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Recent guest reviews

We checked into our hotel on Friday February 25th and out on Sunday February 27th. The check in was easy and at check in we were informed that the pool was closed for that day for repairs and would be re-opened the next day, Saturday, at 10AM. We paid to park for Friday and Saturday at $19 per day. Our room was standard and clean but definitely dated. There was spots on the wall where fixtures had been ripped off and the wallpaper was coming off. There was food on our sheer curtains and rust on the speakers of the clock radio alarm as well as the bathroom fixtures. We had 2 rooms. Both rooms had maintenance issues. On Saturday morning when we went down to eat breakfast there was scrambled eggs and sausage patties. The eggs were green and the patties were grey and very dry. We tried to express concern to the breakfast attendant but she was in the back crying and yelling at what appeared to be management. There was no bowls for cereal or oatmeal. The oatmeal was ¾ water and had to be drained off. The attendant eventually came out to check the food and saw that it was green and grey and she just added more to the piles of food. That food was also discolored. The breakfast attendant was not wearing a hairnet and had extremely long hair. We left for the day and returned to our rooms around 5PM. We tried to get some of the complimentary coffee in the lobby but it was empty. We asked if they could make more and they said “right away”. We went back to our room fo

I love that the parking garage was right besides the hotel. However my wife was really looking forward to the inside pool but it was ice cool so that was a bummer.

Everything was in order in this hotel. Check in was easy. Breakfast was good with a very nice dining room with big windows looking out upon the city. Rooms were newly finished. Staff was top notch. A great experience!

Convenient location, clean rooms, friendly staff.

All was good except I was disappointed that during a pandemic there was an open breakfast bar where people all took food from the same serving dishes.

The pool and bed

Great room setup, nice and new

The room had some nice features. However there were dead cockroaches on the floor, the carpet had some stains, and there was a used cigarette on the floor as well.

Wreck in the parking garage, noisy people in hallway, and blood on the floor of the 8th floor hallway

The location was convenient, but I didn't like the $19/night charge for parking.

Price was attractive. The overhead light switch in room 412 is on the left side of the bed but the night table is on the right. The switch should be on the same side as the night table.

Great area within walking distance if downtown and the river. Friendly staff! Need fans in the bathrooms.

Excellent location, very clean, nice rooms. The elevators are a little slow

The king bed is directly in front of the bathroom and the toilet (these were separate tiny rooms) anyone using the bathroom or toilet would turn the light on and when we were sleeping- the light would wake us up. It’s a terrible design w frosted glass on the doors so the light was not dimmed but visible to anyone sleeping. The toilet being right in front of the bed have no privacy at all. We also were out right behind the elevator so anytime it was in use/ which was all the time- we could hear it :/ we didn’t get much sleep nor did our baby.

E Jefferson Street Louisville KY

Hotel highlights

  • Walking distance to Fourth Street Live! and Kentucky International Convention Center
  • Free WiFi and wired Internet in rooms and public areas
  • Indoor pool
  • 24-hour fitness center

Located in Downtown Louisville, SpringHill Suites by Marriott Louisville Downtown is within a 10-minute walk of popular sights such as Fourth Street Live! and Kentucky International Convention Center. This 198-room, 3-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.


Rooms

The 198 accommodations feature sitting areas. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Microwaves, refrigerators, and coffee makers are other standard amenities.


Property features

At SpringHill Suites by Marriott Louisville Downtown, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 19.00 per day. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for SpringHill Suites by Marriott Louisville Downtown

Everyone (18) Couples (2) Business (1) Family (9)
1
Family Partner Couples Friends

We checked into our hotel on Friday February 25th and out on Sunday February 27th. The check in was easy and at check in we were informed that the pool was closed for that day for repairs and would be re-opened the next day, Saturday, at 10AM. We paid to park for Friday and Saturday at $19 per day. Our room was standard and clean but definitely dated. There was spots on the wall where fixtures had been ripped off and the wallpaper was coming off. There was food on our sheer curtains and rust on the speakers of the clock radio alarm as well as the bathroom fixtures. We had 2 rooms. Both rooms had maintenance issues. On Saturday morning when we went down to eat breakfast there was scrambled eggs and sausage patties. The eggs were green and the patties were grey and very dry. We tried to express concern to the breakfast attendant but she was in the back crying and yelling at what appeared to be management. There was no bowls for cereal or oatmeal. The oatmeal was ¾ water and had to be drained off. The attendant eventually came out to check the food and saw that it was green and grey and she just added more to the piles of food. That food was also discolored. The breakfast attendant was not wearing a hairnet and had extremely long hair. We left for the day and returned to our rooms around 5PM. We tried to get some of the complimentary coffee in the lobby but it was empty. We asked if they could make more and they said “right away”. We went back to our room fo

By on Mar 3, 2022

4
Family

I love that the parking garage was right besides the hotel. However my wife was really looking forward to the inside pool but it was ice cool so that was a bummer.

By on Jan 6, 2022

5
Everyone

By on Dec 2, 2021

5
Family

Everything was in order in this hotel. Check in was easy. Breakfast was good with a very nice dining room with big windows looking out upon the city. Rooms were newly finished. Staff was top notch. A great experience!

By on Nov 17, 2021

4
Everyone

By on Oct 31, 2021

5
Family

Convenient location, clean rooms, friendly staff.

By on Oct 19, 2021

3
Everyone

All was good except I was disappointed that during a pandemic there was an open breakfast bar where people all took food from the same serving dishes.

By on Oct 4, 2021

5
Family with small children

The pool and bed

By on Oct 1, 2021

5
Partner Couples

Great room setup, nice and new

By on Jul 24, 2021

2
Everyone

The room had some nice features. However there were dead cockroaches on the floor, the carpet had some stains, and there was a used cigarette on the floor as well.

By on May 25, 2021

Review comment responded on May 28, 2021

Hello! Thank you for taking the time to share your experience with us. We appreciate all feedback we receive, even when it is constructive. As cleanliness and guest safety are the top priorities here, we are extremely concerned with your comments. We will be looking into this matter immediately to identify where the breakdown occurred. We apologize we did not provide a flawless stay for you.

SpringHill Suites by Marriott Louisville Downtown

132 E Jefferson Street, Louisville, KY 40202
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