I loved the property very clean, but I didn't sleep well because the pillows were very flat. Very disappointed.
Very clean and quiet. Excellent staff. Convenient location.
Well maintained luxurious hotel. Great for families and business trip. Breakfast bar well organized with variety of food options.
Clean and well kept!
I read other reviews and knew what I was getting into. It's a basic hotel with not a lot of extras. You want coffee you have to go downstairs. Rooms do have fridges. Place was very clean and comfortable though. Staff was extremely nice and welcoming. Downside, as is with many hotels, is noise. Doors slamming. People talking. I always bring earplugs for hotel stays. Cleaning service was extremely loud around 9am. Knocking on the same door over and over yelling housekeeping. One morning vacuuming the hallway. Was happy to spend the rest of my trip in a cabin!!
Excellent, clean hotel.
The room looked like it hadn’t been cleaned. Sheets and bedspreads were badly wrinkled and either stained or dirty. It was so gross. It’s a shame because it’s a fairly new hotel.
The property was clean. The staff was very friendly and helpful. I just din not like the room design and the lobby furniture. The room felt smaller.
Great! No pool but I was thrilled to see NO ANIMALS! I hate the animal policy because I is wildly unsanitary.
Everything was very, very clean, modern, with an ecofriendly vibe. Every staff member was friendly and helpful. It was "Truly" one of the best place we have stayed in a long time.
Very clean and quiet ans very friendly staff. Loved the location.
Have to hand it to the team at this property. They were amazing. The property is brand new. Hotel designers were obviously very tuned in to what today's traveller needs and want. Nice gym, open spaces, casual, friendly, competent staff. My luggage was delivered late and the front desk was so accommodating--I truly appreciate that, especially after a long travel day. Would love to see this concept add a bar!
Located in Fairgrounds within a short walk of Kentucky Exposition Center, Tru by Hilton Louisville Airport is within a few miles (5 km) of other popular sights such as Churchill Downs. This 98-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 10:00 AM.
55-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. MP3 docks, refrigerators, and free local calls are also available. Weekly housekeeping is available.
At Tru by Hilton Louisville Airport, guests have access to a gym, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. This hotel also has coffee/tea in a common area.
I loved the property very clean, but I didn't sleep well because the pillows were very flat. Very disappointed.
Very clean and quiet. Excellent staff. Convenient location.
Well maintained luxurious hotel. Great for families and business trip. Breakfast bar well organized with variety of food options.
Dear Thilak, We are please to hear that you enjoyed your stay with us here at the Tru. Please come back and see us again soon.
Clean and well kept!
Dear Guest, Thank you for your survey
I read other reviews and knew what I was getting into. It's a basic hotel with not a lot of extras. You want coffee you have to go downstairs. Rooms do have fridges. Place was very clean and comfortable though. Staff was extremely nice and welcoming. Downside, as is with many hotels, is noise. Doors slamming. People talking. I always bring earplugs for hotel stays. Cleaning service was extremely loud around 9am. Knocking on the same door over and over yelling housekeeping. One morning vacuuming the hallway. Was happy to spend the rest of my trip in a cabin!!
Dear Guest, Thank you for your feedback. I am happy to see that your room was clean and comfortable. We will be addressing the issue that you mentioned in your survey about loud housekeeping. Thank you again for your survey.
Excellent, clean hotel.
Dear Guest, Thank you for the kind survey
The room looked like it hadn’t been cleaned. Sheets and bedspreads were badly wrinkled and either stained or dirty. It was so gross. It’s a shame because it’s a fairly new hotel.
Thank you for your recent stay at Tru by Hilton Louisville Airport. Being a new brand, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.
The property was clean. The staff was very friendly and helpful. I just din not like the room design and the lobby furniture. The room felt smaller.
Thank you for your recent stay at Tru by Hilton Louisville Airport. Being a new brand, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts.
Thank you so much for taking the time to review our hotel. It was a pleasure having you here. We look forward to your return. I'm sorry that our pillows did meet your expectations. We are looking for ways to improve our hotel to benefit our guests.