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Novotel Madrid Center

4.0 star property
VIP Access

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Photo gallery for Novotel Madrid Center

Seasonal outdoor pool
Exterior
2 bars/lounges, poolside bar
Executive Room, 1 Queen Bed, Terrace | Terrace/patio
Standard Room with one Queen bed and two child beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
O'donnell 53, Madrid, Madrid, 28009
  • Place, Movistar Arena
    ‪3 min walk‬
  • Place, Calle de Alcalá
    ‪6 min walk‬
  • Place, Puerta de Alcalá
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Terrace

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

9.6 out of 10
Exceptional
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(63 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room with Sofa

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Twin Room with Sofa

9.4 out of 10
Exceptional
(22 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

7.0 out of 10
Good
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room with one Queen bed and two child beds

Standard Room with one Queen bed and two child beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room with one Queen bed and two child beds

9.0 out of 10
Wonderful
(29 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Madrid

Located in Salamanca within a 5-minute walk of Movistar Arena, Novotel Madrid Center is within a mile (2 km) of other popular attractions like Puerta de Alcalá. This 4-star hotel has 790 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Madrid and also close to El Retiro Park and Gran Via.

What's nearby

  • Movistar Arena - 3 min walk - 0.2 miles
  • Calle de Alcalá - 6 min walk - 0.4 miles
  • Puerta de Alcalá - 19 min walk - 1.0 mile
  • Plaza de Toros de Las Ventas - 19 min walk - 1.0 mile
  • El Retiro Park - 5 min drive - 1.6 miles

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive

Restaurants

  • ‪Madariz Café - ‬5 min walk
  • Eat Bar
  • ‪El Parador del Jamón - ‬1 min walk
  • ‪Bar Los Torreznos - ‬3 min walk
  • ‪Telepizza - ‬2 min walk

About this property

Novotel Madrid Center

Guests of Novotel Madrid Center enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 27 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 37-inch LED TVs with satellite channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, free weekday newspapers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 27 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 27 per day
  • Rollaway bed fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Is free cancellation available at Novotel Madrid Center?

Novotel Madrid Center provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Novotel Madrid Center?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at Novotel Madrid Center on May 24, 2026 start from $232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Novotel Madrid Center?

This hotel is situated in Salamanca within a short 3-minute walk of Movistar Arena and also 18 minutes on foot from Puerta de Alcalá. You'll also find Gran Via and El Retiro Park within a short drive.

Is there parking available at Novotel Madrid Center?

Yes, covered parking is offered for EUR 27 per day. An electric car charging station is also available for guests.

Does Novotel Madrid Center have a casino?

No, Novotel Madrid Center doesn't have a casino.

Will I find an indoor pool at Novotel Madrid Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 8:00 PM and the seasonal pool is normally open from June until September.

What amenities will couples enjoy at Novotel Madrid Center?

Amenities that appeal to couples at this hotel include 24-hour room service, a down comforter, and a rainfall showerhead.

Does Novotel Madrid Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novotel Madrid Center have a restaurant that serves breakfast?

Yes, Novotel Madrid Center serves buffet breakfast for a surcharge each morning at Eat Bar.

Does Novotel Madrid Center allow pets to stay for free?

No, pets aren't allowed at Novotel Madrid Center.

Does Novotel Madrid Center have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Novotel Madrid Center?

The closest major airport to Novotel Madrid Center is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.2 mi away (15 minutes by car).

Are there rooms with balconies at Novotel Madrid Center?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy city views.

Does Novotel Madrid Center offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Novotel Madrid Center.

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 795 out of 1157 reviews
Rating 8 - Good. 262 out of 1157 reviews
Rating 6 - Okay. 66 out of 1157 reviews
Rating 4 - Poor. 21 out of 1157 reviews
Rating 2 - Terrible. 13 out of 1157 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mahmoud, Cambridge

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Huge selection, good quality
Stayed 2 nights in Jan 2026

10/10 Excellent

Solmari

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La habitación se mantuvo siempre limpia. Estuve en el hotel solo para descansar así que, no tengo comentarios sobre amenidades. El personal siempre fue amable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Jan 2026

10/10 Excellent

DENNIS

Stayed 3 nights in Jan 2026

6/10 Okay

Ricardo

Stayed 4 nights in Dec 2025

10/10 Excellent

Pablo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel location was great. The service was very helpful and kind to us. Would recommend to stay at this hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Silvana, Bogota

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephanus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big room, 2 adults, 2 big kids, helpful staff and a beautiful city
Stayed 4 nights in Jan 2026

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best decision was to stay at the Novotel in Madrid everything was amazing the bar open 24/7 the service the amenities the service the food the breakfast unbelievable
Stayed 6 nights in Dec 2025

10/10 Excellent

Jelissa

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, And good breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Silvana, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, great location
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! We loved staying here and recommend it. Our family and in laws thought it was beautiful!
Stayed 2 nights in Dec 2025

10/10 Excellent

Mahmud

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms and great breakfast. near 2 meteo stations, supermarket, coffee shops and restaurants.
Stayed 3 nights in Jan 2026

8/10 Good

Alex

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room is clean and spacious, complementary breakfast is great. Got an Expedia coupon 25%off the restaurant at the hotel, but the experience was horrible. waiters and waitresses were not seemed to care about the services. the cod fillet was super salty that you could not swallow. the pasta was not bad before you stir the sauce up, the sauce is very sour. had to ask for a water to finish the food, which the waiter did not bring for 10min. got a free bottle at the bar when i complained about the dishes; another 10 mins later the waiter brought a second one and opened it, and yes, it is €3.5 for the second bottle.. on the side note, each room gets 2 bottles of water for free.
Stayed 3 nights in Jan 2026

10/10 Excellent

engin

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is wonderful , live, enjoyable
Stayed 4 nights in Nov 2025

10/10 Excellent

Yanara

Stayed 2 nights in Dec 2025

10/10 Excellent

ERNESTO, GUAYNABO

Stayed 15 nights in Dec 2025

10/10 Excellent

Alex

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and spacious room, good value for money
Stayed 2 nights in Jan 2026

10/10 Excellent

Hiten

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable stay. Professional staff. Breakfast was excellent with plenty of choice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Manuel, Rye

Liked: Cleanliness, property conditions & facilities
Everyone and everything is perfect!
Stayed 2 nights in Dec 2025

8/10 Good

Pavlo

Stayed 3 nights in Dec 2025

10/10 Excellent

Uri

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything good
Stayed 2 nights in Dec 2025

10/10 Excellent

Claire

Stayed 5 nights in Dec 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities
El servicio muy amable, el hotel hermoso, limpio y cerca de todo. Sin duda regresaremos.
Stayed 1 night in Dec 2025