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NH Collection Madrid Gran Vía

Property class: 4
VIP Access

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Photo gallery for NH Collection Madrid Gran Vía

A balcony with a table holding a bottle of champagne, a silver pot, and a plate with macarons and berries.
A modern hotel room with a large bed, a seating area with a sofa and armchairs, and a staircase with a decorative railing.
A modern interior with a seating area, a patterned rug, and a large window with a view of a building.
A rooftop restaurant with tables set for dining, large windows offering city views, and a decorative ceiling.
A modern bar area with a curved counter, shelves with bottles, and hanging pendant lights.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Gran Via 21, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite with Gran Via View and Balcony

A modern hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Junior Suite with Gran Via View and Balcony

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room (Gran Vía View)

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Premium Room (Gran Vía View)

9.8 out of 10
Exceptional
(12 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outdoors through a window with curtains.

Premium Room

9.8 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Gran Vía View)

A hotel room with a large bed, a bedside table with a phone, and a view of a building through the window.

Superior Room (Gran Vía View)

9.6 out of 10
Exceptional
(25 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a small side table, and a chair with a cushion.

Superior Double or Twin Room

9.4 out of 10
Exceptional
(22 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Panoramic Gran Via View

A modern hotel room with a large bed, a flat-screen TV, a desk with a coffee machine, and a seating area.

Premium Panoramic Gran Via View

10.0 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite with Gran Via View and Balcony Extra Bed 2A + 1C

A modern hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Junior Suite with Gran Via View and Balcony Extra Bed 2A + 1C

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite with Gran Via View and Balcony 3 Adults

A modern hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Junior Suite with Gran Via View and Balcony 3 Adults

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Balcony

Room

Superior Room, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in Madrid Centro, NH Collection Madrid Gran Vía is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 94-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Casino Gran Via - 1 min walk - 0.1 miles
  • Gran Via - 2 min walk - 0.1 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza de Santa Ana - 8 min walk - 0.5 miles
  • Plaza Mayor - 10 min walk - 0.5 miles

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Beata Pasta Gran Vía - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

NH Collection Madrid Gran Vía

Guests staying at NH Collection Madrid Gran Vía enjoy free WiFi in public areas, a terrace, and a water dispenser. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables.
Guests can expect free WiFi and 45-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 23 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bed sheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches used
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per night
  • Dogs only
  • 1 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 23 to 35 per person
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

Are free cancellation options available at NH Collection Madrid Gran Vía?

NH Collection Madrid Gran Vía provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at NH Collection Madrid Gran Vía?

As of Oct 30, 2026, prices found for a 1-night stay for 2 adults at NH Collection Madrid Gran Vía on Nov 19, 2026 start from $323, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of NH Collection Madrid Gran Vía?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find National Prado Museum and El Retiro Park less than a mile away.

Is parking available on site at NH Collection Madrid Gran Vía?

No, this hotel doesn't offer parking.

Does NH Collection Madrid Gran Vía feature a casino on the premises?

No, NH Collection Madrid Gran Vía doesn't have a casino.

Will I find an indoor pool at NH Collection Madrid Gran Vía?

No, there is no indoor pool at this hotel.

Is NH Collection Madrid Gran Vía good for couples?

Couples will appreciate amenities at this hotel, including a pillow menu and a minibar in each guestroom, and some feature bay view.

Are there hot tubs at NH Collection Madrid Gran Vía?

No, there isn't a spa tub at this hotel.

Does NH Collection Madrid Gran Vía have a restaurant that serves breakfast?

Yes, NH Collection Madrid Gran Vía serves a cooked-to-order breakfast for a surcharge each morning at Picalagartos.

Will NH Collection Madrid Gran Vía allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at NH Collection Madrid Gran Vía for a fee of EUR 35 per pet, per night.

Are there connecting rooms at NH Collection Madrid Gran Vía?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from NH Collection Madrid Gran Vía?

The closest major airport to NH Collection Madrid Gran Vía is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.7 mi away (19 minutes by car).

Are there rooms with balconies that I can book at NH Collection Madrid Gran Vía?

Yes, some guestrooms at NH Collection Madrid Gran Vía offer a balcony and may feature bay views.

NH Collection Madrid Gran Vía Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 826 out of 1008 reviews
Rating 8 - Good. 130 out of 1008 reviews
Rating 6 - Okay. 30 out of 1008 reviews
Rating 4 - Poor. 10 out of 1008 reviews
Rating 2 - Terrible. 12 out of 1008 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable accommdations, friendly staff, and fantastic location to explore the city
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, friendly staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no complaints, the staff was the best part of the hotel. The breakfast was very good good and the location of the hotel ideal
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, friendly staff and nice rooftop bar
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice double room as had 3 adults clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Great staff, great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, the hotel is well maintained and clean. Good option.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, amazing views and the staff was incredibly kind and nice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff, clean new rooms
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, super clean and the best staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms were very nice and well kept. The bar was a nice place to hangout, it had good drinks. All the staff, from the front desk, servers, house keepers and bartenders (Fabio) were amazing: excellent costumer service. The hotel is in a prime location, was able to walk everywhere. Would definitely recommend and stay here again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Everything was so Good but the staff in particular Albervo at the front desk made our stay perfect!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
spotless room, very kind staff, and great location.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay !! I highly recommended
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, beautiful property well located
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and good location for our visit!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel staffs were some of the best I interacted with in a while. Beautiful hotel with great room and superb location.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and welcoming. The doorman Alvero was so kind and helpful. The rooftop bar was nice too. Beautiful property in a great location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone that works here is so nice and helpful!!! Highly recommend NH Hotel Gran Via
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located hotel
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, central. Can be super busy on a busy weekend. We loved our stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great staff, the rooms are very comfortable and the rooftop has an amazing view!
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient stay
Stayed 1 night in Feb 2025