NH Collection Madrid Gran Vía

4.0 star property
Hotel with a restaurant, steps from Gran Via
VIP Access

Choose dates to view prices

Photo gallery for NH Collection Madrid Gran Vía

View from room
Lunch and dinner served, Spanish cuisine
Lobby
Lobby
Premium Room | Minibar, in-room safe, soundproofing, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Gran Via 21, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Calle de Alcalá
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite (Gran Via View)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room (Gran Vía View)

9.8 out of 10
Exceptional
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Premium Room

9.8 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room (Gran Vía View)

9.6 out of 10
Exceptional
(21 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Double or Twin Room

9.4 out of 10
Exceptional
(20 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Premium Room (Extra Large)

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite (Gran Via View, Extra Bed 3 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Madrid

Located in Madrid Centro, NH Collection Madrid Gran Vía is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 94-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Gran Via - 1 min walk - 0.0 miles
  • Casino Gran Via - 1 min walk - 0.0 miles
  • Calle de Alcalá - 3 min walk - 0.2 miles
  • Puerta del Sol - 6 min walk - 0.4 miles
  • Plaza Mayor - 11 min walk - 0.6 miles

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Pizzería Vesuvio - ‬1 min walk

About this property

NH Collection Madrid Gran Vía

Hotel with a restaurant, steps from Gran Via
Guests staying at NH Collection Madrid Gran Vía enjoy free WiFi in public areas, a terrace, and a water dispenser. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables.
Guests can expect free WiFi and 45-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 23 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per night
  • Dogs only
  • 1 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 23 to 35 per person
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

Are free cancellation options available at NH Collection Madrid Gran Vía?

NH Collection Madrid Gran Vía provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at NH Collection Madrid Gran Vía?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at NH Collection Madrid Gran Vía on Dec 16, 2025 start from $300.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of NH Collection Madrid Gran Vía?

This hotel is situated in Madrid Centro within a 10-minute walk of Gran Via and Puerta del Sol. You'll also find Plaza Mayor and Royal Palace of Madrid less than a mile away.

Is parking available on site at NH Collection Madrid Gran Vía?

No, there isn't parking at this hotel.

Does NH Collection Madrid Gran Vía feature a casino on the premises?

No, NH Collection Madrid Gran Vía doesn't have a casino.

Will I find an indoor pool at NH Collection Madrid Gran Vía?

No, there is no indoor pool at this hotel.

What do couples enjoy most about NH Collection Madrid Gran Vía?

Couples will appreciate amenities at this hotel, including a minibar and a pillow menu in each guestroom with some featuring bay views.

Does NH Collection Madrid Gran Vía have a hot tub?

No, this hotel doesn't have a spa tub.

Does NH Collection Madrid Gran Vía have a restaurant that serves breakfast?

Yes, NH Collection Madrid Gran Vía serves a cooked-to-order breakfast for a surcharge each morning at Picalagartos.

Will NH Collection Madrid Gran Vía allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at NH Collection Madrid Gran Vía for a fee of EUR 35 per pet, per night.

Does NH Collection Madrid Gran Vía have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from NH Collection Madrid Gran Vía?

The closest major airport to NH Collection Madrid Gran Vía is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.7 mi away (19 minutes by car).

Are there rooms with balconies at NH Collection Madrid Gran Vía?

Yes, some guestrooms at NH Collection Madrid Gran Vía offer a balcony and may feature bay views.

Reviews

NH Collection Madrid Gran Vía Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 794 out of 1008 reviews
Rating 8 - Good. 157 out of 1008 reviews
Rating 6 - Okay. 31 out of 1008 reviews
Rating 4 - Poor. 13 out of 1008 reviews
Rating 2 - Terrible. 13 out of 1008 reviews

Reviews

10/10 Excellent

Ruby English

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast service was excellent! Cleaning staff was amazing! Location was awesome!
Stayed 7 nights in Aug 2025

10/10 Excellent

Stephanie, West Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean & perfect! A little noisy at night because of all the people walking and partying. But then again we are in the middle of the city. Other than that everything was walking distance. Rooftop sky bar was beautiful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Abdulazeez, vienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Norma I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Rooms are very spacious. Breakfast is spectacular. I'll give the staff 10.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nyri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe friendly, bed comfortable,wifi good and shops accessible..
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great rooftop bar, concierge was excellent, perfect location , comfortable beds, fluffy bath towels, water station and candy in main lobby
Stayed 2 nights in Aug 2025

10/10 Excellent

marina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rocio L

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Roberto

Stayed 2 nights in Aug 2025

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó su rooftop
Stayed 3 nights in Jul 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ordered room service. A little bit slow but the food was ok (not great)
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christian

Stayed 4 nights in Jul 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and good location for our visit!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacques

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

manasa vallabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Gwendolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing! Loved the location and friendly, welcoming staff. Very clean and comfortable with a great breakfast selection.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Prime location, super walkable. Rooms are modern and comfortable. Staff was also very friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lina, orlando

Stayed 6 nights in Jul 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view.
Stayed 3 nights in Jul 2025

10/10 Excellent

Toliy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice place
Stayed 2 nights in Jul 2025

10/10 Excellent

Sergey

Stayed 2 nights in Jul 2025

8/10 Good

Ceta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, staff helpful, received nice birthday gift. Gran Via metro next to hotel. Sol metro is 3 min walk. Bus stop outside hotel. Location is excellent.
Stayed 3 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 2 nights in Jun 2025