Petit Palace Arenal

3.0 star property
Hotel with a 24-hour front desk, steps from Joy Madrid

Choose dates to view prices

Photo gallery for Petit Palace Arenal

Daily buffet breakfast (EUR 15 per person)
View from property
Front of property
Room (for 5 people) | Minibar, in-room safe, desk, blackout drapes
View from property

Popular amenities

  • Room service
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Calle del Arenal, 16, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪3 min walk‬
  • Royal Palace of Madrid
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Double Room

8.6 out of 10
Excellent
(33 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room

9.0 out of 10
Wonderful
(20 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

Basic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

You may also like

About the neighborhood

Madrid

Located in Madrid Centro, Petit Palace Arenal is next to popular attractions like Joy Madrid and Plaza de las Descalzas. This 68-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free use of bicycles, and concierge services.

What's nearby

  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • San Miguel Market - 5 min walk - 0.3 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪La Rollerie - ‬1 min walk
  • ‪Chocolateria 1902 - ‬1 min walk

About this property

Petit Palace Arenal

Hotel with a 24-hour front desk, steps from Joy Madrid
Petit Palace Arenal features free WiFi in public areas, free use of bicycles, and laundry facilities. Offsite parking is available for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include minibars, laptop-compatible safes, and phones.
Recreational amenities at the hotel include complimentary bicycles.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Air conditioning may be restricted to specific hours during certain times of the year in accordance with national or local laws.
  • No rollaway or extra beds are available.

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Petit Palace Arenal?

Petit Palace Arenal provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to do around Petit Palace Arenal?

This hotel is situated in Madrid Centro, just steps from Plaza Mayor and Puerta del Sol, and within a short walk of Gran Via. You'll also find Royal Palace of Madrid and Prado Museum less than a mile away.

Is parking available on site at Petit Palace Arenal?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 28 per day (discounts available).

Does Petit Palace Arenal have a casino on the premises?

No, Petit Palace Arenal doesn't have a casino.

Will I find an indoor pool at Petit Palace Arenal?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Petit Palace Arenal?

Amenities that appeal to couples at this hotel include a minibar, a hydromassage showerhead, and free Internet access.

Are there hot tubs at Petit Palace Arenal?

No, there isn't a spa tub at this hotel.

Does Petit Palace Arenal have a restaurant with a breakfast menu?

Petit Palace Arenal offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Petit Palace Arenal allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Petit Palace Arenal for a fee of EUR 25 per pet, per stay. The property also provides food and water bowls.

Does Petit Palace Arenal have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Petit Palace Arenal?

The closest major airport to Petit Palace Arenal is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.5 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Petit Palace Arenal?

Yes, some guestrooms at Petit Palace Arenal offer a balcony and may feature courtyard views.

Petit Palace Arenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1007 reviews
Rating 8 - Good. 349 out of 1007 reviews
Rating 6 - Okay. 94 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 6 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great! I just wish the reception staff would have been a little more helpful when it came to figuring out the parking and driving rules in Barcelona. They live there and should inform the guests since the rules are a bit unusual.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel In Perfect Location

Double Room - 8/10. Clean. Good size. Faced courtyard, so nice and quiet. A/C didn’t seem to work, but was bearable without. Would be nightmare in hot summer months. Bathroom - 8/10. Clean. Good size. Great shower, but door seal no good, so bath mat got soaked every time. Bed - 10/10. Very comfy. WiFi - 10/10. Very good. No issues. Breakfast - 10/10. Great choice and great quality. Staff - 10/10. ALL the staff were helpful, polite and professional. Hotel - 8/10. Perfect location. As well as the above niggles, the room key cards never worked first time (even after getting them replaced). And guessing this is a pet-friendly hotel, which is ok unless you’re near a yappy dog. Would still recommend though.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jinwoo

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Alina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was in city center 1 min walk from the famous Chocollateria San Gines. Staff was helpful and nice, the room was cleanef
Stayed 2 nights in Apr 2025

10/10 Excellent

Kassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly staff and super convenient location, almost everything shops/restaurants and tourist attractions were within walking distance
Stayed 6 nights in Mar 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Size of the room was small but it is the price you pay for being in the middle of everything. Breakfast was great! Staff was very helpful! The beds were comfortable, shower was fantastic! I would stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rafael

Stayed 5 nights in Nov 2024

4/10 Poor

Ingrid

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
For the price we paid, this hotel did not meet our expectations. We were particularly astounded that there was no basic coffeemaker either in the room (as would be reasonably expected in a 3-star hotel), or at the very least in the tiny common area on the ground floor or elsewhere in the hotel; and staff said we couldn’t even order a coffee during their breakfast period in the -1 level dining room unless we paid for their 14 euro pp breakfast. They gave us a kettle for our room and we ended up buying our own milk and instant coffee (not that instant could ever replace a good espresso but we were making do till we would get out for the day!) but for about 500 euros (about $740CA) for a 3 night stay, they should do better (in this case they literally could have brought us a few packets of instant and some creamers - at least something to demonstrate an attempt to address our needs). Expedia tried to get a refund on our behalf for our last night (so we could leave a day early and find another hotel), but the management refused to accommodate this request. With so many other better options in the vicinity, hotels that we know take more care to make guests feel welcome (e.g. a mini local wine bottle or cookies at arrival, a coffee station and microwave in a common area, as we experienced in similar 3-star hotels in Barcelona and Malaga ) this hotel should make some relatively minor adjustments so that guests can feel welcome and cared for for the price we pay.
Stayed 3 nights in Dec 2024

10/10 Excellent

ANALIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

MARISELA, miami

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, and beautiful . well located to evrything. Easy parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Dean

Clean hotel with good facilities. The mattress needs changing, but otherwise great stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located at an enviable area of Madrid. Staff is very friendly. We had a situation with the room that Ana, the property manager was able to solve in a breeze. She is an asset to the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2024

10/10 Excellent

Lisliet

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great attention by the front desk.
Stayed 1 night in Oct 2024

8/10 Good

Marge

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Carmela

Traveled with family
Liked: Staff & service, property conditions & facilities
The place is in a bustling shopping area with a plethora of dining options. The staff is great and attentive to the guests’ needs. The check-in and check-out process was a breeze. The cleanliness aspect could use some improvement. We stayed on the 1st floor and there were 2 mini cockroaches lurking by the curtains that we had to get rid of. I am not sure if this is a norm in this side of town. Otherwise, it was a pleasant stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! You have everything nearby. Room and bathroom were spotless. Good breakfast reasonably priced. Miguel at the front desk went above and beyond. Gave us a lot of suggestions on what to do and where. Didn’t mind answering a million questions that we had and always greeted us with a smile. We definitely recommend Petite Palace Arenales!
Stayed 4 nights in Sep 2024

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mora than excellent location...
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanessa and Miguel at the front desk were amazing! We had issues with our flight details and they called the customer service line for us and waited on hold to ensure we were able to get the proper support from the airline in English. They went above and beyond which we really appreciated. Location could not be better and the room was clean and spacious even for a family of four.
Stayed 1 night in Sep 2024

8/10 Good

mathivannan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Azfar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Staff is good.
Stayed 3 nights in Aug 2024