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Recent guest reviews

The location is great and the hotel, itself, was very nice. We did find the bathrooms quite small, but that really was the only drawback.

The quiet time in the hotel is supposed to be 11pm-8am. My family was woken up several time throughout the nights we stayed because of the noise coming from the lobby and doors slamming I callled security 5x before I got an answer because of the screaming coming from the little girls in the lobby at 2am Only 5 ppl we’re supposed to be in the pool at a time, I counted 25 No sleep, horrible linens, noise level in this hotel is ridiculous, too many unsupervised kids

Large, clean room. Pleasant decor. Close distance to river walk and parks.

Great location, friendly staff, excellent amenities.

Great location & property

Everything was great! We stayed the weekend and enjoyed ourselves! The property was centrally located, close to many places to eat and enjoy. The hot staff were great!

Never received a confirmation for booking. Tried to get a hold of Orbitz to no avail. They kept asking for a an itinerary number but we have never received one. Made reservations at a different hotel on our own. No problem. Will never go through Orbitz again. Horrible. We will be filing any charges on our credit card

The location was good. It was not so convenient that the restaurants and breakfast was closed.

The hotel was perfect. Nothing bad or negative at all to say about the hotel & its location. Nice room, nice view of 4th Street, comfortable beds and shower. Would recommend this hotel to anyone with or without a family. Pools were closed due to COVID (expected). No room service (COVID) but every time we needed something (towels, toiletries, etc) we called & it was sent to us in a timely fashion. The only tiny negative is the check. The parking fees was not explained to me so I had no idea how it worked (until we parked & came back and asked, but someone else had to explained how it worked). A handful of information was left out at check in like how much my card would be charged for incidental charges. Might be useful knowing how much will be on hold on your card. But overall definitely BOOK this hotel.

It was good. I appreciated how family-friendly it was - got two infant pack-n-play beds.

Hotel was clean and employees were very helpful. What I didn't like was the noise frim the customers in the next room. Kids and Mom loud until 11pm, and started bavk up at 5:45 am

Room was very clean and bed was comfortable. We did not try the restaurant in the hotel but there was lots of options for food near the hotel.

Other then Paying for Parking.. It was a Great Top View of the City Clean Room Big Tv Pool looked nice, though was closed.

West Jefferson Street Louisville KY

Hotel highlights

  • Steps from Fourth Street Live! and Kentucky International Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Louisville, Hyatt Regency Louisville is next to popular attractions like Fourth Street Live! and Kentucky International Convention Center. This 393-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7 AM to 11:00 AM.


Rooms

The 393 rooms are recently renovated and have an array of amenities, including refrigerators, coffee makers, and phones. Guests can expect to find free WiFi and 65-inch flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Hyatt Regency Louisville have access to an indoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 30 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 3

Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 3

Guest reviews for Hyatt Regency Louisville

Everyone (15) Couples (7) Family (12)
4
Family

The location is great and the hotel, itself, was very nice. We did find the bathrooms quite small, but that really was the only drawback.

By on Apr 18, 2022

Review comment responded on Apr 20, 2022

Thank you for the wonderful feedback, Jennifer. We are thrilled that our great location and overall ambiance exceeded your expectations. We will be sure to address your concerns regarding our bathrooms with the appropriate members of our team. We look forward to hosting you in the near future.

2
Family with small children

The quiet time in the hotel is supposed to be 11pm-8am. My family was woken up several time throughout the nights we stayed because of the noise coming from the lobby and doors slamming I callled security 5x before I got an answer because of the screaming coming from the little girls in the lobby at 2am Only 5 ppl we’re supposed to be in the pool at a time, I counted 25 No sleep, horrible linens, noise level in this hotel is ridiculous, too many unsupervised kids

By on Apr 7, 2022

5
Partner Couples

Large, clean room. Pleasant decor. Close distance to river walk and parks.

By on Mar 21, 2022

Review comment responded on Mar 23, 2022

Colleen, This positive review brought a smile to our faces! It's great to know you loved our comfortable accommodations and prime location, and that you had a great time at Hyatt Regency Louisville. Thanks so much for sharing your feedback. We'd be happy to welcome you in again when you're in the area!

5
Family

Great location, friendly staff, excellent amenities.

By on Feb 10, 2022

Review comment responded on Feb 11, 2022

5-star reviews always make our day, Joseph! Hyatt Regency Louisville always aspires to give the best customer service possible, so we are grateful for your positive review. We've spent a lot of time perfecting and improving our guests' experience at our property, so we're glad it's not going unnoticed! It's great to know that our location, amenities, and team exceeded your expectations and made your stay amazing. We appreciate your detailed feedback - come visit us again soon!

3
Everyone

By on Nov 21, 2021

5
Partner Couples

Great location & property

By on Oct 4, 2021

Review comment responded on Oct 6, 2021

Thank you for the excellent review, Stefanie. We appreciate you taking the time to leave us this wonderful feedback. We're so glad to hear that you loved our hotel and prime location in the heart of Louisville. We hope to see you again very soon for another positive experience. Have a great day!

5
Family Friends

Everything was great! We stayed the weekend and enjoyed ourselves! The property was centrally located, close to many places to eat and enjoy. The hot staff were great!

By on Oct 4, 2021

Review comment responded on Oct 5, 2021

Thank you for the feedback, Misty. We're glad to hear that you loved your stay with us so much, especially our prime location ad amazing staff. We look forward to seeing you again next time you're in Louisville.

5
Everyone

By on Aug 15, 2021

1
Everyone

Never received a confirmation for booking. Tried to get a hold of Orbitz to no avail. They kept asking for a an itinerary number but we have never received one. Made reservations at a different hotel on our own. No problem. Will never go through Orbitz again. Horrible. We will be filing any charges on our credit card

By on Jul 15, 2021

Review comment responded on Jul 16, 2021

We apologize for the inconvenience with your booking. We always reccommend booking directly through the hotel to avoid any of these issues. We look forward to hosting you soon.

4
Everyone

By on Jul 8, 2021

Review comment responded on Jul 21, 2021

Thank you for the feedback. We are thrilled to hear that you loved your stay with us so much! We can't wait to host you again soon for another memorable experience.

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