Holiday Inn Express & Suites Gonzales2.5 out of 5.0
Recent guest reviews
I was in Gonzales for a wedding and stayed there May 5, 2017, for one night. The charge appeared on my credit card statement the following day. I was billed again for the same amount on May 22, 2017, although I have not stayed there again. I called the hotel, and the person on the phone was not very friendly, insisted they had only charged me one time, and did not help. I called my credit card company, and they will handle the dispute. I cannot recommend using a credit card at this establishment. My stay on May 5: Check-in was somewhat painful because they had entered the incorrect date for my reservation. Very slow to get through that process. The hotel was relatively clean. I was upgraded to a suite because all the regular rooms were booked. The elevator (just one) is s-l-o-w. The ice machine on my floor was out of order. The room was clean, the bed was comfortable, the pillows were okay, the water pressure in the bathroom was good. I like the area and would like to return to explore the countryside and historical sites, but I doubt I would stay here again due to the scary credit card issue, and the hotel's unwillingness to assist.
I stayed here two weeks for business. The rooms are fairly quiet and well laid out. They are working on a refurbishment and it is needed. The carpet is worn and dirty. Many things don't function, such as the HVAC in the fitness room. The internet is slow and drops frequently. The people are friendly and trying to do the best they can.
This hotel has been thoroughly updated. Rooms were great and the beds were super comfy. Everything was clean and neat. Free Breakfast was better than most. If I had one gripe, it was the wifi. The wifi speed was some of the best I have had in a hotel but it kept logging us off and making us resign in any time we left a device idle for a couple of minutes. Please fix this problem and then you get five stars.
This relatively new hotel is excellent. The beds are extra comfortable. The staff is accommodating and helpful. They do have a free morning breakfast each day. There are many restaurants nearby. GG's is next door and there is a fine Italian restaurant downtown on the square. Of course, they have all the fast food places as well. We have stayed in both the regular rooms and suites and both are superior for the price.
I really like to stay here but was shocked to smell mildew in our room! It was very overwhelming and asked for another room. I was given another room and it also had a faint smell of mildew. I noticed the windows seemed to have been tinted before, tinted windows and humidity don't mix. I hope the problem will be fixed. I can't stay here anymore bad allergies especially to mold and mildew. 😢
In the beginning I was very pleased with accomodations. Nice furnishings (King Suite), clean with a friendly staff. Good location, easy to get to. Hard time deciding between 3 or 4 stars. The cons. Internet was sufficient EXCEPT you had to sign on constantly. every time your device was idle for 30 seconds you are logged out. sometimes even while active. Very irritating. The most disturbing issue was getting into bed very late and finding the sheets and comforter smelled of mens cologne. had it not been so late and I had children asleep on the sofa bed I definitely would have had them changed. The breakfast was promised until noon the following day. (sunday). got down there around 9:30 to find they were out of eggs. Very disappointing considering I am gluten free and limited in choices. apparently quite a number of guests found this inconvenient as well. I think I would have found a way to get eggs for the breakfast buffet if this was my responsibility. Again, the staff was nice and very accomodating and this could be a very nice place to stay.
Very clean, updated...nice hotel. Cleaner that most chain hotels. Overall no complaints. Highly Recommend! Nice pillows...soft and firm. Comfy beds. Hot showers... We forget our toothbrushes and they offered free ones with toothpaste since we were without.
Arrived at hotel to find out that someone else had checked in with my confirmation number and my name!! I didn't think you could do this! It took awhile for this to be sorted out, the clerk was very apologetic and upgraded our room. I selected the hotel based on 2 criteria - I wanted Wi-Fi and a swimming pool. The pool was closed for maintenance and the Wi-Fi was very spotty, I had to keep signing in. In 1 hour I had to re-sign in 4 times. There are hotels all around this location, I would choose one of the other hotel to stay in.
The service was great , breakfast was good employees were very friendly an rooms was clean really enjoyed my stay looking forward to going back again I think holiday inn came along a good ways , an becoming a great hotel to stay for different events .
From the moment I pulled up, I knew I was going to be staying at a well-decorated hotel. They had large, Doric columns holding up the front of the building. I knew the hotel decorator got this one right. Walking in, the lobby continued with the sense sharp of style. The seating was comfortable and the staff was friendly and promptly greeted us. Check in was done quickly and painlessly. It was a breeze. When I got to the room, it was well-decorated, too, but it was a little warm. They had turned off the AC to be environmentally friendly. I turned on the TV and found the channel selection to be fairly limited. I wanted to finish watching the Astros game but they didn't have the channel so I had to listen to it on the radio. I went for a swim. The pool wasn't heated but it was really clean. I had a great swim. In the morning, I was pleased to find that they had stocked Chobani yogurt. I had a great start. All in all, I would stay here again. You can't go wrong.
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Outdoor pool
- Fitness center
Holiday Inn Express & Suites Gonzales places you within 2 miles (3 km) of Confederate Square and Old Jail Museum. This hotel has 62 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's also near Texas Heroes Square and First Baptist Church.
Start your day off right with a free buffet breakfast offered each morning.
Holiday Inn Express & Suites Gonzales's 62 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free local calls, ironing boards, and desks are other standard amenities.
Guests staying at Holiday Inn Express & Suites Gonzales enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Onsite parking is available for a fee. Additional amenities include a meeting room, a business center, and a computer station.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 57 reviews