Hyatt Centric Gran Via Madrid

5.0 star property
Luxury hotel with bars and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hyatt Centric Gran Via Madrid

Terrace/patio
Daily buffet breakfast (EUR 27 per person)
Meeting facility
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Gym

Explore the area

View in a map
Gran Via 31, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

Room, 1 King Bed (Gran Via View)

9.4 out of 10
Exceptional
(22 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 376 sq ft
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Terrace (Grand Via View)

10.0 out of 10
Exceptional
(7 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 645 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Grand Via View)

10.0 out of 10
Exceptional
(8 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Suite (Gran Via)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Fenix)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Terrace Gran Via View

  • Sleeps 2

Junior Suite Non smoking

  • Sleeps 2

Double Room With Two Double Beds

  • Sleeps 2

Executive Suite Non smoking

  • Sleeps 3

Terrace Suite Non smoking

  • Sleeps 2

Twin Room Non smoking

  • Sleeps 2

King Room with Gran Via View Non smoking

  • Sleeps 2

King Room with Balcony

  • Sleeps 2

One King Bed

  • Sleeps 2

Family Room

  • Sleeps 4

Junior Suite Gran Via View

  • Sleeps 2

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About the neighborhood

Madrid

Located in Madrid Centro, Hyatt Centric Gran Via Madrid is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 159-room, 5-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Gran Via - 1 min walk - 0.1 miles
  • Plaza de Callao - 3 min walk - 0.2 miles
  • Calle de Alcalá - 3 min walk - 0.2 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪El Jardín de Diana - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Torres Bermejas - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪La Quintina - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

Luxury hotel with bars and a 24-hour fitness center
Guests of Hyatt Centric Gran Via Madrid enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Offsite parking is available for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a business center, and a terrace.
55-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 27 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,121 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hyatt Centric Gran Via Madrid?

Hyatt Centric Gran Via Madrid offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of Nov 21, 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on Nov 30, 2025 start from $274.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hyatt Centric Gran Via Madrid?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find Royal Palace of Madrid and Plaza de Santa Ana less than a mile away.

Will I be able to park at Hyatt Centric Gran Via Madrid?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hyatt Centric Gran Via Madrid feature a casino on the premises?

No, Hyatt Centric Gran Via Madrid doesn't have a casino.

Will I find an indoor pool at Hyatt Centric Gran Via Madrid?

No, there is no indoor pool at this hotel.

Is Hyatt Centric Gran Via Madrid a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and premium bedding.

Are there hot tubs at Hyatt Centric Gran Via Madrid?

No, there isn't a spa tub at this hotel.

Does Hyatt Centric Gran Via Madrid feature a restaurant that includes a breakfast menu?

Yes, Hyatt Centric Gran Via Madrid serves buffet breakfast for a surcharge each morning at Hielo y Carbon.

Will Hyatt Centric Gran Via Madrid allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt Centric Gran Via Madrid for a fee of EUR 50 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Centric Gran Via Madrid?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hyatt Centric Gran Via Madrid?

The closest major airport to Hyatt Centric Gran Via Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.9 mi away (20 minutes by car).

Can I book a room with a balcony at Hyatt Centric Gran Via Madrid?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy city views.

Reviews

Hyatt Centric Gran Via Madrid Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 788 out of 1000 reviews
Rating 8 - Good. 141 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

10/10 Excellent

Luzmey

Liked: Cleanliness, staff & service, property conditions & facilities
I love how convenient it is
Stayed 2 nights in Aug 2025

10/10 Excellent

Solmaire

Stayed 2 nights in Aug 2025

8/10 Good

christopher

Stayed 1 night in Aug 2025

4/10 Poor

kfir, qiryat ono

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was only one lift that can cary 3 people . So you need to climbe the stairs all the time . Also the room key is terrible and sometime work and some not . The hotel use to be match better these is my 4 time here and it will be my last
Stayed 4 nights in Aug 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel truly made the experience memorable. Christina Cordero welcomed us and tried to help with all the questions we had. From the moment we arrived, hotel staff went above and beyond to make sure everything was perfect. Everyone was professional, attentive, and genuinely caring, ensuring that every detail of our stay was handled with the highest level of hospitality. Hopefully I could come again in January
Stayed 1 night in Aug 2025

8/10 Good

Christopher C Y

Stayed 4 nights in Aug 2025

10/10 Excellent

Majd

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Stayed 2 nights in Jul 2025

8/10 Good

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. The only one thing was one of three elevators didn’t work and at one point only one elevator was operating. We had to take the stairs up to the eight floor a few times. Otherwise, everything was amazing here. Perfect location. Didn’t need a cab or Metra to get to where we wanted to go. 5 stars for me.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ubah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with excellent staff and great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fantastic place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location, beautiful property
Stayed 4 nights in Jul 2025

10/10 Excellent

Valeria

Stayed 6 nights in Jul 2025

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, convenient location, lovely rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent in every way! Would definitely stay again and recommend to others!
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jenry

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Edwing

Stayed 6 nights in Jun 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was unbelievable! So helpful and always in a great mood. Spacious comfortable rooms situated in the heart of Madrid. Easy walk to anywhere and an unbelievable rooftop!
Stayed 5 nights in Jun 2025

10/10 Excellent

Christy

Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvelous

Extremely nice place
Stayed 1 night in Jun 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room 2 double beds not acceptable for 4

I booked a room that had two double beds planning to stay with my husband and my two children. It would not let me enter for as occupancy so I entered three. When I got there, I was told that the room could not accommodate four people, even though there was enough bed space. This was very confusing as the room had advertised two double beds. The hotel manager told me that he was willing to work with me to try to get me an accommodation that would how’s my family as we were not allowed to stay in the room that we had booked. He told me that it would be an additional 300+ euros for a secondary room or 500+ euros for a suite and that was on top of close to the $500 US that I had already spent on the room. I told him that that was exorbitant and would not fit our budget. He did ultimately give us a refund, but the whole experience was very frustrating. I have never had a Hyatt not be willing to go above and beyond to try to meet our needs, especially as we had already arrived and we were very tired from a long day of travel.
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jun 2025

10/10 Excellent

Maria Sol

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel to stay in Madrid and enjoy the city walking distance to everything!
Stayed 6 nights in Jun 2025