I changed the rooms two times, first the was smelling smoking, second the heat isn’t working. On my third room the heat was working at the beginning around midnight the chill woke me up and found that heat is blowing air no heat until morning 😡😡😡😡😡😡😡
,old, dirty, rundown needs to have some updates done and some major cleaning. staff was the only bright spot, very nice person at the front desk
Too much people sales drugs also prostitution all night
It sucked I stayed at another hotel I want to b refunded
This was my first time booking a trip through Orbitz. Our flights were great and had no issues with that. On the other hand......the hotel, Days Inn, was absolutely horrendous. As soon as we entered the main area to “check in”, we knew it was not a good place. It was subpar and just worn out looking to say the least. With multiple brown paper bags lined up for “snacks for the guests”. That was just so trashy looking to start with. So we went up to our room and before we even opened the nasty, paint chipped door, we knew it wasn’t hoing to be good. The room was absolutely awful. Legit freezing cold, the a/c was on for whatever reason, it was 40 degrees outside and 40 in that dang room! There was a nasty cigar wrapper on the floor, the pipes under the sink in the bathroom were the first thing you saw when you walked in the door of the room itself and must have constant leaking issues because the wall was all rust stained and running down the wall!!!!! Horrible. Oh and there was a plastic bag, yes a plastic bag tied around covering the smoke detector!!!! We we just appalled by these conditions and a housekeeper even walked right in while we were in there trying to figure out how to get the heck out of there and book a different hotel on such short notice. We never even took our coats off. I was about in tears because we traveled to KY from NY and were just ready to relax after a long travel day and this wicked place just ruined so much. Never again!!
It was a dump Bad odor. Plastic bag over smoke detector. Bad experience
Convenient to airport and eats. Room is small. Water pressure at sink almost non existent.
filthy filthy filthy cigarette burns in blakkets smells like cigarettes and moldy carpet
Great staff wouldn't mind coming back to say in this hotel. Room was clean and it's in a quiet are
The hotel was comfortable, room was clean and smelled fresh, it was close to fast food restaurants, staff was helpful
Was old and just all around not pleasant . Counters and furniture was sticky and the shower was decrepit
Nice budget hotel with friendly staff. Allowed us to leave our vehicle for the 8 days we would be traveling and it was safe and sound upon return. The staff set up a cab to pick us up fir a very early flight, and cab company did not show up ( no fault of the hotel). Called the company and they sent a regular cab that we barely crammed ourselves and the luggage into, but got to our gate on time. Again, no reflection on the hotel. The beds were comfortable and room clean . Would stay there again. Simpler to get there if you used I-65, as Mapquest tells you to than I-264 S that we took to avoid downtown traffic.
While I did not have high expectations for this facility, I was quite disappointed when I arrived at the hotel to check in that the extra rollaway bed was not available, both because they had none left and because the room I had selected had no room for such a bed. This is despite the room description very clearly stating that rollaway beds were available. I had been counting on the availability of this bed and I was sorely tempted to find another hotel that could accommodate us. But given the lateness of the hour and because I had children I needed to get to sleep, I pushed on. As expected, the room did not exceed my expectations. It was small and clearly only minimally kept up. The kids did not want to use the bathroom, for example. Luckily we were there just one night, needing a place to stay when bad traffic conditions forced us to stay overnight in Louisville.
Very old and run down needs a total redo Staff was friendly enough but the hotel needs a total remodel even the curtains we once white are now black.
Worst hotel to stay in , rugs are stained, ceiling is stained, curtains are filthy, bed is junk, cockroach running up the wall did it for me. Had 2 rooms for 2 nights and left after the first night, could not do it for 2 nights it was the worst stay ever. I believe I should be refunded for both nights and both rooms, just the worst stay ever.
I had a very clean room at a very low price. The staff was very helpful and overall this was a good value. Great lighting in the parking lot meant my car was safe. Somewhat basic accomodation but it was a low cost stay.
Days Inn by Wyndham Louisville Airport Fair and Expo Center places you within a 15-minute drive of popular attractions such as University of Louisville and Kentucky Exposition Center. This 109-room motel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 11:00 AM.
All 109 individually decorated rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, fans, and ironing boards.
At Days Inn by Wyndham Louisville Airport Fair and Expo Center, guests have access to a fitness center, free WiFi in public areas, and a business center. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a microwave in a common area, a computer station, and laundry facilities.
I changed the rooms two times, first the was smelling smoking, second the heat isn’t working. On my third room the heat was working at the beginning around midnight the chill woke me up and found that heat is blowing air no heat until morning 😡😡😡😡😡😡😡
,old, dirty, rundown needs to have some updates done and some major cleaning. staff was the only bright spot, very nice person at the front desk
Thank you for taking the time to write a review and for being our guest. All of us at Days Inn Louisville Airport & Expo center want you to know how much we appreciate your kind compliments. It made our day to learn that we were able to exceed your expectations in every area. Viewing and treating our guests as family is something we try to ingrain in all of our employees. Thank you for letting us know we succeeded. It was truly an honor to serve you while you were in Louisville. If you are ever in our area again, please, don't hesitate to call us.
Too much people sales drugs also prostitution all night
Thank you for taking the time to complete our on line survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,
It sucked I stayed at another hotel I want to b refunded
We are sorry you did not enjoy your stay with us. We are under new management now. So upgrades are coming soon. Thank you for your review.
This was my first time booking a trip through Orbitz. Our flights were great and had no issues with that. On the other hand......the hotel, Days Inn, was absolutely horrendous. As soon as we entered the main area to “check in”, we knew it was not a good place. It was subpar and just worn out looking to say the least. With multiple brown paper bags lined up for “snacks for the guests”. That was just so trashy looking to start with. So we went up to our room and before we even opened the nasty, paint chipped door, we knew it wasn’t hoing to be good. The room was absolutely awful. Legit freezing cold, the a/c was on for whatever reason, it was 40 degrees outside and 40 in that dang room! There was a nasty cigar wrapper on the floor, the pipes under the sink in the bathroom were the first thing you saw when you walked in the door of the room itself and must have constant leaking issues because the wall was all rust stained and running down the wall!!!!! Horrible. Oh and there was a plastic bag, yes a plastic bag tied around covering the smoke detector!!!! We we just appalled by these conditions and a housekeeper even walked right in while we were in there trying to figure out how to get the heck out of there and book a different hotel on such short notice. We never even took our coats off. I was about in tears because we traveled to KY from NY and were just ready to relax after a long travel day and this wicked place just ruined so much. Never again!!
First I would like to say I'm sorry you hated our hotel. Second, We are doing upgrades to our hotel this year. We will be doing floors, drapes, and furniture. We are hoping we can get the bathrooms done before next year as well. Third, I worked very hard on those bags. I was trying to make everyone feel welcome at our hotel. For you to call them trashy well that's just rude. I have worked at few other hotels and no one has made treat bags for conventions. My staff and I hand wrote all of our thank you cards. We understand our hotel needs work but you don't need to be so rude.
It was a dump Bad odor. Plastic bag over smoke detector. Bad experience
We are sorry to see you didn't enjoy your stay. We will be doing upgrades to our hotel in the next year. We will be doing floors, drapes, and furniture. We are so excited. We hope you will give another shot. Thank you for your review.
Thank you for your feedback.
Thank you for the awesome feedback. We hope to see you again real soon. Happy Holidays
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Days Inn Louisville Airport & Convention Center we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.