- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, MasterCard, and Visa.
- Due to national regulations, cash transactions can't exceed EUR 2500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
- No rollaway or extra beds are available.
Novotel Madrid Center
4.0 out of 5.0
4.1
out of 5
"Good!"
See all 10 reviews
This hotel is most popular for:
Recent guest reviews
Staff was friendly, room was comfortable and clean.
The staff is so friendly, the hotel is clean. Is located in a really good zone. The food is good I will stay here on my next trip.. I definitely recommend this hotel to anyone with family.
The hotel is located in a real Madrid neighborhood with lots of residential and commercial activity...not at all touristy. it's close to Retiro Park and within easy reach of any central Madrid neighborhood by walking or metro. The rooms are new and clean with wood floors and minimal draperies, bedding and rugs which I really appreciated due to my allergies. The check in/out times are good if you're flying in from the US...noon to noon. Early check was not a problem since they had the space available. It only took us 20 minutes to get to/from airport in a taxi, traveling at times with minimal traffic. Metro stop that is convenient for airport travel is a few blocks away.
Rooms are very small, dark. Foier is nice. Not central location. Have to take a cab to got to museums or Royal Palace. OK for a price, but would rather pay more and stay at different hotel
The hotel is in a very convenient location. Excellent breakfast. The room was in a low floor and very dark. It overlooked an internal patio with no natural light.
Hotel was clean and modern however we booked this hotel solely because of the pool and it was closed. They didn't state that anywhere on the site and it being summer (June 25) we really wanted to have a hotel with a pool (many others had pools this pool just looked the nicest) That basically ruined the whole experience for me. staff was friendly and helpful. Bring slippers bc they do not have them and also no gym.
My room and the breakfast were both good. The lobby was cavernous, busy, loud and modern. When I walked in I thought I was not at reception but at registration for a convention.
This hotel is very modern and very comfortable. My room for one came with a sofa and a very large wall TV with lots of channels in many languages. It is within walking distance of the Retiro Park and downtown and the shopping districts, and there is a metro stop at the corner. It seems to be a safe neighborhood at all hours due to two hospitals directly across the street. It is located on a main street, so it can get a little noisy if you are in the front of the building, as I was
Me and my wife spent 4 days in Madrid and stayed at this hotel. It's immaculate clean, new and great location.. just 1 block away from the subway station O'donnell. The staff was very helpful and kind. Check in and check out super fast. Next time in Madrid we'll definitely stay here again... Thank you!!!
The only reason I booked this hotel (prepaid) was because of the pool they said they had. What better way to pass the evening after a hot day walking around Madrid. Only thing is: there is no Pool. I would normally have just turned around and booked a different hotel. I had prepaid this hotel however and didn't need the ensuing headache. Overall the hotel is OK but I felt cheated on this occassion
Hotel highlights
- Close to Las Ventas and El Retiro Park
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Located in Salamanca, Novotel Madrid Center is within a mile (2 km) of popular sights such as Las Ventas and El Retiro Park. This 790-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a fitness center, and a conference center. Located in central Madrid, the hotel is also near Prado Museum and Plaza Mayor.
Dining
Enjoy a bite to eat at Eat Bar, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.
Rooms
All of Novotel Madrid Center's 790 soundproofed rooms provide refrigerators, minibars, and free weekday newspapers. Guests can expect free WiFi and 37-inch LED TVs with satellite channels. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free bottled water, safes, and phones are also standard.
Property features
Renovated in 2015, Novotel Madrid Center offers a fitness center, free WiFi in public areas, and 23 meeting rooms. Self parking is offered for EUR 25 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include a conference center, a business center, and a free kid's club.
Guest reviews for Novotel Madrid Center
Everyone
Staff was friendly, room was comfortable and clean.
nice hotel, 100% recommend
Everyone
The staff is so friendly, the hotel is clean. Is located in a really good zone. The food is good I will stay here on my next trip.. I definitely recommend this hotel to anyone with family.
located in a real madrid neighborhood
Everyone
The hotel is located in a real Madrid neighborhood with lots of residential and commercial activity...not at all touristy. it's close to Retiro Park and within easy reach of any central Madrid neighborhood by walking or metro. The rooms are new and clean with wood floors and minimal draperies, bedding and rugs which I really appreciated due to my allergies. The check in/out times are good if you're flying in from the US...noon to noon. Early check was not a problem since they had the space available. It only took us 20 minutes to get to/from airport in a taxi, traveling at times with minimal traffic. Metro stop that is convenient for airport travel is a few blocks away.
Everyone
Rooms are very small, dark. Foier is nice. Not central location. Have to take a cab to got to museums or Royal Palace. OK for a price, but would rather pay more and stay at different hotel
nice luxury hotel but room was too dark
Everyone
The hotel is in a very convenient location. Excellent breakfast. The room was in a low floor and very dark. It overlooked an internal patio with no natural light.
Everyone
Hotel was clean and modern however we booked this hotel solely because of the pool and it was closed. They didn't state that anywhere on the site and it being summer (June 25) we really wanted to have a hotel with a pool (many others had pools this pool just looked the nicest) That basically ruined the whole experience for me. staff was friendly and helpful. Bring slippers bc they do not have them and also no gym.
comfortable hotel close enough to main attractions
Everyone
My room and the breakfast were both good. The lobby was cavernous, busy, loud and modern. When I walked in I thought I was not at reception but at registration for a convention.
beautifully renovated and centrally located
Everyone
This hotel is very modern and very comfortable. My room for one came with a sofa and a very large wall TV with lots of channels in many languages. It is within walking distance of the Retiro Park and downtown and the shopping districts, and there is a metro stop at the corner. It seems to be a safe neighborhood at all hours due to two hospitals directly across the street. It is located on a main street, so it can get a little noisy if you are in the front of the building, as I was
great hotel.. excellent location
Everyone
Me and my wife spent 4 days in Madrid and stayed at this hotel. It's immaculate clean, new and great location.. just 1 block away from the subway station O'donnell. The staff was very helpful and kind. Check in and check out super fast. Next time in Madrid we'll definitely stay here again... Thank you!!!
where is the pool you advertise
Everyone
The only reason I booked this hotel (prepaid) was because of the pool they said they had. What better way to pass the evening after a hot day walking around Madrid. Only thing is: there is no Pool. I would normally have just turned around and booked a different hotel. I had prepaid this hotel however and didn't need the ensuing headache. Overall the hotel is OK but I felt cheated on this occassion
Thanks a lot Anne for such a kind words. We are happy to know that your stay was nice. Come back soon! @NovotelMcenter