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H10 Puerta de Alcalá 4* Sup

4.0 star property
Hotel with a seasonal outdoor pool, 9-minute walk to Puerta de Alcalá

Choose dates to view prices

Photo gallery for H10 Puerta de Alcalá 4* Sup

Classic Room, Terrace | Terrace/patio
Seasonal outdoor pool
Room | Down comforters, minibar, in-room safe, individually furnished
42-inch flat-screen TV with digital channels, TV
City Room, City View | Down comforters, minibar, in-room safe, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Alcala, 66, Madrid, Madrid, 28009
  • Place, Calle de Alcalá
    ‪1 min walk‬
  • Place, Plaza de Cibeles
    ‪14 min walk‬
  • Place, Gran Via
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Classic Room

Deep soaking tub, rainfall showerhead, free toiletries, hair dryer

Classic Room

9.2 out of 10
Wonderful
(50 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room | Down comforters, minibar, in-room safe, individually furnished

Classic Room

7.8 out of 10
Good
(7 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for City Room, City View

Down comforters, minibar, in-room safe, individually furnished

City Room, City View

9.6 out of 10
Exceptional
(40 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • City view

View all photos for City Room, City View

Down comforters, minibar, in-room safe, individually furnished

City Room, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds
  • City view

View all photos for Superior Room

Down comforters, minibar, in-room safe, individually furnished

Superior Room

9.2 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room, Terrace

Classic Room, Terrace | Down comforters, minibar, in-room safe, individually furnished

Classic Room, Terrace

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 Twin Bed

View all photos for Essential Single

Down comforters, minibar, in-room safe, individually furnished

Essential Single

7.6 out of 10
Good
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Essential Double

Down comforters, minibar, in-room safe, individually furnished

Essential Double

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Terrace, City View

Deluxe Room, Terrace, City View | Down comforters, minibar, in-room safe, individually furnished

Deluxe Room, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • City view

Deluxe Room

  • 269 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

Deluxe Room

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in Salamanca, H10 Puerta de Alcalá 4* Sup is a leisurely stroll from popular sights such as Puerta de Alcalá and Movistar Arena. This 138-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a 24-hour business center.

What's nearby

  • Calle de Alcalá - 1 min walk - 0.0 miles
  • Paseo de la Castellana - 6 min walk - 0.4 miles
  • Puerta de Alcalá - 10 min walk - 0.5 miles
  • Plaza de Cibeles - 14 min walk - 0.8 miles
  • Gran Via - 19 min walk - 1.0 mile

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Maison Kayser - ‬2 min walk
  • ‪Casa Maravillas - ‬2 min walk
  • ‪H10 Hotel Puerta De Alcalá Breakfast Room - ‬3 min walk
  • ‪Market Café - ‬1 min walk
  • ‪El Cielo De Alcala - ‬3 min walk

About this property

H10 Puerta de Alcalá 4* Sup

Hotel with a seasonal outdoor pool, 9-minute walk to Puerta de Alcalá
H10 Puerta de Alcalá 4* Sup features free WiFi in public areas, meeting rooms, and a conference center. You'll find limited parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect free WiFi and 42-inch flat-screen TVs with digital channels. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 11 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Is a free cancellation option available at H10 Puerta de Alcalá 4* Sup?

H10 Puerta de Alcalá 4* Sup provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at H10 Puerta de Alcalá 4* Sup?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at H10 Puerta de Alcalá 4* Sup on Jan 25, 2026 start from $159.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to H10 Puerta de Alcalá 4* Sup?

This hotel is situated in Salamanca within a short 19-minute walk of Gran Via and also 20 minutes on foot from El Retiro Park. You'll also find Puerta de Alcalá and Movistar Arena less than a mile away.

Is parking available on site at H10 Puerta de Alcalá 4* Sup?

Yes, there is electric car charging available.

Does H10 Puerta de Alcalá 4* Sup have a casino?

No, H10 Puerta de Alcalá 4* Sup doesn't have a casino.

Is there an indoor pool at H10 Puerta de Alcalá 4* Sup?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 7:00 PM and the seasonal pool is normally open from June until September.

Is H10 Puerta de Alcalá 4* Sup good for couples?

Amenities that appeal to couples at this hotel include a soaking tub, a minibar, and a down comforter.

Are there hot tubs at H10 Puerta de Alcalá 4* Sup?

No, there isn't a spa tub at this hotel.

Does H10 Puerta de Alcalá 4* Sup have a restaurant with a breakfast menu?

Yes, H10 Puerta de Alcalá 4* Sup serves buffet breakfast for a surcharge each morning at Alcala Restaurant.

Does H10 Puerta de Alcalá 4* Sup allow pets to stay free of charge?

No, pets aren't allowed at H10 Puerta de Alcalá 4* Sup.

Are there connecting rooms at H10 Puerta de Alcalá 4* Sup?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to H10 Puerta de Alcalá 4* Sup?

The closest major airport to H10 Puerta de Alcalá 4* Sup is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10 mi away (21 minutes by car).

Are there rooms with balconies at H10 Puerta de Alcalá 4* Sup?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy city or courtyard views.

Does H10 Puerta de Alcalá 4* Sup host weddings?

If wedding bells are in your future, take advantage of the wedding venue at H10 Puerta de Alcalá 4* Sup.

H10 Puerta de Alcalá 4* Sup Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1001 reviews
Rating 8 - Good. 205 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid Business Trip

Great hotel I a great location
Stayed 3 nights in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, lots of restaurants and activities Metro Station two blocks away
Stayed 4 nights in Oct 2025

8/10 Good

Shmaryu

Stayed 4 nights in Sep 2025

8/10 Good

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Louis

Stayed 1 night in Oct 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location- away from busiest areas but close enough to walk. Terrace was gorgeous view
Stayed 2 nights in Sep 2025

10/10 Excellent

Lauren-Jane

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff and a great rooftop.
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Guillermina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, what i didn't like at all was that the air conditioning was programmed to be at 19 and you couldn't control it to put it colder. I wanted the room to be cooler, and there was no way. and it would turn off automatically and the room was very hot.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop is a nice addition to the stay
Stayed 3 nights in Sep 2025

10/10 Excellent

mario

Stayed 2 nights in Sep 2025

10/10 Excellent

eduardo alberto, South Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!! Beautiful area.
Stayed 1 night in Sep 2025

10/10 Excellent

Rosana, PALM COAST

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time at Madrid, the hotel location was great and superb.
Stayed 5 nights in Sep 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property if you want to be close to Salamanca neighborhood and the park. The rooms have a nice amenities pack and have a nice shower with strong water pressure. The rooftop bar is a nice bonus with a small pool.
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Stuart

Stayed 3 nights in Sep 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff, good breakfast!
Stayed 2 nights in Aug 2025

6/10 Okay

Juan Ramon

Stayed 3 nights in Aug 2025

10/10 Excellent

Ariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was effortless. We were able to check in to our room early after an early arrival, staff was super helpful, and room was modern, clean, and so comfortable. Such a stylish vibe throughout too. Will definitely stay again if we find ourselves in Madrid.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sukbinder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The food and drinks were great and the staff went above and beyond to help. Location was very good, lovely quiet area. Overall 10/10 we would come back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Chase

Stayed 2 nights in Aug 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well worth the 5*. My daughter and I are extremely happy of the location, since we walked everywhere including downtown!! Shopping area is A1, and we ate at some amazing restaurants as we didn't want to venture off too far away after having walked pretty much all day. Thanks again for everything!!!
Stayed 3 nights in Aug 2025

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