DoubleTree by Hilton Madison East

4.0 star property
Hotel with free parking, a quick walk to East Towne Mall

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Madison East

Reception
Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
Breakfast and dinner served, American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
4402 E Washington Ave, Madison, WI, 53704
  • East Towne Mall
    ‪3 min walk‬
  • Madison Area Technical College
    ‪2 min drive‬
  • University of Wisconsin-Madison
    ‪15 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪8 min drive‬

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Room options

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(6 reviews)
  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

  • 467 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 635 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 467 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(89 reviews)
  • 351 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(23 reviews)
  • 353 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 467 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 467 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Madison

East Towne Mall is a short stroll from DoubleTree by Hilton Madison East, and other popular attractions like American Center are within a mile (2 km). This 226-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • East Towne Mall - 3 min walk - 0.2 miles
  • American Center - 2 min drive - 1.6 miles
  • Madison Area Technical College - 2 min drive - 1.4 miles
  • University of Wisconsin-Madison - 15 min drive - 7.0 miles
  • Camp Randall Stadium - 16 min drive - 7.7 miles

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Portillo's Madison, Wisconsin - East Towne - ‬5 min walk

About this property

DoubleTree by Hilton Madison East

Hotel with free parking, a quick walk to East Towne Mall
At DoubleTree by Hilton Madison East, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a microwave in a common area.
55-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tailwinds

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (9,606 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - November 2020
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madison
Crowne Plaza Madison
Madison Crowne Plaza
Crowne Plaza Hotel Madison
Doubletree By Hilton Madison
DoubleTree by Hilton Madison East Hotel
DoubleTree by Hilton Madison East Madison
DoubleTree by Hilton Madison East Hotel Madison

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Madison East?

DoubleTree by Hilton Madison East provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at DoubleTree by Hilton Madison East?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Madison East on Aug 14, 2025 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near DoubleTree by Hilton Madison East?

This hotel is located in Madison within a short 5-minute walk of East Towne Mall. You'll also find Olbrich Botanical Gardens and Barrymore Theatre within a short drive.

Is parking available on site at DoubleTree by Hilton Madison East?

Yes, self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does DoubleTree by Hilton Madison East have a casino on the premises?

No, DoubleTree by Hilton Madison East doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton Madison East?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

Is DoubleTree by Hilton Madison East a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does DoubleTree by Hilton Madison East have a hot tub?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Madison East feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Madison East serves buffet breakfast for a surcharge each morning at Tailwinds.

Does DoubleTree by Hilton Madison East allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Madison East for a fee of USD 75 per pet, per stay.

Are there connecting rooms at DoubleTree by Hilton Madison East?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to DoubleTree by Hilton Madison East?

The closest major airport to DoubleTree by Hilton Madison East is Dane County Regional Airport (MSN), which is 3.7 mi away (11 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Madison East?

No, there aren't any guestrooms with balconies at DoubleTree by Hilton Madison East.

Does DoubleTree by Hilton Madison East host weddings?

If wedding bells are in your future, take advantage of the wedding venue at DoubleTree by Hilton Madison East.

DoubleTree by Hilton Madison East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 762 out of 989 reviews
Rating 8 - Good. 159 out of 989 reviews
Rating 6 - Okay. 34 out of 989 reviews
Rating 4 - Poor. 21 out of 989 reviews
Rating 2 - Terrible. 13 out of 989 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Damion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous. We were lucky enough to receive a warm treat at check in and it was delicious. The room was clean and odor free. The AC was cold (it was 93 degrees outside!). Easy to find location, not far from the areas we were visiting. Nothing bad to say about this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

PAUL, Riverside

Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa, Southfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, comfortable hotel in a great location in Madison. I already booked my next stay as I was checking out! If your son/daughter attends college in Madison this hotel is the perfect place to stay in while visiting.
Stayed 2 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lived everything about it
Stayed 2 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Joyelle

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Nijah

Stayed 2 nights in Mar 2025

10/10 Excellent

Jenny

Stayed 1 night in Mar 2025

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent parking
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Shari

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The room and hotel were very nice and clean. The staff was helpful and welcoming.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Ron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it’s a great location. It’s by fast food places and a shopping mall.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and knowledgeable! Very clean place!
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean. Bed was very comfortable. Staff very friendly. Bar restaurant staff was horrible. Food was over priced and just so so. Would never eat there again.
Stayed 2 nights in Mar 2025