- Onsite dining
- Health club
Located in Ciudad Lineal, Hotel Nuevo Madrid is within 2 miles (3 km) of sights such as Parque de Berlin and Torre Cristal. This 225-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. Near the airport, it's also near IFEMA - Feria de Madrid and Santiago Bernabeu Stadium.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.
All of Hotel Nuevo Madrid's 225 soundproofed rooms provide minibars, laptop-compatible safes, and desks. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and bidets, and beds sport down comforters.
Guests staying at Hotel Nuevo Madrid enjoy access to a full-service spa, a health club, and a spa tub. Self parking is offered for EUR 17 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
65.0% of guests recommend this hotelTotal of 1075 reviews