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H10 Puerta de Alcalá 4* Sup

Property class: 4

Choose dates to view prices

Photo gallery for H10 Puerta de Alcalá 4* Sup

A balcony with a breakfast setup including croissants, juice, and a glass of water, overlooking a cityscape at sunset.
A hotel room with a balcony, wicker furniture, a white sink, and a view of the cityscape at sunset.
A rooftop pool area with lounge chairs and a city view.
A beach with clear turquoise water and a sandy shore. There are several umbrella-like structures along the beach.
A restaurant with a view of a cityscape at night, featuring tables set with wine glasses and plates, and modern chairs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Alcala, 66, Madrid, Madrid, 28009
  • Place, Calle de Alcalá
    ‪1 min walk‬
  • Place, El Retiro Park
    ‪2 min walk‬
  • Place, Paseo de la Castellana
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Classic Room

A modern hotel room with a large bed, a green bench, a wooden headboard, a nightstand, and a wall-mounted TV.

Classic Room

9.2 out of 10
Wonderful
(56 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for City Room, City View

A modern hotel room with two beds, a desk with two chairs, a TV, and framed artwork on the wall.

City Room, City View

9.4 out of 10
Exceptional
(46 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

A modern hotel room with a large bed, a sofa, a flat-screen TV, and a wall-mounted lamp.

Superior Room

9.2 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room, Terrace

A hotel room with a bed, a bedside table, a lamp, a framed picture, and a window with a city view at sunset.

Classic Room, Terrace

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

A hotel room with a large bed, a sofa, a desk with a flat-screen TV, and a wall-mounted TV.

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 Twin Bed

View all photos for Essential Double

A hotel room with a large bed, a chair, a small table, and a window with curtains.

Essential Double

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Terrace, City View

A neatly arranged hotel room with a large bed, a desk with a lamp, and a wall-mounted TV.

Deluxe Room, Terrace, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Nov 18 - Nov 19
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About the neighborhood

Madrid

Located in Salamanca, H10 Puerta de Alcalá 4* Sup is within a 5-minute walk of El Retiro Park and within 15 minutes of other popular attractions like Paseo de la Castellana. This 138-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a rooftop terrace.

What's nearby

  • Calle de Alcalá - 1 min walk - 0.0 miles
  • El Retiro Park - 2 min walk - 0.1 miles
  • Paseo de la Castellana - 6 min walk - 0.4 miles
  • Plaza de Cibeles - 14 min walk - 0.8 miles
  • Gran Via - 19 min walk - 1.0 mile

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Maison Kayser - ‬2 min walk
  • ‪Cafetería Restaurante Galatea - ‬2 min walk
  • ‪La Terraza del Hotel Wellington - ‬3 min walk
  • ‪Restaurante Cadaqués Madrid - ‬4 min walk
  • ‪Hotaru - ‬3 min walk

About this property

H10 Puerta de Alcalá 4* Sup

Guests of H10 Puerta de Alcalá 4* Sup enjoy a rooftop terrace, free WiFi in public areas, and meeting rooms. You'll find limited parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 42-inch flat-screen TVs with digital channels. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Elevator (31 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Double-glazed windows
  • Living plant wall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches used
  • Heating
  • Individually furnished
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Is a free cancellation option available at H10 Puerta de Alcalá 4* Sup?

H10 Puerta de Alcalá 4* Sup provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at H10 Puerta de Alcalá 4* Sup?

As of Oct 21, 2026, prices found for a 1-night stay for 2 adults at H10 Puerta de Alcalá 4* Sup on Nov 1, 2026 start from $202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to H10 Puerta de Alcalá 4* Sup?

This hotel is situated in Salamanca, just steps from El Retiro Park, and within a 10-minute walk of Paseo de la Castellana and Puerta de Alcalá. You'll also find Gran Via and Movistar Arena less than a mile away.

Will I be able to park at H10 Puerta de Alcalá 4* Sup?

Yes, there is an electric car charging station and wheelchair-accessible parking available.

Does H10 Puerta de Alcalá 4* Sup have a casino?

No, H10 Puerta de Alcalá 4* Sup doesn't have a casino.

Is there an indoor pool at H10 Puerta de Alcalá 4* Sup?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 7:00 PM and the seasonal pool is normally open from June until September.

Is H10 Puerta de Alcalá 4* Sup a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, a poolside bar, and proposal/romance packages.

Are there hot tubs at H10 Puerta de Alcalá 4* Sup?

No, this hotel doesn't have a spa tub.

Does H10 Puerta de Alcalá 4* Sup have a restaurant with a breakfast menu?

Yes, H10 Puerta de Alcalá 4* Sup serves buffet breakfast for a surcharge each morning at Alcala Restaurant.

Does H10 Puerta de Alcalá 4* Sup allow pets to stay free of charge?

No, pets aren't allowed at H10 Puerta de Alcalá 4* Sup.

Are there connecting rooms at H10 Puerta de Alcalá 4* Sup?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to H10 Puerta de Alcalá 4* Sup?

The closest major airport to H10 Puerta de Alcalá 4* Sup is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10 mi away (21 minutes by car).

Can I book a room with a balcony at H10 Puerta de Alcalá 4* Sup?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy city and courtyard views.

Does H10 Puerta de Alcalá 4* Sup host weddings?

If wedding bells are in your future, take advantage of the wedding venue at H10 Puerta de Alcalá 4* Sup.

H10 Puerta de Alcalá 4* Sup Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1002 reviews
Rating 8 - Good. 166 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, close to all landmarks.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a great, safe, and quieter part of Madrid. The area is charming and felt "local" and not crowded or turistic like the on the Gran Via. Hotel was clean, rooms were modern, AC worked great and in room Nespresso machine and a free bottled water was a nice touch. Lots to do in the neighborhood including walking to sites, shopping, dining, the park and the Metro was a very short distance away. The lobby bar was nice. The rooftop bar and pool area is very small and gets crowded fast. Food service in the hotel was pricey so we walk a bit to some of the great local restaurants and dined for much less than at the hotel. We'd definitely stay here again and would recommend the H10 hotel!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience ! Good location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I loved my stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, close to park, nice roof top, helpful staff,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Madrid and nice rooftop hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, staff excellent, roof top bar fantastic.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location and an amazing roof top bar
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was lovely, location is great.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, spotless rooms, and an outstanding hotel overall. The staff was exceptional, especially Eduardo at the reception desk. He welcomed us with warmth and professionalism, made us feel right at home, and was extremely knowledgeable about the area. He went above and beyond to help us find the information we needed, making our stay even more enjoyable. We truly appreciated his excellent service and highly recommend this hotel..
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love H10 Alcalá, good size room, perfect AC in the room. Good location for me , 💯 for the staff. I will be back to this hotel..
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, close to everything. The staff is always helpful, the rooms are well appointed, the rooftop is super cool and the food is good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, so easy to walk to many places. Would definitely love to come back.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another wonderful stay. Excellent location next to the park. So helpful with any questions and very clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with lovely spaces.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great part of Madrid, close to the Retiro, lots of restaurants and shops
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Location was great. Easy to walk to other historical places. Great, helpful staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
on website said there was a car park on site, but wasent told that this needed to be pre booked as there's a bout 7 spaces in the car park, luckily I was staying Saturday to Sunday and was able to park my rental car down the side( this wouldn't have been the case if it was a week day as only certain permitted cars are aloud to do this)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Will book again. Patio and staff awesome!!!!
Hubby in Madrid at H10 having fun!!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and staff was helpful. Great location to see Madrid, shop and dine!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location, friendly and helpful staff
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Modern and chill
Stayed 1 night in May 2026