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Country Inn & Suites by Radisson, Louisville East, KY

2.5 out of 5.0

Recent guest reviews

I was charged 3 times for my room. I only booked and used 2 rooms but was charged for 3.

Convenient, ultra clean, comfortable, great front desk experience.

We were in one of the 1 bedroom suites. We loved that we could shut the door to the bedroom after the kids went to sleep. However, the furniture in the living room space was not very comfortable and the bathroom wasn't very family friendly, the large door made it hard to maneuver with more than 1 person in there. The staff were very friendly! The facility seemed clean on all levels, from the carpeting in the halls to the crisp white sheets and blankets. For the price, it was fantastic!!

The hotel itself was fine. The beds were uncomfortable. The sink was cracked. When I went to check out I stood at the desk for 10 minutes before anyone showed up.

Peeling paint, loud air conditioning unit, stains on couch, no sanitizer in the exercise room, overly hot exercise room. Would not go there again.

the breakfast bar needs attention. When I got there- No coffee-It was brought out in a few minutes . Sausage laying in grease and was cold on the inside of patty. Fruit was still frozen solid. Preparation wasn't what it should have been

My girlfriend and I had not stayed with the chain for a while and were pleased with the updates. The location was convenient to most of our activities (and even 15-20 minutes to Waterfront Park/Big Four Bridge in off-peak traffic was reasonable). Our suite upgrade was only a few dollars more than a standard room and very much worth it, especially when I started snoring and subsequently got to experience the reasonably comfortable sofa bed in the front room. Breakfast offered a good variety and tasted fine. The pool isn't big but was thankfully warm. Complaints are few, and minor. The hot tub jets struggled to move much water around, and the water pressure in our shower was weak. Other than that, we would absolutely stay here again.

a hearty breakfast well served, large room -- clean

Kids had fun at the pool and hot tub. Great breakfast, friendly staff, would definitely go again.

Basic needs met during the stay. Convenient. Noisy neighbors dealt with in a timely manner.

Beautiful updated rooms. Very clean and friendly staff. Lobby and common areas were in the middle of construction.

the hotel was clean and the staff was very pleasant. the room was spacious and clean. the breakfast was okay. it had a lot of sugary choices, but was overall okay. the staff refilling the breakfast area seemed annoyed at every request and i had to ask the front desk for more food items because they werent refilled. i would recommend this hotel!

We had a great stay. No complaints. Breakfast was good and lobby area nice. Beds were really comfortable.

Everything was very standard. Nothing wrong or great

great stay large spacious room, I will deff book again

We stayed at this hotel for a one night stay as we looked around the Louisville area to familiarize ourselves with neighborhoods for a possible move. This hotel has the basic amenities but the value did not seem good; it probably does not help that we were visiting on Breeder's Cup weekend! Two items would be helpful: table in the sitting area of the one-bedroom suite and conditioner for the shower. Additionally, the TVs are not HDTV and the reception is poor/spotty on many of the channels.

Room floor was not vacuumed and the bed was hard as a rock.

fantastic value

First room we had the sheets were dirty with black dirt, hairs and some crusty matter on the sheets and bed covers. Call the front desk and was given another room (front desk person was "sorry"). The second room wasn't much better...sheets looked clean??? bed cover was stained and dried white stains...room was missing smoke detector in living area, ac air vent pulled out from the wall...and hairs all over the bathroom floor and shower. Hotel sits right on the interstate and trucks run all night long. Breakfast was typical cold run of the mill free food. The first morning food made me sick all day. ***Just find another hotel****

I mistook this one for another of the same chain that I'd stayed at before. There's no way to tell these places apart without GPS coordinates.

1241 Kentucky Mills Dr Louisville KY

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located in Jeffersontown, Country Inn & Suites by Radisson, Louisville East, KY is within a few miles (5 km) of sights such as Skyview Park and Stonefield Square Shopping Center. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Hunnington Place Shopping Center and Townfair Shopping Center are also near this Douglass Hills hotel.


Dining

Free breakfast is included with your stay.


Rooms

Country Inn & Suites by Radisson, Louisville East, KY's 70 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.


Property features

Guests of Country Inn & Suites by Radisson, Louisville East, KY have access to an indoor pool, a fitness center, and a spa tub. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking (1 Bedroom)

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking (1 Bedroom)

King 1 | Sleeps 1

Guest reviews for Country Inn & Suites by Radisson

Everyone (10) Couples (6) Business (5) Family (7) Other (1)
1

help

Everyone

I was charged 3 times for my room. I only booked and used 2 rooms but was charged for 3.

By , from louisville ky on Feb 12, 2018

Review comment responded on Feb 15, 2018

Dear Guest, Thank you for choosing our hotel for your recent visit to Louisville, Kentucky. our team is apologize for the inconvenience on your billing issue, we want to make sure that no one will get overcharge and if the issue still not fixed from hotel level please let me know with all detail, if there is any hotel error I will make sure it will be fixed, it was our pleasure seeing you as our guest, please give us another chance, we look forward for your next visit. Thank you Vishal Kapadia Country inn & suites, Louisville, east.

5

great hotel

Everyone

Convenient, ultra clean, comfortable, great front desk experience.

By on Feb 5, 2018

Review comment responded on Feb 5, 2018

Dear Guest, Thank you for choosing our hotel for your recent accommodation, we are thrilled to hear that you have found our rooms clean and felt comfortable, and liked our front desk agent service, I will pass this comments to our team, it was our pleasure seeing you, please come back and see us again. Thank you Vishal kapadia Country inn & suites, Louisville, east.

4
Everyone

We were in one of the 1 bedroom suites. We loved that we could shut the door to the bedroom after the kids went to sleep. However, the furniture in the living room space was not very comfortable and the bathroom wasn't very family friendly, the large door made it hard to maneuver with more than 1 person in there. The staff were very friendly! The facility seemed clean on all levels, from the carpeting in the halls to the crisp white sheets and blankets. For the price, it was fantastic!!

By on Nov 25, 2017

Review comment responded on Nov 30, 2017

Dear guest, Thank you for choosing our hotel for your recent visit to Louisville, Kentucky. we are glad to hear from you and happy to see getting 4star rating, it was our pleasure seeing you as our guest, please come back and see us again when you are back in area. Thank you Vishal kapadia Country inn & suites, Louisville, east.

4
Everyone

The hotel itself was fine. The beds were uncomfortable. The sink was cracked. When I went to check out I stood at the desk for 10 minutes before anyone showed up.

By on Nov 1, 2017

Review comment responded on Nov 6, 2017

Dear Guest, Thank you for taking your time and bring your inconvenience with your accommodation to our attention, our team is apologize for the inconvenience you had, we will make sure to fix all problem you had with your stay, it was our pleasure seeing you as our guest, we look forward for your next visit. Thank you Vishal Kapadia Country inn & suites, Louisville ,east

3
Everyone

Peeling paint, loud air conditioning unit, stains on couch, no sanitizer in the exercise room, overly hot exercise room. Would not go there again.

By , from Ohio on Sep 16, 2017

Review comment responded on Sep 18, 2017

Dear Guest, Thank you for taking time and inform us regarding your stay, our team is apologize for the inconvenience you had with your stay, we will make sure that the item you have said , will be repaired in timely manner, it was our pleasure to have you as our guest, please come back and see us again. Thank you Vishal Kapadia Country inn & suites, Louisville, east.

4

nice clean hotel

Everyone

the breakfast bar needs attention. When I got there- No coffee-It was brought out in a few minutes . Sausage laying in grease and was cold on the inside of patty. Fruit was still frozen solid. Preparation wasn't what it should have been

By on Aug 31, 2017

Review comment responded on Sep 4, 2017

Dear Guest, Thank you for sharing your experience at our hotel, our team is apologize for the inconvenience on breakfast item was not prepare properly, I will talk with my breakfast attendant was on duty, I will make sure the item you have mentioned in your survey, it was our pleasure seeing you as our guest, please come back and see us again when you back in area. Thank you Vishal Kapadia Country inn & suites, Louisville, east.

5

ideal for a little getaway

Everyone

My girlfriend and I had not stayed with the chain for a while and were pleased with the updates. The location was convenient to most of our activities (and even 15-20 minutes to Waterfront Park/Big Four Bridge in off-peak traffic was reasonable). Our suite upgrade was only a few dollars more than a standard room and very much worth it, especially when I started snoring and subsequently got to experience the reasonably comfortable sofa bed in the front room. Breakfast offered a good variety and tasted fine. The pool isn't big but was thankfully warm. Complaints are few, and minor. The hot tub jets struggled to move much water around, and the water pressure in our shower was weak. Other than that, we would absolutely stay here again.

By , from Sun Prairie, WI on Apr 5, 2017

4

convenient location, good value

Couples

a hearty breakfast well served, large room -- clean

By , from arizona on Oct 29, 2016

Review comment responded on Oct 31, 2016

Dear Jan, Thank you for choosing our hotel for your recent visit to Louisville, Kentucky. we are thankful to you that you have take online survey and inform us about your recent stay, we will make sure that the maintenance that you have mention that will take care off. please give us another chance come back and see us again. Thank You Vishal Kapadia Country inn & suites, Louisville, east.

5

lady at front was very nice. rooms were clean.

Everyone

Kids had fun at the pool and hot tub. Great breakfast, friendly staff, would definitely go again.

By on Apr 12, 2016

Review comment responded on Apr 13, 2016

Dear Guest, Thank you for choosing our hotel for your recent stay at our hotel, we are thrilled to hear from you that you have enjoyed your stay, it was our pleasure to have you at our hotel. Thank you vishal kapadia Country inn & suites, Louisville, east.

4

second stay in less than 2 months. met our needs.

Everyone

Basic needs met during the stay. Convenient. Noisy neighbors dealt with in a timely manner.

By on Feb 29, 2016

Review comment responded on Apr 5, 2016

Dear Guest, Thank you for sharing your experience with our hotel accommodation, we apologize for the inconvenience for the noisy neighbor, it will be our pleasure to serve you again and we will make sure that your stay will be satisfied next time, Thank you Vishal kapadia Country inn & suites, Louisville, east.