Located in Madrid City Centre within a short walk of El Retiro Park, H10 Puerta de Alcalá is within a mile (2 km) of other popular sights such as Prado Museum. This 4-star hotel has 146 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center. Located in central Madrid, the hotel is also near Plaza Mayor and Thyssen-Bornemisza Museum.

Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 8 AM to 10:30 AM.

Rooms

All 146 soundproofed rooms feature minibars, free newspapers, and safes. Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Phones and desks are other standard amenities.

Property features

H10 Puerta de Alcalá features free WiFi in public areas, a conference center, and a 24-hour business center. You can take advantage of limited parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free newspapers, laundry facilities, and a gift shop.

Highlights

  • Walking distance to El Retiro Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

H10 Puerta de Alcalá

Renovations & Closures

This property is undergoing renovations.
During renovations, the hotel will make every effort to minimize noise and disturbance.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Room Amenities

H10 Puerta de Alcalá offers 146 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • Free cribs/infant beds 
  • Free WiFi 
  • Rollaway/extra beds available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bathtub or shower 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • Digital TV service 
  • Flat-panel TV 
  • Free newspaper 
  • Room service 

Hotel Amenities

The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, limo/town car service, and a meeting room.

Public areas are equipped with complimentary high-speed wireless Internet access. Event facilities measuring 358 square feet (33 square meters) include a conference center. This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands.

  • Number of buildings/towers - 1 
  • 24-hour business center 
  • Concierge services 
  • Free newspapers in lobby 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Conference space 
  • Safe-deposit box at front desk 
  • Total number of rooms - 146 
  • 24-hour front desk 
  • Number of floors - 6 
  • Laundry facilities 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Coffee shop or café 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Luggage storage 
  • Limo or Town Car service available 
  • One meeting room 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Restaurant 
  • Conference space size (meters) - 33 
  • Number of meeting rooms - 4 
  • Conference space size (feet) - 358 
  • Conference center 
  • Snack bar/deli 
  • Wedding services 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Soundproofed rooms  
  • Snack bar/deli  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.

Alcala Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required. Open select days.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals nearby 
  • Bicycle rentals nearby 

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

No rollaway/extra beds available

Noise-free rooms not guaranteed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 18,9 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • NH Alcalá
  • NH Alcalá Madrid
  • NH Puerta Alcalá Hotel Madrid
  • NH Puerta Alcalá Hotel
  • NH Puerta Alcalá Madrid
  • NH Puerta Alcalá
  • Nh Alcala Hotel Madrid
  • H10 Puerta Alcalá Hotel Madrid
  • H10 Puerta Alcalá Hotel
  • H10 Puerta Alcalá Madrid
  • H10 Puerta Alcalá

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Pets

  • Pets not allowed (service animals welcome)


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