Room wasn't vacuumed so there were fingernail clippings on the floor, room smelled awful, burn holes in bed spread, counter sticky with crusted food and who knows what else on, stained sheets. Didn't even check bathroom as we checked out five minutes after checking in. Staff didn't even ask why we were leaving. Positive side was very easy to get a refund from facility. Guessing this happens often.
outside of my room was very dirty.
Pros - Quick and easy check-in, bed was good, breakfast had a good selection, fridge in room was large and worked well. Cons - Front desk attendant said she "thinks" the fitness center is still closed for Covid. Would have been nice to know that before booking. There was no desk or table, just a dresser and night stand. Both of these and the floor were sticky. Curtains did not full cover the window so lots of light came in, shower was very hot and did not get cooler. Turning dial only changed water pressure, not temperature. Chairs were stained, had holes, and were smelly. My do-not-disturb sign blew away, I asked for a new one, was told it would be delivered, but it never was. Upstairs neighbor played loud music early in the morning.
Old and dirty.
Bad service
Our non-smoking room smelled like smoke, had a cigarette butt on the floor and cigarette burns in the bedding. Facility was very run down, breakfast area was filthy.
I changed the rooms two times, first the was smelling smoking, second the heat isn’t working. On my third room the heat was working at the beginning around midnight the chill woke me up and found that heat is blowing air no heat until morning 😡😡😡😡😡😡😡
,old, dirty, rundown needs to have some updates done and some major cleaning. staff was the only bright spot, very nice person at the front desk
Too much people sales drugs also prostitution all night
It sucked I stayed at another hotel I want to b refunded
This was my first time booking a trip through Orbitz. Our flights were great and had no issues with that. On the other hand......the hotel, Days Inn, was absolutely horrendous. As soon as we entered the main area to “check in”, we knew it was not a good place. It was subpar and just worn out looking to say the least. With multiple brown paper bags lined up for “snacks for the guests”. That was just so trashy looking to start with. So we went up to our room and before we even opened the nasty, paint chipped door, we knew it wasn’t hoing to be good. The room was absolutely awful. Legit freezing cold, the a/c was on for whatever reason, it was 40 degrees outside and 40 in that dang room! There was a nasty cigar wrapper on the floor, the pipes under the sink in the bathroom were the first thing you saw when you walked in the door of the room itself and must have constant leaking issues because the wall was all rust stained and running down the wall!!!!! Horrible. Oh and there was a plastic bag, yes a plastic bag tied around covering the smoke detector!!!! We we just appalled by these conditions and a housekeeper even walked right in while we were in there trying to figure out how to get the heck out of there and book a different hotel on such short notice. We never even took our coats off. I was about in tears because we traveled to KY from NY and were just ready to relax after a long travel day and this wicked place just ruined so much. Never again!!
It was a dump Bad odor. Plastic bag over smoke detector. Bad experience
Convenient to airport and eats. Room is small. Water pressure at sink almost non existent.
filthy filthy filthy cigarette burns in blakkets smells like cigarettes and moldy carpet
Days Inn by Wyndham Louisville Airport Fair and Expo Center places you within a 15-minute drive of popular attractions such as Kentucky Exposition Center and University of Louisville. This 109-room motel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 11:00 AM.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
At Days Inn by Wyndham Louisville Airport Fair and Expo Center, guests have access to a gym, free WiFi in public areas, and a business center. A stay here includes free parking. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a microwave in a common area, a computer station, and laundry facilities.
Room wasn't vacuumed so there were fingernail clippings on the floor, room smelled awful, burn holes in bed spread, counter sticky with crusted food and who knows what else on, stained sheets. Didn't even check bathroom as we checked out five minutes after checking in. Staff didn't even ask why we were leaving. Positive side was very easy to get a refund from facility. Guessing this happens often.
outside of my room was very dirty.
Dear Guest, Thanks for the stay at our hotel. Disappointed to see your feedback. We shall give more focus on cleanliness and the housekeeping staff has been taken to task. You can be assured of a nice stay. Visit us again soon. Sincerely, Hotel Manager
Pros - Quick and easy check-in, bed was good, breakfast had a good selection, fridge in room was large and worked well. Cons - Front desk attendant said she "thinks" the fitness center is still closed for Covid. Would have been nice to know that before booking. There was no desk or table, just a dresser and night stand. Both of these and the floor were sticky. Curtains did not full cover the window so lots of light came in, shower was very hot and did not get cooler. Turning dial only changed water pressure, not temperature. Chairs were stained, had holes, and were smelly. My do-not-disturb sign blew away, I asked for a new one, was told it would be delivered, but it never was. Upstairs neighbor played loud music early in the morning.
Dear Guest, Thanks for being a guest at our hotel. Our apologies for the inconveniences you had with the stay. Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you good staying experience which you really deserved. Kindly understand and give us another chance to prove ourselves. Sincerely, Hotel Manager
Old and dirty.
Dear Guest, Thanks for your stay and sharing your experience. I’m sorry you didn’t find the hotel clean enough. Housekeeping received additional instruction in the level of cleanliness required of them as our employees. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely Hotel Manager
Bad service
Dear Guest, Thanks for the comments. We really apologize for the bad experience. This is not an indication of how we normally do business, and I’m concerned with the quality of your experience. I hope you will generously give us another chance in the future. We take all comments seriously and will do better for you next time. Hope you will reconsider. Sincerely, Hotel Manager.
Our non-smoking room smelled like smoke, had a cigarette butt on the floor and cigarette burns in the bedding. Facility was very run down, breakfast area was filthy.
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Louisville Airport Fair and Expo Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your experience was not a pleasant one. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
I’m concerned about the problems you experienced at our hotel during your recent visit. I’m writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to each of our guests at reasonable prices. Consequently, it’s disappointing to learn that you were unhappy. Please accept my sincere apology. Also I want you to know that the comments that we receive from our guests are taken seriously. Your willingness to share your recent experience is genuinely appreciated. I do apologize for the inconveniences caused to you . I hope this satisfies you and make your next visit to our motel a comfortable one.
I changed the rooms two times, first the was smelling smoking, second the heat isn’t working. On my third room the heat was working at the beginning around midnight the chill woke me up and found that heat is blowing air no heat until morning 😡😡😡😡😡😡😡
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Louisville Airport Fair and Expo Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your experience was not a pleasant one. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
,old, dirty, rundown needs to have some updates done and some major cleaning. staff was the only bright spot, very nice person at the front desk
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Days Inn Louisville Airport & Convention Center we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.
Dear Guest, We apologize for the inconveniences you encountered during your stay. We have identified the problems and are working to resolve them as quickly as possible. We appreciate your patience and look forward to welcoming you back in the near future. Sincerely, Hotel Manager.