Parking is expensive without reason. No everyday room cleaning! Stuff is unattentive and slow.
Was dingy and dark. Carpets seemed dirty. Pillows are so floppy and flat that I had to shove two into one pillowcase to make one pillow. The shower had such high pressure it felt like needles.
Cleanliness!
Cool modern rooms. Comfy bed. Perfect location on Whiskey Row. Kim at reception was great!!! Gets pretty loud at night in this area. Sadly the area is not policed it seems. Was like a scene out of Mad Max after midnight.....
We always stay here when we are in Louisville
Great location
valet parking is expensive
This hotel was super convenient, the room was excellent with a great view. The staff was super friendly and we opted to include breakfast which was a great choice each day. The breakfast was super fresh and the bar at night was a perfect way to end the day. Will definitely be back.
Horrible kitchen dirty room and unfriendly stuff. That’s your worst case for traveling
The hotel liaison at the front was very kind and hard working. The front counter Personel was very nice and comforting. It was very close to restaurants and bars. I like everything about the place.
We brought our dogs and they were so accommodating! Room was nice, big and clean and you can’t beat the location. Would stay here again with or without pets.
The beds are lumpy, ice machine only in the lower level 😕
Loved our stay. Convenient parking for $12 a night behind the hotel, could see the car from our room. Also a big fan of the shampoo dispensers instead of the tiny bottles. Dog friendly as well :)
Had to pay $28 for parking is what I didn’t like
Located in Downtown Louisville within a 5-minute walk of KFC Yum Center, Aloft Louisville Downtown is within 2 miles (3 km) of other popular sights like Fourth Street Live!. This 175-room, 3-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. You can get a quick energy boost at the coffee shop/cafe. Continental breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.
49-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, coffee makers, and safes.
At Aloft Louisville Downtown, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 40.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
Parking is expensive without reason. No everyday room cleaning! Stuff is unattentive and slow.
Was dingy and dark. Carpets seemed dirty. Pillows are so floppy and flat that I had to shove two into one pillowcase to make one pillow. The shower had such high pressure it felt like needles.
Cleanliness!
Cool modern rooms. Comfy bed. Perfect location on Whiskey Row. Kim at reception was great!!! Gets pretty loud at night in this area. Sadly the area is not policed it seems. Was like a scene out of Mad Max after midnight.....
We always stay here when we are in Louisville
Great location
valet parking is expensive
Hi Sharon, thank you for your feedback. I have communicated your concern with our housekeeping manager to ensure this one an isolated issue. I hope when you plan to visit Louisville in the future, you allow us to make this up to you.