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Recent guest reviews

Close to Yum

The remote control didn't work in my room and the front desk staff said there weren't any batteries to replace or another remote available. The overnight employee was asleep when we checked in. Another customer checking in knocked the employee Door loudly in order to get her attention. You can clearly see the employee was asleep when she finally attended to us. The room 316 smelled for muggy and misty.

I liked that the staff were extremely attentive and very helpful. the location was clean and the breakfast was great. Also very close to many dining options that was very good and well.

The front desk was so amazing! They were warm and caring from the start. I forgot dish soap to wash my baby’s bottles and they got me some from the kitchen. They went above and beyond!

Nice convenient place to stay next to downtown.

This was my 2nd stay at this hotel and it’s always great. Clean, great breakfast options, walkable to convention center and lots of restaurants and the friendliest front desk staff!

Great beds! Best I’ve slept in a hotel:) My back thanks you!

Front desk failed to inform us at check in that cleaning the room was only done on a requested basis, not every day. Lot of outside noise, especially from ambulance and fire equipment. Hotel needs updating. Carpet worn, decor out of date. Bathroom sink was extremely small and presented issues when attempting to shave.

There were loiterers smoking outside the front door. The room wasn't very clean.

Will probably be my last stay in a Hampton Inn. Even thought signs clearly stated non-smoking, the hallway on our floor reeked of smoke. The single electrical outlet in the bathroom didn't work so couldn't use any hair grooming tools or a nightlight. No cool air in the bathroom. The breakfast was pitiful! The juice machine was broken, no waffle maker, tiny little coffee cups with lids that didn't fit. BUT that being said, Deborah was the "one man band" in the breakfast area. This lovely lady was trying her VERY best to keep a terrible situation as good as she could possibly make it. So MANY kudos to Deborah.

Pool down for maintenance, which we didn’t know disappointed 3 kids, no carts to be found for luggage, no real continental breakfast just a grab and go

Upon booking the hotel I called and was told that the pool would be open and my children would be able to swim, we would just have to make an appt when checking in. We checked in 30mins after check in time and was told that the pool was closed for treatment and that “it closed at 12noon on Sunday’s anyway.” The only reason I booked at this hotel was for my kids to be able to swim. It was raining so there was nothing else outdoors we could do for the rest of the day. Also, there was hair wrapped up in the bath towels.

Good hotel. Close to the highways and everything else.

The staff were professional and prompt. The breakfast service was pleasant, however no accomodations are made for non meat eaters. I itched and broke out in rashes, my entire stay. Due to the hotel linens that are non hypoallergenic, and people with their dogs riding the elevator after I had told the hotel before attending and they promised me that they were mindful of allergies.

Bed frame in one of the rooms was falling apart. It was a safety risk. One room was not clean. I was disappointed with the up keep of this hotel.

Nice.place and awsome staff would come again or reccomenf to others

The property was right off the interstate and easily accessible. The parking lot was big and we found a spot easily after 10pm. There were people hanging out all around the hotel smoking and drinking. The check in was fast and the workers were pleasant. The room itself was dirty in spots. Don't look behind the bed or along the edges of the carpeting. The bathroom door did not lock and had to be closed to go in and out of the room. Poor design. The bathroom itself was fine although once again, don't look along the edges of the tile. It was one of the cheaper rooms we found on Orbitz so it was what I expected it to be.

E Jefferson St Louisville KY

Hotel highlights

  • Walking distance to Fourth Street Live! and Kentucky International Convention Center
  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge

Located in Downtown Louisville, Hampton Inn Louisville Downtown is within a 10-minute walk of popular sights such as Fourth Street Live! and Kentucky International Convention Center. This 173-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Quench your thirst with a drink at the bar/lounge.


Rooms

Hampton Inn Louisville Downtown's 173 rooms provide coffee makers, free newspapers, and free local calls. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Desks are also standard.


Property features

Guests staying at Hampton Inn Louisville Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 15.00 per day. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking (Study)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Hampton Inn Louisville Downtown

Everyone (17) Couples (3) Family (10)
5
Partner Couples Friends

Close to Yum

By on May 13, 2022

3
Everyone

The remote control didn't work in my room and the front desk staff said there weren't any batteries to replace or another remote available. The overnight employee was asleep when we checked in. Another customer checking in knocked the employee Door loudly in order to get her attention. You can clearly see the employee was asleep when she finally attended to us. The room 316 smelled for muggy and misty.

By on Apr 18, 2022

Review comment responded on Apr 26, 2022

Dear Jacqueline, Thank you for providing feedback on our Hampton in downtown Louisville. I have addressed your concerns with the mentioned associate, and I thank you for bringing it to my attention. I apologize that your stay did not meet your expectations. We are always striving to better the guest experience. I hope that you might give the hotel another chance the next time that you are in town.

5
Business Business

I liked that the staff were extremely attentive and very helpful. the location was clean and the breakfast was great. Also very close to many dining options that was very good and well.

By on Mar 17, 2022

Review comment responded on Mar 24, 2022

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Hampton Inn Downtown Louisville.

5
Family with small children

The front desk was so amazing! They were warm and caring from the start. I forgot dish soap to wash my baby’s bottles and they got me some from the kitchen. They went above and beyond!

By on Mar 16, 2022

Review comment responded on Mar 19, 2022

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Hampton Inn Downtown Louisville.

5
Friends

Nice convenient place to stay next to downtown.

By on Mar 7, 2022

Review comment responded on Mar 19, 2022

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Hampton Inn Downtown Louisville.

5
Family with small children

This was my 2nd stay at this hotel and it’s always great. Clean, great breakfast options, walkable to convention center and lots of restaurants and the friendliest front desk staff!

By on Jan 10, 2022

Review comment responded on Feb 12, 2022

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Hampton Inn Downtown Louisville.

4
Everyone

By , from Union on Nov 28, 2021

5
Everyone

By on Aug 26, 2021

4
Family

Great beds! Best I’ve slept in a hotel:) My back thanks you!

By on Aug 12, 2021

Review comment responded on Sep 21, 2021

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2
Family

Front desk failed to inform us at check in that cleaning the room was only done on a requested basis, not every day. Lot of outside noise, especially from ambulance and fire equipment. Hotel needs updating. Carpet worn, decor out of date. Bathroom sink was extremely small and presented issues when attempting to shave.

By on Aug 9, 2021

Review comment responded on Sep 23, 2021

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we strive to provide gracious, engaging and caring service and try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

Hampton Inn Louisville Downtown

101 E Jefferson St, Louisville, KY 40202
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