Skip to main content
Beginning of main content

Recent guest reviews

Clean. Great size. Great staff. I asked for a box fan for the room - they provided. Well done. This is the type of service and room I get whenever I stay at an Embassy Suites hotel.

Super friendly staff. Very clean. Unfortunately due to Covid we weren’t able to enjoy any of the amenities.

All amenities were closed due to covid, but staff was wonderful.

Our bed had sheets with blood on them. Obviously not cleaned from the person who was in the room before. When we called housekeeping they came and brought us clean sheets. Didn't even apologize or offer to remake the bed.

Great service, helpful and courteous staff, manager’s reception and good hot breakfast was wonderful.

the happy hour and breakfast buffet were great. the staff was friendly and very helpful.

I loved it. Its was clean everyone was nice and especially the happy hours & breakfast was to die for😍😘💯

Very pleasant stay. The hotel is far from everything you want to see, but the price reflects that. It was a 20 minute drive to anything. The hotel itself was great. The staff was helpful. The best part was the breakfast. It was one of the things that made me choose this hotel. Real eggs, omelets, and pancakes made to order. I hate the junky breakfasts some hotels offer as a ‘free breakfast’. No one in my family will eat that stuff so I wish I would have an option to not include it in my price. The embassy suites are different, so I don’t mind paying with an ‘included breakfast’. I have 2 teenage boys, so having the other ‘room’ (pull out couch in seating area) for my oldest and another bed for my younger teen was perfect. They like their own space and I cannot afford to purchase suites every where we go. I also felt safe here. My kids could roam around and have some cokes or go get snacks without me worrying. The area is nice and clean. It’s far away (20min) from city areas, so I wasn’t worried about being in an unsafe area.

Love this Embassy! Always clean and the staff is awesome

Shower curtain wasn't clean, toilet overflowed, worktop desk was too small, and room service refuse was left in hallway for at least 12 hours.

Great stay everytime great staff looking forward visits.

Employees are so nice and willing to help in any way possible. Kitchen staff stayed on top of keeping dining area cleaned up and the bar tender making drinks from 5:30pm to 7:30pm was great drinks were wonderful and he was fast.

Stingy with the towels in the rooms. Staff was iffy at best, not friendly or welcoming at all. Everything else at the hotel was awesome.

Very nice hotel overall. Check in was a breeze although there was a wait to get up to the desk to be helped. The room was very nice and was a good size. Loved the suite! The managers reception was very busy but was a very nice addition to staying there. We thought the snacks could have been better and the drink that was made for me did not taste right. The prices are very high for drinks if you get one after the reception is over, probably to make up for the free drinks that are offered during the reception. It is nice that the bar and restaurant stays open late however. The pool is very nice too and stays open pretty late including 2 hours kid free. We asked if they could make some chocolate covered strawberries for us at check in but did not receive a response. We also asked later in the night at the restaurant and they said if we have any strawberries we could do it but all they did was pour chocolate syrup on top of the strawberries. They even asked us if we wanted them dipped or not. That is definitely not chocolate covered strawberries. We were trying to make it a romantic stay and being that it is owned by Hilton, we thought it could have been just a little nicer place. Overall the stay was nice but it was just a tad bit above average. With just a few extra touches that would not be too hard to make, it could have been much nicer.

I had a great 40 the birthday stay with my husband. The hotel is good, but the rooms are a bit out dated. The front desk staff was a bit stiff. My husband asked for something at one point and the lady made him feel stupid for asking. The complimentary breakfast is amazing though! I would also add that the beds are very comfortable and the complimentary snacks from 530-730 we're appreciated. Overall, we had a great stay.

Staff was extremely friendly and helpful. Great hotel. Clean, comfortable, outstanding breakfast and would definitely stay again. Beds were a little hard for my liking but overall great place to stay.

Friendly and helpful staff. Excellent breakfast. Clean and comfortable

Corporate Campus Dr Louisville KY

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located 2.7 mi (4.3 km) from Oxmoor Center, Embassy Suites Louisville East is within a 10-minute drive of other popular attractions like Mall St. Matthews. This 3.5-star hotel has 150 rooms and welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Free cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

All 150 accommodations feature kitchenettes and space to spread out with a separate bedroom and living rooms. Guests can expect 55-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities. Weekly housekeeping is available.


Property features

Guests of Embassy Suites Louisville East have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Onsite parking is offered for a fee. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

1 King Bed | Sleeps 4

King Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 King Bed | Sleeps 4

Suite, 2 Double Beds, Accessible, Non Smoking (Bathtub)

2 Double Beds | Sleeps 6

Guest reviews for Embassy Suites Louisville East

Everyone (14) Business (3) Couples (7) Family (15) Other (1)
5
Everyone

Clean. Great size. Great staff. I asked for a box fan for the room - they provided. Well done. This is the type of service and room I get whenever I stay at an Embassy Suites hotel.

By on Aug 17, 2020

Review comment responded on Aug 20, 2020

We certainly appreciate your kind words of our staff and hotel. We hope to see you again in the future!

5
Everyone

Super friendly staff. Very clean. Unfortunately due to Covid we weren’t able to enjoy any of the amenities.

By , from Greenville SC. on Jun 17, 2020

Review comment responded on Jun 22, 2020

Thank you for your patronage of the hotel during these unprecedented times. We are bringing back our well loved amenities slowly with cooked to order breakfast starting this week. Although the evening reception is unavailable, we do have happy hour pricing from 5-7pm Mon-Sat. Come back and see us again soon!

5
Family Family with small children Partner Couples Family

All amenities were closed due to covid, but staff was wonderful.

By on May 25, 2020

Review comment responded on May 26, 2020

We thank you for your understanding as the hotel navigates these unprecedented times. And we look forward to having you back in the future.

5
Everyone

By on Mar 16, 2020

Review comment responded on Mar 18, 2020

Thank you for your 5 of 5 PERFECT score of the Embassy Suites Louisville East! We hope to see you on your next trip to our city.

2
Family

Our bed had sheets with blood on them. Obviously not cleaned from the person who was in the room before. When we called housekeeping they came and brought us clean sheets. Didn't even apologize or offer to remake the bed.

By on Feb 19, 2020

Review comment responded on Feb 20, 2020

I am sorry to hear about your experience. This is not typical of our hotel and I apologize for this occurrence.

5
Family

Great service, helpful and courteous staff, manager’s reception and good hot breakfast was wonderful.

By on Aug 27, 2019

Review comment responded on Aug 27, 2019

Thank you for staying with us!

5
Friends Business Business

the happy hour and breakfast buffet were great. the staff was friendly and very helpful.

By , from briantree on Aug 22, 2019

Review comment responded on Aug 23, 2019

Thank you for your praise of our staff and amenities here at the Embassy. We hope to see you on a future stay!

5
Everyone

By on Jul 30, 2019

Review comment responded on Aug 2, 2019

Thank you for the high score of our hotel!

5
Family Family

I loved it. Its was clean everyone was nice and especially the happy hours & breakfast was to die for😍😘💯

By , from Michigan City, MS on Jul 30, 2019

Review comment responded on Aug 2, 2019

Sounds like you enjoyed our complimentary amenities here at Embassy! Thank you for sharing your feedback online for future travelers to view.

4
Family

Very pleasant stay. The hotel is far from everything you want to see, but the price reflects that. It was a 20 minute drive to anything. The hotel itself was great. The staff was helpful. The best part was the breakfast. It was one of the things that made me choose this hotel. Real eggs, omelets, and pancakes made to order. I hate the junky breakfasts some hotels offer as a ‘free breakfast’. No one in my family will eat that stuff so I wish I would have an option to not include it in my price. The embassy suites are different, so I don’t mind paying with an ‘included breakfast’. I have 2 teenage boys, so having the other ‘room’ (pull out couch in seating area) for my oldest and another bed for my younger teen was perfect. They like their own space and I cannot afford to purchase suites every where we go. I also felt safe here. My kids could roam around and have some cokes or go get snacks without me worrying. The area is nice and clean. It’s far away (20min) from city areas, so I wasn’t worried about being in an unsafe area.

By on Jun 25, 2019

Review comment responded on Jul 3, 2019

Thank you for your feedback.

url importing http://www.orbitz.com/Louisville-Hotels-Embassy-Suites-Louisville-East.h891967-p2.Hotel-Reviews
There was an error importing /Louisville-Hotels-Embassy-Suites-Louisville-East.h891967-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Louisville-Hotels-Embassy-Suites-Louisville-East.h891967-p2.Hotel-Reviews