Skip to main content
Beginning of main content

Recent guest reviews

Location, Location, Location Staff was amazing especially Beatrice. I highly recommend this property, just an overall great experience. Breakfast was very good and the service was exceptional.

This is the third time at the hotel and we will continue staying there every time we visit Madrid

Just everything in this hotel is just amazing. Staff, rooms etc.

The hotel is going through renovations, even with the construction going on, this was a great place to stay! Amazing location and staff. The breakfast was one of the best I have ever had from a hotel.

Perfect hotel location. Just steps from Puerta del Sol. Metro station is steps away. Old classic building with slick, modern rooms. Excellent buffet breakfast. Staff is exceptionally professional and attentive.

Hotel Regina is our base for our stay in Madrid. The location is excellent with a few minutes walking to the city center Plaza del Sol where shops and restaurants are abundant. It is also just a short walking to major areas such as the Royal Palace, Plaza Mayor, Grand Via and Museums, Room is clean, bed is divine and sheets are smooth and straight, as if they were ironed (maybe they were!) Breakfast spread includes variety of fruits, yoghurt, salad, jamon and delis, eggs and fritters, pastries and bread. It is scrumptious and provides a great way to start the day! Staff speaks English well and are always helpful to make your trip as best as possible. We couldn’t have been happier with our choice of hotel!

Muy amables y buenas instalaciones. El desayuno muy rico. Estupenda localización.

The staff was very helpful and friendly the hotel was really nice

Great location. Clean. Comfortable....................

This place was immaculate clean our room service was excellent, friendly staff, breakfast was unbelievably good. I would definitely stay here next time go to Spain, close to everything.

Nice, modern hotel in the heart of Madrid. Easy to get to all major attractions and sites. We booked this hotel because of its amenities. It clearly stated in their description that they offered air conditioning in each room. We wanted this since we would be in Madrid in July. The greatest issue we encountered during our stay was the inadequate air conditioning system. We had to contact the front desk on a daily basis to deal with the problem. The only solution offered was to provide us with a small table top fan to help combat the unbearable heat in the room. Needless to say, we were extremely happy to checkout on the third day of our trip and go to another location that was able to provide a cool, comfortable room for the remainder of our stay.

NEXT TO PUERTA DEL SOL, EXCELLENT LOCATION AND STAFF

Clean , personal super nice and helpful, best everything, love the place

Wonderful staff and service. The hotel is in a great location.

Alcala 19 Madrid Madrid

Hotel highlights

  • Walking distance to Gran Via Street and Puerta del Sol
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Located in Madrid Centro, Hotel Regina is within a 5-minute walk of popular attractions such as Gran Via Street and Puerta del Sol. This 3-star hotel has 175 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center. Centrally located in Madrid, the hotel is connected to the airport and also a short walk from Plaza de Cibeles and Plaza Mayor.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 11:00 AM.


Rooms

All of Hotel Regina's 175 soundproofed rooms provide minibars, safes, and phones. Guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets, and memory foam beds with pillow menus ensure a restful night. Other standard amenities include desks and wardrobes or closets.


Property features

Hotel Regina features free WiFi in public areas, a conference center, and a 24-hour business center. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 35 per vehicle roundtrip, as well as limo/town car service. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities, a banquet hall, and wedding services.

Room options

Superior Double Room

1 Queen Bed | 2 Twin Beds | Sleeps 2

Luxury Penthouse, Hot Tub (Terrace)

2 Large Twin Beds | Sleeps 2

Standard Twin Room

2 Large Twin Beds | Sleeps 2

Single Room

1 Twin Bed | Sleeps 1

Guest reviews for Hotel Regina

Everyone (35) Couples (5) Family (11)
5
Partner Couples Family

Location, Location, Location Staff was amazing especially Beatrice. I highly recommend this property, just an overall great experience. Breakfast was very good and the service was exceptional.

By , from Florida on Mar 1, 2020

Review comment responded on Mar 1, 2020

Dear James, first of all we want to thank you for your excellent rate and kind words about our hotel. We are very happy to know that your stay was perfect and that you also liked our central location and the attitude of our staff. We hope you come back soon. Regards, Mónica, Guest Experience

5
Family

This is the third time at the hotel and we will continue staying there every time we visit Madrid

By on Feb 23, 2020

Review comment responded on Feb 24, 2020

Dear guest, thank you for your excellent rate. We are happy to know that you have chosen us again for your stay in Madrid, it is very important for us that our clients feel comfortable with us and keep trusting us. We hope you come back soon. Regards

5
Family Family

Just everything in this hotel is just amazing. Staff, rooms etc.

By on Feb 22, 2020

Review comment responded on Feb 22, 2020

Dear Customer, Thank you very much for your excellent review. At Hotel Regina we work to offer our customers unique and unforgettable experiences so they can remember us with a smile. Come back whenever you want. Best regards, Cristina Redondo. Guest Experience.

5
Family

The hotel is going through renovations, even with the construction going on, this was a great place to stay! Amazing location and staff. The breakfast was one of the best I have ever had from a hotel.

By on Jan 22, 2020

Review comment responded on Jan 22, 2020

Dear guest, thank you so much for your kind words about our hotel and staff and also for the excellent rate. We are happy to know that you had a great stay and also that you liked our breakfast that much, we hope you come back soon. Best regards

5
Everyone

Perfect hotel location. Just steps from Puerta del Sol. Metro station is steps away. Old classic building with slick, modern rooms. Excellent buffet breakfast. Staff is exceptionally professional and attentive.

By on Jan 19, 2020

Review comment responded on Jan 20, 2020

Dear guest, thank you so much for your kind words about our hotel and for your excellent rate. We are happy to know that you had a great stay, and also that you like our new renovated rooms, with a modern design, and our breakfast buffet with a wide variety of products. Thank you from all the staff for trusting Hotel Regina for your stay in Madrid, we hope you come back soon. Regards

5
Everyone

By on Jan 6, 2020

Review comment responded on Jan 11, 2020

¡Gracias por su puntuación! Esperamos que regrese pronto. Un saludo

5
Family

Hotel Regina is our base for our stay in Madrid. The location is excellent with a few minutes walking to the city center Plaza del Sol where shops and restaurants are abundant. It is also just a short walking to major areas such as the Royal Palace, Plaza Mayor, Grand Via and Museums, Room is clean, bed is divine and sheets are smooth and straight, as if they were ironed (maybe they were!) Breakfast spread includes variety of fruits, yoghurt, salad, jamon and delis, eggs and fritters, pastries and bread. It is scrumptious and provides a great way to start the day! Staff speaks English well and are always helpful to make your trip as best as possible. We couldn’t have been happier with our choice of hotel!

By on Jan 6, 2020

Review comment responded on Jan 11, 2020

Dear YapHap, thank you so much for your excellent rate and kind words about our hotel, services and staff. We are so glad to know that you had a wonderful stay and that you chose us. Our location is ideal to get to know the city and its main atractions and our breakfast has a wide variety of products to start the day with energy. Thank you from all the staff, we always try our best to make your stay confortable and we hope you come back soon. Best regards

5
Everyone

By on Oct 8, 2019

Review comment responded on Oct 25, 2019

¡Gracias por su puntuación! Esperamos volver a verle pronto. Un saludo

5
Partner Couples

Muy amables y buenas instalaciones. El desayuno muy rico. Estupenda localización.

By on Sep 23, 2019

5
Family

The staff was very helpful and friendly the hotel was really nice

By on Sep 10, 2019

Review comment responded on Sep 10, 2019

Dear Guest, I would like to thank you for taking your time on sharing your experince with us. We are glad to know that you liked our kind staff and the hotel. Hoping to welcome you back again soon, Kindest regards,

url importing http://www.orbitz.com/Madrid-Hotels-Hotel-Regina.h1170158-p2.Hotel-Reviews
There was an error importing /Madrid-Hotels-Hotel-Regina.h1170158-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Madrid-Hotels-Hotel-Regina.h1170158-p2.Hotel-Reviews