H10 Puerta de Alcalá 4* Sup

4.0 star property
Hotel with a seasonal outdoor pool, a short walk to Paseo de la Castellana

Choose dates to view prices

Photo gallery for H10 Puerta de Alcalá 4* Sup

Classic Room, Terrace | Terrace/patio
Down comforters, minibar, in-room safe, individually furnished
Lobby lounge
Front of property
Seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Alcala, 66, Madrid, Madrid, 28009
  • Place, Movistar Arena
    ‪11 min walk‬
  • Place, Gran Via
    ‪19 min walk‬
  • Place, El Retiro Park
    ‪20 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

Classic Room

9.2 out of 10
Wonderful
(46 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Classic Room

7.8 out of 10
Good
(7 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

City Room, City View

9.6 out of 10
Exceptional
(37 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

City Room, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Superior Room

9.2 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Classic Room, Terrace

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 Twin Bed

Essential Single

7.6 out of 10
Good
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Superior Room (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Essential Double

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Terrace, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

Deluxe Room

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in Salamanca, H10 Puerta de Alcalá 4* Sup is within a 10-minute walk of popular sights such as Paseo de la Castellana and Puerta de Alcalá. This 138-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a 24-hour business center.

What's nearby

  • Movistar Arena - 11 min walk - 0.6 miles
  • Prado Museum - 18 min walk - 1.0 mile
  • Gran Via - 19 min walk - 1.0 mile
  • El Retiro Park - 20 min walk - 1.1 miles
  • Puerta del Sol - 3 min drive - 1.4 miles

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Maison Kayser - ‬2 min walk
  • ‪H10 Hotel Puerta De Alcalá Breakfast Room - ‬3 min walk
  • ‪rooftop bar - ‬2 min walk
  • ‪Casa Maravillas - ‬3 min walk
  • ‪Corazón De Maíz - ‬2 min walk

About this property

H10 Puerta de Alcalá 4* Sup

Hotel with a seasonal outdoor pool, a short walk to Paseo de la Castellana
H10 Puerta de Alcalá 4* Sup features free WiFi in public areas, meeting rooms, and a conference center. You'll find limited parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect free WiFi and 42-inch flat-screen TVs with digital channels. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 11 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Is a free cancellation option available at H10 Puerta de Alcalá 4* Sup?

H10 Puerta de Alcalá 4* Sup provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at H10 Puerta de Alcalá 4* Sup?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at H10 Puerta de Alcalá 4* Sup on Nov 2, 2025 start from $168.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to H10 Puerta de Alcalá 4* Sup?

This hotel is situated in Salamanca within a 10-minute walk of Paseo de la Castellana and Puerta de Alcalá. You'll also find Gran Via and Movistar Arena less than a mile away.

Is there parking available at H10 Puerta de Alcalá 4* Sup?

Yes, there is electric car charging available.

Does H10 Puerta de Alcalá 4* Sup have a casino?

No, H10 Puerta de Alcalá 4* Sup doesn't have a casino.

Is there an indoor pool at H10 Puerta de Alcalá 4* Sup?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 7:00 PM and the seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at H10 Puerta de Alcalá 4* Sup?

Amenities that appeal to couples at this hotel include a soaking tub, a minibar, and a down comforter.

Does H10 Puerta de Alcalá 4* Sup have a hot tub?

No, this hotel doesn't have a spa tub.

Does H10 Puerta de Alcalá 4* Sup have a restaurant with a breakfast menu?

Yes, H10 Puerta de Alcalá 4* Sup serves buffet breakfast for a surcharge each morning at Alcala Restaurant.

Does H10 Puerta de Alcalá 4* Sup allow pets to stay free of charge?

No, pets aren't allowed at H10 Puerta de Alcalá 4* Sup.

Are there connecting rooms at H10 Puerta de Alcalá 4* Sup?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to H10 Puerta de Alcalá 4* Sup?

The closest major airport to H10 Puerta de Alcalá 4* Sup is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10 mi away (21 minutes by car).

Are there rooms with balconies at H10 Puerta de Alcalá 4* Sup?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy city or courtyard views.

Does H10 Puerta de Alcalá 4* Sup host weddings?

If wedding bells are in your future, take advantage of the wedding venue at H10 Puerta de Alcalá 4* Sup.

H10 Puerta de Alcalá 4* Sup Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1003 reviews
Rating 8 - Good. 220 out of 1003 reviews
Rating 6 - Okay. 45 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

adriana

Stayed 2 nights in Aug 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and good value

Hotel has great location. Pool is a tub. Food was great at the roof bar with exceptional view. We also went for late night drinks there. Staff was courteous and professional.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tyler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice!
Stayed 1 night in Jul 2025

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustavo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area of Madrid
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay and wish we had more time to stay longer. Check-in process for 3 guest rooms was smooth. Offered glass of sparkling wine & staff took our family photo in the lobby. Clean, quiet, well-appointed room and bathroom. Will stay here again. Walkable to Parque de Retiro and restaurants in Alcalá and Salamanca barrios.
Stayed 1 night in Jul 2025

8/10 Good

Amelia

Traveled with family
The night my daughter stayed with us , The room was too small for three!!!! I know that it stated a suite but we were too uncomfortable. The room was great though ! The people in the front desk were wonderful and very helpful! The breakfast was delicious and the rooftop bar was very good!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay...and staff is super friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

JUAN SEBASTIAN

Stayed 1 night in Jul 2025

10/10 Excellent

Fabiana, Sao Paulo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooftop view, very central and fair price.
Stayed 5 nights in Jun 2025

10/10 Excellent

Paulina

Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

JUAN SEBASTIAN

Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Nathan Mark

Stayed 1 night in May 2025

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, cuartos cómoda y amplios. El staff muy amable
Stayed 1 night in Jun 2025

10/10 Excellent

Raphael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ailime

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, mi estadia fue una muy buena experiencia. El staff, atenciones, habitaciones modernas y la ubicacion es perfecta.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love H10
Stayed 2 nights in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jose, santa cruz

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

8/10 Good

Ana Maria, Quito

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in May 2025