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Novotel Madrid Campo de las Naciones

4.0 out of 5.0

Recent guest reviews

We booked this hotel online and we received an email for online checkin, great service. Wheb we arrived our key was ready and we went straight to our room. The restaurant service was too slow but it is ok as the foos was ok.The room itself was a bit small but evrything went well because we loved the warm welcome.

I stayed for business for a week. Room looks more for a 3*, but breakfast is closer to a 4*. Swimming pool is great for the end of the day in hot weather. Metro in less than 5min walk with an easy connection to the center (about 20min) and free shuttle to the airport. Wifi was always available, staff very friendly. Breakfast was very complete and I enjoyed reading the daily news summarized in A4, available in several languages.

If i rate it 4 star because the front desk was perfect, without it i would rate this hotel only 2 star and i mean it. The service at the restaurant is the worst, they have goast waiters, you have to search where the waiters are hidding to order or to pay or whatever.. The guys working by the pool did not know any informations about the hotel, they need an urgent training. The location is perfect for peoole who wants to be next to the airport. Taxi to Madrid center only 20€.

I often stop to this hotel! Noce staff, the room are great, spacy, the hotel is locates in a calm area with great acess to the ce tre of the town! This hotel has a great breakfast, pool& gym! Deffinetly reccomend it!

The hotel was ideally located for meetings at IFEMA, being steps away. It is also very close to the airport. There is a free shuttle to and from the airport that runs about every 30 minutes beginning at around 630 in the morning.The subway is also a minute walk away. This is good because the hotel if fairly far from the center. The staff were friendly and efficient, and my room was clean and comfortable. Some of the conveniences included a kettle, safe, and iron/ironing board (on demand). The room was very quiet and had blackout blinds. During my stay the WiFi was not always reliable so consider this if it is crucial to be connected constantly. Breakfast was fine and I had dinner a few nights at the hotel restaurant which was good. Prices are reasonable for hotel restaurants. There are not a lot of other restaurants in walking distance, but many a reasonable walk or a short cab ride away. Cabs in the area are relatively reasonable and there is a cab stand just outside the hotel. There is also a shopping "mall" about a 10 minute walk away. The Center Commerciale Campo Nacionale contains three stores in one, which also includes a food store so you can buy snacks for the room or gifts for the family.

It was a good hotel with a shuttle to and from the airport that ran every half hour. The bed was not too hard, the room was clean, the shower required a little thinking about to figure out what was hot and what was cold, but it could be done. Only thing that disturbed me: this is the only hotel I've ever stayed in in Spain that didn't have a continental breakfast.

nice place, nice installation, nice people working on it. I've spend two night and three days on it. Very perfect place, close to the subway, airport, well comunicated with roads. It has a swiming pool ,perfect for refresh your day. Very fullequipated brunch, vegetables, toasted, bacon, eggs, tortilla de patatas, cheese from the area, jamon...

Just the one night business trip stay, conveniently across the street from our office Metro to centre and airport is close by too As well as to decent restaurants and a park Clean and decent room - missing free bottle of water though Check in desk is quick and friendly Breakfast was good

I've stayed at Accor properties now for over 10 and have earned Platinum status. I staayed at this hotel due to its Proximity to the Madrid conference center. While they are rated 4 star I would say 3. The bed and pillows were unconformtable, bathroom with mold in grout and bad smell coming from the drains. The breakfast room is chaotic, disorganized and frequently out of routine things. Lastly the check out took 20" requiring my assistance providing my confirmation so I would get the promised rate and help with the math required to come to the correct total. I would say avoid this property.

Stayed here recently for conference nearby which was very handy in the morning as not far to go and when taking trip into Madrid used metro nearby. Friendly staff and helpful at reception for even the most inane questions! Room on second floor overlooking pool which was grand. Enjoyed brekkie in the morning especially fresh fruit which was always plentiful but also choice of usual fry up if you wanted. Couldn't fault it really for the time I was there. Handy free bus service to take you to airport to sadly go home!

Calle de Amsterdam, 3 Madrid Madrid

Hotel highlights

  • Walking distance to Madrid Congress Centre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Barajas within a short walk of Madrid Congress Centre, Novotel Madrid Campo de las Naciones is within 2 miles (3 km) of Real Madrid City. This 246-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a free airport shuttle. Las Ventas and Santiago Bernabeu Stadium are also within a 15-minute drive of this Madrid hotel.


Enjoy a leisurely bite to eat at Claravia, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.


The 246 rooms are soundproofed and have an array of amenities, including sofa beds, coffee makers, and safes. TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and bidets. Other standard amenities include phones and desks.

Property features

Guests of Novotel Madrid Campo de las Naciones enjoy an outdoor pool, free WiFi in public areas, and a meeting room. There's onsite parking for a fee, as well as a free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a free kid's club, and a seasonal outdoor pool.

Room options

Standard Room, Multiple Beds

Full 1 | Sleeps 4

Executive Room, 1 Queen Bed

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

76% of guests recommend this hotel

Total of 1051 reviews