NH Collection Madrid Gran Vía

4.0 star property
Hotel with a restaurant, steps from Gran Via
VIP Access

Choose dates to view prices

Photo gallery for NH Collection Madrid Gran Vía

View from room
Lobby
Lunch and dinner served, Spanish cuisine
Lobby
Premium Room | 1 bedroom, minibar, in-room safe, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Gran Via 21, Madrid, Madrid, 28013
  • Gran Via
    ‪2 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Premium Room (Extra Large)

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double or Twin Room (Gran Vía View)

9.8 out of 10
Exceptional
(17 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Double or Twin Room

9.6 out of 10
Exceptional
(18 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Premium Room (Gran Vía View)

9.8 out of 10
Exceptional
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Premium Room

9.8 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite (Gran Via View)

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite (Gran Via View | Extra Bed 3 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Madrid

Located in Madrid Centro, NH Collection Madrid Gran Vía is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 94-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Puerta del Sol - 6 min walk - 0.4 miles
  • Plaza Mayor - 11 min walk - 0.6 miles
  • Prado Museum - 13 min walk - 0.7 miles
  • Royal Palace of Madrid - 16 min walk - 0.9 miles

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tapa Tapa Montera - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Casino Gran Via - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

NH Collection Madrid Gran Vía

Hotel with a restaurant, steps from Gran Via
Guests staying at NH Collection Madrid Gran Vía enjoy free WiFi in public areas, a terrace, and a water dispenser. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry.
Guests can expect free WiFi and 45-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per accommodation, per night
  • Dogs only
  • 1 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 13 to 32 per person
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

Are free cancellation options available at NH Collection Madrid Gran Vía?

NH Collection Madrid Gran Vía provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at NH Collection Madrid Gran Vía?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at NH Collection Madrid Gran Vía on Jul 31, 2025 start from $223.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of NH Collection Madrid Gran Vía?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Plaza de Santa Ana. You'll also find Plaza Mayor and Prado Museum less than a mile away.

Will I be able to park at NH Collection Madrid Gran Vía?

No, there isn't parking at this hotel.

Does NH Collection Madrid Gran Vía feature a casino on the premises?

No, NH Collection Madrid Gran Vía doesn't have a casino.

Will I find an indoor pool at NH Collection Madrid Gran Vía?

No, there is no indoor pool at this hotel.

Is NH Collection Madrid Gran Vía a good place to stay for couples?

Couples will appreciate amenities at this hotel, including a minibar and a pillow menu in each guestroom with some featuring bay views.

Does NH Collection Madrid Gran Vía have a hot tub?

No, this hotel doesn't have a spa tub.

Does NH Collection Madrid Gran Vía have a restaurant that serves breakfast?

Yes, NH Collection Madrid Gran Vía serves a cooked-to-order breakfast for a surcharge each morning at Picalagartos.

Will NH Collection Madrid Gran Vía allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at NH Collection Madrid Gran Vía for a fee of EUR 35 per accommodation, per night.

Does NH Collection Madrid Gran Vía have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from NH Collection Madrid Gran Vía?

The closest major airport to NH Collection Madrid Gran Vía is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.7 mi away (19 minutes by car).

Are there rooms with balconies that I can book at NH Collection Madrid Gran Vía?

Yes, some guestrooms at NH Collection Madrid Gran Vía offer a balcony and may feature bay views.

NH Collection Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1011 reviews
Rating 8 - Good. 166 out of 1011 reviews
Rating 6 - Okay. 32 out of 1011 reviews
Rating 4 - Poor. 12 out of 1011 reviews
Rating 2 - Terrible. 13 out of 1011 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Glorivee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is spectacular! Very good location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Absolutely amazing hotel. Beautiful rooms/nice staff. Strongly recommending
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another good stay

I have stayed at this hotel several times. The staff is very friendly and helpful. The rooms have pretty much everything you need. The location is very good. I will continue to stay here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, quiet room, close to everything,
Stayed 7 nights in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Stayed 4 nights in Mar 2025

10/10 Excellent

Roger

Welcoming staff and comfortable room.
Stayed 4 nights in Mar 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of all of the stores, restaurants and entertainment places of Madrid. When we return to Madrid, we would definitely stay in this hotel again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great vibe and rooftop is great
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property centrally located, friendly and service oriented staff
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel centrally located, friendly and service oriented staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Meghan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, super kind staff, very clean room, great rooftop bar.
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Stayed 2 nights in Dec 2024

10/10 Excellent

Jose, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and customer service
Stayed 5 nights in Jan 2025

10/10 Excellent

JUAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always emjoy staying at this property. Staff is extremely helpful, location can’t be beat, hotel room is excellent. Rooftop with great view and good cocktails.
Stayed 3 nights in Dec 2024

10/10 Excellent

ismail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Ideal location Close to all major attraction
View from bedroom
Sky Bar
Stayed 4 nights in Dec 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. If you are looking for a Hotel with great location and amenities, look no further. Very clean, and quiet (even rooms facing street). I look forward to trying other locations within NH collection.
Stayed 2 nights in Dec 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection .
Stayed 6 nights in Dec 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel en Madrid por su personal, servicio, ubicacion, facilidades, reataurante y “rooftop”. En el centro de todo! Excelente!
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Staff very helpful and committed to providing the best experience for guests.
Stayed 1 night in Dec 2024

10/10 Excellent

Meshaal

Stayed 5 nights in Nov 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NH Collection Gran Via 21

Amazing service!! Maria at guest relations is the best example of great service that I have seen in a long time. All of the staff was excellent. Accomodations are right in the heart of the city convenient for transportation and for sightseeing. This is my second time staying at this hotel and they do not disappoint. Highly recommend the hotel and I commend the staff on the service they provide. Thank you to Maria and all of the staff at the hotel who made our vacation amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Nov 2024

10/10 Excellent

Carlos, Guaynabo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024