Nice
Staff was extremely friendly and ready to answer questions! Breakfast was always great!
Staff was super friendly and helpful. Front desk made great dinner recommendations. Literally 2 mins from the Airport.
close to expo center, however, covid travel restricions are terrible. No housekeeping during stay.
Online info needs to be updated. We picked this hotel because it said they had a shuttle and bfast. Well they don't and haven't since covid started. We picked this hotel for those 2 things. The hotel itself is nice though.
Conveniently close to airport with easy access. Comfortable bed and good room temperature control.
Friendly staff comfortable bed near airport it was nice to have food available
Bed was terrible.....Room was dirty.......Carpet in the room needed to be cleaned. Room set up was also terrible...I will not stay there again...
The staff was extremely helpful and courteous. The rooms were a bit dated but comfortable
Heater/air conditioning did not work, room/bathroom substandard and not clean
Very nice hotel but UPS planes began there takeoffs about 430am. There were about 25 planes in the line. After the fleet was in the air after 530am it got quiet again.
Nicest hotel we have stayed in this year . Hospitality and comfort is a 10
Limited menu and low quality food at the Bistro. Staff were very kind. The shuttle works extremely well.
Nice hotel friendly employees and close to airport
Kentucky Exposition Center is a short stroll from Courtyard by Marriott Louisville Airport, and other popular attractions like Kentucky Kingdom are within a couple of miles (3 km). This 150-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 150 rooms feature refrigerators, coffee makers, and safes. 42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.
At Courtyard by Marriott Louisville Airport, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-out.
Nice
Staff was extremely friendly and ready to answer questions! Breakfast was always great!
Thanks for the excellent review, Crystal. We're delighted your time at Courtyard Louisville Airport was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our great staff and delicious breakfast. We look forward to hosting you again soon for another fantastic experience.
Staff was super friendly and helpful. Front desk made great dinner recommendations. Literally 2 mins from the Airport.
Thank you for providing feedback for your stay at the CY Louisville AP. I am happy our staff was able to provide you with recommendations for dinner. Again, thank you for your review. John N GM
close to expo center, however, covid travel restricions are terrible. No housekeeping during stay.
Thank you for staying with us here at the Courtyard Louisville Airport. We are really close to the Fair and Expo and offer shuttle service 24/7. I do apologize that we can not send staff in guest rooms for room cleaning. This is CDC and Marriott policy due tot COVID. We look forward tot he day when all of our services can be offered. We have opened the Bistro, Fitness Center, and the shuttles for our guest. Best regards, John N GM
Online info needs to be updated. We picked this hotel because it said they had a shuttle and bfast. Well they don't and haven't since covid started. We picked this hotel for those 2 things. The hotel itself is nice though.
Thank you for choosing to stay at the Courtyard Louisville Airport and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent from occurring in the future. We are with a new management company that will resume these important amenities fast. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Sincerely, CY Louisville Team
Thank you for staying with us and providing feedback for our team. We hope to see you again, when your travels bring you to the Louisville area. Best regards, John N GM
Thank you for staying with us and providing an all, "5", review for your stay. We look forward to you staying with us again when your travels bring you to Louisville. Thank you, John N GM
Thank you for staying with us at the CY Louisville Airport. We appreciate your "5" star review. Again, thank you! John N GM
Conveniently close to airport with easy access. Comfortable bed and good room temperature control.
Thank you for staying with us at the Courtyard Louisville Airport. We appreciate the all "5" review. We will share with our team for additional motivation. Again, thank you for staying with us. John N GM
Thank you for staying with us here a the CY Louisville AP. We will share the review with our team. Again, thank you. John N GM