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Recent guest reviews

If you need a place to stay, just book here. We go to Illinois fairly regularly from Knoxville and wont stay anywhere else! The staff is always impeccable, usually welcoming my three year old with a rubber ducky that he LOVES. Aways a friendly face, absolutely gorgeous building, and the only hotel we've ever stayed at that i know i wont need to bring my own pillow and blanket. We found this place by chance and it is now our absolute favorite. Thank you to all the staff for always making us feel as comfortable as we are at home!

Great room for a great price! Parking was excellent, too!

Location was great with plenty of places to eat. The hotel is old, outdated, and over priced. They ran out of wash clothes, that is totally unacceptable for a upscale hotel.

The location is great and the hotel, itself, was very nice. We did find the bathrooms quite small, but that really was the only drawback.

The quiet time in the hotel is supposed to be 11pm-8am. My family was woken up several time throughout the nights we stayed because of the noise coming from the lobby and doors slamming I callled security 5x before I got an answer because of the screaming coming from the little girls in the lobby at 2am Only 5 ppl we’re supposed to be in the pool at a time, I counted 25 No sleep, horrible linens, noise level in this hotel is ridiculous, too many unsupervised kids

Large, clean room. Pleasant decor. Close distance to river walk and parks.

Great location, friendly staff, excellent amenities.

Great location & property

Everything was great! We stayed the weekend and enjoyed ourselves! The property was centrally located, close to many places to eat and enjoy. The hot staff were great!

Never received a confirmation for booking. Tried to get a hold of Orbitz to no avail. They kept asking for a an itinerary number but we have never received one. Made reservations at a different hotel on our own. No problem. Will never go through Orbitz again. Horrible. We will be filing any charges on our credit card

The location was good. It was not so convenient that the restaurants and breakfast was closed.

The hotel was perfect. Nothing bad or negative at all to say about the hotel & its location. Nice room, nice view of 4th Street, comfortable beds and shower. Would recommend this hotel to anyone with or without a family. Pools were closed due to COVID (expected). No room service (COVID) but every time we needed something (towels, toiletries, etc) we called & it was sent to us in a timely fashion. The only tiny negative is the check. The parking fees was not explained to me so I had no idea how it worked (until we parked & came back and asked, but someone else had to explained how it worked). A handful of information was left out at check in like how much my card would be charged for incidental charges. Might be useful knowing how much will be on hold on your card. But overall definitely BOOK this hotel.

West Jefferson Street Louisville KY

Hotel highlights

  • Walking distance to KFC Yum Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Louisville within a 5-minute walk of KFC Yum Center, Hyatt Regency Louisville is within 2 miles (3 km) of other popular sights like Fourth Street Live!. This 393-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. It's connected to the convention center in central Louisville and also close to Louisville Slugger Museum and University of Louisville.


Dining

This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7 AM to 11:00 AM.


Rooms

Guests can expect to find free WiFi and 65-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include iPod docks, refrigerators, and coffee makers.


Property features

Guests of Hyatt Regency Louisville have access to an indoor pool, a gym, and free WiFi in public areas. Valet parking is offered for USD 34 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and express check-out.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 3

Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 3

Guest reviews for Hyatt Regency Louisville

Everyone (15) Couples (4) Family (12)
4
Everyone

By on Mar 28, 2023

Review comment responded on Apr 18, 2023

Thank you for the lovely review, Jason.We're delighted you had a pleasant stay at Hyatt Regency Louisville! We strive for excellence so we look forward to hosting you again soon for another great experience!

5
Family with small children

If you need a place to stay, just book here. We go to Illinois fairly regularly from Knoxville and wont stay anywhere else! The staff is always impeccable, usually welcoming my three year old with a rubber ducky that he LOVES. Aways a friendly face, absolutely gorgeous building, and the only hotel we've ever stayed at that i know i wont need to bring my own pillow and blanket. We found this place by chance and it is now our absolute favorite. Thank you to all the staff for always making us feel as comfortable as we are at home!

By on Jan 28, 2023

Review comment responded on Jan 30, 2023

Thank you so much for the wonderful review of our hotel, Brittney! We are delighted to hear that you have found a place that you not only love to stay at but also feel comfortable in. Our staff always strives to provide the best possible service and we are thrilled that you have noticed. We are very proud to be able to provide a home away from home for our guests and we will continue to do our best to make sure that you feel as comfortable as possible. Thank you again for your kind words. We look forward to seeing you again soon!

5
Everyone

By on Jan 1, 2023

5
Family

Great room for a great price! Parking was excellent, too!

By on Sep 25, 2022

Review comment responded on Sep 26, 2022

Jeremy,Nothing makes us more ecstatic than our 5-star reviews! We're happy you chose us and gave us the opportunity to provide you with a stress-free stay here at Hyatt Regency Louisville. It's great that you enjoyed our comfortable rooms, excellent value and convenient parking. When you're in town again, we'd love to give you an even more memorable experience! Thanks for taking the time to share your feedback!

2
Family Partner Couples

Location was great with plenty of places to eat. The hotel is old, outdated, and over priced. They ran out of wash clothes, that is totally unacceptable for a upscale hotel.

By on Jun 6, 2022

Review comment responded on Jun 10, 2022

Hi Nathaniel, Thanks for choosing our hotel and trusting in us to provide you with an enjoyable time. We're known for our amazing hospitality and amenities, we're glad you admired our location. Your concerns will be forwarded to the appropriate team members to understand where we went wrong. Thank you again for your feedback. Come see us again for an even memorable experience!

5
Everyone

By , from Terre haute on Jun 5, 2022

4
Family

The location is great and the hotel, itself, was very nice. We did find the bathrooms quite small, but that really was the only drawback.

By on Apr 18, 2022

Review comment responded on Apr 20, 2022

Thank you for the wonderful feedback, Jennifer. We are thrilled that our great location and overall ambiance exceeded your expectations. We will be sure to address your concerns regarding our bathrooms with the appropriate members of our team. We look forward to hosting you in the near future.

3
Everyone

By on Apr 11, 2022

2
Family with small children

The quiet time in the hotel is supposed to be 11pm-8am. My family was woken up several time throughout the nights we stayed because of the noise coming from the lobby and doors slamming I callled security 5x before I got an answer because of the screaming coming from the little girls in the lobby at 2am Only 5 ppl we’re supposed to be in the pool at a time, I counted 25 No sleep, horrible linens, noise level in this hotel is ridiculous, too many unsupervised kids

By on Apr 7, 2022

5
Partner Couples

Large, clean room. Pleasant decor. Close distance to river walk and parks.

By on Mar 21, 2022

Review comment responded on Mar 23, 2022

Colleen, This positive review brought a smile to our faces! It's great to know you loved our comfortable accommodations and prime location, and that you had a great time at Hyatt Regency Louisville. Thanks so much for sharing your feedback. We'd be happy to welcome you in again when you're in the area!

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