Love, loved, LOVED the Manager Social, breakfast, and ALL the staff who supported these amenities. They were all very professional, kind, friendly, good people. We really enjoyed the Bartenders. Wonderful ladies. Unfortunately, front desk staff not the same feeling. Of my 5 days there, my daily experience was rude, arrogant, and just not friendly. Also, you need to come up with a better plan for your valet/shuttle service. Valet “forgot” about us one day, and we had a 40 minute the next day, The shuttle never arrived at the airport after talking with both the front desk and valet staff. Plus we found out the morning of our departure that the shuttle is not available before 7:00am (we had a 6:00am flight). Luckily we had family in the area. Overall nice but frustrating.
Very nice hotel for those coming into louisville
It’s a beautiful hotel. You can also take a walk through fourth street and enjoy good food or check out the bar
Great location… nicely renovated… great happy hour and made to order omelette and breakfast!
the arrow directions to find room was confusing. Like myself I saw others also walking in circles in search of room or ice machine. Wall paper was a bit to busy for me. added to confusion. Loud noise from air condition machine.
I love the location!
Loved the atrium area!
Very clean! Great breakfast every morning.
Exceptionally clean. Great amenities. Indoor pool, but not heated up enough. Valet parking $32/day. Excellent breakfast!
Great hotel, great rooms!
I should be reimbursed for valet parking. Saturday we waited 45 minutes only to get the car myself. While waiting on the car, my family needed to use restroom and lobby bathroom was unavailable. Many areas were short staffed. I know this issue is not unique to the hotel. Those that were working worked rather hard. That was much appreciated.
Location is great. Room was amazing along with rest of this location. Would definitely stay again.
Stayed here several times and love it. However, the Covid policy on breakfast makes no sense. Everyone is congested waiting on people to serve so why not go back to the old way and get people through 10 times faster and they can socially distance.
Cleanliness. Staff friendly
No thank you
Located in Downtown Louisville within a short walk of KFC Yum Center, Embassy Suites Louisville Downtown is within 2 miles (3 km) of other popular sights such as Fourth Street Live!. This 304-room, 3.5-star hotel has free breakfast along with conveniences like a 24-hour gym and a 24-hour business center.
Start your day off right with a free on-the-go breakfast, served each morning from 6:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.
Guests can expect to find WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also available.
Embassy Suites Louisville Downtown features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 40 per night. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Love, loved, LOVED the Manager Social, breakfast, and ALL the staff who supported these amenities. They were all very professional, kind, friendly, good people. We really enjoyed the Bartenders. Wonderful ladies. Unfortunately, front desk staff not the same feeling. Of my 5 days there, my daily experience was rude, arrogant, and just not friendly. Also, you need to come up with a better plan for your valet/shuttle service. Valet “forgot” about us one day, and we had a 40 minute the next day, The shuttle never arrived at the airport after talking with both the front desk and valet staff. Plus we found out the morning of our departure that the shuttle is not available before 7:00am (we had a 6:00am flight). Luckily we had family in the area. Overall nice but frustrating.
Very nice hotel for those coming into louisville
It’s a beautiful hotel. You can also take a walk through fourth street and enjoy good food or check out the bar
Great location… nicely renovated… great happy hour and made to order omelette and breakfast!
the arrow directions to find room was confusing. Like myself I saw others also walking in circles in search of room or ice machine. Wall paper was a bit to busy for me. added to confusion. Loud noise from air condition machine.
I love the location!
