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Novotel Madrid Center

4.0 star property
VIP Access

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Photo gallery for Novotel Madrid Center

Seasonal outdoor pool
2 bars/lounges, poolside bar
Superior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe
2 bars/lounges, poolside bar
Gym

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
O'donnell 53, Madrid, Madrid, 28009
  • Place, Movistar Arena
    ‪3 min walk‬
  • Place, Calle de Alcalá
    ‪6 min walk‬
  • Place, El Retiro Park
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(11 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Terrace

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

9.8 out of 10
Exceptional
(7 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(62 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room with Sofa

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Twin Room with Sofa

9.4 out of 10
Exceptional
(20 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

7.0 out of 10
Good
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room with one Queen bed and two child beds

Standard Room with one Queen bed and two child beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room with one Queen bed and two child beds

9.0 out of 10
Wonderful
(29 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Madrid

Located in Salamanca within a 5-minute walk of Movistar Arena, Novotel Madrid Center is within a mile (2 km) of other popular attractions like Puerta de Alcalá. This 4-star hotel has 790 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Madrid and also close to El Retiro Park and Gran Via.

What's nearby

  • Movistar Arena - 3 min walk - 0.2 miles
  • Calle de Alcalá - 6 min walk - 0.4 miles
  • Plaza de Toros de Las Ventas - 18 min walk - 1.0 mile
  • Puerta de Alcalá - 19 min walk - 1.0 mile
  • El Retiro Park - 19 min walk - 1.0 mile

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive

Restaurants

  • Eat Bar
  • ‪Madariz Café - ‬5 min walk
  • ‪El Parador del Jamón - ‬1 min walk
  • ‪Telepizza - ‬2 min walk
  • ‪El Pescaito - ‬3 min walk

About this property

Novotel Madrid Center

Guests of Novotel Madrid Center enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 27 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 37-inch LED TVs with satellite channels. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include minibars, free weekday newspapers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Novotel Madrid City Las Ventas
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  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 467 reviews
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The price is $119
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 27 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 27 per day
  • Rollaway bed fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Is free cancellation available at Novotel Madrid Center?

Novotel Madrid Center provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Novotel Madrid Center?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Novotel Madrid Center on Mar 16, 2026 start from $212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Novotel Madrid Center?

This hotel is situated in Salamanca within a short 3-minute walk of Movistar Arena and also 18 minutes on foot from Puerta de Alcalá. You'll also find Gran Via and El Retiro Park within a short drive.

Is there parking available at Novotel Madrid Center?

Yes, covered parking is offered for EUR 27 per day. An electric car charging station is also available for guests.

Does Novotel Madrid Center have a casino?

No, Novotel Madrid Center doesn't have a casino.

Will I find an indoor pool at Novotel Madrid Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 8:00 PM and the seasonal pool is normally open from June until September.

What amenities will couples enjoy at Novotel Madrid Center?

Amenities that appeal to couples at this hotel include 24-hour room service, a down comforter, and a minibar.

Does Novotel Madrid Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novotel Madrid Center have a restaurant that serves breakfast?

Yes, Novotel Madrid Center serves buffet breakfast for a surcharge each morning at Eat Bar.

Does Novotel Madrid Center allow pets to stay for free?

No, pets aren't allowed at Novotel Madrid Center.

Does Novotel Madrid Center have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Novotel Madrid Center?

The closest major airport to Novotel Madrid Center is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.2 mi away (15 minutes by car).

Are there rooms with balconies at Novotel Madrid Center?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy city views.

Does Novotel Madrid Center offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Novotel Madrid Center.

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 760 out of 1112 reviews
Rating 8 - Good. 254 out of 1112 reviews
Rating 6 - Okay. 64 out of 1112 reviews
Rating 4 - Poor. 21 out of 1112 reviews
Rating 2 - Terrible. 13 out of 1112 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine. Two quibbles- The room was cold and the heat didn't come on the day we were there. Called the front desk and they said it takes 10-20 minutes to come on, which makes no sense given any type of HVAC system they could have that I know of. Second, the lighting in the bar area was much too bright for comfort.
Stayed 1 night in Nov 2025

10/10 Excellent

Denis

Stayed 5 nights in Nov 2025

10/10 Excellent

Bogdan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff very nice, and very good breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Great trip
Stayed 4 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 2 nights in Nov 2025

8/10 Good

Rikta

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything was good except the sofa beds could have been in better conditions and cleaner.
Stayed 1 night in Nov 2025

10/10 Excellent

Sylvia

Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge

Stayed 3 nights in Nov 2025

8/10 Good

Zoraida, Homestead

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I liked the hotel, have to say that for me it was far from all the main attractions. Parque del Retiro is fairly closed , other than that is not convenient located . One thing I have to say is that food was amazing! From the staff at the bar/restaurant to the taste it was very good. We loved the food at the restaurant. That was our highlight of the hotel , other than that super busy all the time. Lots of people coming in and out .
Coffee at the hotel
The view from the hotel at the entrance
Stayed 5 nights in Nov 2025

10/10 Excellent

Louise

Stayed 2 nights in Nov 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Encantador
Stayed 6 nights in Nov 2025

2/10 Terrible

Sebastian

Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was just amazing. It was a very nice and pleasant stay. Every staff member that we spoke to were just really nice.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kathleen

Stayed 2 nights in Nov 2025

6/10 Okay

Isabel, Bogota

Traveled with partner
Liked: Cleanliness, amenities
La cama es muy incómoda, sonaba ante cualquier movímiento y el colchón parecía más una colchoneta
Stayed 1 night in Nov 2025

10/10 Excellent

Daniceth

Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente experiencia
Stayed 5 nights in Nov 2025

10/10 Excellent

Sunjay

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great service. Amazing location, blocks from Movistar Arena. Perfect place to stay if coming in town for an event!!!
Stayed 4 nights in Nov 2025

4/10 Poor

joyce

Business traveler
Disliked: Amenities
super busy hotel elevators really slow and gym super tiny for a lot of people. also in the room no ports available for USB.
Stayed 1 night in Nov 2025

8/10 Good

Venkita

Traveled with family
Liked: Cleanliness, property conditions & facilities
Courteous staff
Stayed 3 nights in Nov 2025

8/10 Good

DANIEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, good layout for lodging with two kids on the sofa bed. My wife complained about the water pressure, it’s not the strongest but it wasn’t horrible. All in all, I enjoyed the stay and would stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nick

Stayed 1 night in Nov 2025

4/10 Poor

Paul

Disliked: Amenities
Charged me twice for the room
Stayed 1 night in Nov 2025

10/10 Excellent

Yunsik

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfasts
Stayed 3 nights in Oct 2025