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Recent guest reviews

The beds were comfortable and the rooms were clean. The commode was not working properly and the breakfast was the same every morning.

The hotel was absolutely horrible. When we arrived the AC wasn’t working, they gave us the wrong room. When we were put in our correct room 30 minuets later the pull out couch was filthy and didn’t have any sheets on it. The staff was not helpful at all it was like pulling teeth to try to get them to fix everything. Not to mention there were no towels or wash cloths in the room and when we got our towels there was a bug in between two wash cloths

Ok place for a short stay. Dated hotel look and feel.

This hotel was dirty, there was trash in an outside commons area that wasn't picked up the 3 days we were there. The pool was dirty and never any towels at pool and the dirty towels were left laying for 3 days. We arrived around 6 and the room they put us in was never cleaned, but the did get us to another room quickly.

The hotel is showing it's age and could use an update. That being said, my stay was good. The room was clean, the king size bed was comfortable, and the food was decent for breakfast and dinner.

Bathroom towels smelled like cigarettes. The alarm on the clock didn't work. There was no longer Continental Breakfast and the management staff didn't inform us upon check in, found out when we went to eat. Pool area was 94 degrees!!! Extremely uncomfortable. Staff didn't clean up broken glass, just kicked it to the side next to the wall. Will NEVER stay there again!

Upon arriving at the hotel it appeared ok in the lobby area. However, one step past the foyer entrance and the reality of the situation becomes clear. EVERYTHING is old and worn. Carpet has holes throughout it is worn so badly and the walls are all very dirty and disgusting. There is a lingering smell of Mildred and drugs (pot) throughout. We were here for a volleyball tournament, so to make it all worse, had our 12 and 14 year olds with us. We booked for the Wyndham/Ramada name, and got a super 8 pay by the night/week hotel at best. :( Every employee lacked decent customer service skills, and the owner was flat out rude. When I went to her with my concerns- she basically told me to leave if I didn’t like what they had to offer. She said she would send maintenance up to look at the broken refrigerator and she never did, then also said she would send them up to look at plumbing issues (wining pipes and little to no hot water) and also never sent them. She flat out told me the hotel needed to be closed and renovated!! Then she tried to deny saying it. Fire alarms were going off in the middle of the night due to guests “smoking” in a non smoking hotel, children were running around the halls naked without parents at all hours and the clientel was scary to say the least. We would not even allow our two daughters to go down and enjoy the pool. This hotel was a huge disappointment. Promised partial refund and never received- now owner refused to answer her phone!!

Family and I had ajoined rooms, theirs didn't have a fridge or a phone. Housekeeping came at 8:30 am, bathroom floor was dirty in the corners and at the trim.

Nice staff having restaurant inside is great. Kids loved the pool and outside area

Despite being understandably short staffed due to the Thanksgiving holiday, Megan at the front desk and the room cleaning staff went out of their way to accommodate our needs and make us feel comfortable. We definitely plan to make this our hotel of choice when we come up to visit family again!

Room was ok, but bathroom was in poor condition. Toilet didn’t flush well and shower curtain was about to fall off the wall. Price was right and bed slept well .

Need more than an overhaul. This hotel is filthy! Stay anywhere else.

Dated, but clean with efficient and courteous staff. Good location for access to restaurants and the highway system.

Old school motel type hotel. Furniture and carpeting were very dated and worn in many places. Rooms were dark. Water never got hot in shower. The staff was very nice and helpful but the hotel itself was not desirable.

This wasn't my first choice. Everything started out wrong from check in. It took almost 10 minutes to get me checked in and I was the only one checking in. The hotel was old and looked it inside and out. Nothing was kept up very well. Hallways and rooms were dirty, marks on the wall marks and on the ceiling. The worst was the used washcloth still hanging on my shower curtain At 1 AM someone tried to come into my room with the key card. When I asked who it was they left. At checkout I mentioned this in the guy at the counter and he apologized. He said it was his fault, apparently gave him this room also I will not stay at this hotel ever again, and probably not a Remada hotel because of this experience.

We stayed at Ramada North, not the conference center. First room was very humid, moldy by window and a/c, humid and stale. Smelled like smoke and mold mixed w humidity, dirty carpet. Second room was the same This hotel needs new ventilation system and deep cleaning/remodeling! The level of humidity and mold were a health hazard. We were too tired to cancel so we stayed the night but this hotel needs new vents and air filters, a dehumidifier unit because humidity is destroying this hotel from inside out and is unsafe!

Bluegrass Parkway Louisville KY

Hotel highlights

  • Free continental breakfast
  • Free in-room WiFi
  • Onsite dining
  • Fitness center

Within a short walk of Hunnington Place Shopping Center, Ramada Plaza & Conf Center by Wyndham Louisville is within 2 miles (3 km) of Skyview Park. This 3-star hotel has 73 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a fitness center.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

Ramada Plaza & Conf Center by Wyndham Louisville's 73 rooms provide microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

Guests of Ramada Plaza & Conf Center by Wyndham Louisville enjoy a fitness center, WiFi in public areas, and conference space. You can take advantage of onsite parking for a fee, along with an airport shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a business center, wedding services, and an ATM.

Room options

Guest reviews for Ramada Plaza & Conf Center by Wyndham Louisville

Everyone (35) Couples (1)
3
Partner Couples Business Business

The beds were comfortable and the rooms were clean. The commode was not working properly and the breakfast was the same every morning.

By on Feb 17, 2020

Review comment responded on Feb 19, 2020

Thank you for choosing the Ramada Plaza for your stay. We are pleased to see that housekeeping was able to keep your room clean for your and that our beds were comfortable for you to sleep in. If you would like to give us a call and let us know which toilet you were having issues with we can gladly get that taken care of. Your feedback is greatly appreciated and we hope to see you again.

2
Everyone

By on Feb 7, 2020

Review comment responded on Feb 11, 2020

Thank you for choosing the Ramada Plaza for your stay. We are sorry to hear that you did not have a good stay. Your feedback is appreciated

1
Everyone

By on Feb 7, 2020

Review comment responded on Feb 11, 2020

Thank you for your feedback, we are sorry to hear we couldnt meet your expectations.

5
Everyone

By on Jul 31, 2019

Review comment responded on Aug 3, 2019

Thank you for staying at the Ramada Plaza. We are pleased we could meet and/or exceed your expectations. Thank you for your feedback, it is greatly appreciated. Hope to see you again

1
Everyone

By on Dec 10, 2018

Review comment responded on Dec 12, 2018

Hello: We would like to thank you for staying with us at Ramada Plaza. We do apologize for any mishap you may have had while staying with us. We are going under renovation and around this time next year, we will have an updated hotel that we would love for you to come and stay, so we can make up for any previous mishap. Thank you for your time.

1
Everyone

The hotel was absolutely horrible. When we arrived the AC wasn’t working, they gave us the wrong room. When we were put in our correct room 30 minuets later the pull out couch was filthy and didn’t have any sheets on it. The staff was not helpful at all it was like pulling teeth to try to get them to fix everything. Not to mention there were no towels or wash cloths in the room and when we got our towels there was a bug in between two wash cloths

By on Aug 11, 2018

3
Everyone

Ok place for a short stay. Dated hotel look and feel.

By , from Sacramento on Aug 7, 2018

1
Everyone

This hotel was dirty, there was trash in an outside commons area that wasn't picked up the 3 days we were there. The pool was dirty and never any towels at pool and the dirty towels were left laying for 3 days. We arrived around 6 and the room they put us in was never cleaned, but the did get us to another room quickly.

By on Jul 17, 2018

Review comment responded on Jul 19, 2018

First, I would like to thank you for staying with us at Ramada Plaza. I do apologize for the mishaps your occurred while staying at our property. I will be getting with our maintenance and housekeeping staff about these issues, but thank you for letting us know your issues.

3
Everyone

The hotel is showing it's age and could use an update. That being said, my stay was good. The room was clean, the king size bed was comfortable, and the food was decent for breakfast and dinner.

By , from St. Charles, MO on May 21, 2018

Review comment responded on Jun 8, 2018

Thank you for your feedback. We are glad you enjoyed your stay.

1

review

Everyone

Bathroom towels smelled like cigarettes. The alarm on the clock didn't work. There was no longer Continental Breakfast and the management staff didn't inform us upon check in, found out when we went to eat. Pool area was 94 degrees!!! Extremely uncomfortable. Staff didn't clean up broken glass, just kicked it to the side next to the wall. Will NEVER stay there again!

By on May 17, 2018

Review comment responded on May 17, 2018

The Ramada Plaza is a full-serve hotel with both a restaurant and bar. Limited service hotels typically, because they do not have a proper food & beverage operation, offer a continental or express breakfast set up. With a limited service Ramada Express nearby, we find that people looking for the Ramada in Louisville quite often open their website and see there breakfast room and surmise that it is our hotel and that we offer a continental breakfast in the room rates. Sorry for the confusion. The pool area is kept at temperatures to make swimming in the indoor pool comfortable, thus the area is named the Tropidome. In the past couple of days, We are not aware of the pool area/tropidome enclosure achieving a temperature of 94 degrees. as both it outside temperatures have not been that high nor have we had that much direct sunlight on the tropidome roof.

Ramada Plaza & Conf Center by Wyndham Louisville

9700 Bluegrass Parkway, Louisville, KY 40299
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