NH Collection Madrid Gran Vía

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for NH Collection Madrid Gran Vía

Exterior
Exterior
Rooftop bar
Lobby
Shower, eco-friendly toiletries, hair dryer, bathrobes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Gran Via 21, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite (Gran Via View)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Premium Room (Gran Vía View)

9.8 out of 10
Exceptional
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Premium Room

9.8 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Room (Gran Vía View)

9.6 out of 10
Exceptional
(24 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Superior Double or Twin Room

9.4 out of 10
Exceptional
(22 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Premium Room (Extra Large)

10.0 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Junior Suite (Gran Via View, Extra Bed 3 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Superior Room, Balcony

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

You may also like

About the neighborhood

Madrid

Located in Madrid Centro, NH Collection Madrid Gran Vía is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 94-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Plaza de Callao - 6 min walk - 0.4 miles
  • Puerta del Sol - 6 min walk - 0.4 miles
  • Plaza de España - Princesa - 8 min walk - 0.5 miles
  • Plaza Mayor - 11 min walk - 0.6 miles

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Beata Pasta Gran Vía - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

NH Collection Madrid Gran Vía

Guests staying at NH Collection Madrid Gran Vía enjoy free WiFi in public areas, a terrace, and a water dispenser. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry.
Guests can expect free WiFi and 45-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 23 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per night
  • Dogs only
  • 1 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 23 to 35 per person
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

Are free cancellation options available at NH Collection Madrid Gran Vía?

NH Collection Madrid Gran Vía provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at NH Collection Madrid Gran Vía?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at NH Collection Madrid Gran Vía on Jul 14, 2026 start from $259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of NH Collection Madrid Gran Vía?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Plaza de Callao. You'll also find Plaza Mayor and National Prado Museum less than a mile away.

Is parking available on site at NH Collection Madrid Gran Vía?

No, this hotel doesn't offer parking.

Does NH Collection Madrid Gran Vía feature a casino on the premises?

No, NH Collection Madrid Gran Vía doesn't have a casino.

Will I find an indoor pool at NH Collection Madrid Gran Vía?

No, there is no indoor pool at this hotel.

Is NH Collection Madrid Gran Vía good for couples?

Couples will appreciate amenities at this hotel, including a pillow menu and a minibar in each guestroom, and some feature bay view.

Are there hot tubs at NH Collection Madrid Gran Vía?

No, there isn't a spa tub at this hotel.

Does NH Collection Madrid Gran Vía have a restaurant that serves breakfast?

Yes, NH Collection Madrid Gran Vía serves a cooked-to-order breakfast for a surcharge each morning at Picalagartos.

Will NH Collection Madrid Gran Vía allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at NH Collection Madrid Gran Vía for a fee of EUR 35 per pet, per night.

Are there connecting rooms at NH Collection Madrid Gran Vía?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from NH Collection Madrid Gran Vía?

The closest major airport to NH Collection Madrid Gran Vía is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.7 mi away (19 minutes by car).

Are there rooms with balconies that I can book at NH Collection Madrid Gran Vía?

Yes, some guestrooms at NH Collection Madrid Gran Vía offer a balcony and may feature bay views.

NH Collection Madrid Gran Vía Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 813 out of 1008 reviews
Rating 8 - Good. 140 out of 1008 reviews
Rating 6 - Okay. 31 out of 1008 reviews
Rating 4 - Poor. 11 out of 1008 reviews
Rating 2 - Terrible. 13 out of 1008 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Great staff, great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Diana L

Liked: Cleanliness, amenities, property conditions & facilities
spotless room, very kind staff, and great location.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

LeeShian

Liked: Cleanliness, staff & service, amenities
Hotel staffs were some of the best I interacted with in a while. Beautiful hotel with great room and superb location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is excellent, right on Gran Vía. You can easily walk to any nearby restaurant in the area. The rooms are very nice, many with balconies, and you can hardly hear any street noise, which makes the stay very comfortable. An excellent option to stay in Madrid.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, beautiful property well located
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Claudia Yessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and good location for our visit!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great staff, the rooms are very comfortable and the rooftop has an amazing view!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

REYNALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well-located hotel with very friendly staff, 100% recommended…
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Nicole Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric all goo
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located hotel
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Lina

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent, very well connected to public transportation, shops, restaurants, and some of Madrid's main touristic attractions.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Irina

Liked: Cleanliness, property conditions & facilities
Been already twice, would recommend to everyone. Amazing team and amazing service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy the location
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient stay
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Nyri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe friendly, bed comfortable,wifi good and shops accessible..
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Rachell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, friendly staff and the best location.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, property conditions & facilities
Lovely staff, beautiful views, clean, and will definitely be back.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for weekend trip to Madrid, we couldn’t fault the location , service and room !
View from room 504
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ruby English

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast service was excellent! Cleaning staff was amazing! Location was awesome!
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay at Madrid

Good location, clean, friendly
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was small but other than that we enjoyed our stay. Rooftop bar was a great
Stayed 2 nights in Oct 2025