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DoubleTree by Hilton Madison East

4.0 star property
Hotel with free parking, 5-minute walk to East Towne Mall

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Madison East

Reception
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Breakfast and dinner served, American cuisine
Exterior
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4402 E Washington Ave, Madison, WI, 53704
  • Place, East Towne Mall
    ‪3 min walk‬
  • Place, American Center
    ‪2 min drive‬
  • Place, Madison Area Technical College
    ‪2 min drive‬
  • Airport, Madison, WI (MSN-Dane County Regional)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 467 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner | In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 635 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

  • 467 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 467 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 467 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(27 reviews)
  • 353 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(105 reviews)
  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Corner Studio Suite

  • Sleeps 4

View all photos for King Room

In-room safe, desk, laptop workspace, blackout drapes

King Room

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 4

King Room with Sofa Bed - Hearing Accessible

  • Sleeps 4

King Studio Suite

  • Sleeps 4

King Studio Suite-Hearing Accessible

  • Sleeps 4

Studio King Suite with Mobility Accessible Tub

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility Accessible-Two Queens with Tub

  • Sleeps 4

mobility hearing Access King Studio Suite with tub

  • Sleeps 4

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About the neighborhood

Madison

Located in Greater Sandburg within a short walk of East Towne Mall, DoubleTree by Hilton Madison East is within a mile (2 km) of other popular sights such as American Center. This 226-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • East Towne Mall - 3 min walk - 0.2 miles
  • American Center - 2 min drive - 1.4 miles
  • Madison Area Technical College - 2 min drive - 1.1 miles
  • University of Wisconsin-Madison - 15 min drive - 7.0 miles
  • Camp Randall Stadium - 16 min drive - 7.7 miles

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Taco Bell - ‬5 min walk
  • ‪Portillo’s - ‬5 min walk

About this property

DoubleTree by Hilton Madison East

Hotel with free parking, 5-minute walk to East Towne Mall
At DoubleTree by Hilton Madison East, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and a microwave in a common area.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tailwinds

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (9,606 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madison
Crowne Plaza Madison
Madison Crowne Plaza
Crowne Plaza Hotel Madison
Doubletree By Hilton Madison
DoubleTree by Hilton Madison East Hotel
DoubleTree by Hilton Madison East Madison
DoubleTree by Hilton Madison East Hotel Madison

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Madison East?

DoubleTree by Hilton Madison East provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do near DoubleTree by Hilton Madison East?

This hotel is situated in Greater Sandburg within a short 5-minute walk of East Towne Mall. You'll also find Olbrich Botanical Gardens and Barrymore Theatre within a short drive.

Is parking available on site at DoubleTree by Hilton Madison East?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does DoubleTree by Hilton Madison East have a casino on the premises?

No, DoubleTree by Hilton Madison East doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Madison East?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is DoubleTree by Hilton Madison East good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does DoubleTree by Hilton Madison East have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Madison East feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Madison East serves buffet breakfast for a surcharge each morning at Tailwinds.

Does DoubleTree by Hilton Madison East allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Madison East for a fee of USD 75 per pet, per stay.

Are there connecting rooms at DoubleTree by Hilton Madison East?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to DoubleTree by Hilton Madison East?

The closest major airport to DoubleTree by Hilton Madison East is Dane County Regional Airport (MSN), which is 3.7 mi away (11 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Madison East?

No, at DoubleTree by Hilton Madison East, there aren't any guestrooms that list a balcony.

Does DoubleTree by Hilton Madison East host weddings?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Madison East.

DoubleTree by Hilton Madison East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1001 reviews
Rating 8 - Good. 154 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Timothy

Stayed 1 night in Dec 2025

6/10 Okay

Vishvalingam

Disliked: Cleanliness
The stay was comfortable overall, but I did notice a few stains on the bedsheet, which affected the experience little bit other than that the staff's are great and very helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel, clean and good service
Stayed 2 nights in Aug 2025

10/10 Excellent

Terry

Stayed 1 night in Oct 2025

10/10 Excellent

Garry Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Tonice

Stayed 6 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Braden

Stayed 1 night in Oct 2025

8/10 Good

Christy

Stayed 1 night in Oct 2025

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Vipulkumar Jitendrabhai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. We didn't have breakfast here
Stayed 1 night in Oct 2025

10/10 Excellent

Avneet

Stayed 1 night in Sep 2025

10/10 Excellent

Alicia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a towel animal from the cleaning staff! The lobby bar was super friendly bartenders
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alisha

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle 'Mickey'

Stayed 1 night in Sep 2025

10/10 Excellent

BARRY, MCHENRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were approached in the hotel parking lot as we were putting our bags in our car to leave by a shady person asking for money…but the hotel itself was excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Stayed 1 night in Sep 2025

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