Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property
Hotel with 2 restaurants, steps from Plaza de España - Princesa

Choose dates to view prices

Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Property grounds
Couples treatment rooms, Turkish bath, body treatments, Thai massages
2 restaurants, dinner, brunch served; Spanish cuisine
Premium bedding, minibar, in-room safe, desk
Rooftop terrace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

View in a map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Royal Palace of Madrid
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

Premier Room

  • Sleeps 2

Family Supreme Room

  • Sleeps 3

Deluxe Room

  • Sleeps 2

Royal Suite Red Level

  • Sleeps 2

Deluxe Room

9.8 out of 10
Exceptional
(12 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premier Room

9.6 out of 10
Exceptional
(27 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Room

9.4 out of 10
Exceptional
(16 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Supreme Room Red Level

9.6 out of 10
Exceptional
(9 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Suite, 1 Bedroom

  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Master Suite Red Level

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Velazquez Penthouse Suite Red Level

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Margarita Presidential Suite Red Level

  • 1399 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

The Royal Suite

  • 2152 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Supreme Room

10.0 out of 10
Exceptional
(9 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Red Level, Junior Suite, Terrace

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Supreme Room Red Level (2 adults+ 2 children)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Premium King Room

  • Sleeps 2

Supreme King Room

  • Sleeps 2

Supreme Twin Room

  • Sleeps 2

Deluxe Red Level Twin Room

  • Sleeps 2

Junior King Suite Red Level

  • Sleeps 2

Junior Twin Suite Red Level

  • Sleeps 2

One Bedroom King Suite Red Level

  • Sleeps 2

One Bedroom Twin Suite Red Level

  • Sleeps 2

One Bedroom Master Twin Suite Red Level

  • Sleeps 2

Presidential Penthouse Twin Suite Red Level

  • Sleeps 2

Family Room (3+1)

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Red Level)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

Red Level, Suite, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

Suite, 2 Bedrooms (Red Level, 4+1)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 4 Twin Beds

Supreme Room Redlevel

  • Sleeps 2

Two Bedroom Suite Redlevel

  • Sleeps 4

Three Bedroom Suite Red Level

  • Sleeps 8

Junior Suite Redlevel

  • Sleeps 4

One Bedroom Suite Redlevel

  • Sleeps 4

Junior King Suite With Terrace Red Level

  • Sleeps 2

Classic Queen Room

  • Sleeps 2

One Bedroom Master King Suite Red Level

  • Sleeps 2

Presidential Penthouse Suite Red Level

  • Sleeps 2

Supreme Room

  • Sleeps 3

One Bedroom Master Suite Redlevel

  • Sleeps 4

Junior Suite With Terrace Redlevel

  • Sleeps 4

Penthouse Suite Redlevel

  • Sleeps 4

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About the neighborhood

Madrid

Located in Madrid Centro, Palacio de los Duques Gran Meliá - The Leading Hotels of the World is next to popular attractions like Plaza de España - Princesa and Royal Theatre. This 179-room hotel welcomes guests with 2 restaurants and conveniences like a full-service spa and a 24-hour gym.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 miles
  • Plaza de Oriente - 2 min walk - 0.1 miles
  • Royal Theatre - 2 min walk - 0.1 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Royal Palace of Madrid - 5 min walk - 0.3 miles

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Tierra Burrito Bar - ‬3 min walk
  • ‪El Rey De Los Tacos - ‬1 min walk
  • ‪Tap Room Opera - ‬2 min walk
  • ‪El Café de la Ópera - ‬1 min walk
  • ‪Beer Station - ‬3 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Hotel with 2 restaurants, steps from Plaza de España - Princesa
Guests staying at Palacio de los Duques Gran Meliá - The Leading Hotels of the World enjoy access to a full-service spa, a gym, and a steam room. Valet parking is available for EUR 35 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
49-inch LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Balconies, minibars, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 35 per night)
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Jardín de los Duques
  • Los Duques Grand Café

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1851
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 80 per pet, per stay
  • Dogs only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Frequently asked questions

Is a free cancellation option available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at Palacio de los Duques Gran Meliá - The Leading Hotels of the World on Dec 17, 2025 start from $371.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

This hotel is situated in Madrid Centro, just steps from Gran Via, and within a 10-minute walk of Royal Palace of Madrid and Plaza Mayor. You'll also find Puerta del Sol and El Retiro Park within a short drive.

Is there parking available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, valet parking is offered for EUR 35 per day. Electric car charging is also available for guests.

Is there a spa available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

There is a full-service spa available for guests to enjoy and services include Thai massages, couples treatments, and body wraps.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World include a casino at the property?

No, Palacio de los Duques Gran Meliá - The Leading Hotels of the World doesn't have a casino.

Will I find an indoor pool at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Palacio de los Duques Gran Meliá - The Leading Hotels of the World good for couples?

There are many amenities for couples at this hotel, including a poolside bar and a garden-view restaurant plus some guestrooms feature private saunas.

Are there hot tubs at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

No, but this hotel does have a steam room.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a restaurant with a breakfast menu?

Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Palacio de los Duques Gran Meliá - The Leading Hotels of the World allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Palacio de los Duques Gran Meliá - The Leading Hotels of the World for a fee of EUR 80 per pet, per stay.

Are there connecting rooms at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

The closest major airport to Palacio de los Duques Gran Meliá - The Leading Hotels of the World is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.5 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, every guestroom at Palacio de los Duques Gran Meliá - The Leading Hotels of the World comes with a balcony with some featuring garden views.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a wedding venue on site?

There are wedding services available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World if that's in your vacation plans.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 731 out of 846 reviews
Rating 8 - Good. 84 out of 846 reviews
Rating 6 - Okay. 20 out of 846 reviews
Rating 4 - Poor. 7 out of 846 reviews
Rating 2 - Terrible. 4 out of 846 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Amenities
Fabulous location with close proximity to the Opera House, Palace and Gran Via (shopping). Wonderful staff, super comfortable rooms with fabulous black out curtains- slept like a baby! At night- hopped up to the 7th floor rooftop bar for an evening snack and drink with a wonderful view of the palace and opera house. Highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Antony James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we were looked after and made to feel very welcome. All the staff were attentive, efficient and thoroughly professional. No hesitation in returning to this hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No spa
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrew Robert William, Edinburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just back from a short stay. Excellent hotel overall with good dining options. What really stood out to us was the helpfulness and friendliness of all the staff we dealt with. The only minor quibble was that the gym, although quite well equipped, was a bit cramped.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andres, Atlanta

Stayed 1 night in Sep 2025

10/10 Excellent

Adriana

Stayed 4 nights in Jul 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Walter, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Rikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I have stayed in.
Stayed 5 nights in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful. Small pool though
Stayed 5 nights in Aug 2025

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just wonderful

This hotel is absolutely fabulous in every way- the whole ambiance, the Rooms, the staff and the food … just everything is amazing. I totally recommend the red level for the excellent room comfort and the complimentary food and drink in the red level lounge … I can’t wait to go back
Stayed 3 nights in Aug 2025

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. High quality service. Turn down at night with water, chocolate, and slippers was an excellent touch. Staff always greeted me by name. I did a Thai massage in the spa- top notch! The pool isn't amazing but we weren't really there for that.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrzej

Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan

Stayed 1 night in May 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spectacular. Instead 5 star, it should be rated. 10 star. The staff was unbelievable, courteous outstanding service to the customer
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar, La Entrada

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio al cliente, muy amables
Stayed 3 nights in Jul 2025

10/10 Excellent

samir

Stayed 6 nights in Jul 2025

10/10 Excellent

lindsay

Stayed 4 nights in Jul 2025

10/10 Excellent

Manny, Mississauga

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service , clean hotel and an amazing spa
Stayed 2 nights in Jun 2025

10/10 Excellent

Stella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property excellent customer service especially the staff!
Stayed 5 nights in Jul 2025

10/10 Excellent

Deepankar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms and service. Breakfast spread was fabulous as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adrian

Stayed 3 nights in Jun 2025