Upon booking the hotel I called and was told that the pool would be open and my children would be able to swim, we would just have to make an appt when checking in. We checked in 30mins after check in time and was told that the pool was closed for treatment and that “it closed at 12noon on Sunday’s anyway.” The only reason I booked at this hotel was for my kids to be able to swim. It was raining so there was nothing else outdoors we could do for the rest of the day. Also, there was hair wrapped up in the bath towels.
Good hotel. Close to the highways and everything else.
The staff were professional and prompt. The breakfast service was pleasant, however no accomodations are made for non meat eaters. I itched and broke out in rashes, my entire stay. Due to the hotel linens that are non hypoallergenic, and people with their dogs riding the elevator after I had told the hotel before attending and they promised me that they were mindful of allergies.
Bed frame in one of the rooms was falling apart. It was a safety risk. One room was not clean. I was disappointed with the up keep of this hotel.
Nice.place and awsome staff would come again or reccomenf to others
The property was right off the interstate and easily accessible. The parking lot was big and we found a spot easily after 10pm. There were people hanging out all around the hotel smoking and drinking. The check in was fast and the workers were pleasant. The room itself was dirty in spots. Don't look behind the bed or along the edges of the carpeting. The bathroom door did not lock and had to be closed to go in and out of the room. Poor design. The bathroom itself was fine although once again, don't look along the edges of the tile. It was one of the cheaper rooms we found on Orbitz so it was what I expected it to be.
Great location. Rooms were clean and staff was very helpful. Would definitely stay here again
Easy access. Condition of room was less appealing like tape holding the ac units together, baseboard molding falling off wall. Construction was loud outside.
One of the best Hampton Inns we have stayed. Very courteous and helpful! Clean and great breakfast! Convenient to everything downtown
It is convenient to nightlife, and parking is free.
The hotel was conveniently in walking distance of the convention center, which was a great hello to me during my trip. The staff was friendly, the hotel common areas were nicely decorated and clean. My room was clean and comfortable. I highly recommend this hotel, and will happily stay there again next year.
Great location. Close to many dining options and to the interstate. Staff were welcoming and even remembered me from prior stays.
Close to restaurants and attractions. Would stay again. Great staff
Suppose to be queen size bed but it wasn’t asked at desk he said it was. Full size as big as it was paid for queen
Nice Hotel in Downtown Louisville, staff are amazing people. Just the air conditioner was with a little bit problems. But I recommended 100%
Nice, clean rooms. Clean facilities. Friendly staff.
Located in West Main Historic District, Hampton Inn Louisville Downtown is within a 10-minute walk of popular sights such as KFC Yum Center and Fourth Street Live!. This 173-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Quench your thirst with a drink at the bar/lounge.
Hampton Inn Louisville Downtown's 173 rooms provide coffee makers, free newspapers, and free local calls. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Desks are also standard.
Guests staying at Hampton Inn Louisville Downtown enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 12.00 per day, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Upon booking the hotel I called and was told that the pool would be open and my children would be able to swim, we would just have to make an appt when checking in. We checked in 30mins after check in time and was told that the pool was closed for treatment and that “it closed at 12noon on Sunday’s anyway.” The only reason I booked at this hotel was for my kids to be able to swim. It was raining so there was nothing else outdoors we could do for the rest of the day. Also, there was hair wrapped up in the bath towels.
Good hotel. Close to the highways and everything else.
The staff were professional and prompt. The breakfast service was pleasant, however no accomodations are made for non meat eaters. I itched and broke out in rashes, my entire stay. Due to the hotel linens that are non hypoallergenic, and people with their dogs riding the elevator after I had told the hotel before attending and they promised me that they were mindful of allergies.
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Bed frame in one of the rooms was falling apart. It was a safety risk. One room was not clean. I was disappointed with the up keep of this hotel.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
Nice.place and awsome staff would come again or reccomenf to others
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
The property was right off the interstate and easily accessible. The parking lot was big and we found a spot easily after 10pm. There were people hanging out all around the hotel smoking and drinking. The check in was fast and the workers were pleasant. The room itself was dirty in spots. Don't look behind the bed or along the edges of the carpeting. The bathroom door did not lock and had to be closed to go in and out of the room. Poor design. The bathroom itself was fine although once again, don't look along the edges of the tile. It was one of the cheaper rooms we found on Orbitz so it was what I expected it to be.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
Great location. Rooms were clean and staff was very helpful. Would definitely stay here again
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
Easy access. Condition of room was less appealing like tape holding the ac units together, baseboard molding falling off wall. Construction was loud outside.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
One of the best Hampton Inns we have stayed. Very courteous and helpful! Clean and great breakfast! Convenient to everything downtown
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.
Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.