No maid service was ☹ Dog friendly was 🙂 Staff. Was great, very helpful.
Great location to distilleries and restaurants. Close to airport. Hotel was clean and modern decor. The hotel staff was courteous, helpful and welcoming. I would definitely stay at the Aloft again.
It was in a good location and friendly staff, room was nice and clean.
John was so helpful to us while we were there will e going back this week
The hotel is beautiful inside and out. I was traveling for 12 hours when I stopped here and even though I was past the 2am cut off, because I let the desk know before midnight my eta, they still gave us an easy check-in. The beds were SO comfy too, I loved them so much I wish I'd have asked what kind they were. Also, the ONLY place I could find for about 150 miles that allows pets without a fee that's not too expensive or run down. The downside though was the neighborhood. When I arrived, I parked right outside the glass doors (thankfully) and a lady quickly approached who seemed to be on drugs and stood outside my car as I waited for my husband to finish check-in. She stared at me the whole time and scared me a bit but when I notified the front desk, the employee came out immediately and took care of the situation. There is a large homeless population around the area which is not immediately a bad thing, but do be cautious especially late at night. The only other thing is parking, luckily the garage is 20 feet away from the doors, but you may have to pay to park.
I love the Aloft brand hotels but unfortunately with the current COVID conditions the hotel was like a ghost town and wasn’t even able to get food even though Orbitz said there would be free breakfast vouchers. The area was nice but again there were individuals on the street I needed to walk on and felt unsafe. I’m sure the hotel is much better under normal operating conditions
Property was good, cleanliness needs improvement. When we went to pull back the sheets there was a large spill appearing stain! sheets appeared to be old and not changed. Staff was prompt in changing them out but should have been done properly. staff was pleasant.
The hotel was in a prime location in downtown Louisville. We were there for mainly visiting the bourbon distilleries, but there were so many other places to check out nearby we were able to walk around from the hotel and check out a bunch of places. Rooms were clean and spacious staff was friendly, and the bar and lobby area had a pool table and other games to just hang out. Will definitely visit back when in Louisville
Great use of space. Very streamlined and perfect!
Very unhappy will never return. Staff very rude good location. Very unorganized smalled like smoke
I liked that it was close to the entertainment. I didn't like the room view and the broke ironing board.
What can I say about this hotel, other than that it is immaculate, the staff was very friendly and helpful, and the entire feel of the hotel inspired my desire to redecorate my own loft, and to stay there again? A slice of urban chic in a well-located bit of Downtown Louisville. You will love it here.
I liked the amenities and location. There was not anything I disliked about the property. The room service could’ve been a little better.
My only concern was the mess the shower would make. It was not broken just a flawed design
Located in West Main Historic District, Aloft Louisville Downtown is within a 5-minute walk of KFC Yum Center and within 15 minutes of other popular attractions like Fourth Street Live!. This 175-room, 3-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.
Continental breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM. You can get a quick energy boost at the coffee shop/café.
Aloft Louisville Downtown's 175 rooms provide refrigerators, coffee makers, and free bottled water. Guests can expect 49-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are also available.
At Aloft Louisville Downtown, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is available for USD 28.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
No maid service was ☹ Dog friendly was 🙂 Staff. Was great, very helpful.
Thank you for your positive feedback.
Great location to distilleries and restaurants. Close to airport. Hotel was clean and modern decor. The hotel staff was courteous, helpful and welcoming. I would definitely stay at the Aloft again.
We are glad you had such a wonderful stay with us here at Aloft Louisville Downtown. Thank you for your positive feedback. We hope to see you soon.
Thank you for choosing to stay here with us at Aloft Louisville Downtown.
It was in a good location and friendly staff, room was nice and clean.
Dear Norma, Thank you for choosing to stay here with us at Aloft Louisville Downtown.
John was so helpful to us while we were there will e going back this week
Jamie, Thank you for letting us know you will be back, we look forward to hosting you. Safe travels!
Thank you for choosing to stay with us here at Aloft Louisville Downtown.
The hotel is beautiful inside and out. I was traveling for 12 hours when I stopped here and even though I was past the 2am cut off, because I let the desk know before midnight my eta, they still gave us an easy check-in. The beds were SO comfy too, I loved them so much I wish I'd have asked what kind they were. Also, the ONLY place I could find for about 150 miles that allows pets without a fee that's not too expensive or run down. The downside though was the neighborhood. When I arrived, I parked right outside the glass doors (thankfully) and a lady quickly approached who seemed to be on drugs and stood outside my car as I waited for my husband to finish check-in. She stared at me the whole time and scared me a bit but when I notified the front desk, the employee came out immediately and took care of the situation. There is a large homeless population around the area which is not immediately a bad thing, but do be cautious especially late at night. The only other thing is parking, luckily the garage is 20 feet away from the doors, but you may have to pay to park.
Dear Christen, Thank you for choosing to stay at the Aloft Louisville Downtown and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Thank you.
We are sorry to see you had a bad experience with us! Please let us know what we could've done to better serve you. Thank you!
I love the Aloft brand hotels but unfortunately with the current COVID conditions the hotel was like a ghost town and wasn’t even able to get food even though Orbitz said there would be free breakfast vouchers. The area was nice but again there were individuals on the street I needed to walk on and felt unsafe. I’m sure the hotel is much better under normal operating conditions
Thank you for your feedback! We hope you can stay with us again when we are able to fully operate our property! We would love to buy you a drink so you can have a relaxed night out on our patio, next time you're in town! Please let us know!
Thank you for your honest feedback and choosing to stay here with us at Aloft Louisville Downtown.