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The Milestone Hotel

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Exterior
32-inch LCD TV with digital channels, TV, DVD player
Body treatments, aromatherapy, facials, 1 treatment room
Egyptian cotton sheets, premium bedding, memory foam beds, minibar
2 bars/lounges, pub

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Kensington Court, London, England, W8 5DL
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Kensington Palace
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Queen Room

Superior Queen Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Room (King/Twin)

Deluxe Room (King/Twin) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room (King/Twin)

9.4 out of 10
Exceptional
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Studio

Deluxe Studio | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (7) Master)

Suite (7) Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite (7) Master)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for The Noel Coward Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Noel Coward Suite

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, Park View (King/Twin)

Deluxe Room, Park View (King/Twin) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room, Park View (King/Twin)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, Park View

Junior Suite, Park View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite, Park View

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Studio

  • Sleeps 2
  • Free WiFi

Master Suite

  • Sleeps 3
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, The Milestone Hotel is next to popular attractions like Kensington High Street and Kensington Gardens. This 5-star hotel welcomes guests with 62 rooms and conveniences like an indoor pool, a gym, and a 24-hour business center.

What's nearby

  • Kensington High Street - 1 min walk - 0.0 miles
  • Kensington Gardens - 1 min walk - 0.1 miles
  • Kensington Church Street - 3 min walk - 0.2 miles
  • Kensington Palace - 5 min walk - 0.3 miles
  • Royal Albert Hall - 9 min walk - 0.5 miles

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 6 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Origin Kensington - ‬1 min walk
  • ‪Flat Iron - ‬4 min walk
  • ‪Joe & the Juice - ‬3 min walk
  • ‪Goat Tavern - ‬1 min walk
  • ‪Min Jiang - ‬1 min walk

About this property

The Milestone Hotel

At The Milestone Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for GBP 65 per night. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, a 24-hour business center, and free newspapers.
32-inch LCD TVs come with digital channels and DVD players, and guests can stay connected with WiFi and free wired internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Minibars, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 65 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 50 for adults and GBP 39 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Chenestons
  • Conservatory
  • Stables Bar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Banquet hall
  • Built in 1884
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 50.00 per accommodation, per night, plus a deposit of GBP 500.00 per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 50 for adults and GBP 39 for children
  • Valet parking fee: GBP 65 per night
  • Pet deposit: GBP 500.00 per stay
  • Pet fee: GBP 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).
Property Registration Number CMP62944

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London

Frequently asked questions

Are free cancellation options available at The Milestone Hotel?

The Milestone Hotel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at The Milestone Hotel?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at The Milestone Hotel on Jun 12, 2026 start from $531, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Milestone Hotel?

This hotel is situated in London City Centre, just steps from Kensington High Street and Kensington Gardens, and within a short walk of Kensington Palace. You'll also find Hyde Park and Royal Albert Hall less than a mile away.

Will I be able to park at The Milestone Hotel?

Yes, valet parking is offered for GBP 65 per night.

Is there a spa at The Milestone Hotel?

Spa services at the hotel include aromatherapy, massages, mani/pedis, and body treatments.

Does The Milestone Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, an al fresco restaurant, and champagne service at this hotel.

Does The Milestone Hotel have a casino?

No, The Milestone Hotel doesn't have a casino.

Will I find an indoor pool at The Milestone Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

What will couples enjoy most about a stay at The Milestone Hotel?

This boutique hotel offers many amenities for couples, including champagne service as well as an al fresco restaurant and an indoor pool.

Are there hot tubs at The Milestone Hotel?

No, there isn't a spa tub at this hotel.

Does The Milestone Hotel feature a restaurant that includes a breakfast menu?

Yes, The Milestone Hotel serves an English breakfast for a surcharge each morning at Chenestons.

Does The Milestone Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Milestone Hotel for a fee of GBP 50.00 per accommodation, per night. The property also provides food and water bowls. A deposit of GBP 500.00 per stay is collected.

Are there connecting rooms at The Milestone Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Milestone Hotel?

The closest major airport to The Milestone Hotel is London City Airport (LCY), which is 11.5 mi away (57 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.4 mi away (35-minute drive).

Can I book a room with a balcony at The Milestone Hotel?

No, there aren't any guestrooms at The Milestone Hotel that offer a balcony.

Does The Milestone Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at The Milestone Hotel.

The Milestone Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 433 out of 508 reviews
Rating 8 - Good. 58 out of 508 reviews
Rating 6 - Okay. 11 out of 508 reviews
Rating 4 - Poor. 5 out of 508 reviews
Rating 2 - Terrible. 1 out of 508 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities
Very clean and tidy boutique hotel. The staff was all very friendly and attentive. We had a fabulous stay.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic from start to finish - stayed here 16 years ago and it’s just as good if not better…..
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel were excellent couldnt help enough nothing too much trouble. Will definately be staying thrre when in London.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Staff are very friendly and helpful and breakfast Was great 😊
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Loren

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great bar, friendly and accommodating staff. Loved it!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in every way
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mitchel

Liked: Cleanliness, amenities, property conditions & facilities
Loved our time at Milestone. Excellent staff and rooms. We brought our 20-month old girl and felt right at home. Food and tea were great. Would highly recommend to anyone visiting London wanting to stay in an excellent location.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Marion

Liked: Cleanliness
We absolutely love The Milestone and wouldn’t stay anywhere else in London. Every visit feels like coming home. The staff are genuinely lovely—warm, attentive, and always going above and beyond to make your stay special. The atmosphere is elegant yet welcoming, and there’s a real sense of comfort the moment you walk through the door. It truly is a home from home, and I can’t recommend it highly enough
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, I will be back
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Lord Timothy

Liked: Cleanliness, staff & service, amenities
Gorgeous room (we’d been given a complimentary upgrade). Very polite staff, wonderful hotel. Breakfast was lovely, but I’m glad we had a hotels.com discount as I don’t think it is worth the full price. Love all the artwork around the hotel, and the fact this is the largest single private collection of Sem’s work.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Home away from home

Wonderful staff and service. Beds are very firm. Great breakfast and decent gym. Very nice spa amenities. Good location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. This is a traditional hotel with immaculate, old skool service and attention to detail. The staff are courteous and polite and do everything to make you feel at home - if only it was! Great location right opposite the park and conveniently situated for transportation. 10 stars!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms in a great location.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a classic hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Milestone. Our family was traveling with our baby and the staff was incredibly accommodating, providing a crib and excellent service. The staff at the hotel was second to none and catered to our every need. Between the service, the classic London charm, and wonderful accommodations we were impressed by every part of our stay at the Milestone. Five stars. Highly recommend.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Cosmin Alexandru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Massoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, friendly and attentive staff, excellent location! Would definitely stay here again.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Fernando

Service was exceptional and location is excellent. My only negative is that the size of the bed in the queen rooms is too small...
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and excellent service. Would definitely come back, highly recommended, we really enjoyed our stay at the Milestone!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Milestone Hotel, will come back for sure, the staff went above and beyond to accommodate us while staying!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to not like about this hotel. Very classy, clean and beautiful. Great service too from the door till you check out. Really enjoyed staying there
Verified

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice hotel next to a park.

A hotel in a very good location. Small scale means that the guest is paid attention. As it is England it is not perfection but that is compensated by the staff really making an effort and correcting the small detours.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Rubyni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay in Milestone - always a great service

It was such an amazing stay! Their service and customer service was amazing!!
Stayed 2 nights in Nov 2024

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