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The Chapter Hotels - J Hyde Park

2.0 star property
Hotel with a 24-hour front desk, 4-minute walk to Kensington Gardens

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Photo gallery for The Chapter Hotels - J Hyde Park

Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Interior
View from property
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
26 Prince's Square, London, England, W2 4NJ
  • Place, Queensway
    ‪3 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Portobello Road Market
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Premium Twin Room, Ensuite (Deluxe)

Premium Twin Room, Ensuite (Deluxe) | Iron/ironing board, free WiFi, bed sheets

Premium Twin Room, Ensuite (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • 75 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room, Ensuite (Deluxe)

Iron/ironing board, free WiFi, bed sheets

Premium Double Room, Ensuite (Deluxe)

7.8 out of 10
Good
(8 reviews)
  • 86 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Quadruple Room, Ensuite (Deluxe)

Premium Quadruple Room, Ensuite (Deluxe) | Iron/ironing board, free WiFi, bed sheets

Premium Quadruple Room, Ensuite (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 97 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Ensuite (Deluxe)

Iron/ironing board, free WiFi, bed sheets

Premium Triple Room, Ensuite (Deluxe)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

London

Located in London City Centre, The Chapter Hotels - J Hyde Park is within a 5-minute walk of Kensington Gardens and within 15 minutes of other popular attractions like Kensington Palace. This 19-room hotel welcomes guests with conveniences like free in-room WiFi and a 24-hour front desk.

What's nearby

  • Westbourne Grove - 1 min walk - 0.0 miles
  • Queensway - 3 min walk - 0.2 miles
  • Kensington Gardens - 5 min walk - 0.3 miles
  • Portobello Road Market - 6 min walk - 0.3 miles
  • Hyde Park - 16 min walk - 0.9 miles

Getting around

  • Bayswater Underground Station - 4 min walk
  • London (QQP-Paddington Train Station) - 17 min walk
  • London City Airport (LCY) - 68 min drive

Restaurants

  • ‪Prince Alfred - ‬4 min walk
  • ‪Bayswater Arms - ‬3 min walk
  • ‪Hafez - ‬3 min walk
  • ‪The Phoenix Pub - ‬2 min walk
  • ‪Four Seasons - ‬4 min walk

About this property

The Chapter Hotels - J Hyde Park

Hotel with a 24-hour front desk, 4-minute walk to Kensington Gardens
At The Chapter Hotels - J Hyde Park, guests have access to free WiFi in public areas. The 24-hour front desk has staff always at the ready.
Guests can expect to find free WiFi. Bathrooms have hair dryers and free toiletries. Housekeeping is available once per stay.

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  • Housekeeping
  • 24/7 front desk
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The J Hyde Park
The Chapter Hotels J Hyde Park
The Chapter Hotels - J Hyde Park Hotel
The Chapter Hotels - J Hyde Park London
The Chapter Hotels - J Hyde Park Hotel London

Frequently asked questions

What's there to see within easy reach of The Chapter Hotels - J Hyde Park?

This hotel is situated in London City Centre within a short 18-minute walk of Hyde Park and also 4 minutes on foot from Kensington Gardens. You'll also find Kensington Palace and Kensington High Street less than a mile away.

Will I be able to park at The Chapter Hotels - J Hyde Park?

No, this hotel doesn't offer parking.

Does The Chapter Hotels - J Hyde Park have a casino on the premises?

No, The Chapter Hotels - J Hyde Park doesn't have a casino.

Is there an indoor pool at The Chapter Hotels - J Hyde Park?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Chapter Hotels - J Hyde Park?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk plus some guestrooms include premium bedding and free Internet access.

Are there hot tubs at The Chapter Hotels - J Hyde Park?

No, there isn't a spa tub at this hotel.

Does The Chapter Hotels - J Hyde Park feature a restaurant that includes a breakfast menu?

No, The Chapter Hotels - J Hyde Park doesn't have a restaurant that serves breakfast.

Does The Chapter Hotels - J Hyde Park allow pets to stay for free?

No, pets aren't allowed at The Chapter Hotels - J Hyde Park.

Are there connecting rooms at The Chapter Hotels - J Hyde Park?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Chapter Hotels - J Hyde Park?

The closest major airport to The Chapter Hotels - J Hyde Park is London City Airport (LCY), which is 13.5 mi away (68 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.2 mi away (42-minute drive).

Are there rooms with balconies at The Chapter Hotels - J Hyde Park?

No, there aren't any guestrooms with balconies at The Chapter Hotels - J Hyde Park.

Reviews

The Chapter Hotels - J Hyde Park Reviews

7.8

Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 36 out of 85 reviews
Rating 8 - Good. 20 out of 85 reviews
Rating 6 - Okay. 16 out of 85 reviews
Rating 4 - Poor. 8 out of 85 reviews
Rating 2 - Terrible. 5 out of 85 reviews

Reviews

10/10 Excellent

Red

Stayed 1 night in Aug 2025

8/10 Good

Wasin

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The only problem we found was the air con as we couldn’t find how to turn it off.So hence by morning it was absolutely freezing.But we weren’t there the next night as we only stayed one night but having spoken to the receptionist chap the morning we left he explained how to turn it off so if I was to stay there again which I might do next year it wouldn’t be a problem as overall I enjoyed the stay.
Stayed 1 night in Aug 2025

8/10 Good

Folana, Linden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice for the price
Stayed 2 nights in Aug 2025

6/10 Okay

Vernon

Disliked: Staff & service, property conditions & facilities
The room was very small and in the basement. Couldn't get the TV to work. Had to wait for someone to come to check us in. Most of the staff spoke very limited English.
Stayed 1 night in Aug 2025

6/10 Okay

Marralee

Traveled with partner
Disliked: Staff & service, amenities
When we checked in only one of the two keys worked. This was not good as we needed them to reenter the property. We asked to get them rekeyed, but didn't didn't work. We stayed for 8 days and never saw a cleaning person..we ran out of clean towels and toilet paper (we had to buy our own). My husband ran down when he happened to see someone in the reception room and asked for towels.. they didn't have any clean bath towels and only gave him hand towels. Only one of the three windows to the room locked. There was long black hair throughout the room on the floors. The sink didn't drain right and there was no where to hang the towels. The door to the hall sticks badly (a real hazard if there were to be a fire) I wouldn't recommend staying here.
Stayed 8 nights in Aug 2025

10/10 Excellent

Josielyn

Traveled with group
Liked: Amenities
It was very good place new renovation, WiFi excellent!.. easy to navigate.
Stayed 3 nights in Aug 2025

10/10 Excellent

Diana

Stayed 2 nights in Jul 2025

10/10 Excellent

Gemma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After seeing some of the reviews i wasnt expecting much especially as there were 3 adults and a child in one room. The room wasnt big but there was enough space for us to move around and as we were only in it at night to sleep it wasnt a problem. The room and bathroom were clean and had air condition, a telly, coffee machine, kettle and bottles of water and the beds were comfy enough. The staff were nice and helpful and for the price and being so close to hyde park, transportation, food places and shops it was perfect for us
Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel good location and staff where very friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, amenities
Spent a few nights at the J Hyde Park- double and twin rooms. Overall 4/5. PROS-well appointed rooms, air conditioned, smart tv, comfortable beds, clean bathrooms and great location to both Bayswater and Queensway tube stations, many shops and restaurants and easy walk to Hyde Park and Kensington Gardens. CONS- 24/7 front desk is NOT accurate. It took up to 40 mins at a time for anyone to attend the desk and often only after pressing the ring doorbell consistently. The morning desk staff was also difficult to communicate with due to language barriers. There is no common space to sit and the absence of a lift makes it difficult to take large suitcases up the staircase (61 steps in our case) and would not be possible for those with mobility issues. I would stay here again because the pros outweighed the cons.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stairs stairs and more stairs. No lift and the stairs are SUPER steep and sketchy. Otherwise amazing room and location
Stayed 3 nights in Aug 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stairs were a challenge. Rest was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and great location
Stayed 2 nights in Jul 2025

4/10 Poor

Gary

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ben

Traveled with partner
The remote in the bedroom didn’t work for the telly but the hotel room was nice.
Stayed 4 nights in Jul 2025

6/10 Okay

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk is not 24hours. Theres only 1 front desk agent working at a time. So if they step away from desk when you are checking in, you have to wait until they come back (which means waiting outside. There are no elevators so you have to walk up a lot of stairs to go up to your rooms. Staff doesnt even offer to help carry your luggage. The doors to thebrooms have considerable space beneath them, so when going to sleep, a lot of light from the hallways leaks into your room. If you are a solo traveler who needs a cheap room, its decent, but I wont be staying here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Earaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Diane

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice sized room. Friendly staff. Love the quieter neighborhood. But still close to underground. Some great little coffee shops and dining nearby and great to be by the parks. A/c worked better than most air conditioning anywhere in the city. Felt completely safe as solo traveler.
Stayed 4 nights in Jul 2025

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Need elevator to bring up and down the luggage.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was efficient and quick. Room and bathroom were clean, good air con, comfortable bed and linen. Look forward to staying there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Meer Hamza

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this do not listen to bad reviews

Guys don’t listen to the bad reviews we seen them after we booked and were very hesitant but genuinely we were shocked as it was amazing, clean , ac was working and beds were clean and fresh. The room is adequate size we booked the twin bed suite and the shower was very clean and staff were nice and accommodating with everything . Highly recommend this as it’s in a beautiful location . However if you get a room above second floor it’s a bit of a mission to get up and down as there are no lifts but overall amazing would highly book again!!!
Stayed 3 nights in Jul 2025