Featured Image
Featured Image

Favorite amenities

Free WiFi
Restaurant
Outdoor pool
24-hour business center
Laundry facilities

Located in Madrid City Centre within a short walk of El Retiro Park, H10 Puerta de Alcalá is within a mile (2 km) of other popular sights such as Prado Museum. This 4-star hotel has 138 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Located in central Madrid, the hotel is also near Plaza Mayor and Thyssen-Bornemisza Museum.

Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.

Rooms

All 138 soundproofed rooms feature minibars, safes, and phones. Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Desks are also available.

Property features

H10 Puerta de Alcalá features an outdoor pool, free WiFi in public areas, and 3 meeting rooms. Self parking is offered for EUR 31 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Highlights

  • Walking distance to El Retiro Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

H10 Puerta de Alcalá

Renovations & Closures

The following facilities will be closed from 20 April 2017 to 01 May 2017 (dates subject to change):
  • Swimming pool
  • One of the swimming pools

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This family-friendly hotel also offers an outdoor pool, tour/ticket assistance, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

H10 Puerta de Alcalá is a smoke-free property.

  • Number of buildings/towers - 1 
  • 24-hour business center 
  • Concierge services 
  • Free newspapers in lobby 
  • Breakfast available (surcharge) 
  • Bar/lounge 
  • Conference space 
  • 24-hour front desk 
  • Total number of rooms - 138 
  • Safe-deposit box at front desk 
  • Number of floors - 6 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Computer station 
  • Luggage storage 
  • Meeting rooms 3 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Restaurant 
  • Conference space size (meters) - 100 
  • Number of meeting rooms - 4 
  • Free reception 
  • Self parking (surcharge) 
  • Conference space size (feet) - 1076 
  • Conference center 
  • Snack bar/deli 
  • Smoke-free property 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Wedding services 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Parking (limited spaces)

Room Amenities

H10 Puerta de Alcalá offers 138 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Free WiFi 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bathtub or shower 
  • In-room safe 
  • Desk 
  • Cribs/infant beds available 
  • Blackout drapes/curtains 
  • Digital TV service 
  • Flat-panel TV 
  • Room service (limited hours) 
  • Down comforter 
  • Individually furnished 
  • Pillow menu 

Where to Eat

A complimentary manager's reception is offered each day.

H10 Puerta de Alcalá has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Breakfast

Start your morning with a buffet breakfast, available each day from 7 AM to 10 AM for a surcharge. Every day, the hotel hosts a free manager's reception for you to enjoy. You can order a meal from room service during limited hours.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

No rollaway/extra beds available

Noise-free rooms not guaranteed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Self parking fee: EUR 31 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • NH Alcalá
  • NH Alcalá Madrid
  • NH Puerta Alcalá Hotel Madrid
  • NH Puerta Alcalá Hotel
  • NH Puerta Alcalá Madrid
  • NH Puerta Alcalá
  • Nh Alcala Hotel Madrid
  • H10 Puerta Alcalá Hotel Madrid
  • H10 Puerta Alcalá Hotel
  • H10 Puerta Alcalá Madrid
  • H10 Puerta Alcalá

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from May to September. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.


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