Hyatt Centric Gran Via Madrid

5.0 star property
Luxury hotel with bars and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hyatt Centric Gran Via Madrid

Terrace/patio
Suite, Terrace | Premium bedding, minibar, in-room safe, desk
Exterior
Property entrance
Daily buffet breakfast (EUR 27 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Gym

Explore the area

Map
Gran Via 31, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

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Room options

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite (Grand Via View)

10.0 out of 10
Exceptional
(8 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 645 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Gran Via View)

9.4 out of 10
Exceptional
(20 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Terrace (Grand Via View)

10.0 out of 10
Exceptional
(7 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 376 sq ft
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Madrid

Located in Madrid Centro, Hyatt Centric Gran Via Madrid is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 159-room, 5-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Gran Via - 1 min walk - 0.0 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Royal Palace of Madrid - 13 min walk - 0.7 miles
  • Prado Museum - 14 min walk - 0.8 miles

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Takos - ‬2 min walk
  • ‪Boyberry Madrid - ‬2 min walk
  • ‪Ella Sky Bar Madrid - ‬2 min walk
  • ‪Torres Bermejas - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

Luxury hotel with bars and a 24-hour fitness center
Guests of Hyatt Centric Gran Via Madrid enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Offsite parking is available for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a business center, and a terrace.
55-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 27 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,121 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hyatt Centric Gran Via Madrid?

Hyatt Centric Gran Via Madrid offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on Jul 27, 2025 start from $246.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hyatt Centric Gran Via Madrid?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find Royal Palace of Madrid and Prado Museum less than a mile away.

Will I be able to park at Hyatt Centric Gran Via Madrid?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hyatt Centric Gran Via Madrid feature a casino on the premises?

No, Hyatt Centric Gran Via Madrid doesn't have a casino.

Will I find an indoor pool at Hyatt Centric Gran Via Madrid?

No, there is no indoor pool at this hotel.

Is Hyatt Centric Gran Via Madrid a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and premium bedding.

Does Hyatt Centric Gran Via Madrid have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Centric Gran Via Madrid feature a restaurant that includes a breakfast menu?

Yes, Hyatt Centric Gran Via Madrid serves buffet breakfast for a surcharge each morning at Hielo y Carbon.

Will Hyatt Centric Gran Via Madrid allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt Centric Gran Via Madrid for a fee of EUR 50 per pet, per day. The property also provides food and water bowls.

Does Hyatt Centric Gran Via Madrid have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hyatt Centric Gran Via Madrid?

The closest major airport to Hyatt Centric Gran Via Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.9 mi away (20 minutes by car).

Are there rooms with balconies at Hyatt Centric Gran Via Madrid?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy city views.

Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 782 out of 1001 reviews
Rating 8 - Good. 143 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jamison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, superb staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Arthur, Venice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding. They contacted us several times to see if there was anything they could do for us. They were very attentive to our needs and wants. Great job!
Stayed 4 nights in Mar 2025

6/10 Okay

Raphael

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
There is a roof top that generate a huge stress in the entrance of hotel Neibirhood corweded
Stayed 2 nights in Mar 2025

4/10 Poor

Jennifer, West Orange

Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandro

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and professional
Stayed 1 night in Mar 2025

10/10 Excellent

Gertrud

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great, loved the breakfast’s buffet that included a la carte too. Staff was very friendly. Hotel is really well located. Loved the snack and tea table, it was a nice thing to have at the end of the day. The only part that I did not like was the detergent they use to wash the sheets I guess or the spray they use to “refresh” the room, it has a strong synthetic fragrance that lingered on my clothes during the day. If you like Downy or Farnese then you would not have a problem with that. My nose might be too sensitive.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daisy

Liked: Room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. The staff were polite but not overly friendly. I wish they were more friendly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near central Madrid

The room was spacious the location was amazing could walk to so many sites and shopping. The concierge staff was so helpful and friendly and the barista in the morning at the coffee shop became a friend. A very excellent stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Guy Mati

Stayed 2 nights in Mar 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is timeless
Stayed 3 nights in Mar 2025

10/10 Excellent

Jaliye

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is at a perfect location to see all the sights.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tijana

Stayed 1 night in Mar 2025

10/10 Excellent

yolgies

Liked: Cleanliness, staff & service, property conditions & facilities
Just the best
Stayed 2 nights in Feb 2025

10/10 Excellent

Mubarak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing overall. From front desk to housekeeping they met all of our needs. The location was great too. In a very popular area of the city with great food.
Stayed 5 nights in Jan 2025

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service
The Hyatt Centric Madrid is a pet-friendly hotel, but we were unaware of this until our arrival. Upon entering our room, we noticed a strong odor resembling dog urine. We brought this to the attention of the concierge, who suggested we go for lunch to give them time to clean the room. However, when we returned three hours later, we were informed that no cleaning had taken place because there team did not noticed any foul smell. I explained that they might not have noticed the smell because they had become accustomed to it. Overall, we found the hospitality training of the staff to be lacking.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anfal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Located in the heart of the city. Lots of dining options in walking distance. Food and coffee in the cafe on the first floor were excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

ahmad, Jeddah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is friendly, room design is comfort and elegance
Stayed 3 nights in Jan 2025

8/10 Good

Carlos, Boqueron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Madrid Hotel

Great location with lots of shopping and restaurants on the same busy street. Comfortable hotel room. Fast WiFi and comfortable king size bed.
Stayed 1 night in Jan 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent service!
Stayed 2 nights in Nov 2024