Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property
Eco-certified hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

3 restaurants, dinner, brunch served; Spanish cuisine
Rooftop terrace
Terrace/patio
Couples treatment rooms, Turkish bath, body treatments, Thai massages
Premium bedding, minibar, in-room safe, desk

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available

Explore the area

Map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Plaza de España - Princesa
    ‪1 min walk‬
  • Royal Palace of Madrid
    ‪5 min walk‬
  • Prado Museum
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

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Room options

One Bedroom Master Suite Red Level

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Penthouse Suite Red Level

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Presidential Penthouse Suite Red Level

  • 1399 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

The Royal Suite

  • 2152 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Suite, 2 Bedrooms (Red Level)

  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

Supreme Room

10.0 out of 10
Exceptional
(8 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite, 2 Bedrooms (Red Level, 4+1)

  • Sleeps 5
  • 2 King Beds and 4 Twin Beds

Red Level, Junior Suite, Terrace

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Suite, 3 Bedrooms

  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

Family Room (3+1)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

Classic Room

9.8 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (Red Level 2 adults+ 2 children)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Premium Room

9.6 out of 10
Exceptional
(24 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Room

9.4 out of 10
Exceptional
(16 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Red Level, Deluxe Room

9.8 out of 10
Exceptional
(6 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Red Level, Suite, 1 Bedroom

  • 505 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Junior King Suite With Terrace Red Level

  • Sleeps 2
  • 1 King Bed

Family Supreme Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

One Bedroom King Suite Red Level

  • Sleeps 2
  • 1 King Bed

Deluxe Red Level Twin Room

  • Sleeps 2
  • 2 Twin Beds

One Bedroom Master Twin Suite Red Level

  • Sleeps 2
  • 2 Twin Beds

Classic Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Premium King Room

  • Sleeps 2
  • 1 King Bed

Supreme King Room

  • Sleeps 2
  • 1 King Bed

Junior King Suite Red Level

  • Sleeps 2
  • 1 King Bed

One Bedroom Master Suite Red Level

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Penthouse Suite Red Level

  • Sleeps 2
  • 1 King Bed

Classic Queen Room

  • Sleeps 2
  • 1 Queen Bed

Supreme Twin Room

  • Sleeps 2
  • 2 Twin Beds

Junior Twin Suite Red Level

  • Sleeps 2
  • 2 Twin Beds

Three Bedroom Suite Red Level

  • Sleeps 8
  • 1 Double Bed

Presidential Penthouse Twin Suite Red Level

  • Sleeps 2
  • 2 Twin Beds

Presidential Penthouse Suite Red Level

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Red Level Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Two Bedroom Suite

  • Sleeps 6
  • 1 Double Bed

Supreme Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Presidential Penthouse Suite Red Level

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

One Bedroom Suite Red Level

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

One Bedroom Twin Suite Red Level

  • Sleeps 2
  • 2 Twin Beds

One Bedroom Master King Suite Red Level

  • Sleeps 2
  • 1 King Bed

Royal Suite Red Level

  • Sleeps 2
  • 1 King Bed

Junior Suite With Terrace Red Level

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Suite Red Level

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in Madrid Centro, Palacio de los Duques Gran Meliá - The Leading Hotels of the World is next to popular attractions like Plaza de España - Princesa and Royal Theatre. This 180-room hotel welcomes guests with 3 restaurants and conveniences like a full-service spa and a 24-hour gym.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Royal Palace of Madrid - 5 min walk - 0.3 miles
  • Plaza Mayor - 7 min walk - 0.4 miles
  • Prado Museum - 3 min drive - 1.1 miles

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Tierra Burrito Bar - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Beer Station - ‬2 min walk
  • ‪Tap Room Opera - ‬2 min walk
  • ‪El Café de la Ópera - ‬2 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Eco-certified hotel with 3 restaurants and a full-service spa
Guests staying at Palacio de los Duques Gran Meliá - The Leading Hotels of the World enjoy access to a full-service spa, a gym, and a steam room. Valet parking is available for EUR 35 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
49-inch LED TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Balconies, minibars, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 35 per night)
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Corona Royal Gallery
  • Jardín de los Duques
  • Vinoteca Montmatre

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1851
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 80 per pet, per stay
  • Dogs only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Frequently asked questions

Is a free cancellation option available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see close to Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

This hotel is situated in Madrid Centro, just steps from Gran Via and Plaza de España - Princesa, and within a short walk of Royal Palace of Madrid. You'll also find Plaza Mayor and Puerta del Sol less than a mile away.

Will I be able to park at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, valet parking is offered for EUR 35 per day. Electric car charging is also available for guests.

Is there a spa available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

There is a full-service spa available for guests to enjoy and services include Thai massages, body wraps, and couples treatments.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World include a casino at the property?

No, Palacio de los Duques Gran Meliá - The Leading Hotels of the World doesn't have a casino.

Will I find an indoor pool at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Palacio de los Duques Gran Meliá - The Leading Hotels of the World good for couples?

There are plenty of amenities for couples at this hotel, including a poolside bar, a garden-view restaurant, and a full-service spa.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a restaurant with a breakfast menu?

Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Palacio de los Duques Gran Meliá - The Leading Hotels of the World allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Palacio de los Duques Gran Meliá - The Leading Hotels of the World for a fee of EUR 80 per pet, per stay.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

The closest major airport to Palacio de los Duques Gran Meliá - The Leading Hotels of the World is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.5 mi away (25 minutes by car).

Can I book a room with a balcony at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, every guestroom at Palacio de los Duques Gran Meliá - The Leading Hotels of the World comes with a balcony with some featuring garden views.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have a wedding venue on site?

There are wedding services available at Palacio de los Duques Gran Meliá - The Leading Hotels of the World if that's in your vacation plans.

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 675 out of 786 reviews
Rating 8 - Good. 80 out of 786 reviews
Rating 6 - Okay. 20 out of 786 reviews
Rating 4 - Poor. 7 out of 786 reviews
Rating 2 - Terrible. 4 out of 786 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

pavneet singh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel and excellent staff
Stayed 1 night in May 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our time at this hotel. Would definitely return. It was a shame the pool wasn’t open as the weather was fantastic.
Stayed 6 nights in Apr 2025

10/10 Excellent

Naida

Liked: Cleanliness, staff & service, property conditions & facilities
Very kindly staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Reeju

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay
Stayed 3 nights in Mar 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Felipe

Stayed 1 night in Feb 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Staff was incredibly attentive to every detail and request. Highly recommend booking a room that has the Concierge Level access
Stayed 2 nights in Mar 2025

10/10 Excellent

Merrill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very incredible service, food, the staff were truly amazing and welcoming, attending to all our needs.
Stayed 4 nights in Mar 2025

10/10 Excellent

Richard

Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
A truly wonderful hotel in Madrid, staff most attentive and helpful, great food, would recommend to those looking for something special
Stayed 1 night in Mar 2025

10/10 Excellent

Evangelia

Stayed 6 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel and great staff

Beautiful hotel very well located and excellent staff - very friendly very helpful. The best I have experienced in recent times. The room was very tiny and the bathroom didn’t need a bath - made it very difficult.
Stayed 2 nights in Mar 2025

2/10 Terrible

Elin Llywelyn

Stayed 3 nights in Feb 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Malini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch central hotel

Location was very central to most attractions but yet on a quiet street. Very professional staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Valencia

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palacio Dukes Duques-Must Stay!!!!!

We enjoyed the warm hospitality and had a relaxing stay. We had an outstanding experience-the staff were welcoming and friendly. They provided top customer service & and the rooms were luxurious, well maintained and comfortable. We paid extra for dining in and enjoyed the amenities. The food was amazing, all the attractions, accommodations, dining options, and transportation were close by. We enjoyed the hotels Spa services & recommend them highly. I would give this a 12/10 review.
Stayed 2 nights in Feb 2025

2/10 Terrible

Alexander

Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Orson

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star experience all around.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jack

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice *borat voice*
Stayed 1 night in Feb 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, fantastic breakfast, good size rooms for a family.
Stayed 5 nights in Feb 2025