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Pan Pacific London

5.0 star property
VIP Access

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Photo gallery for Pan Pacific London

Indoor pool, sun loungers
2 bars/lounges
Exterior
Suite, City View (Walbrook) | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Breakfast, lunch, dinner served; Singaporean cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
80 Houndsditch, London, England, EC3A 7AB
  • Place, Financial District
    ‪1 min walk‬
  • Place, Liverpool Street
    ‪1 min walk‬
  • Place, Tower of London
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite, 2 Bedrooms (Bishopsgate)

Suite, 2 Bedrooms (Bishopsgate) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms (Bishopsgate)

  • City view
  • 1119 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Room, 1 King Bed

City view

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 441 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(25 reviews)
  • City view
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, City View

City view

Deluxe Room, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Mobility Accessible

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, Mobility Accessible

  • City view
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Pan Pacific)

Suite (Pan Pacific) | City view

Suite (Pan Pacific)

  • City view
  • 1281 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Bishopsgate)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite (Bishopsgate)

  • City view
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, City View (Walbrook)

Room amenity

Suite, City View (Walbrook)

  • City view
  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Devonshire)

Designer toiletries, hair dryer, bathrobes, slippers

Suite (Devonshire)

  • City view
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive City View

  • Sleeps 2

View all photos for Deluxe

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe

  • Sleeps 2

View all photos for Premier

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier

  • Sleeps 2

View all photos for Executive

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive

  • Sleeps 2

View all photos for Executive Accessible

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Accessible

  • Sleeps 2

View all photos for Deluxe Double Double

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Double

  • Sleeps 2

View all photos for Walbrook City View Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Walbrook City View Suite

  • Sleeps 2

View all photos for Devonshire Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Devonshire Suite

  • Sleeps 2

View all photos for Deluxe City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe City View

  • Sleeps 2

View all photos for Bishopsgate Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Bishopsgate Suite

  • Sleeps 2

View all photos for Premier Double Double

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Double Double

  • Sleeps 4

View all photos for Pan Pacific Suite

Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Pan Pacific Suite

  • Sleeps 4

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About the neighborhood

London

Located in London City Centre within a short walk of London Bridge, Pan Pacific London is within a mile (2 km) of other popular sights such as Tower Bridge. This 5-star hotel has 237 guestrooms and offers a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Liverpool Street - 1 min walk - 0.1 miles
  • Tower of London - 11 min walk - 0.6 miles
  • London Bridge - 16 min walk - 0.9 miles
  • Tower Bridge - 17 min walk - 0.9 miles

Getting around

  • Liverpool Street Station - 3 min walk
  • Liverpool Street Underground Station - 3 min walk
  • London City Airport (LCY) - 31 min drive

Restaurants

  • ‪Hamilton Hall (Wetherspoon) - ‬4 min walk
  • ‪Polo Bar - ‬3 min walk
  • ‪Sushisamba - ‬1 min walk
  • ‪Andaz Lobby Lounge - ‬2 min walk
  • ‪Eastway Brasserie - ‬2 min walk

About this property

Pan Pacific London

Pan Pacific London features a full-service spa, an indoor pool, and a 24-hour gym. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, pet-sitting services, and litter boxes. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and laundry facilities.
55-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, espresso makers, and safes. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

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The Westin London City
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 85 per day)

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:30 AM for a fee: GBP 44 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Ginger Lily Bar & Lounge
  • Straits Bar
  • Straits Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (46 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (47 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 19 floors
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 60.00 per pet, per stay
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 80.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 44.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Frequently asked questions

Is a free cancellation option available at Pan Pacific London?

Pan Pacific London offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Pan Pacific London?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at Pan Pacific London on Mar 8, 2026 start from $417.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Pan Pacific London?

This hotel is situated in London City Centre within a short 14-minute walk of London Bridge and also 17 minutes on foot from Tower Bridge. You'll also find Tower of London and Liverpool Street less than a mile away.

Is there parking available at Pan Pacific London?

No, this hotel doesn't offer parking.

Is there a spa at Pan Pacific London?

There is a full-service spa available for guests to enjoy and services include body wraps, mani/pedis, massages, and facials.

Does Pan Pacific London feature a casino on the premises?

No, Pan Pacific London doesn't have a casino.

Will I find an indoor pool at Pan Pacific London?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Pan Pacific London?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant.

Does Pan Pacific London have a hot tub?

No, but this hotel does have a steam room.

Does Pan Pacific London feature a restaurant that includes a breakfast menu?

Yes, Pan Pacific London serves an English breakfast for a surcharge on weekend mornings at Straits Kitchen.

Will Pan Pacific London allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Pan Pacific London for a fee of GBP 60.00 per pet, per stay. The property also provides grooming services and pet-sitting services.

Are there connecting rooms at Pan Pacific London?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Pan Pacific London?

The closest major airport to Pan Pacific London is London City Airport (LCY), which is 8 mi away (31 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 20.3 mi away (73-minute drive).

Are there rooms with balconies that I can book at Pan Pacific London?

No, there aren't any guestrooms with balconies at Pan Pacific London.

Does Pan Pacific London have a wedding venue on site?

There are wedding services available at Pan Pacific London if that's in your vacation plans.

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 904 out of 1003 reviews
Rating 8 - Good. 68 out of 1003 reviews
Rating 6 - Okay. 22 out of 1003 reviews
Rating 4 - Poor. 2 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Danah

Liked: Cleanliness, staff & service, amenities
The best hotel I have ever been to!
Stayed 1 night in Nov 2025

10/10 Excellent

Avi

Stayed 2 nights in Nov 2025

2/10 Terrible

Jim

Disliked: Staff & service, amenities
It was an extremely mediocre stay and service, I paid for bed and breakfast but they charged for breakfast to the room. It was just overall crappy and underwhelming.
Stayed 1 night in Nov 2025

10/10 Excellent

Afia

Stayed 1 night in Nov 2025

10/10 Excellent

Storm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

Barbara

Stayed 5 nights in Nov 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities
Wonderful Hotel. I visit regurarly when I am in London and the service is consistenly fantastic.
Stayed 1 night in Aug 2025

10/10 Excellent

melinda

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Kobina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Can’t wait to revisit
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First class facility. Modern, clean, and very comfortable. Excellent beds, linens. Very well designed bathroom and shower. Would return to this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sophie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. Not the first time we have stayed, we love it. Staff are attentive and professional. Also very family friendly. It’s immaculate
Stayed 1 night in Oct 2025

10/10 Excellent

Parminder

Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not use
Stayed 1 night in Oct 2025

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities
My second time returning to Pan Pacific and truly has solidified myself as my favorite restaurant in London
Stayed 4 nights in Sep 2025

10/10 Excellent

Janet, Wolfville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient for Liverpool St railway station and getting around London on the Underground. The staff were very friendly and efficient.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, spa and staff
Stayed 1 night in Oct 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As usual I had a wonderful time. The staff is very attentive and will make you feel very welcome
Stayed 1 night in Sep 2025

10/10 Excellent

Jeevita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay and will definitely be going back again!
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 years ago and hotel and the stay was not as good as previous. Shower gel and shampoo containers in shower completely empty Breakfast on both mornings poor. Adjoining tables needed clearing throughout breakfast. Long delay )25 mins ) for ordered breakfast. When it arrived, one breakfast was wrong order and other the poached eggs were undercooked when we asked for well done. Many staff were very helpful and friendly so it’s a shame this is not consistent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Trevor, Southport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool area. Very relaxing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Oi ling

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms
Stayed 6 nights in Sep 2025

10/10 Excellent

Tracey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing night here, the hotel staff are so very friendly and helpful, loved it and would love to stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was always clean. The location is great. It’s my favorite hotel in London.
Stayed 6 nights in Sep 2025

10/10 Excellent

Maria, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025