Hyatt Centric Gran Via Madrid

5.0 star property
Luxury hotel with bars and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hyatt Centric Gran Via Madrid

Terrace/patio
Creator video - submitted by Caligirlwholoves2travel
Staircase
Suite, Terrace | View from room
2 bars/lounges, rooftop bar, lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Gran Via 31, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

Room, 1 King Bed (Gran Via View)

9.4 out of 10
Exceptional
(22 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 376 sq ft
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Terrace (Grand Via View)

10.0 out of 10
Exceptional
(7 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 645 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite (Grand Via View)

10.0 out of 10
Exceptional
(8 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 322 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Suite (Gran Via)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite (Fenix)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Terrace Gran Via View

  • Sleeps 2

Junior Suite Non smoking

  • Sleeps 2

Double Room With Two Double Beds

  • Sleeps 2

Executive Suite Non smoking

  • Sleeps 3

Terrace Suite Non smoking

  • Sleeps 2

Twin Room Non smoking

  • Sleeps 2

King Room with Gran Via View Non smoking

  • Sleeps 2

King Room with Balcony

  • Sleeps 2

One King Bed

  • Sleeps 2

Family Room

  • Sleeps 4

Junior Suite Gran Via View

  • Sleeps 2

Premium King Room

  • Sleeps 2

Executive Suite Non Smoking

  • Sleeps 3

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About the neighborhood

Madrid

Located in Madrid Centro, Hyatt Centric Gran Via Madrid is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 159-room, 5-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Gran Via - 1 min walk - 0.1 miles
  • Plaza de Callao - 3 min walk - 0.2 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza de España - Princesa - 6 min walk - 0.4 miles
  • Plaza Mayor - 8 min walk - 0.5 miles

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪El Jardín de Diana - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Torres Bermejas - ‬1 min walk
  • ‪La Quintina - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

Luxury hotel with bars and a 24-hour fitness center
Guests of Hyatt Centric Gran Via Madrid enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Offsite parking is available for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a business center, and a terrace.
55-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 27 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,121 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hyatt Centric Gran Via Madrid?

Hyatt Centric Gran Via Madrid offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of Jan 21, 2026, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on Jan 31, 2026 start from $305.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hyatt Centric Gran Via Madrid?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find Royal Palace of Madrid and Prado Museum less than a mile away.

Is parking available on site at Hyatt Centric Gran Via Madrid?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hyatt Centric Gran Via Madrid feature a casino on the premises?

No, Hyatt Centric Gran Via Madrid doesn't have a casino.

Will I find an indoor pool at Hyatt Centric Gran Via Madrid?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hyatt Centric Gran Via Madrid?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and premium bedding.

Are there hot tubs at Hyatt Centric Gran Via Madrid?

No, this hotel doesn't have a spa tub.

Does Hyatt Centric Gran Via Madrid feature a restaurant that includes a breakfast menu?

Yes, Hyatt Centric Gran Via Madrid serves buffet breakfast for a surcharge each morning at Hielo y Carbon.

Will Hyatt Centric Gran Via Madrid allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt Centric Gran Via Madrid for a fee of EUR 50 per pet, per day. The property also provides food and water bowls.

Does Hyatt Centric Gran Via Madrid have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hyatt Centric Gran Via Madrid?

The closest major airport to Hyatt Centric Gran Via Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.9 mi away (20 minutes by car).

Are there rooms with balconies at Hyatt Centric Gran Via Madrid?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy city views.

Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 796 out of 1000 reviews
Rating 8 - Good. 135 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

mario

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms and bathrooms not clean. Only one elevator working. This hotel doesn’t worth the money they ask for. Is not a 5 stars
Stayed 4 nights in Oct 2025

10/10 Excellent

Dmitry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , clean , very nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 3 nights in Sep 2025

10/10 Excellent

Gulshandeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location if you are in for a few days for a quick Madrid getaway. The location is perfect for staying in a lively area close to few main attractions in Madrid. Our room had a view of the Gran Via which keeps you connected with the heart of Madrid. That does come with the sounds of sirens from the road but otherwise the room is quiet, clean and decent amenities. The terrace has good view, food and vibes. The staff was courteous and friendly. Def recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

rodrigo j pastor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2025

10/10 Excellent

Gilberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything very convenient very walkable to center,plaza mayor,puerta del sol and royal palace
Stayed 2 nights in Oct 2025

10/10 Excellent

Hazem, cairo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Decent rooms walking distance to all the shops
Stayed 2 nights in Sep 2025

8/10 Good

Mary, Cedar Grove

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
reception staff rude , food excellent, restaurant staff super
Stayed 2 nights in Sep 2025

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general es excelente
Stayed 2 nights in Sep 2025

10/10 Excellent

Ehab

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean property and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Stayed 3 nights in Sep 2025

10/10 Excellent

Federico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer, San Antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! John made us lattes in the morning and sangria at night. I would stay here again if traveling to Madrid!
Stayed 3 nights in Sep 2025

10/10 Excellent

Orlando, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Sep 2025

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Zulma

Stayed 1 night in Aug 2025

10/10 Excellent

Amna

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort

Best staff at a hotel I’ve had in a long time

Very helpful staff the entire trip. Made everything easy. Rooms are big enough and quiet. Staying right on Gran Vía is similar to staying in Times Square, La Rambla, erc. Only issue is the elevators are slow to begin with, can’t hold much weight, and broke during my stay. It would be nice for the rooftop restaurant to give preference to guests staying at the hotel but that’s minor.
Stayed 3 nights in Aug 2025

4/10 Poor

Shilo

Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Luzmey

Liked: Cleanliness, staff & service, property conditions & facilities
I love how convenient it is
Stayed 2 nights in Aug 2025

10/10 Excellent

Solmaire

Stayed 2 nights in Aug 2025

8/10 Good

christopher

Stayed 1 night in Aug 2025

4/10 Poor

kfir, qiryat ono

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was only one lift that can cary 3 people . So you need to climbe the stairs all the time . Also the room key is terrible and sometime work and some not . The hotel use to be match better these is my 4 time here and it will be my last
Stayed 4 nights in Aug 2025