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We stayed the night prior to flight from London City airport The staff were exceptional and made you feel at home. Room was excellent. Restaurant was a bit cafeteria like but food Was very good. As we had an early flight we didn’t have breakfast but from staying here before the breakfast was very good.
The quality of sleep was terrible. The mattress was so uncomfortable. The shower wasn’t working properly and I nearly scalded myself because I couldn’t adjust the temperature. Accessible room was of no use because shower wasn’t working. Noisy outside and customer service wasn’t good. Had to wait a long time to see the manager to complain. Cleaning lady blocked the hall way so wheelchair user couldn’t get through at all. £60 was very expensive for the terrible night. I would stick with premier inn!!
Reception service was good. Room was tidy and I had a good night sleep. Room temperature was comfortable and even though it is very close to the airport, the sound proofing is very good because the sound of landing and take off didn't disturb my sleep.
We choose this hotel purely for its convenience to the airport. We could easily walk to the terminal for our very early flight. The food in the bar in the evening was very disappointing. The staff were all very pleasant and helpful.
This was my second stay in a Travelodge in as many weeks and sadly to say it was not comparable to the Travelodge in Slough. Overnight parking is £8 with plenty of room. I had a standard double room which was ok, nothing special. The service is the bar and restaurant was poor. Half the things on the menu were not available and food took nearly an hour to come out. When it did it was poor quality. Not the greatest area so if you are looking to have a walk out, avoid this place as I wouldn’t have liked to have ventured out at night.
Better than the average Travelodge. I stay at a few TLs and this one is one of the better ones. I stayed in a new super room and was pleasantly surprised. Spacious clean room with better facilities than the normal room. However I would not say that it was worth the extra money they charge for the room. Staff are always friendly and helpful. Food is actually good for this type of budget hotel. Noise form the surrounding area can be quite loud. The temperature of the rooms are hard to control. Hot during the summer and a bit cold on winter. Summer months they can provide a fan to help cool, but being next the end of the runway it’s too loud to keep the windows open.
Unfortunately I had a particularly bad experience at this hotel and encountered the following: Room not made up and towels not changed at all during two night stay 40 minute wait for evening meal No cutlery at breakfast No tables at breakfast Limited food at breakfast No-one around to help at breakfast 4 trips to hotel room when batteries failed in door mechanism Will simply never stay there again as a result and would recommend that anyone considers very carefully before they do the same I'm afraid!
Stayed at the hotel 27th September for 1 night. The hotel itself is a well maintained, clean hotel close to all amenities. Hotel staff were helpful. Only problem is the parking, only option is to pay for minimum 24hrs which is £8. Had two cars so £16.00 extra on stay, something to take into consideration when making a booking.
Wanted £10 to check in 15 minutes before check in. Had to sit in reception until 3pm not a good start,the room was ready but Sharon wouldn't give me my room although 3 others were checked in who arrived 5 minutes after me. Not a very good way to treat a regularbusiness customer.
Travelled late Friday night and arrived about midnight. Very nice welcome from reception staff (Jasper). Loads of on site car parking. Great room and decent breakfast. 5 minutes walk to DLR. Would definitely stay again.
Located in Docklands within a short stroll of Excel Exhibition Centre, Travelodge London City Airport is within a 10-minute drive Westfield Stratford City. This 142-room, 3-star hotel has conveniences like express check-out.
Start your day off with breakfast, available for a fee.
At Travelodge London City Airport, guests have access to features like express check-out.