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Novotel Madrid Center

4.0 star property
Central Madrid hotel connected to the convention center, 4-minute walk to Movistar Arena
VIP Access

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Photo gallery for Novotel Madrid Center

Miscellaneous
Children's activities
Reception
Breakfast, lunch and dinner served
Standard Room with one Queen bed and two child beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking available

Explore the area

View in a map
O'donnell 53, Madrid, Madrid, 28009
  • Place, Movistar Arena
    ‪3 min walk‬
  • Place, Plaza de Toros de Las Ventas
    ‪18 min walk‬
  • Place, Puerta de Alcalá
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

7.4 out of 10
Good
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Terrace

Executive Room, 1 Queen Bed, Terrace | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

9.8 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(57 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room with Sofa

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Twin Room with Sofa

9.4 out of 10
Exceptional
(18 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

7.0 out of 10
Good
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room with one Queen bed and two child beds

Standard Room with one Queen bed and two child beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room with one Queen bed and two child beds

9.0 out of 10
Wonderful
(29 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Madrid

Located in Salamanca within a 5-minute walk of Movistar Arena, Novotel Madrid Center is within a mile (2 km) of other popular attractions like Puerta de Alcalá. This 4-star hotel has 790 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Madrid and also close to El Retiro Park and Gran Via.

What's nearby

  • Movistar Arena - 3 min walk - 0.2 miles
  • Calle de Alcalá - 6 min walk - 0.4 miles
  • Plaza de Toros de Las Ventas - 18 min walk - 1.0 mile
  • Puerta de Alcalá - 19 min walk - 1.0 mile
  • El Retiro Park - 19 min walk - 1.0 mile

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Eat Bar - ‬1 min walk
  • ‪El Pescaito - ‬4 min walk
  • ‪El Parador del Jamón - ‬1 min walk
  • ‪Bar Los Torreznos - ‬3 min walk
  • ‪Telepizza - ‬2 min walk

About this property

Novotel Madrid Center

Central Madrid hotel connected to the convention center, 4-minute walk to Movistar Arena
Guests of Novotel Madrid Center enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 25 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 37-inch LED TVs with satellite channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, free weekday newspapers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Is free cancellation available at Novotel Madrid Center?

Novotel Madrid Center provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Novotel Madrid Center?

As of Dec 6, 2025, prices found for a 1-night stay for 2 adults at Novotel Madrid Center on Jan 6, 2026 start from $161.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Novotel Madrid Center?

This hotel is situated in Salamanca within a short 4-minute walk of Movistar Arena and also 18 minutes on foot from Puerta de Alcalá. You'll also find Gran Via and El Retiro Park within a short drive.

Is parking available on site at Novotel Madrid Center?

Yes, covered parking is offered for EUR 25 per day. Electric car charging is also available for guests.

Does Novotel Madrid Center have a casino?

No, Novotel Madrid Center doesn't have a casino.

Will I find an indoor pool at Novotel Madrid Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 8:00 PM and the seasonal pool is normally open from June until September.

Is Novotel Madrid Center a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a down comforter.

Are there hot tubs at Novotel Madrid Center?

No, there isn't a spa tub at this hotel.

Does Novotel Madrid Center have a restaurant that serves breakfast?

Yes, Novotel Madrid Center serves buffet breakfast for a surcharge each morning at Eat Bar.

Does Novotel Madrid Center allow pets to stay for free?

No, pets aren't allowed at Novotel Madrid Center.

Does Novotel Madrid Center have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Novotel Madrid Center?

The closest major airport to Novotel Madrid Center is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.2 mi away (14 minutes by car).

Are there rooms with balconies at Novotel Madrid Center?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.

Does Novotel Madrid Center offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Novotel Madrid Center.

Reviews

Novotel Madrid Center Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 673 out of 1003 reviews
Rating 8 - Good. 239 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

Reviews

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Arthur

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!
Stayed 6 nights in Aug 2025

10/10 Excellent

Felipe Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 2 nights in Jul 2025

6/10 Okay

Danilo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good not great

Good location. Not much character though. Very corporate. Pool is much smaller than the photos. Rooms are small and dark. Breakfast is reasonably priced and had a lot of options, but more isn’t necessarily better. Pool bar is nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient location. Friendly staff and breakfast delicious
Stayed 5 nights in Aug 2025

8/10 Good

venkatesh babu

Traveled with family and small children
Liked: Amenities
A bit of walk to public transport and 40 min walk into centro Otherwise great place and good roof top dining Good for families Clean Comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Jun 2025

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Aug 2025

10/10 Excellent

James, Crewe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a cool rooftop bar and pool, lots of space, modern design and excellent friendly staff. Long walk to the centre of town but 2 metro stops locally. Return park down the road was glorious as was the rest of Madrid in the sunshine. Lovely time, hope to come back here.
Stayed 3 nights in Aug 2025

2/10 Terrible

Navid

Disliked: Cleanliness, staff & service, property conditions & facilities
I was very much looking forward to staying at the Novotel Madrid Center but due to the Air Canada union strikes which began on my check-in day, I was unable to fly to Madrid. The hotel management showed no compassion and didn’t issue me a refund, not even a partial refund or credit.
Stayed 3 nights in Aug 2025

6/10 Okay

Estuardo rufo

Liked: Cleanliness, property conditions & facilities
The only thing i didn't like it is the noise the people make outside in the loby during the night
Stayed 6 nights in Aug 2025

10/10 Excellent

Amado

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally friendly, and the terrace was absolutely beautiful. The hotel is located in one of the best areas of Madrid, making it the perfect spot to enjoy the city. I look forward to returning within the next year.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Hotel was clean, our room was a standard double but a bit on the small side. So some of the positives were Rituals shower amenities, it was nice to have complimentary water however, this was on the first day only. Breakfast was nice with a good variety. Location wasnt as central as we thought, however getting ubers was easy. We didnt try the metro. The one biggest downside was the pool, firstly its tiny and very underwheming. It was freezing cold! It was nearly 40 degree weather yet the pool was cold all of the time. Its made up of a steel/metal interior which clearly doesnt retain heat. I mainly booked this hotel because it had a pool but was disappointed. Its a small space and only a few a beds so as you can imagine gets quite busy. Its ok for a few days.
Stayed 4 nights in Aug 2025

10/10 Excellent

Vishal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronny

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

8/10 Good

pedroe

Stayed 3 nights in Aug 2025

8/10 Good

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sss
Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Stayed 3 nights in Aug 2025

10/10 Excellent

Mohammed, ISELIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe location!!!
Stayed 2 nights in Aug 2025

6/10 Okay

Ronni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was ok Beds were very uncomfortable and a/c didn’t work well
Stayed 6 nights in Aug 2025

10/10 Excellent

barbara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bigger hotel and rooms that i thought for 2 adults and 2 kids. 24 hr bar.
Stayed 3 nights in Aug 2025

8/10 Good

Vicente Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nicely located near Parque de Retiro. It was comfortable and nicely appointed with a very nice bathroom and shower with a nice shower head with good water pressure. The rooftop pool was nice but only 3-4ft deep. And the restaurant and lounging areas near the pool we're also very nice. The staff at the bar / restaurant were very courteous and the food was absolutely delicious. You have to try the oxtail with tostones. The bar downstairs was also very nice. It did seem more of a business hotel than a hotel that international touirists go to. I'm not from the EU so I didn't know I had to put my key card in for my power to turn on. If somebody is checking in with a passport like I did, it's a pretty safe bet they won't know that putting in your key card is a thing in Spain. But that was a minor thing. Overall, I enjoyed my stay and would recommend it to others.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025