Palacio de los Duques Gran Meliá - The Leading Hotels of the World

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Rooftop terrace
Rooftop terrace
2 bars/lounges, poolside bar
Reception
Front of property - evening/night

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Royal Palace of Madrid
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

Premier Room

  • Sleeps 2
  • Free WiFi

Classic Room

  • Sleeps 2
  • Free WiFi

Family Supreme Room

  • Sleeps 3
  • Free WiFi

Deluxe Room

9.8 out of 10
Exceptional
(13 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Premier Room

9.6 out of 10
Exceptional
(29 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Family Room (Supreme)

9.4 out of 10
Exceptional
(16 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Supreme Room Red Level

9.6 out of 10
Exceptional
(15 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Red Level, Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Red Level, Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Master Suite Red Level

  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Velazquez Penthouse Suite Red Level

  • 840 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Margarita Presidential Suite Red Level

  • 1808 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

The Royal Suite

  • 2152 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Supreme Room

10.0 out of 10
Exceptional
(9 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Red Level, Junior Suite, Terrace

7.4 out of 10
Good
(3 reviews)
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Supreme Room Red Level (2 adults+ 2 children)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Suite, 2 Bedrooms (Red Level)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

Red Level, Suite, 3 Bedrooms

  • Garden view
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds
  • Free WiFi

Suite, 2 Bedrooms (Red Level, 4+1)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 4 Twin Beds
  • Free WiFi

Family Room Grand Supreme

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Room, Connecting Rooms

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

Premier Room, Connecting Rooms

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Family Room, Connecting Rooms

  • City view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Supreme Room Red Level Connecting Rooms

  • 861 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

Supreme Room Red Level Connecting Rooms 4+4

  • 1 bedroom
  • Sleeps 8
  • 2 King Beds
  • Free WiFi

Red Level Suite Junior Connecting Rooms

  • 753 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

Red Level Suite Junior Connecting Rooms 4+2

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, Palacio de los Duques Gran Meliá - The Leading Hotels of the World is next to popular attractions like Plaza de España - Princesa and Royal Theatre. This 179-room, 5-star hotel has a 24-hour gym along with free in-room WiFi and a rooftop terrace.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.1 miles
  • Royal Theatre - 2 min walk - 0.1 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Royal Palace of Madrid - 6 min walk - 0.4 miles
  • Plaza Mayor - 7 min walk - 0.4 miles

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive

Restaurants

  • ‪El Rey De Los Tacos - ‬1 min walk
  • ‪Tierra Burrito Bar - ‬3 min walk
  • ‪Beer Station - ‬2 min walk
  • ‪Red Level Lounge - ‬1 min walk
  • ‪SCARLETT - ‬1 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers a gym, a steam room, and a rooftop terrace. Valet parking is available for EUR 45 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a library.
49-inch LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, laptop-compatible safes, and desks are other standard amenities.
Recreational amenities at the hotel include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1 mile (EUR 45 per day)
  • Valet parking on site (EUR 45 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 45 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Jardín de los Duques
  • Los Duques Grand Café

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Library
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1851
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 80 per pet, per day
  • Dogs only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 45 per person
  • Valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 45 per day (6562 ft away)
  • Pet fee: EUR 80 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ambassador TRYP Madrid

Hotel Madrid Ambassador

Madrid Ambassador Hotel

Madrid TRYP Ambassador

TRYP Ambassador

TRYP Ambassador Hotel

TRYP Ambassador Madrid Hotel

TRYP Hotel Ambassador Madrid

TRYP Madrid Ambassador

Gran Melia Palacio los Duques Hotel Madrid

Gran Melia Palacio los Duques Hotel

Gran Melia Palacio los Duques Madrid

Gran Melia Palacio los Duques

Tryp Ambassador Hotel Madrid

Tryp Hotel Ambassador

Frequently asked questions

Is a free cancellation option available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Palacio de los Duques Gran Meliá - The Leading Hotels of the World on Jun 9, 2026 start from $581, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

This hotel is situated in Madrid Centro, just steps from Gran Via and Plaza de España - Princesa, and within a short walk of Royal Palace of Madrid. You'll also find Plaza Mayor and Puerta del Sol less than a mile away.

Will I be able to park at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, valet parking is offered for EUR 45 per day. An electric car charging station is also available for guests.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have luxury amenities?

Yes, guests can indulge in luxuries such as a steam room, a garden-view restaurant, and a poolside bar at this hotel.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World include a casino at the property?

No, Palacio de los Duques Gran Meliá - The Leading Hotels of the World doesn't have a casino.

Will I find an indoor pool at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

There are many amenities for couples at this hotel, including a garden-view restaurant and a poolside bar plus some guestrooms feature a sauna.

Are there hot tubs at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

No, but this hotel does have a steam room.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a restaurant with a breakfast menu?

Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Palacio de los Duques Gran Meliá - The Leading Hotels of the World allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Palacio de los Duques Gran Meliá - The Leading Hotels of the World for a fee of EUR 80 per pet, per day.

Are there connecting rooms at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

The closest major airport to Palacio de los Duques Gran Meliá - The Leading Hotels of the World is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.5 mi away (33 minutes by car).

Can I book a room with a balcony at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy garden and city views.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a wedding venue on site?

There are wedding services available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World if that's in your vacation plans.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 784 out of 904 reviews
Rating 8 - Good. 88 out of 904 reviews
Rating 6 - Okay. 20 out of 904 reviews
Rating 4 - Poor. 8 out of 904 reviews
Rating 2 - Terrible. 4 out of 904 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, very clean, gorgeous courtyard to relax
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
Very Nice, Staff and Rooms!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent and friendly. Loved my stay there.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Amazing staff. Beautiful hotel. Great service. Very welcoming.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and nice hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent room and location. The hot tub was closed for the season, but would have been wonderful to use I the 50-60 deg F weather, especially at night. Free use of a car for a day and shuttle throughout Madrid was a terrific amenity. Breakfast was wonderful, but the dinner food was a disappointment for some of our party. The staff was most friendly and accommodating.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond to make our stay comfortable!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Antonius Kornelis

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 4 nights in May 2025
Verified

8/10 Good

MRS D J BREEZE

Breakfast buffet very good. Warm food well below average Staff in red level lounge very attentive
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

MARTA

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Loved the hotel, the rooftop, the breakfast, everything!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and helpful staff. Great location. Interesting lobby, beautiful restaurant and gardens. A lot to please the eye here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful. You’re greeted by the staff with a sign of loyalty since you enter. Food is great. The rooms are great. Decoration is great. Taxis are accesible on the front door.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities
Very helpful staff. Especially housekeeping and the bar/restaurant staff are excellent as is the food and beverage operation.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

SAMY

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel I have stayed in.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing! From the breakfast to the room, to the service- 5 stars!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Yaser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay. The experience was wonderful—everyone was kind, welcoming, and attentive.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Reeju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Manny

Liked: Cleanliness, amenities, property conditions & facilities
Great service , clean hotel and an amazing spa
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great service and location
Stayed 8 nights in Mar 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay & highly recommend
Stayed 2 nights in Apr 2025